Fantastic customer service. Used Costco's Auto Program and they were leaps and bounds better than…read moreother Costco dealerships we had to deal with. Mark was super transparent about their pricing and was not pushy or made us feel like there was a catch. Showed us the Costco master discount list that every dealership is supposed to show you when you come to their dealership. At the end of the day, they were the best pricing and worked with us on what we wanted and what we didnt want on the car. While it was a bit disappointing about the communication about the add-ons being ready and it did waste half a day waiting around, the overall experience was great. Also, Danyal was super helpful when Mark wasnt around minus the whole add-on delays.

I purchased a new crv less than a year ago and was told maintenance the first year would be free…read more Today I came in for my first oil change and was old I had to pay $189 for differential fluid to be drained and replaced with genuine Honda differential fluid. Why is this not covered? Why would there not be the proper fluid installed with the purchase of the car? I find this business practice to be unacceptable on the part of both Honda and the dealership to not notify people that there is a differential fluid that has to be changed out at the first oil and is not covered. ***Amended...initially rated 1 star but Sean the service manager apologized for the issue and took care of the charges. He is also going to address the issue in their team meeting. I have also let Honda corporate know so they can address it as well.

Coilin great sales person. Great experience. 100% recommend to anyone. Will get you a great price.read more

The whole car buying experience at Simpsons was great the whole sales department team was great,…read moreespecially salesman Mark Maker and all his associates fantastic and very assisting i appreciate the whole experience and would pass the on to family and friends. Thank you Mark Maker and team.

Excellent service! My service advisor is Matt Wooley and he is the best. Matt is professional,…read morecaring, trustworthy, and knowledgeable to name just a few things. I feel very lucky to have him as my service advisor at BMW Irvine. I know my vehicle will get the care it needs and it gives me peace of mind. Thank you!

Rob is a very nice guy at reception service desk, professional and prompt response, make us very…read morecomfortable to have my vehicle maintained at this location.

I decided to buy a Bronco after my beloved Jeep turned out to be a lemon. After going to one Ford…read moredealership in the area that applied high-pressure sales tactics, I was relieved to find Tuttle-Click. First off, they had more of a selection than the other guys, which was a big plus. Secondly, I was helped by Troy, who was amazing. He made me feel comfortable and had no problem finding a model that was within my budget. Thirdly, Tyler was my finance guy and he was super cool and made the process fast and easy. These guys are amazing. I'll tell the world to go to Tuttle-Click Ford; I'd give them 10 stars if I could!

Called to get an inspection just to make sure my transmission had proper software. They told me it…read morewould take several days. not trying to get work done just the diagnostic.. hung up called RSM Ford told me they can give me one in a couple hours and could give me a loaner vehicle if it would take any longer. I strongly recommend you don't go to Tuttle. Click for leaking. Go to RSM Ford instead. They are way more competent and have much better customer service.

I would like to thank Mr. Day Yang for his time and patience. We came in Saturday and test drove 2…read morevehicles. My husband and I are both car people, and Day really let us just test drive the vehicle and check out the features without fuss or being pressing. When it came to pricing for the lease - I can't argue. The deals were very reasonable and at this current time, included maintenance, which is awesome. I had never looked at or really considered a VW before. If you're in the market for a new car, I would go see Mr. Yang. He was great.

This review is based solely on my experience getting my car appraised for sale. I entered my VIN…read moreinto CarGurus and received three offers from different dealerships. Volkswagen gave the highest offer, so I came here! Their actual offer was $3,000 less than the CarGuru offer lol. Long story short, I left and went to the second dealership, where I sold my car in under 20 minutes for only $600 less than their original CarGurus offer. The experience at Volkswagen definitely made me feel like I was being ripped off. Definitely save yourself some time and skip this place if you're looking to sell! The employees I interacted with were very friendly (wish I could give Faith 5 stars! She was super sweet!), but the offer itself from the acquisition manager was a joke. I was told that CarGurus tends to give higher offers than necessary, but that hasn't been my experience--I previously sold a car through CarGurus for nearly the exact quoted amount. The low offer seems to be an issue specific to this dealership, not CarGurus.

I worked with Adel to sell my car. Smooth process. It took 20 minutes of paper work, me asking…read morequestions, running through the comps and having check in hand. And yes the check did clear. Adel was upfront with the appraisal value which was inline with my expectation. I would go though TIS again . Sad to see my beemer go

My husband and I had great experiences working with Adel from Trade in Solutions…read more We sold our BMW and received a fair price. He was very professional and easy to work with. I would definitely recommend "Trade in Solutions" If you need to sell your car.

Walked in today to just peruse but ended up leaving with a new Corolla. From the start, Brian was…read morefriendly, knowledgeable and super accommodating. Would highly recommend Autonation Toyota! Ask for Brian and you won't be disappointed!

BAIT & SWITCH I am…read moreauthorizing a $2,500 Trade-In Bonus on top of your appraised value when you upgrade to any used vehicle in stock. $2,500 just for doing business with us. Chet Spreen General Manager Toyota Irvine spreenc@autonation.com 949.585.6801 (Office Line) 949.433.0821 (TEXT ME) Emailed him to set up an appointment to trade-in our car. He acknowledged. He was not there when we arrived and was told that Bonus only applied to specific cars though it says "any used car". Emailed him to say that he was deceptive and we were displeased. Never heard back.

I had already done my research, test-driven & decided to lease a Kia Sorento Hybrid, and started…read moresearching for my deal. I have no patience for games or sitting in dealerships, so I contacted several different dealerships through the greater LA area to get the rather aggressive deal I was asking for (including no dealer add-ons, etc). I had contact with 10 different dealerships & multiple auto brokers. I went back & forth with quite a few, and only Ricky in Internet Sales @ Kia of Irvine came even close to the numbers I was working for. He fairly pushed back on my numbers, but made a very competitive offer, and we compromised & met very close to what I was looking for. Even though I was pretty on-guard, there really were no games. Very little of the traditional "when can you come in [so we can pressure you]" or "let's get on the phone." He accepted my boundaries & worked with him It was clear that it was simply about selling the car, and working towards the deal. Day of, I drove pretty far (past several other Kia Dealerships) to sign & drive off. Ricky was tied up, but had Arthur give me another tour of the car, and he taught me more about the car in 10 minutes than I learned in an hour & a half of driving, sitting with other salesmen, and researching online. Kudos to Arthur for making the process simple. They presented me the numbers, and after the correction of a small oversight (honest mistake from having dealt with Ricky originally), I signed a lease exactly as agreed to. Signing paperwork with Aydin in Finance was as smooth as could be. He showed me what was available as add-on charges, but was already aware that I was not interested in anything, and just walked me through signing off the declines. I walked out with paperwork in hand (well, in my email inbox!), ready to go. Like I said, I drove pretty far for this deal. There were at least a half-dozen dealerships that were closer, but no one else seemed serious about sharpening their pencils & making a deal that worked for me as well as the dealer. Can't recommend Kia of Irvine enough, especially if you're like me & have no patience for doing the whole in-dealership, in-person "let's meet my sales manager" four-square shuffle.

Louie was amazing, and was able to work on with us on the price! Very welcoming and great attitude…read moreto get us the very best price.