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    Tuttle-Click Hyundai - Sales

    4.3 (672 reviews)
    Closed 8:30 am - 8:00 pm

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    Missing bolts on my vehicle after having it serviced at Tuttle-Click Hyundai.

    I visited Tuttle-Click on 6/22/2026 to have a back passenger tail light bulb replaced. After leaving the dealership, I noticed that my driver-side front turn signal light bulb was now malfunctioning and needed replaced. I immediately went back into the dealership to speak with the customer service advisor, Kyle, who had been helping me. Upon telling him about my turn signal that was now out, he replied that it sounded like something electrical and they would need to run a diagnostic test on my vehicle. This sounded suspicious to me, and I began advocating and saying, no I didn't think there was anything wrong with my vehicle electronically. I then asked if there had been electronic issues, why had the mechanic that worked on my vehicle not brought this to my attention before I left? I informed Kyle that I now just wanted to get the bulb for my turn signal replaced. However, because he was suggesting diagnostic work that would cost hundreds of dollars, and this seemed suspicious to me, I didn't feel comfortable leaving my vehicle with them again and told him that I would be going elsewhere and would not be coming back for service at this dealership because I didn't trust their work. I then left the dealership and went to Valvoline to get an oil change and at spoke with the techs there regarding what had just happened at Tuttle-Click with my turn signal. The Valvoline techs then pointed out that my vehicle was missing the three bolts that holds the front headlight in place inside the engine. All three bolts were missing! After having the car serviced at Valvoline, I immediately returned to Tuttle-Click to discuss the missing bolts on my vehicle with their service manager, Jesus. The customer service that I received was completely unacceptable and rude. Jesus didn't seem to believe me and questioned that I ever had the bolts on the vehicle to begin with prior to coming to the dealership for service. I know that my car was not missing any bolts in the engine prior to bringing it in for service because I had just had my car smogged 30 minutes prior to bringing it in to the dealership. During the smog check, I was standing watching the technician as he smogged my vehicle, and I saw no missing bolts in my engine. I explained this to the service manager, Jesus who then continued to question my recollection about the bolts and began looking at other areas of my car and finding other missing components, claiming that I was mistaken. Jesus then watched the service video of the technician who had worked on my vehicle. Jesus then explained that the service technician acknowledged that there were no bolts at the end of his service video. This was incredibly upsetting to me and I questioned how their tech could allow a customer to leave the dealership with no bolts holding on a light fixture inside the engine? I questioned why this was not brought to my attention and why the technician would not have asked if I wanted this remedied. Jesus replied that this was something he would have to speak with the technician about for future reference. I then told him that I wasn't leaving until the bolts were replaced on my vehicle. I told him that I wanted to watch the process because I no longer trusted their techs to do it correctly. Upon hearing that I wanted to watch them service the vehicle, Jesus called a technician who came out and put in the missing bolts in my engine. I then let Jesus and his team know that I would not ever return to Tuttle-Click for service again in the future because I don't trust their techs to do honest work. I then left. I find it hard to believe that I had missing bolts on the vehicle in the exact spot where I now had a light bulb out, especially considering that my car had no other problems when I brought it into the dealership for service. However, now leaving my car has more problems than when I brought it in. Very shady and unethical practices with their mechanics and service team. I believe they were trying to get money out of me by suggesting that I needed a diagnostic test and they were being dishonest. I would not recommend this dealership to anyone! I had my car serviced at another dealership in the area that's more trustworthy. No problems whatsoever at the other dealership and no diagnostic test needed. They simply replaced my signal bulb and now my car is working properly.

    Fully loaded 2025 Santa Fe Calligraphy, in ecotronic grey matte AWD 2.5 Turbo
    Steve G.

    My husband and I had the most fabulous time making a deal here Tuttle-Click Hyundai, located in Irvine. We went in looking for a trade in and saw a black 2025 Santa Fe. We were greeted by Alex Akhavan, the Fleet/Internet Manager at Tuttle-Click Hyundai, when we were standing in the middle of the sales floor while all of the other floor sales guys were all in a meeting. A HUGE SHOUT OUT to ALEX AKHAVAN!!! I have never had such an easy and pleasant car transaction before, especially at a dealer. Alex helped us out and we were able to trade in our other Hyundai for this new one. Due to the help experience we received from Alex, we WILL be returning back to this dealership for our next two vehicles.

    My Murano from Vince at Tuttle-Click Hyundai
    Rene P.

    Tuttle-Click Hyundai had two things I was in search of. The first? A pre-owned mint condition 2018 Nissan Murano, Platinum Edition, in Pearl White. And the second? A really exceptional salesman that I could trust to sell me this SUV, whom goes by the name of Vince Fierro. Quite frankly, I don't think I've had a more pleasant car salesman ever! Prior to purchase, Vince went out of his way to be very accommodating, he even took pictures of the vehicle and sent them to me beforehand, which helped me immensely in deciding on if I cared to take the trip down to Irvine to see the car in person, and when I got there, he made the entire car buying process a total stressfree breeze that didn't take forever. Vince is Very upfront, honest, and I couldn't help but to compliment him on his classy way of doing business, especially within an industry where there really is no shortage of sleezeballs and untrustworthy salesmen that leave you feeling like somehow you are getting ripped off or swindled, but Vince really earned my business just by being a good, honest, and very relatable guy. The day I took delivery, it was raining pretty hard, and Vince held his umbrella up for me anytime we were outdoors and while transferring items from one vehicle to the other. I would definitely do business with him again. Thanks Vince!

    Alex Akhavan and General Manager Blair are absolutely incredible. PLEASE ask for them if you are shopping Hyundai in Orange County. They made everything so easy and seamless. We came in, we chose a car, we had a couple laughs. My family drove off with a brand new Santa Fe Hybrid and could not be happier. They took care of every one of our concerns with turning in our old lease. Perfect 10 A+++ Team at Tuttle Click Hyundai - ALEX ARHAVAN - THE BEST

    Norm H.

    David in sales is amazing. Connected very well and sold me a beautiful car at a great price. Second car I have bought from here. Super easy process and no pressure approach. Recommend to anyone looking for a great deal!

    Omar is very nice and kind he helped me from a to z I was there for oil change but ended up with new car
    Ramina N.

    I couldn't ask for more Omar is very nice and friendly I was there just for oil change but ended with new car with amazing price

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    Easy no pressure sales team, Adam A. made our purchase smooth. Clean sales floor and friendly staff all the way around .

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    3 months ago

    Very easy purchase. Everyone is fantastic and will to work with you to make your purchase hassle free. No pressure sales.

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    Thank you to Micah Leduc & Jesus Arredindo for your understanding, helpful & kindness!

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    Page 1 of 17

    Ask the Community - Tuttle-Click Hyundai - Sales

    Review Highlights - Tuttle-Click Hyundai - Sales

    Best sales experience delivered by Omar, such a nice and smooth lease process no complications.

    Mentioned in 215 reviews

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    Tuttle-Click Hyundai - Sales - car_dealers - Updated August 2026

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