The office was clean and very kid friendly. The dentist was knowledgeable, friendly and helped me…read moreto take the most cost effective route for my son. We will definitely be retuning.

Can I give them a 10+?!! Dr Ursitti and her staff are…read moreamazing, accommodating and caring. From the front desk, Amanda is considerate, kind and cares about everyone who enters that office. The decor and cleanness of the office is super. Let's talk about Dr Ursitti! She listens, and cares. Her eyes and ears are open to inputs from parents and even her special needs clients. Our first encounter was very interesting. The Dr took all the time to listen to me, and quickly changed to use people first language. I was impressed. My son has gotten use to the team and the cleaning. Just a few weeks ago my son needed to remove some crowns under anestesia. They worked with us and found a great anesthesiologist, with the best side manner. Amanda helped us finding ways and an organization to help pay for the procedure. They went above and beyond. He know is pain free and asking to be taken to the dentist! A child who was so afraid said "awww she is so sweet", referring to Dr Ursitti. Give your self a favor, take your child to this office and stop suffering the anxiety and heartache of other places where your child is not treated with respect. THIS IS THE PLACE TO GO IF YOU HAVE A SPECIAL NEEDS CHILD, SPECIALLY A STRONG CHALLENGING ONE LIKE MY SON

My first impressions were very good. Kind staff, good with kids, they talk you through their…read moredecisions; however, when my child needed extensive work, I listened to their plan, in the moment trusted the Dr., agreed to treatment, paid a deposit. As I sat with it I grew concerned because the treatment plan included sedation. Expensive and risky. I asked for the X-rays which they sent, but I also requested the plan be written up with a rationale and any other possible options. I'm not a medical professional and do not understand everything thrown at me in the office. There was a follow up phone call where the staff proceeded to tell me verbally the plan. I explained it was intensive and costly and I don't understand so I would like it written up and may seek a second option to make sure this was the right path. I was told they welcomed a second option but that my $1000 deposit was non refundable. I found this really disconcerting. I understand the need of a deposit but when there is genuine concern and you have to make decisions on the spot, I also think making it no refundable with prior notice is poor customer service which I expressed to them. They then sent me an email telling me "our professional bond had been broken". Very concerning for a parent looking to be more informed in making medical decisions for their child. First I felt pressured to agree, then I felt vilified for asking questions.

I took my daughter here after a traumatic teeth pulling at another dental office. I could not have…read morebeen happier with Dr. Reena's treatment of my daughter (4 years old) who was at such ease with her and the whole staff. She was able to do a thorough cleaning and sit through the x-rays. We can't wait to go back! I never thought I'd say that about a dental visit!

Greetings: For this…read moreoutlier review, I'm going to reflect on an amazing community asset: Arlington Heights Orthodontics and Dentistry. Please understand that I don't know much about other similar providers, but I will share my thoughts about the care provided for my two children over the years. When we needed braces for our son, the name we were given was Dr. Kemp. He is the definition of local legend, and he's earned those accolades the hard way: He created a superior practice and provides amazing care for patients and family alike. Dr. Hall is the other heavy hitter in the office. Impressive in all ways, working with skill and compassion. If you're like me, environment plays a huge role in experience. Their office is spotless, smartly decorated, and inviting. More importantly, the office staff provides exceptional customer care. You lnow you're in good hands with this team, which speaks to the quality and thought given to hiring practices. Finally, and most importantly, I can boil down my experiences here to one word: Trust. I whole-heartedly entrust my children's care in this field to Arlington Orthodontics and Dentistry. That should speak volumes to you if you're flying blind in trying to make a choice about selecting a practice. No pictures today out of respect for patient privacy. Until next time...tk Until next time...tk

There is no better place for anyone who needs to get their braces done! Having experienced another…read moreplace as well, this place is hands down the best place to get results and to be treated with kindness and patience. Whether you call them 4 times to reschedule or walk in they always greet you the same, with kindness and with warmth. Nicole is one of my favorites at the front desk. All the ortho docs are insanely awesome, there simply is no better place. All the staff also is great at what they do. As a 40 some year old getting braces, I will tell everyone I know this is the place to go. On a side note, the ambiance and cleanliness is top notch!

Just an update, new dentist and new hygienists Dr Trunnel and Esmeralda. Still the same careful and…read moreprofessional practice.

Plum Grove is top notch for all your dental needs. Dr. Topalo is the best dentist I've ever had…read more Exceptional in knowledge, patience, and truly caring about his patients happiness with end results. The staff are all amazing; always prompt, polite, efficient and smiling! You will never go anywhere else after experiencing the best of high standards and care from Plum Grove Dental Center!! Simply the best!!

Dr said she'd tie my child down…read more My little one has a ton of anxiety. She's been seeing therapists for years to help her with anxiety and she's come a long way, but when she still has anxiety / panic attacks. Well that's what happened at this dentistry when she had to get a couple cavities filled. Despite giving her nitrous oxide and trying different methods in calming her down, the poor thing was shaking and in tears. I asked the doctor if there's anything else that she could think of to get my daughter to undergo the procedure. Her suggestion: tying my child's entire body down to the chair. Yea, hard pass lady. This person should not be around kids. She should have her license revoked for even suggesting the idea. We wont be coming back here.

We personally had a very nice experience here. Our 2 year old son was seen promptly for his first…read moredental visit. The hygienist and dentist were both patient and gentle with him. After his visit, his pearly whites looked great and better then ever. He chattered the whole day about going to the dentist. Was a good experience for him.

I've been looking for a new dentist since moving to Arlington Heights. I am so happy I found this…read moreplace. The office is very clean and inviting. Everyone I interacted with was so nice and genuinely seemed to care about my experience. They are thorough with their work and take the extra time to really explain things to you - both about your mouth and your billing. Insurance can be tricky and I've had issues with other offices not being transparent about pricing, but not here. They went above and beyond when I was accidentally giving them the wrong insurance information too. I'm looking forward to coming here for years to come for my oral health needs!!

My consultation with Dr. Tejani was promptly addressed and I was given an honest, helpful analysis…read morewith options to proceed. Even her reception team of Ashley and Trang was very sweet and helpful in lowering my potential anxiety.

When I brought my child in for a routine teeth cleaning, they only had her in the back for 6…read moreminutes. I can't imagine you can do a thorough cleaning in that amount of time. Also, I asked for upfront pricing as I do not have dental insurance, and the price was different at the end of the visit from what was quoted. I decided to give them another try, but the cleaning was just as quick, plus they gave me a really hard time about only wanting a cleaning with a hygienist and not getting x-rays or an exam by a dentist.

We use to love this practice because they worked with me when my now 10 year old was two, and had a…read morebunch of cavities. He has soft teeth and is very prone to them. He's also an asthma kid whose inhalers were creating more issues. At that time, they set up multiple appointments and did fillings without insisting on sedation or even gas. Fast forward to now and all has changed. We started having problems after starting ortho last fall. No issues with Dr. Wally as of yet. He seems fine, but we asked to skip x-rays during one cleaning visit because my son had a ton of them just a few months before for ortho. They refused to see him and we had to reschedule his cleaning. When they convinced us to come back and agree to X-rays because we couldn't move forward with ortho until we did, they found a couple of small cavities that were visible. We agreed to get them fixed, and set up an appointment, but they automatically added nitrous to the plan. I let them know I wasn't comfortable with the gas and that it seems overkill for a 10 year old that sits just fine for procedures. The doctor wouldn't make any promises on not requiring sedation (IV or gas). So, now we are taking my son to my dentist who will no doubt fill those tiny cavities with a bit of numbing. I am not sure why they insist on the excessive treatment that creates greater risk other than profits and possibly making the job extra easy on them, but it is absurd. They even admitted that other countries don't do as many x-rays when I brought it up. The drugs too are no joke, and at least the nitrous was not covered by insurance. I wish we hadn't started ortho here and they are quick to remind us that there are no refunds. In general another example of all that is wrong and broken in our healthcare system.

In September 2015 My daughter had an adult tooth growing behind her baby tooth. It's a condition…read moreknown as Shark teeth. We brought her to a dentist and were told that the tooth needed to be removed. Ok, that's fine. They also suggested that we do the same with the tooth beside it so we wouldn't have to make another visit. The tooth beside it wasn't loose nor was there an adult tooth behind it showing it's crown yet so we decided not to do that. After X-rays and front bottom tooth removal, the cost was $500.00. I felt the price was pretty ridiculous but I really didn't know any better because I had nothing with which to compare it. We ended up moving to Lake Zurich and took our daughter to Children's Dentistry Group. Four months later and the same situation occurred. and I needed to get my daughters x-rays sent over. This was a bit of a hassle because they only sent one x-Ray scan instead of all of them. That wasn't a big deal but it was something we had to deal with that was a bit annoying. The dentist told us that the remaining bottom front loose tooth had to go and so we agreed. After removal of the tooth at Children's Dentistry Group in Lake Zurich the bill came to $60.00 for the whole visit (granted no X-rays). Not only that, but when we asked about a top loose tooth the doctor said we did not need to do any other work there because it may fall out on it's own if she keeps wiggling it. It's nice to see children's dentistry group not suggesting is affordable, VERY good interacting with our little girls and they don't push unnecessary procedures, rather they are honest and not looking for a fast buck. It's nice they build a relationship rather than trying to skin a client when they have an opportunity. We'll go here until the kids are too big and we will recommend them to everyone! I'll reply to ANY questions and will provide dates/receipt scans! Please message me through this app.

This place has gone down hill over the last year. We recently had a visit and the doctor had…read moreterrible bedside manners. My daughter had to have a mouth piece inserted as the doctor worked on her teeth. It really hurt my daughter and she was in tears. The doctor kept telling her it doesn't hurt and that 3 year old kids handle this without crying. How is that reassuring? She also gave her no warning and shoved the mouthpiece in without explaining what was going to happen. You work with kids, you should know better. Also, the assistant had no idea how to answer any of my questions and had to have the doctor explain which took longer to track her down again. It was a pretty simple question which was easily answered on chat gtp. We won't be returning.

Well they saw my critical review and called me only to tell me they would not reimburse for their…read moreshotty work. Why would I go back when you have gone thru so many Dentist in only two years. They know also after a few months themselves what an awful company to work for is. Do better! Families stay away!

My toddler LOVED his first dental exam with Dr. Uzi! The entire staff were so welcoming and…read morefriendly! Dr. Uzi was patient and gentle and we had a 10/10 experience. Dr. Uzi answered my questions thoughtfully and provided clear communication during the exam and how to care for my toddlers teeth day to day. Highly recommend the practice!