Justin, his Mom, and staff are so helpful and friendly. They know their craft…read more We went in thinking that we wanted the standard black tux with accent colors. After learning a little backstory on tuxes and suits from Justin and realizing that we wanted the guys to really be POPPIN, we went from black tuxes to a champagne color tux for my groom and full maroon tuxes for the groomsmen. Absolutely no regrets. Photos and videos all look amazing with them. I truly appreciate Justin taking the time to educate and even push us to move away from the norm and do something more exciting which in the end really fit us best. I believe the price for tux rentals are pretty similar at most of the shops in Honolulu, and since we have no real need to keep tuxes it's a great price at $250 per. After meeting Justin, I can guarantee you we will be back again.

I took my son to get his tuxedo for senior prom. The staff was so kind and helpful during the…read morefitting and made him feel very comfortable (he had never worn a tux before). I highly recommend Vows!

My daughter, Taylor wanted the first dress she tried on. It was the beautiful "princess" type…read moregown that she first saw as soon as she stepped into your store. The veil with the crystals lining the border was so pretty! The process was effortless. Thank you for helping to make her wedding day a special one!

The woman helping my best friend get a dress was extremely rude. They make you fill out a form…read moreprior to your arrival which has what size you are, style you like, etc. when we arrived she basically said we don't have anything in this size and would have to see what is possible. She didn't have anything pre pulled like the other places we have gone. She made the bride feel like a burden and not Beautiful. As a sales person, selling wedding dresses for the most important day in someone's life, you should be smiling and happy and making them feel beautiful. My stomach is in knots for the service we received. I hope she is better with other brides. Do not go here.

(RATING NO STARS)…read more Poor service! Poor communication! Poor business hours! No pride in owning a business in Hawaii!

If I could I wouldn't even put a ONE star rating! Their customer service sucks!!! There is a boy…read morethat works there (I have no idea what his name is) that does not know a thing about sales or tuxedos. He also lied to me saying that he could not set an appt. because he had a wedding of 16 groomsmen coming in. Found out from the Kapiolani location that there was no wedding party coming in and they had no idea what he was talking about. FIRED!

We would give them 0 stars if we could. The customer service is terrible. My daughter didn't like…read morethe dress she tried on (I can tell because I'm her mom) but the lady got super mad at my daughter because she didn't want to come out from the fitting room. The lady was so pushy, my daughter wanted to cry so we left the store immediately after. I tried to be polite and tell both man and lady thank you, but they both ignored me and didn't even look at me. So rude. Go to Do's formal instead, it's only a block away!!

Stop #4 and I had high hopes when we first stepped in. The gentleman at the door was polite and…read morewelcoming. The space is small but they have lots of options clear up to the ceiling utilizing all the space available. My daughter wanted to see a short sleeve lace top dress in mauve and the lady at the back of the store said No. "The color too old for you. Try maroon, better, younger. That's your size." #strike1. Then my daughter asked to see a full skirt gown. Again the lady said No. "You big. Big skirt gonna make you bigger" as she spread her hands out in front of her like a ball. #strikeWTF My daughter tried on the maroon dress and then this baby blue dress the lady shoved into her dressing room without knocking. Never coming back here. Glad for people who had a nice experience though.

I booked a Bridal First-Look appointment online for 10:00 AM and brought one guest with me. We…read moreparked at the Whole Foods parking lot and walked across the street. We worked with Olivia, and she was an absolute delight! From the moment we arrived, she made me feel comfortable and truly listened to what I thought I was looking for in a wedding dress. As we went through the appointment, she helped me refine my preferences and ultimately discover what I really wanted in my future wedding dress. I appreciated that she encouraged both my guest and me to pull dresses that caught our eye, while also selecting additional gowns based on what she was learning about my style. It felt very collaborative, personalized, and pressure-free. The entire experience was wonderful, and I felt genuinely well taken care of throughout the appointment. Another huge plus is that they offer dress rentals, which is a fantastic budget-friendly option for brides. 10/10 experience--highly recommend to any bride looking for a fun, comfortable, and supportive dress-shopping experience!

I loved the initial experience of picking my dress. Both Rachel and Olivia were really awesome in…read morehelping me decide on my first dress. Unfortunately there were issues with the first dress I chose and we had to pick a second dress. It was a very difficult process and it was an emotional experience. I will say that Olivia worked hard to ensure I was taken care of by the end of it all. Ultimately the second dress worked out well and I felt good on my day which was the most importantly part. I highly recommend that if you get any alterations done in house that you work with Lagaya (I do not know how to spell her name- sorry) she was fantastic- she is only there on Sundays.

Let me start off by saying that the ladies who work here are literal ANGELS. They are patient,…read morekind, accommodating, and are truly there to help you find a dress that, in their owners words, "make you feel like a million bucks!" I visited Casablanca over a little less than a year ago now, and from my first visit to my very last, they were amazing. First off, don't be fooled by their smaller boutique, they have many dress options and were super accommodating on me wanting a long sleeve dress to cover my arm tattoos. They were totally non-judgemental and made me feel beautiful no matter what dress I tried on. I ended up going with a fitted mermaid style dress that was not what I expected- I originally wanted an a-line dress but somehow I fell in love with a totally different dress style. The dress was about 1-2 sizes too small, so we ordered the dress in one size up per the owner and 6 months later, my dress came in. Now, the only thing they didn't do was measure me at my first appointment, so unfortunately when the dress came in, it didn't fit me perfectly. It was definitely too tight on my arms and my chest area. They did say they could take out the dress and make alterations, but my mom felt that there wasn't enough room to let it out. They ended up calling the owner, who allowed me to look at a few new dresses that just came in while she checked if they could order my dress in another size up. Mind you, this was 3 months away from my wedding date, so I was really nervous that it wouldn't come in on time. I ended up trying on another dress closer to my original vision, a-line, long sleeve, and totally beautiful. Now this new dress was 2 sizes too big, but because of the original dress mishap, they said they would provide alterations for free! I was stunned by their kindness and their need to make what happened right. So now, 3 months before my wedding, I now had a new dress, and they were able to alter it to fit me perfectly. And listen, their tailor is literally amazing- so don't doubt the power of a great tailor, because the dress literally felt made for me after being way too big. To wrap it up, on my wedding day, my wedding coordinator did not know/could not zip up my dress. I'm going to skip all of the crash out moments (lol), but long story short, we called Casablanca, and they a) tried to explain it over the phone, then b) facetimed us to try and show how to get the dress to zip up, and when that didn't work, they literally drove down to my wedding venue and helped me into my dress. When I tell you these ladies are angels, I MEAN IT. I could not believe how much they were willing to do to make sure I was able to wear my incredibly beautiful dress. THANK YOU Casablanca!!! I cannot recommend them enough. You all are amazing and helped me feel "like a million bucks"!

I have to start off with Rowena, who is amazing at what she does! I came in with an idea, a vision,…read morea budget range, sample images, and although I didn't get exactly what I had envisioned, I came out with an equally beautiful dress within my budget. Made an appt for the next available Saturday which was 3 weeks away. My wedding is 10 months away, so I knew I had to give enough time for shipping. If all goes well, the dress will be arriving 4 months to the wedding, to which we have ample time for dress fitting. There are 2 main waiting areas at Casablanca, downstairs and upstairs. We waited downstairs until the previous party was completed with their appt, to which we then moved upstairs. I showed Rowena pictures, she pulled a 3 options out. I already knew I didn't like the way some of them looked, she then pulled out 3 more. Then I tried them on. By that point, I already narrowed it down to that 2nd set of 3, Rowena had picked out. Came back the next day with my mom and sister for final approvals. Paid for and ordered a dress that Sunday. The process for trying on dresses was seamless and painless, thanks to Rowena. She truly is amazing at her job and makes you feel so comfortable. As for parking, there are a few stalls in their garage, or you can pull up on the grass up front if your car can go off-roading a little bit. There's also street parking nearby, but definitely carpool if you got several people coming by with you.

Amazing customer service, make sure to call to make a appointment before coming down! I feel that…read moremaybe more chairs to wait would be fantastic other than that definitely will be coming back for our next child that goes to prom.

Last minute suit rentals for my family members who needed to attend my mother's funeral (in 6…read moredays). I looked into quotes for two places, and this was the best and most reasonable. He also got back to me right away via email - not sure about the complaints about unresponsiveness. The store was spacious and clean, and very conveniently located in a Kaimuki shopping plaza. An hour fitting is about $1.50 for parking fees which are paid via credit card. They also provide shoe rentals for $20 if needed (we didn't opt for this but very reasonable pricing!). The husband/wife owners were gracious, warm and very friendly. Made both my father and brother feel at ease and comfortable. I would 100% come back again for formal needs.

Banana republic use to be one of the very popular brands and our go to store for many years, it…read moreseems to go downhill like many other stores, even since they closed the store at the Ala moana shopping center, there is not much place to shop this brand except go to Waikele shopping center. I am more of an old school shopper, I like to touch and feel my cloth, try it on before buying. They do have some discount here and there inside the store with good value, it still worth a trip to come visit the store once in a while.

I'm a selective shopper that goes for sales once in a blue moon to replace work attire. I care…read moreabout top quality clothes. I last bought work pants three years ago and amazed that it's in great condition after going through front load washer and dryer almost weekly. Now, I decided to replace a few tops and a sweater with three sweaters for work. Workers on sales floor, fitting room, and register were very helpful and friendly. Regular price for each sweater was $75, minus two discounts, price reduced to $22.49. Definitely a win win scenario.