John and his team (especially Patricia) went above and beyond for us! Not only they were the best price we received but also worked so hard to make us happy and achieve all our demanding requests within the tight timeframe we had! It wasn't just the kitchen/baths they helped us with but a full blown renovation and we couldn't be happier! We definitely will always come back to them in our future projects! Thank you ISC granite! read more

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Two weeks after our counter install, we decided to add a backsplash also. I called to get a quote and see when it might be installed. We were preparing for guests and a baby shower and needed it asap. ISC Granite came through AGAIN!!! The next day, Patricia helped organize installation. WOW!!! It looks spectacular! read more

ISC Granite Factory - Counter & Backsplash - Cabinetry Near Me - Chino, California

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Great customer service and unbeatable prices. Needed a new quartz countertop for our bathroom remodel. Came in with my dad and was helped by Patricia. She was very helpful and knowledgeable. She processed our order and got us set up for the installation as well. April was very helpful as well and great communication.The installers arrived when they estimated they would and were very professional and did an outstanding job. Would highly recommend them if you are looking a for a good selection of countertops and cabinets at a very reasonably price. read more

ISC Granite Factory - Cabinetry Near Me - Chino, California

We purchased granite countertops from them today the employee at company walked on top of the granite and broke it they refused to exchange the granite or refund it. They provide horrible customer service and they do mot make themselves responsible for their employees mistakes. Mike who we spoke to refused to refund us and exchange the broken granite they broke. We asked for the business license they refused to provide it. read more

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My experience here was okay, it wasnt that great and it wasnt that good but the four star is definitely for the prices , the prices on the granite is seriously unbeatable, I'm a extreme Bargain shopper and although its difficult in translation to talk to the two guys that work , that's okay considering your gonna leave paying half the price anywhere else. Also word of advice its extremely cold inside their location, and it takes them awhile to load so be smart and wear a sweater read more

This was kind of an adventure. I stopped by the shop in Chino since I live nearby, and wanted to see what they had for a budget remodel I'm doing. The showroom had a lot of products but was a bit jumbled... as were my attempts to speak with folks here. From reading reviews, I knew that there could be some language barriers so I went in with an open mind, and that served me well. I looked around the warehouse of pre-edged slabs, found something I really liked, got a sample and a rough estimate, and left. I went back a couple weeks later and found a delightful young lady (sorry I don't remember her name) working who spoke perfect English and answered lots of questions for me. She wrote up my slightly-weird order and made an appointment for the tops to be installed. The installers showed up right on time and were careful and experienced. They did a nice job, including a tricky sink cutout and a round circle cutout for my wacky concept of a hole in the counter for a trash can below in an otherwise unusable part of a very small kitchen. The install went well and the countertops look fabulous. The best part is the price- yes, I had to be patient in the shopping process, but the pre-edged slabs look amazing and I spent less than half of some other quotes I received for similar material. If you have an unlimited budget, you may want to go someplace where you will be wined and schmoozed. That's not ISC. But if you want something nice, on a budget, that will look great when installed, check out ISC Kitchen and Bath. read more

They are not professional at all. Avoid them!It's difficult to deal with them because all but 1 person speaks English. They draw you in with a low price then they tag on mystery charges or extra charges after you pay up front for items that are necessary for installations. They even charge you $25 to process a payment to them! You end up paying almost 30% more for extras that most places included in original estimates. Good luck getting anyone to care about helping you with those extra charges. Be careful this place seems to be trying to get rich quick, I don't think they will be around if something goes wrongly later. read more

They installed our counters and did a great job. A week later we decided we should have got the backsplash they recommended. When we called back they were here and installed in 2 days. Amazing. Special shout-out to Patricia whose expertise and professionalism facilitated a dream kitchen project. I recommend ISC without hesitation. read more

I have to say that I am very happy with what ISC stone and cabinet has been done for me. I just have my full kitchen remodeling and turn out beautifully as expected. I am telling the truth that I am confused after reading all the negative comments here about what ISC did for their customers. I made a phone call, but the lady hangs up my phone because she can't speak English. However, she texts me right away after hanging up my phone. I start texting to her back and forth. I am lucky that my husband can speak Chinese, so my husband and that lady can communicate with each other after all. I think this is the point that many English speakers customers may not feel comfortable and trust this place. Besides that, everything else is very good such as the varieties of cabinets' colors, stones, granites, quarts, their professional teams and the price (good deal, can't bid because of factory directed). They charged $100 for estimation, but it deducted to your bill after all. One more thing about this place, this is a huge warehouse. It's been here for years. This is one of the reasons that I chose them to remodel my kitchen. My kitchen's shape is odd, but they did it great. They did it within 4 days. It's quicker than I expected. I am very happy with what they has been done for me. In general, choosing this company is a great choice with variety selections, professionals and great prices. I told the owners that I will recommend them for my relatives and friends. They will do even the job is in LA, SB or OC county. Just contact them for details. P/s: I also see their employees speak both English and Chinese when I come to the store to pay money for them. Just be patient, you won't be disappointed about this place. read more

Trycia helped us pick our granite tops for our rental home great price too. Thank you

I looked around and had many estimates and decided to go with ISC. We had a little trouble with the countertop but they replaced it and the bathroom is beautiful. read more

ISC Granite Factory - After - Cabinetry Near Me - Chino, California

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I went and bought granite, 3 kitchen cabinets and under mount sink. It took them 3 hours to give me what I needed. They didn't give me my order until after I got a bit upset. They gave me one cabinet wrong, I had to go back and waste my day, to go get the correct one. I went and picked it up and even then they did not want to give me the cabinet because it was in a different boxing, when THEY were the ones who gave me the boxes. Then I was ready to give put on the granite they once again completely forgot to give me my sink. The woman that helped me is named Jennifer and she attempted to help but she had no idea what was going on. They need someone else who speak both languages because as it is only their younger daughter was helping who barely understood English. They need to learn how to be more professional and learn the business. I would give less than one star if I had the chance. read more

Very nice cabinets and price. Amazing customer service as well. I am so impressed by Cassie's great help from her professional suggestions. She was amazing, helpful, many suggestions, friendly, etc. I will definitely recommend to my friends. read more

Terrible place very dirty and no one spoke English i still decided to buy and they kept trying to give me the wrong size cabinets from wht i needed drove back and forth about 6 times the girl elyse was very rude i had to make changes to my whole kitchen since they told me what i needed they didnt carry AFTER I PAID definitely wont be back. read more