Having a broken foot motivated me to secure the services of a house cleaning service until I am…read moreback on my feet again. I am very particular regarding cleaning, so I have high performance expectations. Erik was easy to work with prior to the work and a pleasure during the job. He came with a competent assistant. The job completed was thorough and exceeded my expectations. Places were cleaned, due to inconvenience, that were never previously addressed by me. The work was done in a timely fashion and in a way that was not disruptive to my wife or me. The price was competitive, and I look forward to my next appointment. I recommend this company without reservation.

It was our first time looking into having professional cleaning service done to the home and when…read moreresearching, there were so many companies out there along with a few referrals from my friends. I ultimately decided to go with Rapid Maid because of the number of conversations I had with the owner, Erick. He was able to address all my questions and was able to give me a very reasonable quote based off the pictures I had uploaded and sent to him. He clearly laid out what would be included in the service and what would not (for example, no garage and no backyard). Making an appointment was extremely pain free as he was very accommodating toward our days. Yes, they offer their services both Sat and Sun. On the day of the service, he came with 2 other crew members and I was able to walk through the home with him to go through high level of what has to be done. It is nice to see the owner on the day of and his team's extreme careful attention to details is impeccable. I would definitely highly recommend and will use them in the future.

They used to be great. I initially found an amazing cleaner through them. But things have changed…read moremore recently. I had to get a new cleaner because mine went back to Mexico, and in that process I was told the cleaners do not take out the trash (that is extra). I've never heard of that before. The cleaner was at my place on the phone for a long time and then rushed through the actual cleaning, missing tons of things.

I booked a pre-move deep cleaning with Elvira from Si Se Puede, and I am beyond impressed with the…read moreresults. We requested the full deep clean--fridge, oven, cabinets, closets--and Elvira delivered in every possible way. She was incredibly thorough and didn't stop until the apartment was absolutely pristine. The transformation, especially in the bathrooms, was remarkable. Every surface sparkles, and the place truly feels move-in ready. Worth every penny--and then some. Highly recommend!

Cleany contacted me for a redo service, and the new cleaner did a great job. The owner seems to…read morecare about the ratings.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional

Scheduled a deep cleaning of my kitchen and porch and was pleasantly surprised - Queen's Maid was…read morepunctual, professional, and personable. They did a great job - the rooms look and smell great. I've booked them for biweekly service. I highly recommend them.

Great deep cleaning! Quality work and very reasonable! Will def recommend and use again. Thank you!read more

Non-existent and/or poor communication. The cleaner arrived on-site 50 minutes early without prior…read morenotice. We discussed hiring two cleaners for two hours over the phone. It changed without communication to one cleaner and four hours. The cleaner mixed all the trash, recycling, and composting (contamination), which could have caused a huge fine in New York City. It doesn't seem as if there was training. Some items were thrown out without consultation, and papers were reorganized to the point where I couldn't find a receipt. The cleaner attempted to leave 40 minutes early.

DONT WASTE YOUR MONEY. Read my story if you wanna know why…read more Customer service is great. Cleaning ladies are nice. However, they could not give me what I wanted. I want to remove the dust off from the surfaces of my apartment so I could move it after the service. They knew it is post construction service and the charged extra for it. Before the cleaning, they ask me for steps so they could reach the higher places. I went to buy it immediately for them. Again, it's newly renovated so my apartment is empty. Lack of necessary equipment. They have no cleaning supply with them. They were just using water!? After the cleaning, my apartment still very dusty. When I was inspecting how they did, they rushing me saying they have another appointment. And they leave a bag of garbage in the house. Customer service is very good. Quick reply and answer. Still waiting for the solution of this situation. *Situation update* So, their reply is quick. However, they didn't want to take any responsibility of what they did not provided. They said they will give me refund unless I remove this review. That's why they have so many good reviews but only a few bad review. I am not happy with this answer because people should know what kind of services you could provide. So, I decided not to take the refund and leave this review here so everyone can see this. I mentioned they charged me extra $80 for post construction service. And without anything done for what I requested. " still very dusty everywhere" , they offered me $40 refund but I must remove this review. Telling me that they already give me a discount. The discount is with condition that I could pay by cash. I should not pay after what they've done. Their cleaning service for me is waste of money because nothing is done. You will end up hiring other company or you have to do it by yourself just like me.

After finding Spotless Cleaning through the Request A Quote feature, I spoke with the owner Ada and…read moreconfirmed the cost for my space and we booked a time for 2 ladies to come to my apartment. The women who cleaned my apartment were punctual (actually early!) and very friendly. They loved my cat! They worked for about 4 hours and did a very nice job. I didn't give a full 5 stars because although my apartment is very nice and clean, I specifically was looking for a deeper clean which I don't think I received. I would certainly use the service again because they did excellent work, there was just a disconnect between what I would consider to be a normal cleaning and a deep clean.

Ada was very polite and responsive for all my inquiries before and after. The two ladies cleaned…read morethoroughly and took care of the things I asked to pay close attention to. They worked amazing, honestly will be booking them again for when I have to do another deep cleaning. I highly recommend Spotless Cleaning services they really went above and beyond and took care of everything as if it was their own. I was especially pleased with the kitchen ! The previous tenants left everything greasy and sticky but they left everything spotless, I was so impressed!

I needed some deep cleaning done since it had been a while and I've recently had guests stay over…read more They were very quick to respond when I was searching for some last minute help. If not for the accident they encountered on the way to me, they would have been on time. They did message me ahead of time to let me know, so I do appreciate the communication. Both women got to it once they arrived and were very respectful of my belongings. They exceeded my expectations as they really got every nook and cranny of the apartment. For the price you're paying, the effort was very much present. Would hire again for an annual deep clean!

Awful experience with this cleaning company! Don't waste your hard earned money with this cleaning…read moreservice! We paid $250 for a four hour cleaning of a Two bedrooms one bathroom apartment. They charge extra for cleaning the oven, refrigerator and microwave. They did clean them well enough but when I went to use the oven, I'm chocking from the fumes, because it was not rinsed thoroughly. The bathroom light fixture was not dusted neither was the bathroom door, even had a dust bunny I purposely left there. Behind the door of my bedroom the molding is full of dust, you can see it on the pictures I've posted here. NEVER AGAIN!!

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.