Very happy I went there. Such sweet careing staff. Very through to make sure you have the best care and tools for your pets. Simba and I are very happy clients! read more

Both my dog and my cat go to see Dr. Rachael Lau. I've never seen my cat so calm at the vet. They take special care to make sure your fur babies are comfortable and the experience isn't scary. My cat has also had several very close calls because he has a weird habit of eating long pieces of string. Dr. Lau is really thorough in following up at least once a day with his progress when he has ended up having to stay the night. It really put me at ease. read more

The 5 star review sounds like it's coming from the owner/vet. Lol! It wouldn't surprise me. The best clinic on the island? Please. It's tiny and cramped and I got ripped off as well. They're on the Humane Society's list of vets who will provide a free check up after adoptions so I brought my cats there. Come to find out it's not free. I think they tried to charge $15 for each cat. Must be pretty hard up for cash. I paid some of it, can't remember how much, but it was my last time there. I followed up with the Humane Society telling them they should take them off their list. If the dishonesty starts from the get go it's not a good sign. The shots were way overpriced so I didn't think about getting them done there. From what I recall they're reluctant to give prices over the phone, but they could see the cats sooner than anyone else. read more

Our dog had a skin condition (and still does) after over a year of "treatment" including several different antibiotics, steriods--injections and oral, and also antidepressants, special foods, and tissue biopsies which were alone $1100. I asked how much the biopsy would be ahead of time and they said they would call back and give me an estimate, they never did and just stuck us with the bill after the tests were done. Dr. Lau speaks politely to pet owners, but our dog was their first appointment one morning, and while we were waiting, he was yelling in a verbally abusive way at his assistants for not turning on the computer before he got there. I asked if he is always like that, and the assistant said he was. When he came in to see our dog, he apologized to me that I had to "hear all that" and made a comment that he wouldn't "have to" do that if they would just do as they were told. I cancelled our dog's follow-up appointment after that. read more

Expensive, and the vet's wife is never pleasant. They do an excellent job with removing ticks and fleas though. Good to use when you're desperate. read more

SO happy with Island Veterinary Care. They took care of our fur babies and Dr Lau understands his field very well.

I have brought my dogs to Island Veterinary Care since 1998. With the excellent services of Island Veterinary Care, my first two dogs lived 15 and 16 years. I currently have an active & mischievous 2-year-old dog who is staying healthy with multiple interventions from Drs. Bert & Rachel Lau. I prefer veterinary care that approaches the standards of human health care. Such a high standard requires blood tests, monitoring equipment, college-trained veterinary assistants and other expensive resources. If you have high expectations for your pet's veterinary care, then this is the clinic for you! When one dog needed knee surgery, Dr. Lau offered the services of a veterinary surgeon who specialized in orthopedics. This may have reduced the profit of Island Veterinary Care, but it gave my dog an excellent surgical result. This is evidence of the ethics of the vets at Island Veterinary Care and their genuine concern for their patients. My fur-babies have kept Island Veterinary Care busy with multiple, sometimes serious, conditions & injuries: the dislocated knee, as mentioned above; a cancerous liposarcoma; a herniated disc; a nearly-ruptured spleen with life-saving surgery; a tumor in the neck (noncancerous, *whew*!); kidney disease requiring daily saline infusions; a near-lethal venomous insect bite; ingestion of Naprosyn requiring emergency treatment; a broken foot; blistered paws requiring bandages & rest; a midnight bellyache (X-rays revealed ingestion of rocks); pancreatitis; pre-Cushing's syndrome; elevated liver enzymes; allergies; laceration near the eye requiring stitches, chronic staph infection of the skin (i.e, stinky-old-dog smell); ...and many others. My dogs always receive excellent treatment. If you want the *BEST* veterinary care for your pet, not just "good enough", take him to Island Veterinary Care. read more

Everyone is very friendly and they are super accommodating. My one pet tends to always have problems and they can always fit me in either that day or the next. Dr. Lau is a great vet and has never steered us wrong in the care of my pets. In emergencies I have been able to reach him for assistance with no issues. I can not say enough positive things about this clinic! read more

Our dog is the type of dog that will go nowhere near a vet. We had gone to multiple vets and Dr. Lau was the most patient veterinarian we have come across. The first time we met Dr. Lau was for a house call because our dog, his name is Waimea, needed critical surgery. Not many vets make house calls anymore. This is an awesome perk. Even when we went to the vet directly, Waimea being as stubborn as he is wouldn't go inside. Dr. Lau was cool enough to watch Waimea from afar while my boyfriend walked him around the parking lot. The staff at Island Veterinary Care were all very helpful and knowledgeable which helped us have the ability to take care of him independently post-surgery. Recently our dog has developed food allergies and was very quick to address the symptoms and solutions. We now have him on hypoallergenic dog food and he is very healthy for a 13-year-old. If you want a person who actually cares for your pet as you do then Island Vet Care is the place to go. read more

My family and I love Dr. Lau and all the staff there! They always find time to see my pets as soon as I need depending on what needs to happen. The care they provide is what should be expected from a quality veterinarian and his staff: total and complete unconditional care. They treat your pet as an extension of your family and give you many options for the type and amount of care, with (of course) what they recommend as one of the options. Pets can be expensive and the care they need shouldn't be taken lightly. I fully recommend going to Dr. Lau and his staff at Island Veterinary Care! read more

in all fairness, the care my pets receive at veterinary hospitals has always been more than any estimate received. So, I always put myself in my pets place and ask if it were me getting my balls cut off, wouldn't I want the heating blanket no matter what the price was?! read more

Dr Bert Lau, daughter Dr Rachael Lau, wife Chis and complete staff are SAINTS! We spent 18 months in Honolulu with a 10 year old Shih Tzu who did not take the humidity very well. The Dr Lau Team put up with his moods with loads of patients and nursed him back to health. Upon returning to Sacramento, CA "Scooter" went into kidney failure. Four days and three new vets, no one knew what to do (everyone looked at us with very dark eyes. We called Dr Bert, he said to pick him up and immediately take him to US Dave. When we checked into UC Davis at midnight they we not very hopeful. 9 days in ICU + a feeding tube, Scooter slowly came back to life. One year later we have a beautiful bouncing 11 year old baby boy! We're in our 70's with an 11 year old toddler, loving every moment. We are so grateful for the Dr Lau Team and will never forget that they saved our baby boy! For any veterinary care "THINK ISLAND VETERINARY CARE", in case you do not have the number 808-944-0003. Thank you again Dr Lau Team, Paul and Geraldine Asmus, forever grateful. read more

Dr. Lau, Dr. Rachel and their team are amazing! Most vets do a great job with regular procedures like vaccinations, but at Island Vet Care, they saved our dog's lives on a number of occasions. Our first puppy ate something when he was very young and almost didn't survive while we were on vacation. I never forgot how Dr. Lau saved his life. Recently, our dogs had their first puppy and it resulted in a high risk pregnancy. Dr Lau, Dr. Rachel and their team had to perform a C-Section on mom, while trying to keep her one puppy alive. For days after, they tried to instill the motherhood instinct that would help the puppy thrive. They also function by hand feeding the puppy every two hours. He is now our miracle puppy alive and thriving. Thanks to the doctor's expertise and commitment. Our family is so fortunate to have the best veterinarians on the island. We truly have a Christmas blessing, our puppy. P.S. Special recognition to the entire staff, as well as Mrs. Lau for facilitating the entire experience. read more

Dr Bert, Dr Rachel, and Chris are the best. Always helpful and informative! They have your pets best interests at heart. Love these guys

My Mother was 88 year old and had a cat who was dying from pneumonia or some other cause. Within three days, her cat died. The charge was over $2,000 which was promptly paid by my Mother. I feel my Mother should have been told that her cat's chances were extremely slim as she was older and obviously very, very sick. My Mother could have had the choice to put her cat to sleep. Instead, exorbitant charges had to be paid by my Mother. This incident jaded her for her love of cats. She's had cats for the last fifty years and now in her old age, she sadly refuses to have any more. read more

Dr. Lau and his staff are the greatest! My animals received the best of care when they needed it most. He is very compassionate and takes your feelings into consideration at all times. He cared for my very sick big dog, Koa, and went beyond the extra mile to do whatever he could to help him get better but it couldn't be done so we decided to have him put to sleep after all options failed. Koa was euthanized at home with us right there. It was so sad but at the same time, it was done in the privacy of our home and in a very professional and compassionate manner. I think most vets wouldn't have gone the extra mile with a case like Koa's but Dr. Lau did and he does it every single time. Dr. Lau has also given excellent care to our cats and saved the life of my Chihuahua mix who almost died. I cannot stress enough how great Dr. Lau and his staff are. I wouldn't trust my babies with anyone else! In my book, he deserves 10 stars but they only let me give 5! read more

I have nothing but praise for Dr. Lau and his staff. If it was not for Dr. Lau my cat would have died a slow, horrible death. Dr. Lau brought him back from the brink of death and he even made a house call to help me get my cat into the carrier because he was a feral cat. He is just about the only, if not the only, vet who still makes house calls. I'm sure another vet would have euthanized my cat but Dr. Lau saves lives and did not give up hope. I am grateful to Dr. Lau for taking excellent care of my cat and personally calling me for updates. He is a miracle worker. He was also recommended by two other vets. read more

Dr. Lau is very knowledgeable and kind to our dogs. He might be a bit expensive but if you go to other vets they're around the same price. We've been going here for years and have been satisfied with their service. If you're thinking about getting an animal you should know that vet bills can get expensive. If you can't afford it then you should not get an animal in the first place. read more

I have used Dr Lau and his staff for many years. I had a cat that lived for over 22 years. Dr Lau and his staff were the BEST I have ever found. They are so VERY nice and caring. My cat had to go to Heaven the other week. They came over to my apartment and performed the proceedure in a loving and caring way. I don't usually write reviews. If you are fortunate enought to try Dr. Lau and his staff you will have found the Best Vet. in Hawaii. God Bless Dr Lau and his EXCELLENT staff. read more