I think it says a lot when our husky baby LOVES going to her vet. And we're pretty sure it's not…read morejust for the treats, but for the people! We had to switch vets once before finding this clinic, and ever since then, we've truly trusted and appreciated the care they provide. Everyone at the front is always so friendly and welcoming, and they always play with our husky! I totally understand that huskies love everyone, but not everyone loves a husky's playfulness, so I really appreciate the attention and love they show our dog. One time, our husky injured her paw with a deep cut that needed after-hours care, and I am forever grateful that Dr. Hsu was available to see her right away. Even though he had already left the office, he was willing to come back for her. I think the care they provide, the heart they put into what they do, and the genuine compassion they have for animals are such important qualities when finding the right vet. We've also utilized their in-house boarding services. At first, we were worried about how our dog would do, but she did more than fine and has loved going back multiple times. The boarding process is also very seamless. They take care of her daily meals, provide 3-4 walks a day, and if anything ever comes up, they're already a vet clinic, so they can provide professional advice and care right away! I highly, highly recommend their services, knowledge, and care. I will always trust my dog in their hands. 10/10!!

The veterinarian and his assistants had provided great quality care for my dog. They were very…read morethorough with her check ups, vaccine shots, allergy injections, ear drops, and etc. What I love is how they would call me up the next day just to check on how my dog is doing or to ask if I have any questions. I would definitely recommend doggie and cat parents to bring their pet to Honolulu Pet Clinic!

We care very deeply about our rabbit, so finding the right veterinarian has always been very…read moreimportant to us. We have seen a few different vets over the years, but Dr. Ganzer is the one we trust with her care. He is kind, understanding, and always takes the time to answer our questions. When our rabbit has needed emergency dental care, he has gone out of his way to fit her into his schedule and bring her into surgery. We appreciate how prompt and thoughtful he is with follow-up calls after surgery. He gives an approximate time of calling and calls within 20 minutes which I know is difficult with the jam packed schedule. It is great to have an idea of when I will receive word of how my rabbit is doing. Knowing our rabbit is in Dr. Ganzer's care gives us peace of mind, and we are so grateful to have him as our veterinarian. Dr. Ganzer is an exceptional veterinarian who is always kind, understanding, and professional. He genuinely cares about the health and well-being of every animal he treats, and that compassion shows in every interaction. The staff are also very nice and accommodating, the techs are always very gentle with our rabbit which we appreciate.

Over priced and very poor communication. They would not prescribe me the meds for a yeast ear…read moreinfection because they require a visit first. The total price of the visit and medication was about $450. I was told the follow up visit was free and I was charged about $120. Definitely do not recommend this place unless you want to get charged for everything!

I really appreciate Kalihi Pet Clinic if ppl need a place to take ur pets it here. They awesome…read morestaff with there receptionist, technician, veterinarians. All there employees are Very professional & knowledgeable in there profession. Best choice to take our services dog Kawika..

If you want the best care for your pets I highly recommend Kalihi Pet Clinic. Dr. Obara & his Staff…read morecares for your pets with loving hearts & caring hands. My dog has been going to Dr. Obara since 6 weeks now she is 11. She loves Dr. Obara & is always happy to see him. For happy healthy pets I highly recommend Kalihi Pet Clinic.

I use to see Dr.Nagata and Dr.Yasuda but for the time/day I needed, they were unavailable and/or…read moretransferred somewhere else. I went in today to see Dr.King and I can't believe the amazing customer service I had with him and his assistant. My dog Ollie and I felt so welcomed, well taken care of and HEARD. Often times I feel like going to get your fur baby seen for any reason-check up/something's wrong with them, is always emotional and scary but the way they made me feel was just top tier service. Whatever I said, I felt they heard me and were actually listening to me with providing answers. Never made me feel like I asked stupid questions. Once I got my dog checked out, I soon found out he's transferring and won't be working at Pet Vet anymore..... I wish we had more time but I'm very grateful to have met him!

We have been long time clients of this facility since the opening. This clinic is now owned by a…read moremainland company creating changes to staff and operations. Customer service is not as great as it used to be. There are currently only 2 original drs that still remain with this practice from the beginning. Prices have gone up like everything else. This clinic was one of the most affordable vets to get your pets looked at. Making appts on the app is great, but you can never get a same day appt when you call unless you pay the higher walk in fee! Little disappointed with customer service and sad that all my dog drs are no longer at this practice.

We brought our senior (15+ yo) chihuahua Wizard in because he was in respiratory distress due to…read moreheart failure. VERC gave excellent care and updates on his condition every few hours. I was also impressed by the cleanliness of the center. After a difficult 12 hours, we decided to let Wizard cross the rainbow bridge to Heaven. We're thankful that VERC was able to help Wizard be comfortable and we appreciate how compassionate they are. Mahalo nui loa!

From start to finish, this place was amazing. It's clear they genuinely care about the health and…read morewell-being of their animal patients. I called in with an emergency, and they were accommodating enough to take me in right away, which I really appreciated. As soon as I got out of my Uber, they opened the automatic door and immediately took my cat in. I ended up spending the entire day there, which was fine--my cat requires a lot of patience due to trauma he experienced before I adopted him, and they handled him with care. The only area that could use some improvement is communication between staff. I did have to repeat my concerns a few times. Their services are on the higher end price-wise, but if you truly love your pet, it's worth paying a little extra for that level of care.

I understand that every medical office has its own policies, and I respect the time of both staff…read moreand doctors. As someone who works in the medical field myself, I fully understand how schedules run, how delays affect the flow of the day, and why offices have late-arrival policies in place. At the same time, I also understand that good front-office support requires judgment, discretion, and a willingness to help when a situation is still workable. I arrived approximately 11 minutes after my scheduled appointment and had called the office twice in advance to let the team know I was running behind. This was a straightforward consultation regarding flea treatment for my dog - a brief visit that likely would have taken less than 15 minutes and I had already communicated the reason for the appointment and not to mention no other patients in the waiting room. Policies are important, but so is the way they are carried out. In this case, the interaction felt unnecessarily rigid and lacking in compassion. I left with the impression that the front office could have helped, but simply chose not to. Unfortunately, that experience did not reflect the level of professionalism, empathy, or reciprocity I expect in a medical setting and for that reason I will be seeking veterinary care elsewhere.

Very great customer service from the beginning. It was very smart of them to offer a free first…read morecheck up from the Humane Society. We have come here ever since! The staff are all very personable and they answer phone calls and messages promptly. When we were worried about our dog, they made room for her that day and checked her out. They did an amazing job on the teeth cleaning as well. Small parking lot in the front and a nice grassy area with poop bags mounted if your dog is nervous!

Andre has been a patient @ the Kahala location when he came to "own" me when he was 7 months, he's…read morenow 28 months old. Because he is a Frenchie he has been seen there many times for the health issues the breed are notorious for, of which I am very well aware of and accept. Every single visit has been friendly and professional to both of us, I only have high praise for this business.

Great staff and doctors. They communicate very well. My dogs are doing well because of this clinic.read more

I've brought both of my dogs here a few times over the last year and every time the staff members…read moreare friendly, respectful, and knowledgeable.

We've been coming to aloha affordable for quite some time now. This is long over due. My dogs get…read moregreat care here. One of my dogs gets her cropping injection every few months here because she gets seasonal allergies. My other dog has seizures and his care has been phenomenal. Recently Dr. Z suggested that we give him a low fat diet that she prescribed as he seems to have PLE. After only a few days on this new diet, my boys energy has gone up, he can run up the stairs again. I can't thank dr z enough. Took off one star just because it takes a while to get inside even with an appointment. But we will take it as they have been great for my dogs.