Guess I should have read reviews first and don't get me wrong, the burger was good but nothing special so I guess I was expecting more but the surprise was great. So, I guess I can't really blame them for my expectations. read more

Went here for a casual dinner date & I must say, the food was very disappointing compared to my expectations. We ordered truffle fries as an appetizer, which was delicious, but we definitely think they should serve at least 2 sides of their garlic aioli with how big the basket was. Halfway through eating it we were already done with the dip. We ordered the bleunami & Hawaiian burgers - the bleunami looked unappetizing to begin with then we had a bite & neither burger tasted fresh at all, we'd even say both were probably frozen made without any effort whatsoever. Each burger was also almost $13... without any fries - what kind of nonsense is that?! Shining SOME positivity though, shout out to our server, Quinn, for being very attentive in bringing condiments, napkins, and refilling our waters without us having to ask - exceptional customer service. Expensive AND awful food? No thank you, I'm better off with a Big Mac from McDonald's! read more

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Where to begin here.. service was fine and the only decent thing about my experience. The food and prices are where it fell short. First of all for a $20 burger my expectations are kind of sky high. I was happy to see they have impossible burger patties now, but for a $3.50 add on fee unfortunately turning a $16.50+ burger into one costing over $20. The burger is not what I imagined from how it was described and it was bland and forgettable and not worth anywhere near its price. The fries were actually the worst part and the worst fries I've ever had in my life which says a lot. Small, hard as rock pieces of fries as if from the bottom of a basket of fries made several days ago. They were also overcooked and tasted stale. Overall this Islands location and islands in general should be avoided like the plague. read more

After a recent visit to another islands we were hesitant.... However, this trip helped us in the reminder that islands is a good place to grab a bite and a drink. We tend to always sit in the bar, better people watching. The bartender quickly approached and was super friendly. Ordered a Mai tai, the Hulu burger, and the Hawaiian burger. Can someone explain why the ranch dressing is so runny though... I did have to use the restroom, and it was actually stocked and clean! Thank you for renewing my hope in Islands. read more

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I typically frequent Ma & Pa Restaurants, but decided to pop into Islands for a burger. We were greeted the moment we walked in the door and were able to get a seat right away. The service was friendly and speedy. The staff checked on us quite a few times and anticipated our needs before we had a chance to ask. We had a pleasant dining experience. Also, the gluten free bun is a great size, taste and value! It's nice to see they don't price gouge for patrons with sensitive stomachs. read more

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Hi you guys hope you are doing well and breathing and today I'm reviewing islands and so let me tell you how it happened. A bit ago I had eaten at an islands and had a very bad experience. I didn't go for sometime . Though just like hopdoddy I thought it might be worth another try and so that's what we did. I'm reporting back with 5 stars because it wasn't bad this time. This time there was fun drinks and the food was very good . They also have a lot of tasty sauces and our waiter was so nice to bring us so many. I really recommend the drink flight because it's enough to get you sailing and feeling fine. It was all very nice and I had a good time so I would recommend it to you friends. I also recommend trying out places you had a bad time at, it might have been an oppsie and so go again and see what's UP !!!!!! read more

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Always consistent. Bar area has good deals for happy hour too. Need to add more words to complete review so........

The food was delicious,Good seasoning. Server was very friendly. For shure ill be back definitely

Islands is always a solid choice for casual yet tasty food. Had the nachos and a Hulu burger but with chicken. Was a little dry but not bad. The nachos were tasty. Sweet potato fries were really good. Passion iced tea and my friends liked their burgers. Fair prices and service was excellent. Fun vibe and easy parking. read more

Went by this old favorite today for lunch with my son after several years. Courtney took very good care of us and the setting was still classic Islands. Really clean and All the service was exceptional. Will always be one of our top spots when in town read more

Spacious! You will find a table for people up to 11-12. Delicious! I especially love their teriyaki sauce, so I ordered Hawaiian burger and Yaki taco! Very satisfied!! read more

Islands Restaurant - Hawaiian burger, kids burger with fries, Yaki taco - Burgers Near Me - Foothill Ranch, California

We like islands for their burgers and fries, but we were honestly upset about their happy hour that is only at the bar and we couldn't get happy hour at a regular table. The bar area was fully packed and small, and no one was leaving at all, and we weren't able to order happy hour at our table. Management needs to do a better job at expanding the happy hour to the entire restaurant. It's totally unfair for people that also want to order from the happy hour menu. read more

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Food was great! Service was excellent. Appetizers were out fast & even with well done burgers on our ticket, food was out quickly. Hit all points last night, thanks for making my birthday dinner awesome! read more

So I live close by and always see this place and it looks pretty cool, so we went there to see what's up and the inside is super cool! I like the whole tropical theme in it and I thought it was pretty cute. So I got the big wave which was an average burger, when I smelt and inhaled the bun, it tasted like plastic but the rest was good. So I guess they were right, their burgers are FINE, the fries were probably one of the best fries I had, they were so crispy and salty. The service was really nice, the employees welcomed us well and were really nice. So I would say their burgers were FINE. But their drinks are good. read more

We enjoy having meals with our family at Islands. The food is delicious with a nice margarita. The service is okay as some servers are not as serious with their work ethic. I've noticed that some servers work harder than others to pick up the slack. The reminders of island vibes are special to our family, especially the kids menus. read more

Islands Restaurant - Delicious flight of drinks - Burgers Near Me - Foothill Ranch, California

To start the New Year, my wife and I decided to visit our local Islands. (We were gifted an Islands Gift Card and wanted to check it out!) We really enjoyed our Tuesday Lunch 'Island Hop' :) We were seated right away and started out by ordering 2 of the Islands House Beer Flights, a Deep Blue Sea Cocktail, and a Big Island Iced Tea Cocktail. We paired our drinks with the 'Islands Nachos'. We ended up getting too full and ordered 2 Kilauea Burgers To-Go. xD We really enjoyed our service from Ethan. He was a great combination of Kind, Helpful and Relaxed. We appreciated the fact that he wasn't too 'Hands-On' and let us be able to enjoy our atmosphere while not being too distant. Mahalo 8) read more

Islands Restaurant - Islands House Beer Flight, Deep Blue Sea, Big Island Ice Tea - Burgers Near Me - Foothill Ranch, California

Came here again and this time I must say that they have improved in many ways. First of all, our Server, William, was outstanding! He was friendly, efficient and completely on top of it! He greeted us as soon as we sat down, brought our food out quickly and was pleasant the whole way through. The food also seemed to improve. I got the Malibu burger for $13.45 and the buns were soft and the flavors came together really well. I got onion rings instead of fries for $1.99 extra, and they were perfectly crunchy and tasty. The reason for 4 stars instead of 5 is that it seemed rather expensive for 2 beers and 2 burgers, which totaled $47.00! That's a bit much for a burger joint IMO. read more

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Place seems decent, staff was friendly, pretty solid service.... biting down on a strange piece of plastic in my food kinda ruined the experience. read more

Islands Restaurant - Bit down on some plastic.... - Burgers Near Me - Foothill Ranch, California

Happy hour is the time to go Affordable food and drinks with great service and nice tvs to watch the nfl games ! The burgers here are excellent as are the chips and salsa . read more

Food and service were ok. It's hamburger so how to go wrong with it? Our waitress was pretty attentive, kept coming around to check on us. Down 1 star because another waitress dropped a tray of dishes and glasses were everywhere. You think her peers would come around to help her, no!! Is this a teamwork restaurant? read more

This is an awesome Islands Restaurant. The food is great and it is a super fun location. David is an excellent manager. The staff is very friendly including Diego, Evesta, Jackie, Fergie, Tammy, Cassidy, MJ, Danny, Trixta,and Noah. The protein bowls and onion rings are amazing. Cruise on over for delicious food and a friendly, festive atmosphere. read more

Service was good. Food is mediocre. They "Patty Melt" was ok, but should've been on rye bread, not sourdough. The manager brought about food, and I asked for tobasco. He said "I think we have a bottle. Let me find it". Really?!? You only have ONE bottle? 5 min later he still wasn't back. I asked our server, and she immediately brought me some. Maybe our server should train the manager in what they do/do not have. Regular prices are a little pricey for the small amount you get. The meat patties are very thin, at least in the patty melt. However, the did have a lunch menu with specials on it. read more

I loved Islands' burgers -until yesterday! I ordered a Big Wave with a turkey burger and they wanted to charge me $5 more for the turkey burger. First of all, ground turkey costs less than ground beef. So why are they charging 30% more? Secondly, their website says "substitute turkey burger at no extra charge". I ended up not paying the surcharge because I protested As for the food, for some reason the burger and onion rings were super spicy! Not what I expected. Very disappointed. read more

Went in the other day and I was served by whom I believe was Macy. She did not introduce herself so I had to look on the check to get her name. The nice hostess led us to our seats and as my wife and I are actively getting into our seats, Macy says "what do you want to drink" gave us no time to sit and grab a menu or anything. This felt rushed from the beginning and seemed like she did not want us there. We place our order, my wife ordered the big wave with cheese, Macy did not ask her how she wanted her burger cooked, did not ask us if we wanted a white or wheat bun. She took the liberty of imputing that information herself without asking. The food runner gave us our food and we reluctantly ate it because Macy never came by to ask us how our food was. When we were done eating, after eating around for 10 minutes for her to come by, she didn't ask us if we'd like any dessert or anything, simply said "dessert or the check" I've been to many islands before including this one, but I have never had such a terrible experience, food wise as well as service wise. Terrible and a disappointment read more

My wife and I had a double date here and all 4 of the members in our party got extremely I'll within an hour of eating here. Food: 0 for food poisoning Ambiance: 3.5 Service: 4 Accessibility: 4 read more

The service is friendly, curious, helpful, this location was a friend's referral and so far it is a good referral. The food was really good, I got the Kilauea Burger medium rare with fries and the island nachos, with a chocolate shake I don't remember what the others got to drink, but they enjoyed whatever it was. Dinner it was delicious and the friendly service was great. Finally a local restaurant with good food, good service. read more

Islands Restaurant - The inside entrance - Burgers Near Me - Foothill Ranch, California

Again...... I had a very bad experience today whit the server Liv, the managers should definitely train their waiters much better, bad attitude, I asked please to remove the dirty dishes from my table because it was practically impossible to eat comfortably and she took the plates with bad attitude! It's very sad that my daughter's favorite restaurant has horrendous service standards read more

Islands Restaurant - Burgers Near Me - Foothill Ranch, California

The service was friendly and we sat quickly and were served our food in about 15 minutes, however, the food was WAY too salty. We've been coming to islands for over 30 years and never had it this bad. We got the North Shore, Moa Kai, Big Wave, Tiki Tenders, and Fries but wow they were a salt blast! read more

Always a good chicken sandwich, fast friendly service. Dining is always enhanced by a good server. Macy is a shining light, friendly and attentive, making a great dining experience. read more

Islands is always a family fav. However, we went this past weekend and had awesome service from Trista yet could not tip her when paying with a gift card!! Islands fix your system to benefit your employees please read more

Had great service at the table but I forgot her name! Food was average, nothing I can recommend as being amazing. Seems some people get favored over others to be seated.. party of 2 I waited 38 mins... party of 7 sat in 10.. then a party of 5, then 3 then 4 again.. then had to ask the counter girl what's up read more

Islands Restaurant - We shall see - Burgers Near Me - Foothill Ranch, California

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Tonight's dinner was so great. The 4 of us celebrating something special and wanted a nice quick meal. Hawaiian Burgers were ordered, and tortilla soup was so great, big wave and the Maui. The service was truly so so great I was so surprised. It seemed more of a team effort tonight and everyone was so on top of all the service I.e. Refills and napkins etc without having to ask. Thank you so much! read more

Food is not fresh here. Customer service is good, they are friendly. The real issue is that the food is not fresh, and very bland. The burger I had today was very reminiscent of a home cooked burger at a backyard pool party. Very bland, and flavorless. The bacon was very chewy and stale. It wasn't disgusting, but just very underwhelming. You leave this place knowing you could've eaten at home and probably made a tastier meal, for free. I wonder what happened because Islands used to be a wonderful place to eat, but you walk out of the doors after eating here feeling scammed because your meal was not true restaurant quality. Wouldn't recommend. read more

Terrible restaurant. The managers don't try to help at all and when they do, they sound annoyed or condescending when "fixing the issue." The leadership at this location has been lacking since as long as I can remember. They allow one bartender on their own while they go chat around and do nothing. Multiple regulars and myself converse about it multiple nights a week. Joe the "GM" is the worst of the bunch. His physical touchy feely sense of managing comes off as creepy and gross. Multiple times we've seen him eating with his hands near the kitchen. It's embarrassing that corporate has let this location continually and slowly get worse in every aspect. read more

A quick west coast lunch. The chips and salsa was the start and the Big Wave with cheese was the main course.

I don't usually write reviews for chain restaurants but we had such excellent service from the manager, Allen, the other night with my aging father who has mobility issues. We have always loved the food at Islands and the service is always friendly and fast. read more

Being residents of Lake Forest, this is our favorite place to get a great salad and iced tea. Always fresh and interesting. The restaurant is always clean and SO well themed. Great kids menu for the grand children as well. read more

Had a great experience at this Islands. My friends and I stopped into Islands for a bite to eat and drink before heading home for the evening. We had gone to an Escape Room just a few minutes away from here so it was a perfect spot. My gf and I shared chips & guac and my bf ordered their chicken sandwich. I also ordered the Longboard and my friend ordered a Mango Cart (16oz or 22oz available). Our server did a great job checking in on us and refilling waters & making sure we were satisfied with our meals & drinks. Only thing I found that was strange was the sharable fries for the table. Not sure if thats a new thing but it was cool to share the fries so that if someone didn't eat too much of theirs in their meal that it didn't go to waste. Restrooms were clean and service was great! Plenty of parking in their shared lot. read more

This is our family's favorite restaurant! The hose chicken and house tofu are our favorites! Great value when you use the app and receive deals and discount offers! read more

We've gone here off and on for years, but this was our first time back-post pandemic. The food was good (except for the avocados), but man was the service terrible. Our waitress was downright hostile with us from the moment we walked in and acted like we were an inconvenience just for being there. We were there with our kids, but they were well behaved as kids go. I asked for a spoon with my soup, begrudgingly got one after taking another customer's order. I asked for a refill, begrudging again. My husband had the audacity to look under our table when it was time to leave (because kids drop things) and the waitress rolled her eyes at him and said something under her breath. Terrible service. We regret leaving a tip. Will not be back. We're so sorry for inconveniencing you with our patronage and money. Next time we'll keep it in our wallets. Our bad. read more