I do not recommend this office. I called because of the strong Yelp reviews, but unfortunately, my…read moreexperience was the opposite. This was a one-minute phone call, and it was enough to turn me off. I explained that we had already done a consultation with another oral surgeon in Saginaw and were shocked by their request for $2,000 upfront, which is why I was calling around for options. Before I could even explain further, the woman immediately cut in with, "Wisdom teeth removal is $4,000-$6,000," which felt dismissive and rushed. When I asked how that could apply to an insured patient--since in-network providers are limited to insurance-allowed amounts--she clarified that was the cash price, not the insured price. I explained that we have insurance and even dual dental coverage. She then told me they only bill the primary insurance, expect patients to pay the balance up front, and require the patient to file the secondary insurance themselves. While this may be common with some private dental offices in DFW, that doesn't make it reasonable. National dental groups understand how to bill properly by submitting both insurance plans and only collecting what they reasonably expect the final patient balance to be. In our case, that meant going from being asked to pay $2,000 upfront elsewhere to paying $300 upfront, with the expectation that the full amount would likely be refunded once secondary insurance processed. When I declined to continue the conversation, her response was a cold, uninterested "Have a good day." No explanation, no attempt to discuss options, and no effort to retain a potential patient. I never even got to this office's actual pricing because I was being rushed off the phone. For comparison, I contacted Monarch Dental, and the experience was night and day. They reviewed both insurance plans over the phone, gave a clear explanation, and booked my son's surgery in under 48 hours. The surgeon's reviews were excellent, and the process was seamless. We're now booked and moving forward--but this office lost a potential customer due to poor communication and lack of patient care. Final recommendation: if you have secondary insurance or want clear billing and options, proceed with caution here. National dental groups offer a far smoother, more patient-centered experience.

Dr. Lee and his staff are professional and nice to work with. We felt they were patient and helpful…read moreduring our consultation. Dr. Lee acknowledged our concerns and made sure we were placed in the best hands with an on site anesthesiologist for our daughter's sensitive case. She had several extractions and was taken good care of. Following surgery, I had questions about the medications and they helped me figure out her schedule. This is a very well run business with caring people. My daughter also LOVED the added touch of the prescription ice cream!

Dr. Prashant Reddy and his team did an outstanding job with my wisdom teeth extraction this week…read more They were very thorough in walking me through the procedure and getting me ready beforehand and made me feel very comfortable despite it being my first surgical experience. I was under IV sedation which made the surgery a lot less painful. In the following days they were very good about answering all my random questions and getting me in for follow-up appointments whenever I was worried about something or had a question. My friends had me pretty freaked out going into this, telling me how much it hurts and how long they were out of commission for. I don't think Dr. Reddy and team could possibly have done a better job in making sure this went smoothly. ALSO... I developed two dry sockets, probably due to my doing something stupid in the days following the procedure. The biggest warnings I got from people were about how much dry sockets hurt and how terrible they are. And yes, they suck. But when I called Dr. Reddy, they got me in IMMEDIATELY and looked everything over. He painlessly applied some medication to the sockets that alleviated the pain almost instantly: we were done within 5 minutes. I definitely recommend giving them a call to discuss your oral surgery needs.

This is the best oral surgeon in DFW. Dr. Stewart damn near saved my life. I'm a hypochondriac and…read morethey are all so nice and understanding with all my questions. I was in a very bad place and they took complete and total care of me. The prices are reasonable as well! I know I'll have more teethe issue in the future but I have peace of mind knowing they can handle it. The office was clean and quiet, the wait room was stocked with snacks and drinks. Also there pain management routine was perfect, I was in minimal pain from start to finish. If you love your mouth don't go anywhere else.

I have had two implants completed by Dr. Stewart in the past, and just had my third one performed…read more Dr. Stewart explains everything clearly and answers every question I have. His staff are pleasant and efficient, and the transition from your dentist to Oral Surgeon to Dentist is seamless.. I would highly recommend Texas Oral Surgery Group for any implant you may need, as well as any extraction.

I went back to Taiwan twice to finish my dental implant treatment using the Nobel Biocare system at…read morea much lower cost. I still get reminder calls and emails from this clinic for cleanings, which I truly appreciate. The doctor was very understanding and offered me a refund, which I accepted. Even though I completed my treatment abroad, this experience encouraged me to go back home for dental work, enjoy good food, and spend more time with my family. I'm updating my review from 1 star to 5 stars to reflect how everything was handled with professionalism and care.

I've never felt so inspired to floss. . …read more There are some people whose passion and joy in what they do is contagious, like the personal trainer whose conviction somehow gets you through those extra 5 sets of squats at the gym. Dr. Lo is one of those people. A natural educator in a dental scrubs, Dr. Lo took the time to explain common misconceptions about dental hygiene with kindness and zeal. Like I said, I've never felt more excited about flossing and brushing. I took advantage of a new patient promotion for the office and am so glad that I did. The staff are welcoming and take the time to answer questions. I was not upsold on any service. From what I could tell, this dental office is more interested in giving patients what they actually need and does not try to sell products or procedures that are not necessary. It sounds like they offer a membership for self-pay patients as well that would offest the cost for those who are underinsured as well. Happy with the discovery of this dentist. Well worth the drive from Denton.

I have been a patient of Dr Yeary's and team since 1997. He and his staff not only provide…read moreexceptional dental service but also provide exceptional personable care. Dr Yeary and team always keeps you informed of your dental status and options in easy to understand terms. As my family has grown they have also become patients of Dr Yeary's; in addition I make sure other family, friends, and coworkers looking for a top of the line dentist in the DFW area give Plano Smiles a visit.

When is the last you looked forward to going to the dentist? If you answered 'never' it could be…read morebecause you've neer been to Dr. Yeary. Dr. Yeary and his entire staff are amazing. Upon relocating to Dallas finding a new dentist was one of the many things I needed to do. And finding a great dentist was more challenging than I thought it would be. Thankfully I was able to go to my Yelp app and conduct my search. A BIG thank you to Nicole J. Upon coming across her initial review for Dr. Yeary I PM'ed her to gather more information. She promptly responded and the next thing I knew I was in the chair at Dr. Yeary's. Upon my first visit I knew I was in the correct place. Talk about rolling out the red carpet...the greeting I received upon arriving was both warm and professional. Instead of handing me some forms to complete, I was seated and asked a series of questions and the next thing I knew I was reviewing the 'new patient forms' and signing. I don't know about you but I am not a fan of completing those new patient forms. This approach made this part of the process so much more enjoyable. Next was the actually appointment in the dental chair. Dr. Yeary has state of the art equipment. As someone who enjoys technology I truly appreciate the setup here. From viewing X-rays on an overhead monitor to the cleaning tools, it all contributed to a great experience. Also, when the monitor is not in use for viewing X-rays, etc, the staff will gladly put it on a TV channel of choice. How cool is it to catch up on sports (ESPN) while having your teeth cleaned? And the comfortable dental chair made feel like I was at home in a recliner. Since my initial visit I've returned a couple of times and the level of warm professional service has been consistent. On one occasion I had a tooth fixed and the entire process was painless. And to top that off, later that evening I rececived a follow up call to see how I was doing. And guess who made the call? Dr. Yeary himself. I could not think of the last time I'd received a follow up call from my dentist (or doctor). Usually it's someone on staff who performs the follow up call. As we were heading into the weekend, Dr. Yeary made it clear that if I had any issues to call and he would get back to me immediately. When is the last time you had a dentist/doctor encouraging you to interrupt their weekend if required? I don't think I've had that occur. Lastly, I truly appreciate that Dr. Yeary looks to solve issues the most cost effective way. As we all know, dental work is expensive. It's good to work with a dentist who is looking to correct the problem the most cost effective way. And I appreciate that Dr. Yeary looks at a longer term fix, not just something to get through for a 12-18 months. I am very pleased that I found Dr. Yeary and his team. They are definitely a 5 star team.

My Husband and I been going to Dr Wineburg for years . Best…read moredentist in Plano ,highly recommended for any dental work. Dr Wineburg is wonderful so is his staff , very welcoming and professional.

I LOVE this dentist and dental office!!! He was so good at making me feel comfortable and was able…read moreto rule out cavities that another dentist wanted to do fillings on. They explained everything to me so I wasn't weirded out by any noises or procedures. I have never had an experience at the dentist that was this good! My teeth are sparkling white after my deep cleaning and I drink coffee every day. Dr. Wineburg and his staff are amazing and I'm glad I found them!

Dr. Pincus runs his practice with exceptional honesty and transparency. You are never told you have…read morecavities you don't have, nor are you pressured into treatments you're uncomfortable with. I've been a patient for many years, and his ethical approach truly sets him apart. It's no surprise his practice continues to grow. I've also noticed very low staff turnover over the years, which says a lot about how well he treats both patients and his team. By far one of the best dentists in Plano. Highly recommend.

My teeth are not perfect but also they are not that bad, I do try to take good care of them…read more Dentist guy tells me they look like I have been chewing on rocks and then made me feel like a deadbeat for not being able to afford several thousand in dental procedures. I just wanted my teeth cleaned.

Absolutely a top rated oral surgeon. If I could give more than 5 stars I would. To say this was a…read morepleasant experience would be an understatement. The staff took 100% great care of me and Dr.Robinson made sure I understood the process of removing my infected tooth. I was extremely nervous before the procedure and absolutely didn't want to have this done, but it was extremely necessary. The actual extraction procedure took only minutes and he made sure I was 100% numb before proceeding. I felt almost nothing during the actual extraction which was a total surprise! I would totally recommend this office and this surgeon to anyone needing any kind of oral surgery. They also got me in for this appointment quickly ensuring i didn't have a long wait in pain. They have several payment options available if you need that as well. Of course any kind of medical care can be pricey, but here at least you have options to pay for the service over time if needed. I hope I am never in need of his service again, but if I do, I feel confident that this office will get the job done with the least amount of pain as possible. And what else could you hope for!

Love these people. Evelyn is terrific and solved any problem. I scared Treze and they still were…read morekind to me. Doctor Robinson knows his science! Hooray!

I have been a long term patient at First in Smiles in Plano with Dr. Rick Barfield, DDS. He was…read morealways pleasant and did a fantastic job on the crowns that both my husband and I have had done there. Since my last cleaning he has retired and the new consortium that bought his business hired Dr. Lacey, DDS. To make a long story short, let's just say my first impression of her was not favorable. Remember, this is my first day to meet the "new dentist" and she flaunts into the room "with an attitude" and proceeds to try to explain to me why it's "required" for them to take x-rays which I was questioning. I'm almost 85 years old and have mostly crowns in my mouth, have no issues, no pain, and I don't understand why I am forced to have x-rays and can't just get a cleaning. So I said to her, "and who are you? " She did not even bother to introduce herself to me when she came in the room. I reminded her how nice and courteous it would have been if she had introduced herself. I would expect nothing less from a professional in the health industry. I have been to a lot of doctors and dentists in my life, and I actually never encountered anyone with such a bad bedside manner as this woman. Before she came in the room, the hygienist (who was very nice, by the way) had tried to take x-rays and since I have bone spurs behind my bottom teeth (Tori?) the x-ray experience was excruciating. They took some with difficulty and when I asked them not to take any more she came in the room and keep insisting it's required. So I'm asking her why do I not have a say on what or when somebody puts something in my mouth? She kept forcing the issue and got rather exercised over the subject, bringing up that my insurance won't pay for it which didn't make sense (I don't have insurance!), that she's only following the rules and if she doesn't follow the rules she loses her license to practice and just as much said "well, you can go to someone else if you don't like it here." At that point, I got out of the chair and said "I'm done here." I never heard her say one time that she was sorry about the incident. How rude. I definitely would not recommend this dentist. I would like, however, to give a special shoutout to Elizabeth in the front office who has always been so nice to me over the years. Dr. Lacey may be a good dentist (I'll never know) but just doesn't have the communication skills for her chosen career.

Dr Barfield and his staff are fantastic! They have always gone the extra mile regardless of our…read moreneed. I will always recommend him and his team! We have always been given multiple options for the care that we needed for a variety of dental issues. Thank you for such great service and professionalism.