I have been a frequent visitor to the UPS Evanston store on Sherman, bringing back Amazon returns,…read moreshipping items to loved ones, and sending out Priority Mail envelopes. Each time I have found the people behind the counter to be courteous and kind....despite the chaos of customers sometimes forming a conga line in the store. One of the gentlemen was very helpful when I discovered I had brought my husband's CPAP machine to the wrong delivery service for a return and assisted me in repacking it.

The people at this UPS location are incredibly helpful and very professional. I ship at least one…read morepackage a month from this store, and am always impressed with how quickly I'm in and out. They have also helped me track down lost receipts on multiple occasions. They're awesome!

I'm with M.E.S. here - Lisa Joy talks a good game but in the end, her "associate" left my apartment…read morea mess, failed to supervise packers, and cost me time and energy on arrival to my new location in another state. Not recommended.

I absolutely could not have moved my mom out of her home of 21+ years without the Joy of…read moreDownsizing! From the initial consultation to the day of my mom's move, Loree and Lisa Joy were organized, efficient and knowledgeable. Lisa Joy also helped me organize a LOT of various consignments, sales and donations. They made sure nothing was out of place when my mom moved to her new space and even followed up with me a few months later to see how the consignments went. Highly recommend working with this amazing team to help with any downsizing and moving needs!

Mark and his crew were heros yesterday!! Our originally scheduled movers didn't call or show up for…read moreour move. I called Mark and he was able to be at my apartment in 1.5 hours with his crew. My family has used Move Evanston for 2 previous apartment moves. They were kind, efficient, and gentle with all of our furniture. They turned our chaotic morning into a pleasant afternoon. I urge you to support Move Evanston over the big brand movers. You WON'T regret it!

A good person, a great businessman, on time and professional, e we everything was done in an hour,…read moreneat and perfect.

Steve was very helpful today. He showed me the lay of the land and was personable and welcoming…read more The property was clean and neat.

Whoa! Rent increased every 6 months. Paying 450$ now without insurance! Fiberglass insulation…read morecrumbling from ceiling all over my very expensive stuff. Ridiculous! Not worth it. Gonna wait till the snow ends and gonna find a better spot. Plenty in this area.

Horrible service Rude…read more Asked for help The man yelled at me from the other side of the counter More than once I would walk away but I need to complete work Very sad Will NOT come again

Bad. Came here to do some large format scanning. An employee led me to a machine that turned out to…read morebe broken. Stood in line for several minutes to ask another employee who ignored me and walked to another station to help some other customers who came in well after me, when I did finally speak to here she just shrugged, didn't care at all about helping me. It should have been an easy fix - a USB stick had just broken off into the machine, - but it was very clear that no one was going to deal with it anytime soon.

Enrique and his crew were fantastic. They were very efficient and took great care of our furniture…read moreand other items

Did $6,000 worth of damage - broke a cloud couch and 2 TVs. Also charged $3,000 for packing paper…read more Avoid these people.

They are magicians! I'm very pregnant and overwhelmed by clutter and they made such a difference in…read moresuch a fast amount of time. It gave me so much peace and relief.

Our kitchen and bathrooms were touched by angels…read more We just moved into our new condo and let's just say we had more than we thought the space could handle. There was no way we could have unpacked and organized our kitchen and bathrooms over the next few weeks, which is what their team excelled to do in less than a day. Mackenzie was very responsive starting from original quote to appointment day. Because of this they came fully prepared and we feel every minute they used here was optimized to the fullest. It's our first time using this kind of service and Mackenzie, Chloe, Brittany, Mary and Melanie have officially spoiled us for all moves to come. Our home brings us so much joy now.

Booking: I didn't…read morestart searching for movers until a week prior to my moving date (yes, I'm a natural-born procrastinator). I had a few quotes from several companies and ACM Movers gave me the best deal so I decided to book with them. They give you a window of time in which your movers will arrive. Mine was between 2-3 PM. They take a $50 deposit at time of booking (you pay the rest after the move is finished). They took my card over the phone for the deposit. Moving Day: On the day of my move, I received a call from them around 12:50 PM explaining their movers will be arriving late between 4-4:30 PM because of some issues with their moving truck. My window of arrival was between 2-3 PM, so although I was a bit disappointed since it was not a short delay, I do understand that sometimes things happen out of our own control. I am not an unreasonable person. I do appreciate that they let me know ahead of time instead of during my window of arrival. Communication is key for all relations and businesses. Arrival: They arrived at 4:15 PM. They wasted absolutely no time when they arrived. I was asked what they should and shouldn't be moving. While Daniil went over my moving information/details and pricing for me to sign, Vlad was already loading up my things to the truck. By the time I finished with the documents, half my things were already loaded. Daniil quickly joined Vlad thereafter. The Move: The move was swift and rapid, but with care. They finished loading up my things within half an hour of arriving. I was impressed! It has got to be the fastest move I've ever experienced and I've moved quite a bit in my lifetime. I am literally a nomad. When we got to my destination, it took them roughly 40 minutes to complete the move. I had a small storage space and I honestly didn't think all my belongings could fit but they magically made it happen and I was very happy because I really did not want to rent another space or go through the hassle of changing my storage unit. From time of arrival to time finished, it took them about 2 hours with some minutes to spare. My quote was for 2 hours and it was spot on with the information I had given them. Payment/Quote/Completion: $129/hour x 2 hours $129 for distance/mileage Total $387 If you go over your time slot then an increase in price will obviously take place. But, with how fast these guys work I don't think you'll see any surprise additional costs, so just make sure everything is in order on your end with scheduling elevator reservation at your designated properties to avoid any unforeseen circumstances. This is just Moving 101. You can pay with cash, Zelle, or Venmo. I'm not sure if they take cards, but I paid through Venmo with my remaining balance. I would inquire about acceptable payments if you don't have any of the options mentioned above. Overall Experience: Although there were some mishaps with the arrival time, these guys were diligent and professional with their work and made up for it with their brisk and smooth move. My things are still intact and not damaged, which is most important to me. All other miscellaneous issues I can overlook. But, that's just me. These guys take their work seriously and you can just tell. I am planning to use them again for my next move and hopefully I can request for the same guys (Vlad and Daniil), but I'm sure everyone in their company is just as good. Thanks again, ACM Movers, for the sophisticated move!

DO NOT USE ACM MOVERS. I had a horrible experience with this company and would not recommend them…read moreto anyone. We chose them because they quoted us a lower price than others, but when the crew arrived on moving day, they claimed we had more belongings than estimated and doubled our price after loading, from $3,000 to $6,000. At delivery, the driver stayed in his truck and slept while a single mover was left to unload everything alone, and our items were carelessly thrown into our storage unit with no real care. Worse, our dresser was destroyed and our vacuum was dented during the move. The dresser alone cost over $1,000, yet when we filed a claim, their claims department offered us $50 in compensation. They claimed I opted for a lower coverage, but at pickup, after our belongings were already loaded onto the truck, we were told the only coverage option available was $0.60 per pound, presented to us after the point where we had any real ability to shop around or say no, and we were told we had to sign it with no explanation of better options. Between the dishonest quote, the damaged items, the lazy unload, this felt like a company focused more on locking in customers rather than actually move their belongings safely. Look elsewhere.