North View Dry Cleaners

(16 reviews)

I bought and new, expensive black shirt and 2 black pants, for work, worth $750. I brought them…read morethere and asked them to clean and be sure not to let the colors fade. After one dry cleaning all 3 were faded and unusable. I spoke to 3 different people there, the owner, his wife, and one assistant, on 3 separate occasions, in order to solve the situation. They took no responsibility, shrugged it off, and acted as if it was my problem. I've decided to go elsewhere.

I hate leaving bad reviews, but this was my second chance for them. My first experience wasn't…read moregreat because they didn't get my jacket ready by the time the said the would, so I had to make a second trip. No attempt to compensate for my inconvenience, just a half hearted apology. I just thought, "It's probably just a fluke, right? The place is filled with clothes." Wrong. I had them sew two patches on my vest, and asked for an estimate. The gentleman there said, "I don't know how much yet." -that should have been a red flag When I returned to pick it up, he charged me $25 for a job that should have been half that. I asked him why it was so much, and he tried to explain that it was a very complicated job. It wasn't. I explained that this was my second chance with them and reminded him of my previous experience, and he just shrugged it off. -Overpriced -Terrible customer service

Oak Cleaners

(28 reviews)

Such a great cleaners! The staff is so nice and the service is great. I've taken all sorts of…read moreclothing items here and they've turned out great. Plus if you pay with cash it's cheaper! My favorite cleaners in downtown Evanston by far.

Happy to see Oak Cleaners is open regularly again. I have been going to Oak Cleaners for a few…read moreyears - the service is quick, reasonable, and items well cleaned. A few months ago, I asked if a handmade, fragile item could be repaired. After investigating, Dan provided me several options and explained the outcome/risks with each option so that I could make an informed decision. I so appreciated the advice and time since the item has great sentimental value to me.

Greenview Smart Cleaners

3.4

(14 reviews)

Been coming here for over a year now and service is always good…read moreI get shirts laundered and jackets and pants dry cleaned Have had some basic alterations and repairs done too Really good work and good service all around

The couple who run this dry cleaning business are so friendly. When my husband walks in, they…read moregreet him with "Hello, friend!" Their prices are reasonable and the turn-around time is pretty good. I have not gotten anything altered there because I really don't like the curtain enclosure in the corner that they use as the changing room. I prefer a private room for that. But, we take all of our dry cleaning here on a regular basis.

Davis Cleaners

(16 reviews)

Best Care Cleaners and Alterations

3.9

(51 reviews)

I had grease spots on my jacket that were removed by this service. I recommend them to others.read more

High quality alterations, plus their prices are lower and their turnaround time quicker than other…read moreplaces in Evanston and Skokie!

Lakeshore Cleaners & Laundry

(24 reviews)

I bought a few things in to be mended. Not only did they do a great job, they are so reasonably…read morepriced. I love this place and I am so happy to have found it.

I like this place but you guys need to stop stapling tags into the garments. It's so frustrating to…read moreget them off and it's ruining the tags.

Swan Lake Cleaners

3.2

(18 reviews)

I echo the other low ratings. Alteration pricing and services are not good and the prices are not…read moretypical so you better ask. And you pay upfront.

This local place is a gem! They're timely, and always deliver quality service. I have had several…read morechallenging alterations done and they have been both innovative and reliable.

Isel's Cleaners

4.4

(33 reviews)

I wanted to love Isel's Cleaners, I really did. Maybe the employee here is right; maybe I'm just…read moreunlucky. According to her, I am the only one with these issues. If it were a one-off, I would be more understanding, but it seems as though more times than not when I'm here, something goes wrong. Also, as an aside, perhaps it's not the best idea to tell a customer who is upset that things are constantly going wrong that he's unlucky. Let me give you a core example of what I mean. In summertime, I brought in a down jacket to be cleaned and repaired after I fell off an e-scooter. Oops. The quoted time for the jacket to be cleaned and repaired was a week. I gave them two, and the jacket wasn't done. Once again, I was quoted a time of a week. I came back in two, and the jacket still wasn't done. The response given was that, and I quote, "You don't need it." Well, you know something? Maybe I don't, but you don't know that for a fact. Maybe I'm going to Greenland or something. Don't promise something if you can't deliver it, and especially don't do so twice. There was another incident where I was almost given a shirt that wasn't mine. Thankfully, I am the kind of weirdo who more or less knows the labels on the insides of his shirts. I recognized it wasn't mine. This did recur a couple months later when the shirt I was given was definitely not mine - I could tell by its pattern and design, which again surprised her. Yes, mistakes happen, but it's weird that this happened twice. I can only imagine if I had taken someone else's shirt home by mistake, and then that person would have come back saying, "Where the heck is my shirt? Why did you give it to somebody else?" There was also an incident involving another item I gave them to be cleaned, where the company to which they outsource out did a poor job, and there was still a stain. So, the item was sent back. When I arrived, I found the shirt wasn't done, and I wasn't notified beforehand. Okay, fine. So, I came back later at the agreed-upon time, and the shirt still wasn't ready because the company to which they outsource their cleaning still hadn't done a good job. I received no notification of any kind. At this point, I said, "Enough is enough." I took my items back, I took my money back, and I took my items somewhere else. Let me close on saying this: The employee here is very kind and very sweet, and the prices here are almost unbeatable. I urge you to give them a chance assuming: 1. You are in no hurry. 2. You carefully check to make sure that the clothes you get are your own. 3. Don't give them any expensive or valuable items in case they're accidentally given to someone else.

Elva did the best altering job for me! She is an excellent seamstress! I recommend her very…read morehighly!'

Soapie's Cleaners & Tailoring

3.9

(101 reviews)

•$$$

Great service. They did tailoring on a dress. It was perfectly done. The price was very…read morereasonable. It took two weeks, so be sure to plan ahead if you need alterations.

I should have listened to the previous reviews. Soapie's ruined a nice dress of mine. Originally…read morethey said they would repair it but then a day later they called and said it was my fault the dress was ruined. If you have quality garments, please take your dry cleaning elsewhere!

Trim N Tidy Cleaners

3.2

(31 reviews)