This place is luxurious. Treats you like luxury…read more Judy is a gem! I have horrible ingrown toenails and Judy took care of my toes! She triple checks to make sure I am not hurting. She takes her time with my toes. It's my second time coming back here and I will forever come here just for Judy! Thank you Judy! You are an angel!

On my first visit, I was impressed with the ambiance and decor! Upon check-in, my daughter and I…read morewere seen right away. I chose any tech to do my nails because I didn't know anyone or their work. My daughter booked Jessica for both her mani/pedi and she was very happy! We were both satisfied with our service. Although, I did notice that all of customers were provided water, but I wasn't (no big deal). I just thought it was odd that I wasn't offered. On the second visit, my daughter was booked with Jessica, but she was wrapping up a pedi. A lady sat her down and went to another tech and told her to provide service to my daughter. About 5m into her mani, Jessica became available but didn't do my daughter's nails. Not sure if Jessica was told, but my daughter didn't to be rude and offend Anna. My daughter had asked for "square-round" but she got square instead. I had Yen (again). She isn't the nicest or possess good customer service for a prime establishment like Dep. She grinded my nail so thin that I felt the warmth and slight pain during the efile removal of the builder gel. She also slighlty nicked my cuticle, but luckily it didn't bleed. Although the salon was busy on our second visit, the crowd quickly disappeared, no water was offered, and the customer service was ok. I still tipped 20% but felt like I should have tipped less for the service. I felt stressed during my session because I was afraid I was going to get hurt in some way, and my daughter didn't get the shape she had requested. It wasn't relaxing at all for either of us. We opted not to get a design because we were already stressing out and unsure of their skills. That being said, I still give them 4 stars because I really want to highlight the esthetics of the salon, the awesome service my daughter received from Jessica, the service I received from Karen (first visit) who was nice and understood what I wanted. We will go back. I feel that we may have found our "go-to" spot for nails. I just wished their service was consistent with each visit.

I have been here twice so far and had good service both times. Sam did my gel manicure both times…read moreand I like that she takes her time and is very focused on making sure everything looks perfect. Thank you, Sam!

I got dip power done for the first time here. Sam was phenomenon, good customer seevice and pay…read moreattention to detail. The price is very good as well. Thanks Sam for doing a great job. I will definitely come back when I need a refill.

Was given a bday gift card for a pedi here. Before going I had mixed feelings due to some reviews…read moreleft here. My experience was actually amazing!! The lady took her time to make my toes pretty again :) would def come back again!!

I had my eyebrows laminated and my lashes lifted here for my wedding weekend, and unfortunately it…read morewas a very disappointing experience. Before the appointment even started, I made it very clear that I did not want my eyebrows reshaped. I specifically asked for them to only be cleaned up, and the technician assured me she would only touch the bottom of my brows. Despite that conversation, she significantly changed the shape by removing hair from the front of my brows and shortening the tails. My brows looked noticeably thinner and shorter than I requested, and there was no way to fix them before my wedding. On top of that, the brow tint was so light that you could barely tell they had been laminated. My lash lift also wasn't cleaned up properly--I left with adhesive or product still stuck to my lashes. I was hesitant to call and complain, but given that this was for my wedding weekend, I felt I had no choice. Unfortunately, the customer service was just as disappointing. The staff was rude on the phone, and although I was told I would receive a refund, it never happened. I rarely leave negative reviews, but I hope sharing my experience helps others make an informed decision, especially if they're booking services for an important event.

WOW. It's been a long time since I've written a review! But this place has brought me back lol…read more I have always wanted to get my nails done, but honestly a little nervous - spoiler alert, I am a man. Or at least I try to be Anyway, my plan was to go here to get something subtle, but it was actually recommend to me to just get a cut, clean up the cuticles, and I guess "buff" the nails? (Not sure of the terminology) The nail techs are super nice and the work is amazing but I mostly love the vibe. The place is gorgeous and the owner is super nice So I guess I'm back on yelp - every time I try to get out, they puuull me back in hahaha In short, this place is awesome, the techs are super good and the owner is super sweet. Thank you Meew!

If I could give negative stars to rate this nail salon quality and management, I would!…read more The first thing that happened after I had been going to Meew for about a year was, I went to checkout after my service one day and noticed that my total was $55 less that day. I asked the receptionist why and she looked at my service history and saw that I had been being over charged for a different service that whole time. When I reached out to the owner Anna to have her review my past services and issue me a credit towards future appointments she kept pushing me off, saying "I will look tomorrow" . As this went on for weeks. I came into the salon and saw her decorating the front door and asked if we could get this sorted and she told me she was busy decorating and would get back to me, continuing to put me off. I ended up taking matters into my own hands and requesting my history from the receptionist and added up the total and told them how much of a credit I have and had to keep a log myself until I was made whole in that situation. I had been going to this very expensive nail salon for almost 2 years. Before I took a nail break due to a fingernail infection that I suspect was caused by this salon. I had several issues with my gel polish peeling off of my nails over the last few months I was going there. Twice I had the gel polish peeling off same day/next day before even taking a shower and when I contacted the salon they were telling me that it had to be something I was doing. I had to go in twice within 72 hours to get my nails fixed. My guess is that the products they are using are no good and not sticking to the nail bed and I have several friends that experience the same thing. (My girlfriend got her nails done before heading to a wedding in Europe and had to attend with no polish on one nail because the whole thing peeled off in one piece. ) I reached out to an old nail tech I previously saw and she recommended which base and top coat to use. I then purchased those products and brought them with me the last time I was in and my polish lasted 2 weeks+ (that was the fix). But after that my nail became infected. I was diagnosed by my primary physician and was prescribed antibiotics to take for a week as well as an antibiotic ointment to use. Not using my best judgement, now that my finger is healed and I have an event coming up I tried to schedule an appointment and planned to bring my own products when I realized that I was blocked from booking. I reached out to the salon and this is what the owner responded to me. Telling me that I'm the blame, saying that I expect my nails to last a month, when my complaint was about my nails not lasting even 24 hours. She is now refusing me as a client and acting as if I have gotten aggressive with her and is threatening legal action. I have also had a friend tell me she had the same experience, they told her they would refund her. Never did, and my friend had to call her bank to get her money back. Over $200 for a manicure that did not last 48 hours. Unacceptable. I will attach screenshots of my conversation with the owner. Also, not registered with BBB.

If you're in the Bay Area and looking for someone who truly elevates your nail game, I highly…read morerecommend Bach She's incredibly detail-oriented, listens to exactly what you want, and delivers flawless, elegant results every time. My nails last weeks without lifting, and the quality is consistently top-tier. You can tell she genuinely cares about her work--and it shows. Once you go to Bach, you won't want to go anywhere else

I searched far and wide on yelp for a nail salon known for its pedicures, and that's how I found…read moreCharisma! It was much easier to relax at this place because it doesn't have that bustling feeling I'd experience at other salons. Not overly packed and a calmness from staff. I had very dry feet with some heavy calluses so I opted for their best pedicure, the deluxe vip one. It definitely felt worth it. Tony did my pedicure and he was very warm and kind. I pointed out the calluses and he took extra care addressing them until smooth. My only complaint was he ended up cutting/filing one of my big toes too much that it looked close to bleeding (it did break so it was short), and too many coats of the nail polish made it thick. Still an amazing experience and still worth the price. I booked pretty last minute so I didn't get to book some of the staff I see recommended on here. I definitely want to return. P.S. the massage chair here is the best one I've experienced in any salon, AND the salon is right by menlo park's farmers market so it makes for a great little self-care day

I've been coming to this salon for nearly 20 years, and it truly feels like a second home to me. I…read morefirst started going because it was conveniently located around the corner from where I worked, but over time it became so much more than just a place to get my nails done. La Jolie has become like family. My daughter has been coming here since she was just five years old, and now at 20, it's still one of the first places she wants to visit whenever she's home from college. That alone says so much about the consistency, warmth, and care this team provides. Alicia, Pink, her husband, and the entire staff are absolutely amazing. They are not only incredibly talented and detail-oriented, but they also create such a welcoming and friendly atmosphere. They remember their clients, take their time, and genuinely care about the experience they provide. Over the years, I've always been impressed by their professionalism, cleanliness, and dedication to quality service. Whether it's a quick visit or a longer, more relaxing appointment, I always leave feeling happy and well taken care of.

DO NOT GO TO JULIE (nail tech)!!!! Please read!…read more I have been getting my nails done since I was a teenager, and I can honestly say this was one of the worst nail salon experiences I've ever had. I came into this salon for the first time with long, healthy natural nails that had gel builder on them. I left with my nails completely ruined. Julie aggressively cut my nails down extremely short without listening to what I wanted. She cut them so short that my skin was exposed, and several of my fingers actually started bleeding. I was shocked. In all my years of getting my nails done, I have never had a nail technician cut my nails to the point of making me bleed. What made the situation even worse was that after my fingers were already bleeding, Julie continued to file my nails. She then proceeded to put acetone on all of my fingers, including the areas where my skin had been cut open. The burning and pain were unbearable. Instead of stopping the service, checking on me, or asking if I was okay, she kept going as if nothing had happened. To make matters worse, she then attempted to put some type of glue or ointment directly onto my bleeding finger without explaining what it was or asking for my consent first. I had to stop her myself. I was honestly in disbelief that this was happening. My fingertips are now extremely sensitive to touch, throbbing, and painful. Simple things like washing my hands, typing, buttoning my clothes, or accidentally bumping my fingers hurt. I walked in with beautiful, long, healthy natural nails that I had spent a long time growing out, and I walked out with bloody, uneven, painful nails that look nothing like what I came in with. I brought my concerns to the manager, Alicia, hoping she would take the situation seriously and offer a meaningful resolution. Unfortunately, she wasn't very helpful. I left feeling dismissed rather than cared for. There was very little empathy or accountability for the fact that a customer left injured after what should have been a routine nail appointment. I will be attaching before-and-after photos so others can judge for themselves. The pictures clearly show the healthy nails I came in with compared to the damaged nails I left with. I would absolutely not recommend this salon based on my experience. No customer should leave a nail appointment bleeding, in pain, and regretting their decision to come here. If this is the level of care being provided, other clients deserve to be warned before trusting this salon with their natural nails. I genuinely believe Julie needs additional training and closer supervision before working on clients independently again. A basic nail service should never result in exposed skin, bleeding fingers, acetone being applied to open wounds, and a technician attempting to place an unknown product on an actively bleeding finger without first obtaining the client's permission. What happened was not just disappointing--it was unacceptable. Save yourself the pain, frustration, and heartbreak of having your natural nails ruined. I wish I had never stepped foot into this salon.

I texted Thuy for an appointment and she had availability when I needed it. She was so sweet, quick…read moreto respond, and nice to converse with during my appointment. I got hard gel & she did a wonderful job. I will definitely be back for a mani again soon!

Had the day off so decided to treat myself to a manicure and I'm so glad I did…read more I was really lucky that someone had happened to late cancel so I was able to snag an appointment with Thuy the day of. Thuy is located in the back right of hair international and is such a lovely person. Great conversationalist and makes the time fly by as you watch her work her magic on your nails. I got a powder dip and I appreciated that she really took her time to do my nails when I feel like a lot of people rush these days. I don't get my nails done extremely often but I'd make the trip out to Palo Alto just to come back to Thuy. Thanks for my beautiful nails!