A couple months back I got my car serviced for a tire change, when I picked up the car the rear end…read morewas crashed and the employee driving it said he didnt know what had happened. When we checked the footage the employee was the one who crashed. I took it back home and the tire they had changed was completly flat. After that They sent me to someone they knew from a body shop (route 19 body shop in elgin) to get the rear end fixed and they had my car for over 2 months and wouldn't update me or answer my calls, I went to go check up on it and found my car unlocked, with keys inside and alcoholic beverages so I took it home and was never contacted after that. There is gaps in the panels in the rear of the car and the panels that were "fixed & painted" are now chipping and peeling. Worst experience ever!

Took me right in. I explained what happened and they tool it from there. Fixed it promptly and at a…read morevery reasonable price. Thank you . You go there for service and you get service.

Ruben and Victor were both extremely helpful. I had a cut in my old tire and while they didn't have…read morethe replacement I needed, they put on my spare for nothing! amazing guys.

I'm a disabled veteran who purchased a full set of 20-inch rims and tires from Chihuahua Tire &…read moreRims - Elgin, and within just two months, the rims are already dented and damaged. I take pride in my vehicle and don't drive recklessly, so there is no excuse for this kind of wear and tear in such a short time. These rims are clearly cheap and poorly made. As a customer -- and more importantly, as someone who served this country -- I expected honesty and quality from a local business. Instead, I feel taken advantage of. I trusted this shop with my hard-earned money, and what I got in return was overpriced, low-quality products that didn't even last 60 days. I strongly urge others to think twice before spending their money here. If this is how they treat veterans, I can only imagine how they treat the average customer. I won't be coming back.

Great service, good prices and very accommodating. They offer free tire rotations if you buy your…read moretires from them, and no hassle when you schedule these appointments. Glen is so nice and helpful.

They told me I needed rear wheel bearings for $900. I took…read morethe car to my mechanic. He said the bearings are fine. No new ones needed. BEWARE at this location.

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!

Found this service center because of a direct mailing. The price was great, I needed an oil change…read moreso the timing was perfect. They got me an appointment quickly, service was fast, efficient and friendly. They also looked over my car and determined no other services were needed at that time. What place has ever said that!? I will definitely go back!

Pete & Sons Tire Service is amazing! They have extremely fast service call time and are extremely…read morefriendly and great at what they do. Their prices are very reasonable and they are able to get the job done right the first time and they great at taking the time to explain if any other issues were found. We bought new tires for our tow truck and realized our tire machine couldn't change them and they came out immediately to assist. They do tire repair and patching also and it lasts! They have great prices on new tires too and will come to you to change them so you can relax while they change your tires at your location. Great to have someone that will come to you if you ever get a flat or nail in your tire. They will come save you! Make Pete & Sons for forever tire experts, you will not be disappointed.

The quality and service of this location is exemplary. I was welcomed and kept informed every step…read moreof the way. I have already recommended this Pep Boys location to family and friends. Thank You for your excellence! Absolutely a five star experience

I cannot say enough about this establishment and the manager Tony!!…read moreMy daughter's car literally had a broken ball joint and was halted in a parking lot in Elgin. Our insurance company suggested the car be towed to Pep Boys in Elgin and I was SO skeptical, but also it was a Saturday night at 10pm and I saw Pep Boys were open on Sunday with a 9am open appointment (which we took) These mechanics were amazing!! Two new tires, ball joints, sway bars, suspension, and alignment DONE in 5 hours on a SUNDAY for $890!! The price was fair, the service was awesome and Tony literally called 6 times in 5 hours to check in and make sure everything was approved and took the time to explain in laymen's terms what was happening!

Had heard their pharmacy has good pricing for canine medication's. Brought a vets script in and…read morethey were extremely helpful and took the extra time to make sure everything was taken care of. They filled it within 10 minutes and I was on my way! The pharmacist and the assistant were courteous. Definitely going back.

never answer phonees...ridiculous customer service, They have become to big for even themselves....read more

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Adrian runs a great shop! You will not be disappointed. He delivers on every point of service and…read morehe is a great communicator.