I initially suspected a sewage leak near my basement sump pump and thought a smoke test would be…read moreneeded. After calling many plumbers, Water Shield Leak Detection was the only company that offered it. Steve responded quickly and scheduled Amin right away. When Amin arrived, he assessed the situation and determined it wasn't a sewage pipe issue, so the smoke test wasn't necessary. Instead, he and Steve carefully inspected everything and found the real problem - a leak from a kitchen water pipe that went all the way underground near the foundation. Rather than recommending a costly excavation, they suggested a smart, less invasive solution by rerouting the pipe around the house directly to the sewer cleanout. Steve provided a detailed and reasonable estimate the same day, and Amin returned promptly to complete the work efficiently. Amin was knowledgeable, meticulous, and professional. He tested everything before, during, and after the repair to ensure the issue was correctly identified and fully resolved. He also took the time to answer all my questions and cleaned up everything afterward. Overall, I had an excellent experience with Water Shield Leak Detection and will definitely use them again for any future plumbing needs.

They send invoice to your email. Call them if you need extra help with your project. They will…read moreprovide a video of the leak to you if you ask. Cost is $399 per call to find the leak. They will find the leak if there is one and share info with you, They will provide service in a very timely manner.

I recently wrote a very harsh review of this company but subsequently have resolved all the issues…read moreI had. I did not understand a number of things which got cleared up when we spoke on the phone after my complaints were registered. They were able to explain everything and were excellent at resolving the issues I had with them in a timely and satisfying manner. Ultimately, I recommend them.

I had a pool leak and sent out Yelp request. Alex was the first to respond on a weekend no less and…read morehad a technician at my door on the same day. The technician detected the leak, and marked the approximate area of the leak. Since this was my first time encountering this issue, I didn't know better, but the pool repair person wanted to know the precise location (which involves acoustic testing, pressure testing etc) and he wanted to do his own testing which would have doubled my price. I reached out to Alex and he was extremely professional about it and refunded my payment, since it didn't solve my actual issue. I highly recommend him for plumbing leak detection. I will hire him again if needed.

The two technicians arrived at the appointment time promptly and were friendly and professional…read more They worked well as a team - one stationed at the meter while the other checked our water systems to find which one was the culprit. Within ten minutes of their arrival, the leak was found. Their quick investigation as to the source was impressive! Thank you!! :)

Extremely unhappy with the work and interaction with USA Leak Detectors. They came to my house and…read moredid find a leak under the house. They wrote up a report saying "Active leak was identified within the interior pressurized supply line serving the kitchen. Leak location has been identified and marked for corrective repair." The image attached is what they included which is inside the house. Since this company doesn't do repairs, I had Jazz Plumbing come in. Their technician said the report was insufficient and they'd have to do their own inspection since a piece of tape on the kitchen doesn't help them. "Prior to my arrival, the customer had received an inspection from another company; however, the information provided was not sufficient for diagnostic purposes. A full independent evaluation of the crawl space was therefore conducted." I called USA Leak Detectors to say I shouldn't have to pay them since their work was deemed insufficient. They said they'd call me back. They continued sending me invoice reminders, so I called them back, they said they'd have their manager call me, but nothing. Today I got a call from debt collectors threatening legal action against me. USA Leak Detectors said they called, left messages, and emailed me multiple times to try to work it out, but I have zero messages or emails from them. It's very possible they left emails and messages to someone, but it wasn't to me (and apparently they have the right contact information when it comes to debt collection). I was also told it's not their fault if the other company (Jazz Plumbing) wasn't capable of understanding the report. Yes they found the leak, but it's not worth the risk of getting an insufficient report, sloppy communication, and threatened with legal action.

We would like to thank Carlos and his team for responding so quickly to our urgent swimming pool…read morecleaning request. Carlos was transparent, honest, and professional, going above and beyond to ensure everything was taken care of properly. As a first-time pool owner, I appreciated that Carlos took the time to educate me on proper pool maintenance, explaining what to watch for and how to keep the pool in good condition. Carlos and his team are trustworthy, reliable, and truly committed to providing excellent service. We highly recommend High Tech Plumbing and will definitely be using them again for our future plumbing needs.

We decided to contact this company because of all the great reviews, so we were expecting a…read moreprofessional and reliable experience. Unfortunately, our experience was the complete opposite. Scheduling the appointment was easy, and they responded promptly. Carlos came out, inspected our pool, identified the issue, and told us he would send us a quote. After that, we never heard from him again. We followed up several times and patiently waited for a response, but our messages went unanswered. What was most disappointing wasn't that they chose not to take the job--it's that they never communicated that decision. A simple message letting us know they weren't interested or couldn't take us on as clients would have been appreciated. Instead, we were completely ghosted after the initial visit, which reflects a lack of professionalism and courtesy.

We had an amazing experience with this company! Everyone i dealt with was amazing and they fixed…read morethe leak in our pool we have had no issues at all since the work was done. The waterline has not moved at all! Would highly recommend!

I had Aquatic Leak Detection come out to look for a leak in my spa on 3/21/22. They were very nice…read moreand respectful at there job. They thought that they had found the leak and told me what it was and it was fixed. Paid them and they left. A few days later I went to get into the Spa and noticed that I still had a leak. I have called them many times, no one answers, and left them messages to please call me, but no one has! I DEFINITELY WOULD NOT RECOMMEND THIS BUSINESS! My next step is to call the BETTER BUSINESS BUREAU !!

I was recommended Smart Plumbing from my condominium complex. This review is for Mar Labonete. He's…read morebeen very friendly and responsive to my most recent issue. Completely transparent with pricing, and very diligent in checking his fix worked properly.

Sergey was on time, explained what needed to be done, provided the information that I requested…read more When the terms were agreed upon he did a professional job to solve my problem. The area was left clean and tested before he left. I was satisfied with all aspects of the experience

We needed a drainage solution for around our backyard sport court, and were so happy to have found…read moreBay Drainage! The job required French drains and a surface collection system, as well as a very large sump pit with collection tank. Because of the nature of our property, it all had to be dug by hand. This was no problem for the team, and they removed all the soil by wheelbarrow and then trucked it away. They were very meticulous about their work, and left the area spotless at the end of each day. We also needed pavers and a retaining wall to complete our backyard area, and were very pleased to learn that they did this work as well. Their bid on that was competitive and the end result of the project was fantastic! The landscaping looks great, and the drains are all working as they were designed. The best part of working with Bay Drainage is the people. We met Daniel first, who did the estimating and bids. He was very straightforward and answered our questions without judgement. Dave, the owner, is extremely responsive and listens and communicates well. He was here every day checking in on the progress and making sure all of our needs were met. The two foremen, Isaías and César, are excellent to work with and take great pride in their work. All the workers have a great attitude and work ethic. I have already recommended Bay Drainage to friends and enthusiastically give them 5 stars!

Everything promised was delivered, and a few extras with no change-order! Would use these guys…read moreagain!

I'd like to give a huge shout out to @dynamicplumbinganddrain. Thank you for helping me out of my…read moreDIY home project that became bigger than I expected. Nathan you definitely got me out of a jam that I got myself in. My newly installed bathroom faucet got me so excited to start some more guest bathroom upgrades. Nathan was very helpful, pleasant and professional. I would absolutely use and recommend your services again.

Carlos and Nate are the kind of professionals you want handling your plumbing needs. They genuinely…read morecare about their customers and always strive to do the job right. They're knowledgeable, easy to work with, and take the time to explain the issue so you actually understand what's going on--not just get a bill. Reliable, fair, and trustworthy--highly recommend!