I recently wrote a very harsh review of this company but subsequently have resolved all the issues…read moreI had. I did not understand a number of things which got cleared up when we spoke on the phone after my complaints were registered. They were able to explain everything and were excellent at resolving the issues I had with them in a timely and satisfying manner. Ultimately, I recommend them.

Had a great experience with Bay Area Leak Detectors. They were very responsive, reasonable, and…read moreflexible. They offered a few solutions for my whole home leak detection which we needed for our home insurance. Ultimately Farmers Insurance decided not to insure our home regardless. We went AAA for insurance and didn't end up needing the plumbing work to be done. But if we need something in the future, we'll call Bay Area Leak Detectors!

The two technicians arrived at the appointment time promptly and were friendly and professional…read more They worked well as a team - one stationed at the meter while the other checked our water systems to find which one was the culprit. Within ten minutes of their arrival, the leak was found. Their quick investigation as to the source was impressive! Thank you!! :)

Had a gas line leak. They came out right away. Found the leak quickly and sent a tech out the same…read moreday to fix the problem. They were fast and efficient. Highly recommend.

My husband and I were really impressed by Pacific Plumbing System and highly recommend them! The…read moregreat service started with Lisa in the office, who was friendly and professional, and set up our appointment for the next day. Todd, the service technician, was punctual and set a knowledgeable and capable tone from the start. He effectively diagnosed the problem and executed the recommended repairs perfectly. We are very satisfied with the result!

I called Pacific Plumbing Systems to inquire about having 2 outdoor faucets replaced and have my…read morewater heater checked out for a safety issue. They sent a Service Technician, Todd, out the next day to evaluate what needed to be done. Todd was very knowledgeable, explained what needed to be done in detail, and scheduled an appointment to come back and do the work 2 days later. All the material needed for the job was on his truck, he completed the work in a timely manner and thoroughly cleaned up when done. Todd even pointed out that I didn't have an earthquake shut-off valve on my gas line and installed that as well. I would recommend Pacific Plumbing, and Todd, to anyone who is looking for good quality workmanship. They gave me a senior discount as well.

These guys may be competent plumbers - I'll never find out - but they are awful communicators…read more I reached out via Yelp for a leaky bathroom faucet. The guy I spoke to quoted me a reasonable-sounding price for a faucet replacement, so I went ahead and booked for the next day. I told him that I'd ordered a faucet from Amazon to be delivered by 8 AM, so they should maybe come in the afternoon. He said "No problem, we won't get there until 9 or 9:30 AM anyway." Next day, 9:30 AM, I message asking for an ETA. The response is "oh, we were waiting for confirmation that the faucet was delivered." That's interesting, because they never said they needed confirmation, but fine - I'll give it to you now. At 11:30 AM, I get a text saying "I should be there within the hour." At 12:55, I respond asking for an ETA, and get told that they were waiting for confirmation AGAIN, and that because they didn't get it they cannot schedule me for today, with a long message about "driving all the way to the city." I understand wanting confirmation - it would be pretty annoying to travel for a job, only to be sent back because the customer isn't available. But I wasn't asked for confirmation once by either employee who spoke to me, and every other plumber I've ever hired has not required confirmation, either. More importantly, I don't appreciate being spoken to as if it's my fault that I didn't magically understand that they needed something that was never once requested. (And don't get me started about "all the way to the city" - if jobs in a given location are too inconvenient, don't bid for them.) A few minutes ago, I booked with a competitor who offers same-day service, confirmed my availability while I was on the phone with them, and said THEY will send ME a confirmation when they're en route. What a breath of fresh air!

Mark went above and beyond!!! He met me on a federal holiday to help my loft water damage. After…read morethis, he instructed me on remediation & repair. I truly found someone credible & am very satisfied with his work. Thank you, yay!!!

Excellent work and great communication. Replaced my aging…read moreGas Water heater and the water heater boys gave me the most transparent and detailed explanation in the quoting process. Called monday, scheduled for Thursday, Raul cane on time and did a masterclass work to ensure everything was done to code and took the time to clean and walk me through everything. SJ inspector came the next day and said " Beautiful!" I went with a replacement gas Bradford and White unit. Should be good for the next 10 years. I called a few places and got a run around and upselling where these guys were very transparent and straightforward. Highly recommended. These guys are professional and the workmanship shows.

Saved Me Thousands Compared to Other Quotes…read more Leonardo was fantastic. Communication was clear and professional from the first consultation all the way through the San Francisco Building Department inspection. He quickly replaced my leaking 16+ year-old Bradford White 75-gallon water heater with a new Bradford White unit. My old heater lasted nearly 17 years without ever being drained or serviced, so I was happy to stick with the same high-quality U.S. made brand. Be careful with other quotes. A big box store and another highly reviewed plumbing company gave me ridiculously expensive estimates packed with unnecessary parts and add-ons! Do yourself a favor and get a quote from Leonardo before hiring anyone else. Trustworthy, efficient, and very fairly priced.

I contacted Haseeb for an emergency, including thd clogged under my sink and leak under my sink…read more Turns out the garbage disposal was no longer working, so he replaced that. Service was affordable for an emergency call on a weekend. He also fixed and rrepaired other leaks in the bathroom. Haseeb was efficient, professional, affordable, and very friendly. I'll be calling him back to repair other items that I couldn't afford over a year ago.

My water heater started leaking on a late Thursday night, and Haseeb from Progressive Plumbing…read moreimmediately came to the rescue. He took my call after hours and patiently walked me through shutting off the water line to prevent any damage. Early the next morning, he was at my house to assess the situation and provide an estimate to convert my system to a tankless water heater. Haseeb removed the old unit, installed the new tankless system, and completed all the necessary retrofits -- including a new gas line and plumbing adjustments. He worked through the weekend to ensure the job was completed quickly and with minimal disruption for my family. I had hot water again within 36 hours! The quality of his work, professionalism, and commitment to customer satisfaction were outstanding. I highly recommend Progressive Plumbing and Haseeb to anyone looking for a reliable, honest, and skilled plumber.

Whenever I need plumbing services, I always reach out to Monarch. Scheduling an appointment is…read morequick and hassle-free, and since they're local, they're very convenient for me. They've completed several projects around my house over the years, and every job has been done with excellent workmanship. The team is always friendly, professional, and willing to offer honest recommendations instead of trying to upsell unnecessary work. Most recently, Eli came out to inspect my water heater. He took the time to show me exactly what the problem was, explained what needed to be done, and answered all of my questions. The repair was completed quickly, and everything went smoothly. It's clear that the Monarch team takes pride in their work and genuinely enjoys helping their customers. Their professionalism, quality service, and excellent customer care are the reasons I keep coming back. I highly recommend Monarch to anyone looking for a reliable and trustworthy plumbing company.

Hector and jack came through in the clutch! Shower and toilet became clogged simultaneously I tried…read morefor 30 mins straight plunging nothing In about an hour they managed to get both problems fixed with excellent customer service you can't go wrong choosing these dudes 5 stars!!!!!!

I had an issue with a leaking shower drain. Kevin came out to inspect and gave me options. Even…read morethough Kevin didn't work on my leak, he gave me tips on how he would approach finding a fix for the leak. He also provided a suggestion to install an auto shut-off valve to possibly reduce home insurance rates. Kevin went above and beyond in helping a potential customer. I plan to use his services in the future.

Kevin took on the installation of a new sewer line for our new home, his pricing was extremely…read morecompetitive. He very professional and kept me posted when any issues arose that needed my approval so that we stayed aligned. He also went out of his way to manage the Building inspectors that were extremely difficult to work with. Many of my neighbor also loved chatting with him as he explained all the work he was doing in the street. I would highly recommend using his company and would most certainly be reaching out to him for future plumbing and piping repairs. Miguel S