Horrible customer service. To the point we're I feel discriminated by the owners. If you do not…read morepurchase anything from them, they will archive your phone number on WhatsApp, so if you have future questions on the price of an item, they don't reply to you. Since they don't have prices on their clothes, I have no other choice but to ask ask for the prices thru WhatsApp, like they said to do. And since I've never have purchase anything from them, they have me on archived thru WhatsApp were they don't receive anymore of my messages and therefore they don't reply. Terrible, Horrible and discrimination against customers that haven't had the chance to purchase any of their overpriced clothes. The the lady owner sent me a picture of this review that I posted on Google and instead of being apologetic, she was very nasty and rude. Also insulting me by saying that I can't afford her prices. She's a nasty person and I will post a picture of her text right here.

I came uptown to check out this store as a friend of mine mentioned it may have some decent, unique…read morereception dress options for my wedding. I already have a reception dress but wanted to pick up a back up since I don't love my dresses fit now that I've lost a bit of weight. I let the owner know that my wedding dress was the same brand as my prior reception dress and that I bought it while I was travelling abroad- which fortunately had brought down the price significantly. After mentioning this to the owner she asked me the price of my reception dress which I thought was odd... She then proceeded to spend the next 10 minutes berating me, my reception dress as well as my taste in clothing. She implied that I was lying, called my reception dress cheap and suggested that at that price point it must be used (which is completely untrue). I have never felt so attacked during a retail experience. I try to avoid conflict- so I assumed that this was just a simple misunderstanding and that she might think that I was seeking a discount- so I explained to her I was happy to pay the sticker price on her dresses if I liked one. However, she kept going... She finally paused for a breath after about another 5 minutes and I asked if she could focus on helping me find a new reception dress rather than attacking a reception dress that she had never seen. She then got very confrontational and explained that she was trying to "teach me a lesson" on how to shop and told me if I didn't want to hear her out I could go elsewhere- which I gladly did. I have never never felt so offended. I literally went out of my way and took the 1 train about an hour north of where I live in midtown to check this place out. Her prices are much lower than the shops in my area since she's all the way uptown (almost in the Bronx) and significantly below my budget - but I guess the saying is true... you get what you pay for. I'm not sure if she was having a bad day or she this is just how she is- however I would avoid this store at all costs.