Needed some quick brake repairs done on my work truck and my normal mechanic wasn't available. I…read moresearched around and found Wootens had some great reviews. Also I had called a few shops and got some pricing but the quote from Wootens was very competitive. I was hoping to get right in and he unfortunately said he was booking the next week. I mentioned I had a work truck I needed to get back on the road ASAP and he said bring it down and he will squeeze it in somehow. I brought it in and had a call very shortly after with a full diagnosis. I said please get it done and he had me back on the road in no time! I really appreciate you working me into your busy schedule and know the importance of having the work truck on the road moving.

Finally, I found an honest, reliable auto repair shop! The blend door motor on my F150 quit…read moreworking. It regulates the temperature of the heater/A/C. Had it replaced about 2 years ago at another shop, and they charged me over $500, even though it only took them 1 1/2 hours. It started working intermittently 4 months ago and then just quit. Ken Wooten said he wasn't sure how long it would take, it's an unusual problem. Bottom line, he replaced it in 1 1/2 hours, with a Ford replacement part. Took out the one the other guy put in. Not a Ford part, some cheap imitation. $300 total. Thanks, Ken!

Always very helpful and great work. Have taken many of my vehicles to them over the years.read more

Called in last week for a remove and replace shocks and struts and asked if they could install some…read morestrut spacers onto some brand new OEM strut assemblies on my base model civic, was told by the owner they could but to bring the parts by to look at them first, well I brought the most average OEM looking parts and was turned away immediately saying they don't work on customer supplied parts Not sure why their cover photo is a classic car, they clearly don't work on toys and aren't capable of doing anything outside of filter changing Spring spacers is probably one of the most basic modifications one can do Don't waste your time

Jim's Automotive just replaced the two controler arms on our 2019 Toyota Corolla LE. The bushings…read morehad deteriorated to where every time you went over a speed bump a the front end would make a loud squeaking noise. And the controler arms also came with ball joints. The price was reasonable and the quality of the work is excellent. This is the second time they have worked on one of our automobiles and each time we have been extremely happy with the result. Sincerely, John Hill

If you are looking for honest and hard working mechanics, these are your guys! So impressed with…read moretheir knowledge of being able to diagnosis specific problems within the car rather than taking a "let's just replace everything" approach. They are all very conscientious about prioritizing repairs and maintenance on your car to fit within your budget. I was very impressed that they took the time to explain the actual problems and discussed the solutions with us.

Amazing service at Main Street Automotive in Placerville. My family and I were In a serious bind…read moreand Christopher plus the team went well beyond the extra mile to make sure we could enjoy our vacation despite our car problem. They did everything they could to accommodate us. Some of the most kind and trustworthy mechanics I have come across. Highly recommend if you are in a jam!

Been here 3-4 times. Always professional and happy with work performed…read more Whether it's major engine repair, brakes or electrical, they know how to get it fixed.

Recently I had Hangtown Foreign Car Service help me with a repair I could not finish. They were…read moreGREAT! Quite quick...they were able to get done just what I needed in an amazingly short time. And the bill was half what they said the worst case amount could be. I was hugely impressed with their expertise. Michael in Five Mile Terrace

Hangtown Foreign Car Service, Amoreena and Matt are the best!…read moreThey are completely honest, helpful and kind.

Automotive Excellence is where I take all of my vehicles for repair and maintenance including a…read morelarge motorhome. They always do a great job and in some cases come in at a lower price than the original estimate! I highly recommend them.

I have lived for nine years in the Placerville and from day one I have engtrusted the maintenance…read moreand repairs of my vehciles to Ross and Randi Mitchelson are people with high integrity and they really understand what customer service looks like. A few years back I had an older Ford Escape that the Eco Boost system went out and it was no longer under warranty which means replacement was going to be $5,000.00 and the vehicle already had a 100, 000 plus miles. This all happened the week that my third son was getting married. I went to Thompson Chevorolet and found a used 2020 Chevy Equinox and Ross was on the phone with me for an hour going through what the vehicles history was and whether it was worth the purchase (You see I am mechanically challenged), and I made the purchase and it was the right call. By the way, I like to support businesses that love our community ity and give back and while I was the Pastor at the former Bayside Church of Placerville we had people who were displocated staying our our church campus which is right next door to this business and Ross and Randi along with their staff served people and were awesome. You do not need to look any further for automotive needs because this is the place that will take care of your vehicle and they are honest and trustworthy. There is one place in all of El Dorado County that I will take my vehicles and that is right here.

Best customer service, best tires, and best prices! If you get tires or brakes done from them, they…read morewont disappoint!! Been there twice now, know people who go, and they really are the best!

Sold tires that lasted 1 month. Would not warranty. Offered 97$ credit...seriously?!?!?! Broke 3…read moreposts on rims and wouldn't fix. Do not waste money here.

April, 2026, our 2016 300 GLC MBZ alerted for low coolant level. I added about a quart of water to…read morecontinue its use, but scheduled an appointment with TrueCare to diagnose the underlying cause of coolant loss. The upper radiator hose turned out to be the cause. TrueCare replaced it, alleviating our worries for 2 trips to SoCal and one to Reno(from the Sierra foothills). Then a short trip to our local grocery store turned out to be disastrous. When starting the car for the trip back home, it warned to "Check Coolant Level". By the time the car reached our neighborhood, the Temperature indicator had climbed to the red zone, and the warning changed to flashing red "Turn Off Engine!" When it cooled, I checked under the hood to learn that the previously replaced upper radiator hose had come completely off the radiator connector. I contacted Dave, and made arrangements to have it towed to TrueCare. I informed Dave about the hose, and he ordered a replacement. The hose that had been installed had failed, and was defective. This wasn't an aftermarket part, but an OEM from Mercedes. The good news in all of this, is that Dave stands behind all his work with a 2 year warranty. The replacement was done for NO CHARGE!! The lesson here, is that any part can fail, even a new OEM from Mercedes. When a business stands behind their work with this kind of service, it speaks volumes about their integrity. There's good reason why most every review gives Dave's TrueCare 5 star reviews. They've earned it, along with the trust and confidence his customers give him. Thank you, Dave, for always providing the best and most reliable service we know we'll receive when we trust you with the care of our vehicles!!

We're so grateful to have found Dave and his wonderful staff! They've always been honest, kind,…read moreprofessional, and fair with their prices. We know our cars are in good hands, and that means so much to us. Dave and his team have earned our trust over the years and will always be our go-to shop. Highly recommend!

Wyatt is a testament of great service and congeniality which has brought us to this location for…read moreover a decade.

my favorite place to go get oil change. I appreciate that I…read morecan sit in my car and relax . They provide such great service and then you get your car washed for free. today they were so helpful. They put air in my tires. They were pretty low. I appreciate it. It's nice to have a place where they took care of everything at once I so appreciated it.