I can't say enough good things about J and J Auto care. My vehicle was undriveable and J and J was booked 2 weeks out, but I was going on vacation so I had my vehicle towed to their shop in case they had an opening. When I returned in only 1 week my vehicle was completely finished, the bill was less than the estimate and they had included an oil change but it wasn't billed on the invoice. Their business is safe and secure on off hours and Josh's communication is clear, concise and friendly. My daughter currently had her vehicle at another shop in Cameron Park awaiting service but decided to have it towed to J and J because of how they treated me and my vehicle. Thanks guys, you're the best. read more

Great service at a reasonable price! These guys are a great neighborhood service, I will definitely use them again.

Best place in town to have your car worked on. Honest and fair! So hard to find around here. I've had a timing belt replaced after another shop failed to do the work properly, J&J helped me get a partial refund from the other shop. Since then they are my go to for everything from oil changes to brakes and those pressure dash lights. Highly recommend! read more

Josh, James and Nick are honest, hard working mechanics who stand by their work. In 13 years, we have only had one mistake and that was fixed ASAP. I trust them to tell me what I need to fix now and what I should start budgeting for down the road. AND ON TOP OF THAT, THEY ARE SO REASONABLY PRICED! read more

they are the best of the best....give them a try....you won't regret it..I've been going there for years and I always got a bargain...quality at its best read more

When my family and I ran into some car trouble on our way to Tahoe, we were lucky enough to find J&J on Yelp. Even though it was the last work day before Christmas and the shop was obviously busy, Josh dropped everything to help us. He expertly diagnosed the issue, and went above and beyond to get us on our way. He even gave my 8 y/o daughter some Lego's to play with so she won't get bored while we wait. WOW! I can't recommend J&J enough. We will definitely be back! read more

Battery died. The whole automotive town was super booked and backed up. He (nic) took us in anyway. We didn't expect it to get done right away. They took care of if it in a day. Super communicative and honest. I will BW coming back read more

Don't go anywhere else for car repair or general maintenance. J&J have gotten us out of a bind many times at a fair price and we're always treated with honesty and respect. They stand by their work and have always done the right thing or even surprised us by going the extra mile no questions asked. I drive 30 minutes out of town to bring my car here whenever we have issues. They're POPULAR though because of all of the above, so bear in mind you will need to schedule ahead. That being said they've helped us overnight in an emergency before where we came back the next day to pick up the car. read more

I'd lived in Placerville for a year before needing work on my cars and I didn't know any mechanics, so when the time came ("check engine" lights--first one one car and then on the other), I thought the safest thing was to go to a dealer. I thought it but I was wrong. The dealer's service rep, who was drooling with the apparent anticipation of a big commission, presented me with a to-do list resembling a CVS receipt. It was a $4,000 litany of woes, this list. I advised the gentleman that I did not have $4,000 on me at the moment, asking that he help me prioritize the work. "I can't do this all at once," I said. "Help me prioritize." "It all has to be done," he replied. "I can't do it all now," I said. "What needs to be done first?" "It all has to be done." (I remember now that his name was Chris, and I am trying very hard not to let the experience with that particular Chris color my relations with all the other, less mercenary, Chrisses in my life.) I thanked Chris and said I'd figure things out and get back to him. By "figure things out" I meant "go somewhere else." And I'm so, so glad I did. A quick look at Yelp reviews led me to J&J. Good reviews helped me to feel safe, and from Moment One, everything was fine. I handed over the dealer's CVS receipt. "Here's what the dealer gave me. They wouldn't help me prioritize. Can you make sense of this?" "Well, for one thing, these prices are pretty crazy." "And?" "Let's check the computer and see what it says." From then on, these guys did exactly what I hoped. They assessed the issues, explained what was urgent and what wasn't, and did the work for fair prices. They were like doctors who make you feel better just by being around you. In the six months since that first visit, J&J has worked several times on both my cars, and every single time they've been friendly, patient and professional. They've answered all the questions I asked. And they've charged fair prices. What more can you ask for? read more

Good experience, customer service Explained why what and how much. Definitely will go back. read more

They are good, honest, nice mechanics ! I was so happy to find them, I thought I was going to have to buy a new car that I could not do at this time. They fixed everything on my Jeep. I give them 10 Stars !!! read more

The J&J crew bailed us out on a Friday before the 4th of July weekend. Our battery died while camping Friday morning. We were worried most shops would be booked and closing early for the long weekend. J&J were able to take us right in and allow us to enjoy the rest of our vacation. Thank you! read more

im not a customer from the area however, in my need for an unplanned oil service i was informed that all appts are by appt only. unfortunate. however, nick was quick to feel my concern and did recommend a local spot that may possibly take a drop in. i rate high for one simple reason... customer care was extended even with the absence of any monetary/ shop service exchange. i am confident that if the need to make sure a customer that can not fit into their scheduling policies, they still want my automotive concerns and issue taken care of suiting my time constraints. thank you nick. take care and if im local again with any automotive issues your team and shop will be my first call in hopes of grabbing a opening. read more

The team at J&J Auto repair was incredibly helpful when my girl friends and I had our car break down unexpectedly on a road trip. All the other mechanics in town were booked into the next week- but J&J's were able to take us in the same day and got us back on the road within an hour. The team was helpful, polite, and worked with the speed & efficiency of a pit team! We were so grateful and impressed. Big thanks to the team at J&Js! read more

This is the most honest mechanic shop I have EVER been too. Talk about old fashioned, they realize that you are actually a person and not a ticket number here looking to make a quick buck. I will forever bring my vehicles to J&J auto read more

Great service! I really appreciated their honest approach to my car challenge. Will be back again for sure!

Recently started taking our cars here. These guys are busy, and for good reason, they're really great. My husband and I took our Dodge Ram and our Nissan Xterra in. These guys were quick to diagnose and respond. They were straightforward and reasonable, not trying to add a bunch of unnecessary fixes. We will definitely be taking our cars here from now on. read more

My blower accessory went out 2 days before Christmas, so I couldn't turn my heater on in the car without it sounding like it was going to blow up. J and J automotive were kind enough to fit me in to their packed holiday schedule, so I didn't have to freeze my little one without a heater. They were kind, attentive and affordable. So lucky to have this diamond in a rough in our little community. read more

I have taken my vehicles here for 3 years now. These guys are the real deal. I've never been treated poorly, great communication all the way around. They are always fair, and I truly appreciate their due diligence and work ethic. Knowing other mechanics, I can confidently say that I've saved thousands of dollars in unnecessary work by taking my vehicles here instead. I really can't say enough about these guys. There's a reason they're so busy, and have so many 5 star reviews. J&J is an authority in this market for a reason. Don't waste your time elsewhere. read more

Josh, James & Nick are the best mechanics in placerville. We have taken our vehicles to them now for about 5 years I don't trust anyone else here in placerville. We drop our vehicles off they give us an estimate of the cost and usually the cost is less than the estimate. I have referred quite a few people to them. Recently I had new tires put on a used vehicle I just purchased and the company that put on the tires said there was a lot of things wrong and they could do the job for $1500.00 I took the car to J&J I told them what we knew was wrong with the car and what the tire shop had said was wrong with the car. J&J fixed the problem I didn't need a new rack. Anyway $1000.00 cheaper now the used car is a great commuter car. Thanks guys your the best. read more

Super customer service AND honest. They are competitive in their labor rates too. Hard to beat that! They're my new go to for all things automotive. read more

Great bunch of guys ! They are very honest and helpful when your vehicle is with them ! Very fair prices and wonderful service are reasons we will be taking are cars to them when needed ( hopefully not to often ) read more

Glad I found an honest and high quality auto repair facility. Have had them work on three different auto's with high level of success and reasonable cost. I can work on vehicles but chose not to anymore they do much better than I ever could. Highly recommend J and J Auto Care. Jeff Young read more

I rarely write reviews, but just had to let people know how great J&J is. We were on a long driving trip when the oil light went on in my car. J&J was the closest auto care place and I was so lucky they were close by. They told me that I had almost no oil left, but didn't see any leaks. They put in the necessary quarts of oil and only charged me $15 for the oil! They refused to take any money for the time they had spent helping me. Wish I lived close enough to use these honest guys all the time. read more

Brought my wife's car in to get diagnosed, turned out to be bad news(broken timing belt). Needed a new engine. Most any other shop would have charged me for the diagnosis, but not these guys. Keep up the good work guys read more

I needed basic service and they were close by, and because I paid cash the guy gave a slight Yelp discount. Can't sY anything better. Pretty happy. Would return. Would recommend. Price seemed fine but idk guys were nice read more

I have to agree. 5+++ STAR All the way. They are great, honest. Fast work, accurate diagnosis. Do not try to add more work. They told me I will need some more work done, and did not pressure me to do it now. ( I have had too many of those types...) But Not these guys. Very personable, and they came in under the quote. I mean like $30.00 under thier estimate. Showed me all of the parts taken off, and explained what happened. Very Good Service. I hope it stays like that..... read more

I have used J&J got all my repair needs. They are good at what they do (nothing needs to be readdressed, they are honest, and they Dre fairly priced!!! read more

I took my car to J&J this week to have them check out a sound. I dropped it off at 9, walked with the baby to get a coffee at bean barn and before I even started walking back they called and knew what the sound was. I got back to the shop, they told me and let me know how much it would cost to replace-the alternator- and said no charge today because it didn't take very long to find out what the sound was since one of them also have the same vehicle. Great service, very friendly and knowledgeable. read more

Ten stars if I could. Yes, they are that good. These guys are what business in America used to be, and thankfully still is at J&J. Knowledgeable, honest, reliable, and professional. They gave me a quote, but they charged less as it didn't turn out to take as long as they'd anticipated. Integrity at it's best. read more

Fast oil change at a great price. The staff were all so friendly couldnt have been more professional. Gave an honest and candid assessment of the current life of my breaks; they've still got a year left! Great experience! Well done, J and J. read more

This shop is fantastic! They were so helpful when we stopped by without an appointment. I wish we lived in the area they would have a life long customer. Their care was amazing. read more

Best service and results EVER! Thank you again for quickly getting to the TRUE source of my cars problem and correcting it.

As a former auto mechanic, and locomotive mechanic for over twenty years. the professionalism and quality care this shop provides is top notch.they are honest and very knowledgeable in all facets of automotive repair. and yes I take all my cars their...doug keiser read more

The dealership wanted to charge me around $1,000 for a big service. I paid under $200 here. Being it was so much cheaper, I had questions as to how that was possible. They printed the services that were recommended for the mileage of my specific car and showed it to me so I knew exactly what was done. Seriously amazing. They didn't try to get me to fix anything else. I don't think I've ever experienced that lol. Extremely nice staff and very efficient. I recommend 100%. read more

Another AMAZING experience! No matter how busy they are, the work and courtesy is top notch. Very thankful to have such a great group here in PVille! They go above and beyond with every appt to make sure you're receiving the most important info regarding repairs and maintenance. If there's something you need that they don't do-they have great referrals for outside trusted companies. Won't ever go elsewhere for any services they perform. James, Josh & Nick are the best! read more

Josh is very honest and a mechanic my partner and I trust. He helped get our truck back on the roaD running safely. Highly recommend

I took my 1991 GMC Sonoma truck in because it didn't pass smog. The shop had been recommended to me by a couple of people, including someone from the local auto parts place. They replaced the catalytic converted and suggested replacing the O2 sensor while they were in there. The sensor was just $30. The catalytic converter was, as expected, more, darnit anyway : ) I took the truck back to the smog shop and it passed the smog test with flying colors. The two mechanics (the "J's" in J&J) seemed diligent and honest. They got the work done in short order and at a schedule that worked for me. I'll go back. read more

I took my car in for violent shaking between 55-65mph and explained to the guy on the phone that my neighbor suspected it could be transmission or something simple and that it felt like it was trying to shift but wouldn't, took it in for the appointment they couldn't get it to shake and I couldn't understand why, turned out a few things needing replace at the front end so I had them fix that. My 2 star review comes because I feel like they weren't wanting to listen to me when I was trying to explain why I didn't feel that was the reason for the violent movements. Then when my husband came to pick it up he was also questioning and asked if they even ran the computer and they then tell me oh yea they did and it looks like my traction control popped up with multiple codes but I wasn't told anything about that when they told me the front end needed some work. then I took my car for a ride the next day and shocker... still violently shakes at 55mph. Called them before I made an appointment to find out what they do as far as transmission repairs and the guy tells me we changed the story from accelaration vibrations to transmission issues. At that point I didn't want to argue and peacefully got off the phone. I never mentioned accelarating issues I don't know how many times I mentioned transmission and getting interrupted and cut off. I am very disappointed I took my car to them after seeing they had 5 star review and unfortunately they must have fell short on my service. Other than terrible customer service they did do a good job at fixing the front end and I am appreciative for that but customer service is very important to me. LONG REVIEW I KNOW read more

The first time I went in on a referral from Big O, Josh helped me out to identify the problem with one of my coils. He didn't even charge for his time. He got me through some months and did great work when I brought my vehicle back. They are knowledgeable, take time to do things right, very friendly and honest. That is rare. I am a loyal and grateful customer! read more