Ignacio is amazing! His biggest concern was safety and proper installation of my woodstove. He did so much research for our house and woodstove and showed up prepared. I was very happy with the pricing and the high quality of work. Ignacio offered me a complete tutorial on how to use our new woodstkve as well. Punctual, knowledgable, and professional. 10 out of 10. Thanks, Ignacio! read more

Ignacio installed our gas fireplace on behalf of Rich's where we purchased our gas fireplace. He came to service our gas fireplace once and was here 5 minutes and said the blowers needed replacing even though our unit was only a few yeas old. He said it was expensive and he would order it Never did order it! Claimed the manufacturer was to blame. He has since not been available for routine maintenance even though he said he would when he installed it. read more

Excellent customer service!!! We no longer could start a fire in our wood-burning stove. Ignacio diagnosed the issue quickly as a corroded chimney liner and connector. He provided a reasonable price and provided scheduling flexibility, when the market seems really competitive this time of year. After the work was complete, we were then able to start a fire in our wood-burning stove for the first time in over a year. Thanks Ignacio! read more

J & J Fireplace - Our working wood-burning stove! - Fireplace Services Near Me

Thank you for servicing my gas fireplace today, Ignacio! It functions and looks as good as new. You are kind, knowledgeable, precise, professional, reasonable, and sincere. I will call you again for regular service as well as refer you to my family and friends. I appreciate YOU! read more

Ignacio is firstly a real gentleman. A good listener, answers questions, extremely polite, punctual, honest and exceedingly knowledgeable about his craft. He returns phone calls right away. Shows up on time and knows what he's doing. We've lived in Tacoma for five years and have found it extremely hard to find honest and reputable service providers. Ignacio is the first service provider we've used that I would wholeheartedly recommend to anyone. Thank you, Ignacio! read more

We bought a woodstove from Rich's, and Ignacio was the installer Rich's set us up with. A couple of items he needed for installation were missing, and Ignacio went above and beyond regular "excellent service" to track down the missing items (on Saturday!) and finish installing so we wouldn't have to pay for a second call. I'd recommend Ignacio and his company, J&J, highly if you're looking for someone who's knowledgeable, honest, personable, and efficient to install your woodstove. read more

J & J Fireplace - Beautiful installation by J&J Fireplace LLC of woodstove in our new house! - Fireplace Services Near Me

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This review is long overdue. The first time I met Ignacio was when I hired him to service my fireplace at my condo in downtown Puyallup. It had never been serviced and it was 10 years old. He made it look brand new and impressed me with his knowledge of how gas fireplaces work. I then hired him to work on my parent's fireplace that had stopped working. Ignacio came out and fixed it. He really impressed my dad with the quality of his work, and my dad was thrilled to have his fireplace working like new again. When we bought a house, we, of course, thought of Ignacio to service the gas fireplace that was over 20 years old. Same quality of work, same professionalism. I talked about upgrading the fireplace and he suggested that fireplace was fine, but a fireplace in our family room would work. My husband and I love fireplaces, and loved the idea. He sent us to Rich's to pick out our unit. He suggested the type and size we should get. We love it and use it everyday for 10 months out of the year. He knows everything there is to know about fireplaces, and he stands behind his work. We are so glad to have Ignacio as our go-to for our fireplace maintenance. read more

J & J Fireplace - Fireplace Services Near Me

Ignacio was so sweet, professional with my elderly mother and her lack of understanding on the gas fireplace that my father used to maintain. He spent several minutes going over the pilot light and how to start and turn off. Told me that the gas fireplace that was installed in my parents house was top of the line and should never need to be replaced and how to keep it clean. so professional and knowledgeable and conciderate with 2 late 80 year old ladies. very reasonable priced, hard to get onto his schedule because of his customer base read more

Ignacio INTALLED OUR FIREPLACE. 5 YEARS DOWN THE ROAD HE WON'T DO MAINTAINCE. He made an appointment for doing repair and didn't show. No call, nothing, just left us sitting around waiting all afternoon, didn't show, won't return calls. NICE read more

We highly recommend Ignascio with J&J Fireplace. He installed a new gas fireplace insert and gas piping. The install from start to finish came out beautiful. Very professional and friendly crew. We highly recommend J&J Fireplace. read more

J & J Fireplace - Our newly install gas fireplace insert. - Fireplace Services Near Me

Ignacio, the owner, is very knowledgeable about gas fireplace service and installation. He is considerate and respectful of our home and time. His fees are very reasonable. We highly recommend his services! read more

Easy to reach, came on time, worked efficiently to clean and tune up our gas log set, cleaned up, and answered my questions. Plus showing me how to operate correctly. Good price too. Good guy. read more

Ignacio was very thorough in repairing our fireplace's switch. Very knowledgeable and trust worthy. He was careful to protect the carpet and cleaned the entire fireplace. It looks brand new! He and his family in University Place and was interested to hear that the company is named after his two children. I would definitely hire again for any fireplace needs. read more

Phenomenal service and attention! Ignacio is a great technician and incredibly thoughtful when addressing his customers needs. The appointment was booked out a little over a week and half due to his busy schedule but I'm so glad I waited. I will absolutely be a repeat customer anytime I have a fireplace issue. read more

Ignacio is fantastic! Our gas fireplace stopped working in the middle of a cold week in winter. he got right back to me after I called him, and was able to fit me in late on a Friday afternoon. He was knowledgeable, professional and reasonably priced. Highly recommended! read more

We have multiple rentals on the same street with fireplaces that needed attention, so we had to wait a couple of weeks for Ignacio's schedule to clear so he could spend a few hours on the street. He was exactly on time and a pleasure to work with. He protected all flooring carefully and cleaned up completely. When he realized I was nearby talking to the property manager, he held off from firing up his shop-vac until we were done (without us asking; I just noticed he was doing it!). He even shared tips that should help me handle some basic fireplace maintenance in the other units. It's great to find someone who is not only excellent at their trade but is completely professional. I wish all vendors were as good. We'll be using Ignacio as long as we own these rentals. read more

You're done with your search for someone to service your fireplace. Don't even hesitate to call Ignacio. We bought a house with an existing Heat N Glo gas fireplace that was acting up. From my first phone call with Ignacio to when he left my house, Ignacio provided 5 star service. He identified that it was 18 years old and said it was a good unit that just needed a little TLC. He thoroughly checked it, made some tweaks, cleaned it (it looks like brand new) and now it is working better than ever. His price was reasonable and he is just a really nice guy making his way in the world by running his own business with great honesty and integrity. read more

Ignacio cleaned and serviced our fireplace insert masterfully. As a new homeowner, he took the time to explain how to operate it and insure proper operation. We were thankful that we hired him and will do so again. read more

What can I say? Ignacio is the man! Four words come to mind. Friendly, professional, knowledgeable and quality. He installed two gas inserts in my home today. He started by protecting my floors with blankets to avoid any mishaps. He quickly unloaded all the materials and began installing. He also cleans as he goes. Before I knew it, he was finished, and showing me how to operate both units. His work is second to none! Top notch! No need to look any further for an installer. Ignacio is your guy! Thank you Ignacio......from a very happy customer. read more

They don't answer the phone and it rang 8 times. Just trying to set up an appointment for service for my gas fireplace.

If your in the market for a great fireplace guy, look no further. Ignacio is the best! He shows up on time, does great work at reasonable rates and is honest. I chose him from other Yelp reviews and so glad that I did. read more

I will never use anyone else to service our gas fireplace. He was very prompt on arrival, very knowledgeable about the type of fireplace we have, and friendly. Price seemed reasonable too. Thank you Ignacio for a job well done! I will definitely be recommending your company to others. read more

I was so pleased to find J and J Fireplace to work on our 2 gas fireplaces. Ignacio is the epitome of the best fireplace serviceman that I have every encountered. He is reasonable in his pricing, accommodating in scheduling, and he guarantees his work. He is a real find! read more

After thoroughly going through the RAVE reviews on yelp. I decided to give Ignacio a try. It was the best decision I have made. He was very honest, professional and experience technician. By far the best yelp experience I've had. Stay with the local and it'll pay off. Highly recommend Ignacio service to anyone! read more

Ignacio serviced/repaired two of our gas fireplaces and surpassed all my expectations. He was prompt, professional, and very knowledgeable. He cleaned both fireplaces thoroughly and repaired the older one that was not working. He even added some fibers to the fireplaces, which helped enhance the embers of the flame. Also, while working on the fireplaces, he continuously educated me on how to properly use the fireplace and how to keep it clean. Ignacio was an absolute pleasure to work with and I highly recommend him for servicing all gas fireplaces! read more