I had put out a search through Yelp to find a fire place repair service. Asher Ohana from One…read moreChimney Services responded immediately and even texted me. I ignored him at firstbecause I was intimidated just by looking at their website. It shows pictures of them repairing old style chimnies. Mine is a modern insert type. However, I decided to text a picture and ask if he repaired this type. Of course he does!! We scheduled appt. in the same week. The problem with ours was the pilot kept going off & on for several months then completely went off. Asher immediately found the problem. I think it took more time to unscrew the face plate. There was a loose wire causing all these problems. Asher explained why this happens. He only charged me for the service fee. Asher is honest & professional. I am really satisfied with his work and will call in the future for any repairs.

Asher and Ben cleaned our chimney and repaired the cap. They were prompt, courteous, professional,…read moreand did an outstanding job. I highly recommend their services!

We had our gas fireplace serviced for the first time in over a decade. They were responsive,…read morehelpful, super friendly, got the job done super efficiently, and saved us some parts cost. Went the extra mile to ensure our fireplace not only worked well, but looked fantastic, freshening up the paint and fake logs in the fireplace. Highly recommend!!

Always provide excellent customer service and repair/service our fireplace. Had a minor scheduling…read morehiccup but, I had flexibility and re-scheduled our appointment right away.

We highly recommend Logan at Apex Fireplace Service! Our fireplace was desperately in need of…read moreprofessional servicing, and the experience with Apex from start to finish was outstanding. Logan's work was truly impeccable, and the transformation to our fireplace is stunning! We haven't stopped admiring it!! Beyond his phenomenal work, Logan was incredibly kind, friendly, and professional throughout the entire visit. It's refreshing to find someone who combines such genuine kindness with expert technical skill. If you are looking for a company that is highly talented, thorough, efficient, and a pleasure to work with, look no further than Logan and Apex Fireplace Service!

Logan came out to clean 2 of our gas fireplaces. My husband, (love him dearly) and I started…read morehaving a discussion about how they should be cleaned. Dear Logan is truly omoiyari. He showed graciousness and empathy and joined the discussion and settled the matter. He explained exactly what he would do and did an amazing job cleaning them so they looked brand new. They were a mess. We are really happy and he has our highest recommendation. Summer Takahashi

Toby and Brian showed up on time and were courteous and professional. They completed the cleaning…read morein less than an hour and gave a complete update on the status of our chimney. They were knowledgeable, and we will be calling Chimney Specialists again the next time we need our chimney cleaned.

Their so called brick repair job was very expensive and terribly shoddy. The employee just stared…read moreat me when I pointed out the inferior work. His boss came out and said they would make it right. Never heard from him again. Don't recommend.

Called for gas fire place/ free standing stove service because the stove pilot wouldn't stay lit…read more Prompt reply with voice message. Scheduled service - they were on time, early for house call, fixed my problem, cleaned the glass cover plate and made our heating device good as new with parts they had on the service truck in less than an hour. Fair service call charge, parts charge was minimal - can't recommend them enough. Service call was 4.12.26.

My gas fireplace was emitting a lot of soot and found this company to be the most responsive. We…read morehad Rusty as our technician who cleaned it up after years of neglect and now runs perfectly clean. Got great tips and he did not try and upsell you. Will be using them every year from now on!

Chimney Pro Solutions is a top notch company. Very easy to work with, prompt and fair. I highly…read morerecommend their services

I had a great experience with Chimney Pro Solutions. They were always responsive and willing to…read morework with our schedule. I had a lot of difficulty with other chimney places getting a response or working with my schedule, but these folks actually care about their work and were always respectful and commutative from David responding to my emails and Sean doing the work and texting with updates. If you need high quality chimney services these are your folks! The photos of the before and after work speak for themselves so go ahead and give them a call!

We have a two story chimney that served fireplaces in the basement and main level. Ben and his…read moreteam went above to repair, and upgrade it to good working order. Our project was completed in three parts. First, Ace needed to structurally repair and decommission our basement fireplace (damaged by a previous contractor). Next, they cleaned out the chimney of all moss and failing mortar, and re-chinked the upper half. Finally, they installed a beautiful stainless chimney cover, We are 100% happy with the quality and value of tue project.

Tech was hours late day of appointment. Said they can show up next day. I had to be at work but my…read moredaughter and her family were there so agreed to next day appointment. I told this company another company came to my house and was to clean and inspect. My fireplace was working fine. Other companies overcharged me and changed out pilot assembly and replaced wiring. Now fireplace doesn't work. I asked this company to inspect the other companies work. Give me an estimate. He said the wiring not correct and pilot assembly was bent and not correct and he fixed it. Worked one day and now not working. They ignored my calls in fact hanging up on me. Then finally get the tech on the phone and he accused me of going in to my fireplace and breaking it myself. Ridiculous! Plus he never had permission to work on it. He just did it. Said it was working and then charged me for it and demanded payment that day. Should do estimate and get permission first. I have been patient but I have now called my bank to dispute with them now. I paid for a working fireplace not a broken one. Two companies now are horrible. Where are good companies?

Had Genesis Home Services replace a 36 year old chase cover on one of our fireplaces in Maple…read moreValley mid June 2026. Also had them replace the wood trim around the top of this zero clearance fireplace. It took about two weeks for the fabrication of the new stainless steel chase cover. This wasn't an easy install, 28' up on a 8/12 pitched roof. David, the project manager showed up with two workers and got the job done in about five hours. They did a great job, removed old chase and wood trim around the top, installed new chase, wood trim and painted all new material to match existing house color. I had three other chimney companies come out and give bids, none really seemed interested in doing this job, all were looking for masonry work or a bigger project. I would use this company again for any type of chimney repair work.

Knowledge and flexibility on scheduling. I would use again. Cost is reasonable service feeread more

So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

Scheduled an appointment for my wood stove to be cleaned and inspected. We have lived here for 8…read moreyears and never used it since I am fearful of fire. Scheduled for a Monday and unfortunately the person who could do it wasn't able to look at it and we rescheduled for Wednesday. Nick came and took a look, inspected it, got on the roof, cleaned the stove out. Everything was good and he answered questions we had about lighting it for the first time and what we should use in it. Wasn't as expensive as I thought it would be. If you need a fireplace or wood stove inspected I'd give them a call.

I wanted to write this company a nice review. They claimed they could service both our dryer vent…read moreand our pellet stove. One person did come out for the dryer vent and did a fine job. He wanted the other one to address the pellet stove due to a lack of knowledge. The owner later assured me that they would get to the pellet stove. They never did. He did not reply to my text to follow-up, stringing me along all summer. We got screwed by these folks.