Came in for service on my 2019 Mazda3 hatch. Blake was super professional, very helpful, and the service was excellent. Prices are fair, and the work is well done. J&M won't do you dirty like a lot of shops in LA. read more

Masaru (Blake) is an excellent mechanic and co owner of J&M, he is very dedicated to fixing cars and Taking care of their clients. He has been taking care of my mom's Toyota for a while and she has been so happy, they do excellent work and are reasonably priced, in addition to providing excellent customer service. Also he is a huge Star Wars fan. She couldn't have found a better person to take care of her car! I would recommend them in a heartbeat!!! Note: The J&M Autoworks entrance is directly across from Denny's restaurant although the building they share is 13145 Sherman way. This address has two entrances on each side of the bldg but there are different driveways, make sure to enter the driveway directly across from Denny's! read more

They are always super friendly, respectful, and helpful. I've been a customer with them for many years and, as a woman, I feel comfortable and taken seriously. They always call beforehand to explain their findings and recommendations and get approval before completing work. I also had an issue with the cover of my undercarriage getting ripped off and they generously fixed it for me for free. read more

Ive been coming to this place for 16 years. John, the original owner passed away suddenly and shockingly, and we were saddened. We also feared that they would close the business. These guys know cars like I know music( I'm a pro musician ). They're always looking out for the consumer, giving me honest opinions about which fix is urgent and what I can wait on. They use great parts and charge a fair price. They've serviced all 3 of my Lexus'. My work horse RX330 has 204,000 miles on it , and I've been bringing it here since 50,000. Highly recommend this place , Blake and Junior know what they're doing and you'll be in great hands! read more

In my experience, this garage is trust worthy, reasonable and knowledgeable. They are straight forward and reasonably priced and get the job done right. Yes, they will suggest advice on repairs that may need attention, but don't push you into something you can't afford and can wait on. Check them out, even if you don't have an auto crisis, so you can have a go to for future needs. I suggest for Mercedes and other foreign cars. Thanks Guys!! read more

Blake has always been honest, knowledgeable, and efficient with the recommendations he gives to keep my Honda CR-V and Civic in great shape. I used to take my cars to the dealership until I found J&M. They provide excellent quality work at a great value, and most importantly, they're a shop I truly trust. Highly recommend J&M for reliable and honest service. read more

Blake and the team are so kind, clear, and helpful. I'm always greeted with a friendly smile. When it comes time to making decisions about my car, they never pressure me. They simply clearly and concisely give me the details of what needs to be done, answer any questions I have and give me advice on whether or not I can hold off on repairs or not. Been coming to them for years and will continue to do so. They are one of the best auto shops, and I am so grateful to have found them! read more

I am in the Studio City area. Out of curiosity, I checked a local shop before going to J & M. It was expensive. J & M fixed my car in a few hours and the price was much lower than other shops. Junior is probably the best mechanic I have ever met. Blake is very friendly and explains everything clearly. No upselling at all. I highly recommend J & M Autowerks to anyone in need of car repair or maintenance. read more

Needed to change my catalytic asap to pass smog check and as always they came thru helped me. Got the part ordered, called me when it was here and dropped off my car. They had it all done in few hours and was recommended to drive 80-100 miles before smog. Go to smog next day an passed thank you guys read more

An amazing team that are honest, reliable, and extremely knowledgeable about cars. This is the only place one should bring their Japanese cars when issues arise. read more

I'm so happy I found J & M auto shop! Fair prices, fast, and did a very great job on my car. They have excellent customer service. The technician, Mike, was very helpful and I definitely recommend this place. read more

I had a great experience dealing with my maintenance issues here at Japanese Auto Tech Service. They were professional, honest, and fairly priced. Blake was very helpful, and made the whole process quick, easy and painless. Definitely recommend! read more

I have heard when the heart of the business is no longer there, the business has no heart. I learned this today from this place, I have been coming here for YEARS. I met John (Satit) through a friend of mine and I have been goin there ever since. I have had 3 cars serviced there. Oil changes, new tires, and body damage work done. I have ALWAYS been super happy and have always returned. I have also referred many of my friends there. I have been nothing but a loyal customer. I bought a car in 2022, a 2019 Jetta, brought it in to have an oil change ( 12/6/2022) cost me $80.70. On Monday ( 4/10/2023) my oil light came on to alert me that the oil was low, couldn't be, it's only been 4 months. Made an appointment at Galpin VW, due to my 4000 mile inspection needing to be done. They showed me why it was leaking. The oil cap was stripped and oil was leaking onto the black cover that was covering the oil pan, the oil cap itself had oil all over it. it was stripped and leaking. NOW, I know this was not a problem before they changed the oil at JAT or they would have informed me. SO, today, I had to get the oil changed AGAIN..another $75.21 for this one. I called JAT to let them know the situation, I was asked to provide pictures and I would get a refund. Sent pics and then was notified by JAT that this was normal wear and tear..are you serious?? A stripped oil cap is normal wear and tear? I have had plenty of cars and not had this issue, I am extremely pissed and I will NEVER return to this place. rest assured, if I have to replace this whole oil pan JAT will be held responsible, even if I will need to sue them. They should do the right thing but apparently they feel otherwise. Did I mention, I have only owned this car for ONE YEAR. i would have NEVER been treated like this from Satit. I miss him read more

Incredibly professional. No joke, as soon as I parked and stepped outta my truck, the pit crew was coming with all the covers for everything; floors, seats, steering wheel, shifter... this was before they even knew who I was. The customer service was also done so that you leave feeling cared about, knowledgeable about what was done and that you feel trustful that you were treated fairly. read more

J&M Autowerks - They cover EVERYTHING they would possibly touch, sit or step on - Auto Repair Near Me - Los Angeles, California

Been coming here since 2015 and over the course of owning three different cars. John will be sorely missed, he was a special person, so generous, joyous and honest. Steve was amazing on the phone and always got you in the shop. Now, no one answers the phone. I have been trying to make an appt for months. The man who does audio body work has not been in the country for over six months?? There is no voicemail set up. I have called repeatedly over three weeks try to reach someone. The phone just rings and rings. Then switches over to a different ring, where a message is then initiated saying there is no voicemail set up for this number. I am incredibly disappointed. I do not want to leave this raiting. I have been very loyal to this business because I truly loved both the people who worked here as well as the quality of work. I suggested this shop to many friends. I cannot do that in good faith, any longer. I am sorry to say that I have to look elsewhere for a mechanic. I hope Junior can bring this business back to its original level of quality, attentiveness, availability and customer service. read more

I have been going to Japanese Auto Tech for decades. I always found the work they did to be excellent. In addition, the prices were reasonable and everyone was very friendly. The managers, first John and then Steve were so pleasant and helpful and it was a pleasure to go there. Unfortunatlely, they have changed hands and, while the work they perform may be the same, the rudeness and impatience I experienced on the phone with Brian, when I simply called to find out how much they charge for an oil change, makes it impossible to ever go there again. What a shame- it used to be such a great place. By the way, the price he quoted was more than the Honda dealer read more

Great customer service on the phone and in person. Great prices and finally an honest mechanic I can trust. My brakes thank you for taking care of them! read more

This place has gone down hill. I've been brining my car here for years and they used to be good. Just recently changed my brakes there, after a week realized a loud noise from the bottom, tried calling them but they would never answer or put you on hold, finally took it to a different shop and saw that my brake calipers were just hanging off the disc without any bolts. Essentially a fatal accident waiting to happen. Don't take your car here! read more

Got my oil changed here for the first time and it was super quick and at a reasonable price. I normally go to the dealership to get my car serviced but wanted to try this place out. Asked if there was a consultation price to get a quote for my damaged side mirror and there wasn't. He even provided me a break down of how much it would cost and had it all printed out nicely for me. Will definitely come back! I wish I got the name of the guy that answered the phone, super personable, helpful, and patient. Great customer service! Also for first timers, when you walk in there's a door with a bunch of stickers on it, that's the door you go through to check in. It's on the very right side of the first "garage" when you pull in. Make sure not to cross the chains where they work. read more

This is the place you want to service your car; we take all 4 of our Prius sedans there and have had the best possible work whether it is for routine maintenance or major repairs. Blake (the owner/manager) is very friendly, communicates well and is very knowledgeable about the vehicles. They do the highest quality work, make every effort to limit the cost and never do anything that isn't necessary for your safety and the proper maintenance of the vehicle. It's so good to have a mechanic you can trust and this is the place to find them! read more

Best mechanics in LA!!! They have kept my 2003 Nissan Sentra going for years now and they never complain about how messy it is!!! They kept me updated about parts, prices, timeline for completion. These guys know what they are doing, are very professional and I know my old car is in good hands. read more

I have found my new home for all of my cars! I will no longer take to any Toyota dealership unless I really have to. The service here is second to none! read more

These guys are the best in the valley. I've been seeing them for over a decade. Sent them 4 cars since working with them. They really do excellent work and try to maximize value for you. I love that they think creatively about how to fix your vehicle in an affordable way and are honest and upfront about issues and costs. The only knock is that they are always busy. Not a terrible thing but sometimes it can be an issue. All in all, excellent customer experience every time. Highly recommended. read more

First of all when I pulled up to pick up my car, I noticed they had left the windows wide open and allowed spiders to get in. Secondly and more importantly, they stole a pair of headlight bulbs from me and then tried to gaslight me over the phone about it; I went to diagnose my headlights not working after I had just installed two new bulbs and left the old bulbs on the center console. They told me that the old bulbs were actually AOK and that there was a loose prong causing it not to work. So they put the old bulbs back in and "Left the new bulbs on my center console." HOWEVER, the "new" bulbs they had left on the console were obviously not the same ones I had when I pulled in. I could go into detail about how they were different but basically the coloration of the glass was completely different. The Silverstar H1 Ultras have a bulb that is only half-blue, the ones they left me were the Silverstar H1 (NOT ULTRA) It looks like they took the new ones to sell again later and left me with old ones that they must have taken out of some other car. They fixed my problem but I guess the price they charged for it wasn't enough and they decided to take a little extra off the top. When I called the guy over the phone, he completely denied it and acted like I was wrong. Bruh. Google image "H1 Silverstar Ultras" and compare them to the regular "H1 Silverstar" it doesn't take a genius to see the difference. It does take a liar to pass one for the other. read more

Prices were fair for a standard service on a 2016 Toyota Prius, with oil change and air filters changed compared to a quote we got from a different non-dealership auto tech for hybrids. They track everything and allow you to choose what to service via your phone. We would definitely come back. read more

I lost my old mechanic last year because he retired and I was super bummed and lost without a reliable mechanic. I tried a couple places, but each left me disappointed and wanting. I was really spoiled by my old guy, BUT, these guys seem to have their stuff together. They were super friendly, affordable, and most important, honest and approachable. I'll be going back and hoping this remains a 5-star experience. read more

Found a new home for my Toyotas! First time customer here and I am very happy! Took my 2007 corolla in that I bought with high mileage and wanted to know what I got myself into haha. Appointment was made promptly. They answered my concerns and advised what was needed to be done. They also indicated the risks and causes of such problems which is EXTREMELY hard to find in mechanics nowadays!!!Thankfully everything major was mechanically sound and safe. Everyone was professional, polite and courteous (complimentary water bottles!). Very honest mechanics and advisors, awesome prices and awesome service! Thank you to everyone at Japanese Auto Tech! Consider me a loyal customer! -Ferdinand read more

Hands down the best auto shop I've been to in my 20+ years of driving!! Recently went back to driving Japanese made cars and have been coming here for all my big and small services. In fact, they were able to get me in last min this morning (on a Saturday) for a suspension replacement...had the job completed by my lunch break! Exceptional service, friendly and knowledgeable staff, and customer (me!) satisfaction indeed! read more

Thank you hector and kenny & Matthew For all that you do. Ive always taken my car's here for the past 10 year's they have always fixed my cars right away Thank you read more

Seeking a dependable auto repair shop is always stressful. We have two older Toyota vehicles in our family, and keeping them running at a reasonable price, while also finding a mechanic who we trust is harrowing. I'm so glad we discovered Japanese Auto Tech. Recently, I had our 2003 Toyota Matrix in for an inspection at Toyota of Santa Monica. They claimed to have performed an inspection of the electrical system, and gave us a thumbs up. Two weeks later, the car stalled, and could not be jump started. Fed up with the dealer who missed this, and charged us close to $100 for nothing, my wife and I turned to Yelp. When I came in to Japanese Auto Tech with our down-and-out Matrix, I told the man who greeted us, John, that I was there because Yelp led me there. Needless to say, John is a class act all the way. After giving me a brief history of his shop and their approach to auto repair, he told me that they would diagnose the electrical system and have the car back to me by the end of the day. John is a straight shooter and doesn't try to BS the customer with jargon or condescension. It is really refreshing. Fast forward to the end of the day, it turns out we needed both an alternator and a starter, both of which were installed for a great price. Not only that, but John gave me a verbal estimate on a strut/alignment job that undercuts the dealer in Santa Monica by over $1,000. Yes you read that right. Ridiculous. John, my wife and I thank you wholeheartedly. You have won a few new customers and did so easily. I look forward to bringing our business to your team in the future. read more

Fair prices and very honest/trustworthy mechanics. I brought my car here for a second opinion and they told me that the expensive service the initial mechanic recommended was unnecessary. They provided the necessary and fairly priced service within the day, saving me hundreds of dollars. I'll be a customer for life. read more

Amazing service and work! I'm always hesitant when taking my car to a new shop, but my worries were instantly put at ease. Every step of the way with the repairs Steve kept me updated and made sure my car was taken care of. When my car was all done it was waiting for me outside the shop ready to get in and drive, no issues. If you have a hybrid I highly recommend this shop, they know everything inside and out with them. read more

Thanks for the quick service! This shop has always been the greatest and its nice to have a reliable place for my car to get the needed tuneup read more

I don't know cars well, so I am a highly suspicious person when it comes to this stuff. But the other reviews seem true. Steve and Junior are honest guys, and really a pleasure to be around. I bought a used Mazda Miata last week. I went out of town to buy it, and while I had a mechanic inspect it before I bought it, I took it to Japanese Auto Tech for an oil change and so they could do a thorough inspection. They found a lot of issues with the car the mechanic who originally inspected it before I bought it missed. Nothing catastrophic, just maintenance for a car with 100K miles. But at the end of the day it added up. The initial sticker price shocked me. Steve could tell and told me if I didn't need the car right away, he could order parts from farther away for cheaper. It would just take a couple of days to get there. Car is not my daily commuter so that was fine. Being the suspicious person I am, Steve also gracefully took two followup calls and patiently took the time to explain to me why all of the services he recommended were necessary, giving me things like the rotor depth readings so I could research it myself and feel good about pulling the trigger on it. Two days later, the car was ready, and I paid about $200 less than what Steve originally quoted me. Give them a shot. read more

I have a 2010 Nissan Sentra and I have been looking for an honest, reputable mechanic to call my forever mechanic. The car belongs to my 19 year old daughter who gets in it, drives it, puts gas in it, and little else. She was driving it a couple of days ago when it just lost power and died. Luckily she was not far from home. I looked on Yelp for a place that serviced Japanese cars and I came across Japanese Auto Tech Service. I called and spoke to Steve who was friendly and helpful. When I brought my car in, Steve was at lunch but I was helped by John and Junior, both of whom were also friendly and helpful. The team diagnosed the problem, gave me an estimated time for repair and they delivered as promised. The bill was significantly lower than I expected. There are other minor, moderate issues that I'd like to have fixed and I will definitely be returning to JATS. Outstanding customer service!! Thank you to the entire team. read more

I must say that they're so on point with the diagnostics of my 2013 Honda Accord and the price for everything was incredible. Definitely bringing it back immediately for more service. Thank you so much! read more

These guy's are f-ing amazing! They got me in and out with an oil change in less than 45 minutes! Wow! They are fast efficient and trustworthy! Don't hesitate or question. Come here! You'll be happy you did! Who needs the dealer for repairs when you have these dudes! You'll save money and you won't get screwed! read more

The little things they do-- really add up. I've taken my montero there after several misdiagnoses from other mechanics, and the team at JATS (ya'll can use that) really have their shit together and have been spot on with every repair. I'm a Professional Level 5 YouTube Mechanic with over 817 hours of viewed Mitsubishi repair content-- I'm also a horrible mechanic. But I have a little more car knowledge than the average LA person, and have some awareness when I'm being scammed for services I don't need and JATS has not once overcharged or pitched something I don't need. Which is crazy. And they use Torque wrenches for everything (even when they don't need to). I love that weird detail shit. I can't wait to get a torque wrench for Christmas, use it wrong, strip some parts and bring it back to have you guys fix it. Anyways, LA is full of bad mechanics-- this place does it right. On a side note-- I'm sorry to the mechanic that had to chisel off JB weld to take off my radiator (I thought it would work-- it did get me to the shop tho) and that other time I filled my coolant system with this copper goo because I thought I blew a head gasket (I'm an idiot). Thanks again! Greg read more

Thank you Steve, John, Blake, Isai, Junior and the rest of your team at Japanese auto tech for your professional and friendly service for the past three months...you guys are the BEST!! I finally found an auto shop/mechanics that I can trust and my drive of 50 miles for your service was worth it. You guys went the extra mile for me and you make me feel like a VIP. Thanks again! Willie (03 Maxima ) read more

J&M Autowerks - Auto Repair Near Me - Los Angeles, California

Amazing job. They fixed my Scion tc 07. Check engine light had come on and was really shaky and loud. They did a free diagnostics and fixed the problem. I think my car is running better than before the check engine light. Amazing company read more