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    J&R Jewelers

    2.9 (7 reviews)
    Closed Closed

    Services - J&R Jewelers

    Jewelry repair

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    1 year ago

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    4 years ago

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    9 years ago

    Great customer service with a friendly atmosphere! Prices are awesome and they never once push you to buy anything.

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    Warrenton Jewelers

    Warrenton Jewelers

    3.3
    (15 reviews)
    $$

    Great ideas for Christmas. Would be 5 stars if the store were open per website. Closed on…read moreSaturday 12/27 despite posted open til 4pm. Please post holiday hours somewhere.

    I brought my wedding ring in to be resized. As they looked it over, I was told that the channel-set…read morediamonds could use reinforcement as well just to make sure they stayed secure. Sounded like a good plan to me. When I went to pick up my ring, the sizing was perfect (and at a reasonable cost), and the ring looked terrific. However, the manner the channels were reinforced changed the essential look and shape and feel of the ring. What once was a smooth cusp across the surface had become this stair-stepped ribbon of ridges. It no longer looked like my ring, nor did it match my wife's ring. I expressed my disappointment, noting that I had not been informed of the intended change. The jeweler, Jim, was on-site and attempted to smooth the ridges a bit. The problem was lessened, but not resolved. So we talked more about my expectations and how it might be accomplished. Jim agreed to give it another go. When I returned later in the day, Jim had corrected the problem, built up the channels, and returned the ring to its original aesthetic. I am very happy with the results. What's more, in dealing with the problem, the staff at Warrenton Jewelers were professional, polite, and eager to make things right. All in all, a good experience, and I'd recommend their services to others. One last comment: I did a little browsing while they looked over my ring. This place is far more than a jewelers. I saw a station for tux rentals, several items of clothing, some eclectic art, small gifts, etc. Pretty cool shop!

    Jean's Jewelers

    Jean's Jewelers

    4.0
    (5 reviews)

    A few months ago when my fiance and I got my ring back after getting it resized we immediately…read morenoticed issues with it. Two of the prongs were visibly shifted and the band had a deep scratch that had no been there before. This was obviously upsetting to even need to bring up, but my fiance did so very respectfully and graciously and we were met with hostility and defensiveness from Jean herself. I was appalled at the rudeness in The tone of her voice. My fiance and I have never had to get a ring resized before, we are new to this. Jean went on a rant to us about how she's been doing this "for forty years" and I just stood there wondering how she's gotten away with such awful customer service for that long. Jean did agree to take the ring back and fix the prongs and buff the band, although she denied that they were the ones that messed them up. After this encounter I learned that my fiancé and I are not the only ones who have had this kind of experience at Jeans Jewelers. TWO other couples I know have had similar experiences. One of them simply asked a worker at Jeans if they could copy down their diamond number for security reasons, and Jean rudely intervened and told them that if they thought their diamond was going to get stolen then they shouldn't hand it over. Good way to comfort Your clients! And my other friends had a bracelet resized and when it came back wrong and they brought it back, Jean was not happy to satisfy their needs. Look, I get that she has Been in the business for a long time, but that is no excuse for being hostile toward your customers. I will never recommend Jeans Jewelers to anyone. And I highly suggest you steer clear if you want a pain free process for your jewelry needs!

    We were new to the area and needed some repair on our granddaughter's necklace. We were welcomed…read moreby Jean's staff, who did an excellent repair quickly. We have purchased gifts there since that time and have always been impressed with Jean' knowledge, selection, and excellent service. Great local business!

    J&R Jewelers - jewelry - Updated August 2026

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