I purchased a alternator online for In store pick up for my sister who lives 60 miles away. She…read moreshows up with confirmation number and they ask for MY identification before they give it to her. WTH? Really, it's already paid for online. The on duty manager refuses to give it to her and she calls me. In short, I explain I'm assisting my sister from a far. He wants me to come show him my information from 60 miles away. Seriously, instead of arguing... I tell him to refund my money and we'll buy somewhere else. He quickly changed his tune, gave her the part. However, he refused to take the core and refund my $35 dollars. What a jerk! With that being said... I had to take the core to a different location to get my core deposit back. Please enjoy your single star rating! I will NEVER return... Auto Zone has earned a new Customer.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Having some trouble with my truck, I pulled into this Autozone location on the way to a job…read moreinterview. Dressed as nice as I could be, I was in no shape to do car maintenance. The young man who helped me, Ricardo, offered to replace my battery. He even replaced the leads, which I had become corroded due to negligence on my part. This place was a God send. I cannot thank them enough. Highest recommendation.

Great customer service Rapid service…read more Clean environment Friendly employees Keep up the good work

I called to make sure they had a Cabin filter and Engine Air Filter in stock. The Gentleman said,…read morehe did and would have it ready. However, when I got there. I walked in, there was a bit of a wait. While, I was waiting someone else asked me, if I needed help. That was nice. One of my parts were not in stock. He looked all over for the item, even asked for help. It was finally found. The price he quoted was incorrect but he adjusted it to the correct price. He apologized for not having it ready. He said, he got busy. I totally understand. Well, I got what I wanted for Fifteen dollars less than the dealership price. I had to wait a little bit but it was well worth the investment. Praise the Lord!

My battery died and I went to autozone for a new battery and ended up getting a new battery at no…read morecost and the associate even put the new battery in for me. Next time I'll need to buy a battery, I don't mind having to pay next time, but this time was a true savings. A big thank you! This was the Lancaster store on Challenger Way.

Maryann was extremely helpful for us while looking for used cars. She responded quickly to our…read moreemails and confirmed our test drive's date and time.

Also posted this on Google which they deleted…read more IF YOU ARE COMING FROM OUT OF TOWN TO LOOK AT A VEHICLE STAY AWAY FROM THIS DEALERSHIP!!!!!!!!!!!! Came all the way from Waco to look at a used vehicle, had an appointment, confirmed the appointment, and showed up when I said I would. When we got there MaryAnn was in the vehicle on her phone giving me a call to let me know someone else had walked in 5 minutes before I arrived and said that I now had to wait for them to look at the vehicle and look at numbers before I was allowed to look at numbers. Apparently 2 people can't look at number on the same vehicle at one time. We asked to speak to the manager and the used car manger came out and told us that we could look at numbers if we wanted to. We told him we had gone to the wrong building in order to find MaryAnn and the manger said the people who showed up before us got there before us. Then proceeded to cuss us out as me and my son walked back to our truck. "Get the f**k off my lot then" We left and we to talk to the General Sales Manager and he said we could look at numbers and said "Well I don't want to waste y'all's time." He told us if we both were looking at numbers the other people who got there before us would have to say no to the numbers before we could say yes. Newsflash if we both looked at numbers and they said yes. IT WOULD'VE WASTED OUR TIME SO DON'T SAY YOU DON'T WANT TO WASTE OUR TIME. I understand you can't hold a vehicle but at least it should have been the other way around. IF ANYTHING the other people should've been informed we were coming and WE SHOULD'VE HAD FIRST CALL. Absolutely ridiculous stay far away from this dealership and go to the one in your town.

Great place I have been bringing all of my vehicles for the past 2 years here never had a problem…read morealways great customer service and don't mind answering any questions you may have

These guys are great. I came to get a replacement battery, and they installed it for me for free. I…read morealso came for wiper blades, and they installed those too for free. It's great to have a place to pick up a few things for the car, and have great customer service too!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

So with the state of the world the way it is right now, I was on a wait list, but they were able to…read moreget me in sooner than I originally thought an honored a coupon for some $$ off! That was amazing. And the whole time I waited they kept me updated as I moved up the list. Once I showed up a gentleman came out did a super thorough inspection of the full truck. If only the dealership could be this good when you go in for service. Lol. But they did the bedliner, they called me when they had a concern with the power tailgate and the gap from bed to tailgate, everything was rectified, they even sent me photos after it was sprayed! The product looks great I had the truck back within a few hours of initial drop off. Awesome location, awesome staff! Super happy!

The staff were super friendly and helpful. My appointment needed to be rescheduled because of…read moreinclement weather, but they were very accommodating. They called me before my rescheduled appointment and let me know that someone had cancelled their appointment. They got me in for my truck liner and I couldn't be happier with the finished product.

Norman in sales & Ron in finance provided a great experience. I reached out about a vehicle, and…read moreclosed the deal next day. I spent less than an hour in the dealership! I appreciated the ease of the process, fair negotiations, and no pushy behavior. I would highly recommend reaching out to Norman for any car needs, you won't be disappointed!

Buyer beware. I made the mistake of forgoing a prepurchase inspection. Battery died two days after…read morepurchase. Drivers door lock actuator went intermittent. Headlights strobe at night indicating need for ballast replacement. Engine oil leak dripping on garage floor and the suspension started tilting to one side. $6000 to make right. They are either incapable of assessing problems or they choose not to disclose them. Either way they don't care about the problems a customer will inherit.

I can't say enough about how well I've been treated by the team at Royal Enfield of Fort Worth! I…read morehave purchased two motorcycles, and I will be back when my two-wheeled addiction needs a bump. They work hard to make a good deal, and if you experience any issues, they quickly remedy the situation. Bottom line: Don't go anywhere else.

My experience with MJ Royal Enfield of Fortworth was perfect from beginning to end. This dealership…read morewas honest, reliable, and fair. I dealt with both Krystal and Mike who walked me through the process of purchasing my Royal Enfield Hunter 350 with no hassle or headaches. Being out of state, from NYC, I was concerned that issues would arise and purchasing out of state would be risky. If you are buying from out of state you will be dealing with honest and reliable people at this dealership. Krystal also guided me in having the bike hauled from Dallas to NY without incident. I expect to do business with MJ again in the future. OUTSTANDING!

Great place to buy a car. I would recommend these guys over others in the DFW area. There are a lot…read moreof scummy car dealers out there so be careful!!

This is the best experience I have ever had buying a car! My salesman was so relaxed and not pushy…read moreone bit and was honest. Even going through and speaking with the financial part was super Easy and less stressful. Before coming here we went to 2 other dealerships ready to buy and all they wanted to do is make finance money off us and we knew it! I told suggest coming here and My XT5 Cadillac! What can I say other than I'm driving a luxury vehicle! I've never been so happy! Ask for Aaron Diaz and he will take care of you in a way that you deserve and make your stressful situation a great experience will you will come back! And we will! Kat and Brian Hoffman