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    J Baer Classics and Service

    5.0 (1 review)
    Open 9:00 am - 5:00 pm

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    1 year ago

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    Covert CDJR Bee Cave

    Covert CDJR Bee Cave

    3.2
    (11 reviews)

    Hands down, this was the easiest car-buying experience I have ever had, and it was completely…read moreremote from start to finish. I cannot say enough great things about the outstanding team at Covert CDJR Bee Cave. Obi went above and beyond by sending detailed photos and a thorough walk-around video, which gave me complete confidence in the vehicle before I ever saw it in person. When the vehicle arrived, it was exactly as described with no surprises. Christian, the business manager, made the paperwork quick, simple, and stress-free. A huge thank you as well to Ragen, the sales manager, for making sure every part of the process went smoothly. I received a trade-in offer that beat the market, and the purchase price was the best I could find within 1,500 miles. Whether you are shopping remotely or in person, this is the team you can trust. Excellent job, Covert CDJR Bee Cave!

    The service department sucks. I took my 2020 Ram 2500 in for a rattle when 4wd was engaged. Dropped…read moreit for a 9:00 am Monday 12/8/26, 2 days, no change their mechanic was 'sick'. Thursday they stated they had not looked at it, still 'sick'. I told them I was picking it up on Friday after a call with another 'sick' excuse. Some idiot mechanic took the plug out of the front differential, and only hand tightened it. I took it to a reputable mechanic, he put it on a lift, told me to come in and look at the plug. Covert had caused all the fluid to be drained from the transfer case and potentially destroy the entire gear box. What a loser dealer. That is what I get for using a local business without checking reviews. I forgot I had a run in with Covert Bastrop in 1995, where I bought a new 4 wheel drive Suburban on the phone. Had a buddy drop me an hour outside of Austin at the lot, I went in to execute and they sprung a hail damage waiver on me. Never disclosed. There is obviously an epidemic of liars from sales to service in this organization. Do not frequent these businesses.

    Covert Buick GMC Bee Cave

    Covert Buick GMC Bee Cave

    3.4
    (14 reviews)

    I unfortunately do not have a single nice thing to say about the Covert Bee Cave. There's no…read morefollow through from anyone to see that you're properly cared for. There's no rush to service or to help the paying customers. Only towards the sales and I can tell you that motto will be remembered in Bee Cave and isn't something the community takes well. You say brakes and other items are there most important factors when it comes to safety it is your biggest concern with inspections. Yet other dealerships are fixing the issues while you say "that's normal" or "that's fine, there was nothing wrong". Covert GMC Bee Cave, you should be ashamed of your daily practices and what you put on your lot. Whoever handles the safety inspections, needs to be part of your high turn over covert keeps blaming when something goes wrong. I've had two vehicles that have spent more time in the shop than with me. Ive bought 2 Audi SQ5's recently - paying interest on two vehicles. The one that had to be bought back by covert due to its having major issues. Along with the new one being in the shop. But it's at Audi due to yall stating the brakes and noises and pedal issues were perfectly fine when they were not. For the past 5 months since trading my car I've been in loaner from Audi more than I've been in my personal car. Cherry on the top. I've put less than 2k miles on my new car and had to stop into discount tire today they said I will need to replace the tires soon. Looking forward to yet another expenses. Thank you covert bee cave.

    Amazing customer service! The staff here is friendly, and the environment is very clean and…read morewelcoming. Not to mention the service department is on point!

    Kwik Kar of Dripping Springs

    Kwik Kar of Dripping Springs

    2.7
    (116 reviews)

    So there's no misunderstanding. I was a customer for over 4 years. I am 79 and disabled. I cannot…read morestand or walk without a cane. I went to the shop get quotes for spark plug replacement and injector service. I also had a question about a previous charge for work done several months before. I was in the waiting area alone. A person who I'd never met in 4 years plus came in. When I asked about the charge he had no curiosity about the work performed. He immediately told me their rate was $160 per hour and if I didn't like it to go elsewhere. I was shocked. The previous work done was to replace a hose to the windshield washer bin. After the work was done I talked with the mechanic as I know most of them as I was curious about the issue. He explained a broken tube or hose and replaced it. I asked him how long it took to find the issue and replace. He laughed and said no big deal and took 15-20 minutes. I didn't even bother look as the invoice since I had been going there 4+ years. I was charged well over $100 for labor. The "manager" stated he been there since the place opened and told me to leave as he did not want to do business with me. I never raised my voice, used profanity or engaged in any argument. He feigned calling LE to have me removed. I just left. Never said another word. Then in a post by the purported owner claimed that it was about the safety of their employees and customers. This is blatant lie. I've been an elite reviewer for 7 years. It's always my interest to support local businesses and you can even read my previous comments on this business. So here's what's going to happen. I am a disabled veteran and member and past officer of multiple veteran organizations including the VFW,PGR, VVAW and CVMA. I'm going to post my experience with this rude jerk on all social media including NextDoor. I will give the real owner of this business 24 hours to contact and clear it. Since I'm a customer, you have my number. Balls in your court.

    Had an oil change earlier this year and a month later found oil leaking from the loose oil filter…read more Called them and was told it happens from the vibration from driving... went back for another oil change and again found oil leaking from the loose oil filter. Only happens when I use this place.

    J Baer Classics and Service - car_dealers - Updated August 2026

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