This was my first visit to EXC and I am so impressed. i ordered full leg wax. its sognifigantly…read morecheaper than Goulds at EWC, everyone was super kind and positive. They saw me right away. Ashley made me so comfortable and she does quality work.

Shakira is the best and always does a fantastic job on my eyebrows and delivers outstanding…read morecustomer service. Request her for your next appointment.

I got the house facial and it was amazing! My skin is sensitive so I didn't want anything too…read moreexfoliating and harsh. I'll be back for sure!

I had my face, legs and bikini area done, I've never felt so confident…read more I definitely recommend buying the FUR OIL & pumice scrub, will make you feel like a millionaire!

This is my go to place! They are always so nice and quick! Plus a free cocktail ;) I do wish they…read morehad more glitter polishes though!

VSL Nail Spa is part of the VSL franchise, with this particular location opening around May 2025…read more Since it's still fairly new, walk-ins are welcome and you're likely to find an available nail tech without a wait. The salon is located in a shared strip with ample parking, so finding a spot is easy. Inside, the layout is clean and organized -- manicure and express stations are on the left, while pedicure chairs are on the right. There's an impressive color selection and displays of trendy nail designs throughout. The salon also offers waxing and eyelash extensions in private back rooms. All the equipment, from the manicure tables to the plush pedicure chairs, was clean and modern! Tony, my nail tech, was fantastic with both my manicure and pedicure. He's incredibly detail-oriented and professional. Would I come back? Absolutely.

To be clear, this is not a review of the service. I HIGHLY recommend Tiana at the Union Ave…read morelocation. She is the best. This is a review of the business, both corporate and Memphis franchise ownership. I signed up for S Pass and didn't use it as much as I thought I would, ending up with over $300 in credit for services. I asked the manager if it would be possible to pause membership and still use my credit before resuming. She told me that she could remove my payment method from the account, the membership would still be active, I could use my credit, and add a payment method back later on. Perfect. Except that not only did this suspend my membership, and so did not work the way it was explained to me, in the intervening month the entire program was discontinued. Corporate headquarters informed me that (though when signing up for the Pass there was no indication that I was entering a contract with anyone other than the corporate entity), they took no responsibility for this or the fact that there was NO NOTIFICATION of the termination of the program sent to members. They flatly refused any assistance and told me it was the Memphis franchisee's responsibility to resolve the issue. I called the manager again. She returned my call saying that I could at least begin paying the monthly fee again and not be out the over $300 that I had lost. I went into the store to do so and had booked a service as well. When I arrived, I was informed that I could not, in fact, do this. I was provided a free service that day (the manager, to be fair, was as helpful as I think she was able to be at this point), but am still out a fair amount of money. I hate that I cannot continue to visit Tiana for service - again, she is fantastic - but I cannot give business to an establishment that wouldn't even offer to split the difference on a gift card to keep a loyal customer.

the technician who gave me the wax was very professional and helped me through it. I would like to…read moretry it again someday even though it was very painful (low pain tolerance) . the vibes are nice and relaxed, clean. good value for the money.

I first visited in 2018 and used a Groupon. I returned several times due to great service by Aspen,…read morebut eventually stopped going because I moved to the other side of town and the drive was too far. I recently purchased another Groupon I was told that customers may only use one -- ever. Not only is this NOT reflected in the Groupon BEFORE purchase, AFTER purchase it simply says you can't use another Groupon within 24 months. Not a lifetime. Aside from the fact that is this a terrible policy, the manager didn't even get on the phone to make it make sense. She relayed the message through employee who didn't seem so sure of the rules herself. I was told my money would be refunded, but they have yet to do so.

Was charged full price for a service I didn't receive. I canceled my follow up appointment, and…read morethey charged the card I used to book my first appointment on the internet because before you can book you have to pay deposit but On the day of my appointment I paid the rest in cash. Adrienne was very persistent about selling her expensive garbage juice skin care products that only made me break out more. Don't recommend this place. If I could I'd give it 0 stars. When trying to support black businesses go wrong ‍ $245 gone

My name is Sheila, her service is very professional, service provided were Fantastic!!! Love every…read moreexperience that I had, the environment was very friendly and comfortable!!!!!!

1st Facial My…read moredaughter got her 1st facial and dermal-planing at Smooth Secrets Wax Palace. Akeida explained in detail everything was doing, asked about allergies, and her facial regimen! She explained all end results are different and what to expect in the coming days. I wish I would have taken before and after pictures, the results are amazing! My daughter will be a repeat client!

First time coming in and Soni was so kind and helpful. I went in to try lip with thread and…read morecontemplated eyebrow threading since I wasn't fully grown out yet. She reassured me that she would only clean and double checked to make sure she understood. Once we got to lip, she asked if I was sure since threading is so painful in that area and even said she would recommend waxing since she has felt the pain. I ended up changing my mind. There's nothing better than trusting your eyebrow lady.

I keep trying to give this place the benefit of the doubt, but genuinely the bad reviews should be…read morelistened to. These "stylist" are stuck up and overpriced-- $45 for a "blowout" and $15 extra for the hair wash, when that should be included with the blowout is crazy...... a TRIM is $45 for short hair. Thats $105 for mediocre work. Save your time and money.

Always love getting spray tans. They are all so sweet and the place is always so clean.read more

The ladies here are so great and the only ones in town I trusted to do a tan for the most…read morephotographed day of my life, i.e. my wedding day. The process is pretty simple and doesn't take long; everyone here is a total pro so there's no discomfort even though you're standing practically naked in front of a stranger. I'd say the first day was a bit more than that I would have liked but my wedding tan wasn't my first so I knew that going in. I was sprayed on a Wednesday and got married on a Saturday and had the bridal glow I was looking for. The tan slowly faded throughout my honeymoon. They have package deals that are really great and there's also partial body tan options. Love love love!

Great cut and great service at PJ Grooming. Super clean work, friendly vibe, and they really pay…read moreattention to what you want. Walked out looking sharp. Definitely recommend and I'll be back.

The best haircut and beard trim I have ever gotten in 57 years! Talk about dedication to what you…read moredo! PJ exceeded expectations! I will be sure to stop here every time I am in Memphis!

Needed an appointment before vacation as my normal tech wasn't available. Googled and found this…read moreshop not far from my home. I've seen several FB posts in the past so I was comfortable proceeding. Very easy to book via their site. No wait upon arrival. Very clean location. I was paired with Leilani as my tech and she was fantastic. We chatted the entire time about so many things. She is a sweetheart. She did an amazing job on my natural nails. She provided exactly what I requested. I would visit again.

I like this location because there are several services available. The location is clean, the techs…read moreare friendly, thorough, and always make sure your needs are met. You never feel like you're being rushed out the door.