Shaun & Austin provided great servicing to find the issue and resolve it. Much appreciated and…read morehighly recommend as long as they keep a servicing team like this in place.

Called them for plumbing issue. Plumber came out and fixed issue. Received amount due via email…read morefrom Mansfield. Amount seemed high so requested breakdown of charges. Simply received email stating amount was for parts and labor-no itemization. Disappointing, not likely to use again.

Over charged in addition to the maintenance agreement I had with them…read more Charged me $200 for 2 capacitors (parts) that cost $17 each at Amazon or Walmart. When I complained I was told "Sorry and good luck in my endeavors" ??????

We would highly recommend them for our needs anytime. They were so quick to schedule our…read moreappointment, arrived 5 minutes before expected. We had to recall them the next day & they came right over, diagnosed the problem, had the part & fixed it promptly. And best of all they were very reasonable. I can't thank them enough for their kindness, promptness, & honesty.

Our AC at our rental house went out Saturday Memorial Day weekend. We had tenants there and it was…read more89 degrees. Weikle's actually answered the call and Tim came by that afternoon. He got it running to get us by for the weekend but it had to be replaced. Jake came on Tuesday and gave us an estimate. Patrick and Frank replaced it the next day. They were excellent. I had called 5 other companies that advertise 24/7 service but none of them responded to my messages. I would strongly recommend Weikle's Hometown Heating and Air.

Our AC went out during the heat emergency our company of 4 years told us they were so busy we had…read moreto wait 4 days for service! So we asked on social media about a good company and this one came recommended to us, well we got and appointment within just a few hours of calling and our AC is fixed . Jay was an excellent tech professional and courteous. He served the system in about 20 minutes and got it running again and explained to me what the problem was, the charges were reasonable and the service top notch.. so I signed up for a maintenance program, and this is now my new HVAC company. I highly recommend this company to anyone in area who is looking for professional service, and great customer service. A++ a new loyal customer!

Cooper mechanical is not only the BEST service provider around, they are community leaders and…read moresupporters. I work at a summer camp, and I had a few campers who needed monetary support with field trips this summer. II felt so useless they couldn't attend .I asked a worker (Mr. Alston who gracefully paid for three campers to attend that week field trip and recieve kona ice with friends. He later asked Cooper to sponsor those campers. They showed kindness and what it means to be community supporters. I was really worried because my camp is in Conway. But just like their service they provide support in Conway also. Thank you from Mrs Alston at camp blue. Be like cooper support those who support others . CALL COOPER Services.our community supporters..Thank you again

worthless to non existent service and support. Typical company too big to care for customer…read moresupport. They will install but then your on your own, good luck.

Barrett came out twice within 24 hours to fix my drainage complication with my air conditioner …read more very skilled and experienced . All other reviews are 5 stars , but " Karen." thats how Karen's are lol

J Barrett and team are very responsive to my needs and do a great job maintaining my Dual Heat…read morePumps throughout the year. I have also used Jim and his team to purchase outdated heat pumps and it was done in a very timely and professional manner. I highly recommend J Barrett Heating. Bill from Sunset Beach.

Very dishonest company. I used to be an employee and saw how they operate. When I left they didn't…read moreeven pay me my commission check. Don't give techs any paid holidays or benefits. Don't recommend anyone using or working for this shady business.

I'm a semi-retired 76 year old management consultant. I had this company install a new 3 ton Trane…read moreheat pump and 3 ton air handler in my condo in July 2018 -- right after my wife and I bought the condo. We maintained a contract for maintenance twice a year for each year thereafter, typically in the fall then in the spring. Our most recent second maintenance under contract was in April 2024. Our system was not functioning properly, not cooling our unit, so in addition to maintenance they charged to diagnose my problem, and as part of this they added one pound of refrigerant for $90 (refrigerant is not supposed to leak) and also installed a Honeywell thermostat and programmed it, but improperly (had to have someone come back 10 days later to fix it). I found this thermostat on Amazon for about $90 but I got charged around $350. My wife and I had to go out of town for medical reasons and were gone from July 27 to late evening Friday August 2. We put the thermostat on 73 degrees when we left and it was still working when we returned. However, when we got back in the late evening of August 2 there was an odor in our condo, and the sheets on our bed were wet. We had to put them in the dryer before we could go to bed. On Monday morning, August 5 I called and explained that our HVAC system must have a problem, we have an odor and our sheets are wet and I can see condensation under the air handler and it looks dirty. I sent pictures then got a return call and was told I could have an appointment in about 9 days, on August 13. I explained that we had an emergency situation, that we bought the system from them and had maintained a contract with them ever since 2018. I got nowhere so the next day I called another company and they came out the same day! So much for loyalty to long-term customers...no thank you, I'm out. On the issue of refrigerant, we also had 4 oz. of refrigerant added in April 2022 and I called the only person at this company that I trust, Trevor, and he said the system should not be losing refrigerant. So, when I needed a pound of refrigerant in April 2024, I would have thought their technician would be saying something is wrong here, but no, nothing, he just shrugged his shoulders and said you need refrigerant for your system to work, so I had to say ok. He had no idea if there might be a problem. I had a capacitor on my heat pump replaced in March 2023 and then less than seven months later in November 2023 a different technician said I needed a capacitor on my heat pump. For the first one I was charged $104. For the next one the charge went up to $147.80. I called and complained and got this escalated and was finally granted a credit on the second one but nobody seemed concerned about why I could have a capacitor work just fine since 2018 but suddenly it needed to be replaced every six-seven months. The original staff in 2018 was really good. All the staff I met at that time and dealt with for about two years are all gone except for Trevor. Loyalty is important to me. When I've been loyal to a company and have a horrible situation, I expect help in a reasonable time, not 9 days later when other companies I've never dealt with will send someone the same day.

Today marks the second "emergent" need for work on my aging air conditioning units. Each issue was…read moreseparate from the other. Each was on a Saturday and Dylan was on call. He gave me an estimate of the time he thought he would arrive. I was impressed with his knowledge, quick diagnosis, and work completion. He was professional yet personable. Rates were fair and same day service on a Saturday a bonus. Fingers crossed I won't need him again soon but rest well knowing he'll be there when I need him.

Called on Sunday in the middle of the summer and they came quickly to fix. Owner was genuine and…read morehonest about the issues and was VERY knowledgable . Presented options and way to prevent system from freezing up in the future. Gave great advice and really worked thoroughly through the issues. Very pleased with result and most importantly did have sticker shock at bill!

Asked for a bid on a Mitsubishi Ceiling Mount unit. The team, Hunter Elebash and Kevin Sydnor came…read moreout and climbed through the scuttle hole, decided we could use the cassette for our remodel. They were great on scheduling around not only the work schedule of other contractors, also the holidays. Prompt, showed up when scheduled, cleaned up afterwards, communicated clearly and troubleshot the installation very well. Excellent value for the time spent and the end result was fabulous. Engaged them for a service contract for the other HVAC units in the house. The unit doesn't impact the views of the intercostal or sunsets and doesn't take up any of the limited wall space. Cost was competitive and all inclusive. Did not ask for any up front monies and would only accept payment when complete and functioning. Highly rated service!

Our ac went out & we called our Home Warranty Co. They sent out a service from Warren-Hay from N…read moreMyrtle Beach. First 2 guys came & diagnosed the problem & sent request in for new part.The second guy named Chris T ( I believe) came & installed & finished the job. Very good work & very knowledgeable about the job. I highly recommend this place.