Battery died, gave it a short charge,called Advanced in Wallingford, called and got great service…read more Drove down,purchased new battery and they installed it on the spot. Couldn't ask for batter service. Highly recommend.

John Amenta is the manager and is always helpful and knowledgable and solves my parts needs.Highly…read moreRecommend this store.

Yes, we have an O'Reilly's battery. That was purchased 2/24 which usually is two year warranty…read morebecause we didn't put any number with this product. They won't honor replacing the battery which I think that's pretty shitty not everybody owns a phone or has a number to put down for something that you could clearly see is only under the two year warranty. I just don't understand why they can't replace it and send the battery back to the manufacturer.

Worst store ever. I went in today to do an oil change on our car. As I walked in the sales person…read more(I use this term loosely) asked what I needed. Had he not asked I simply would have walked up to get the components myself. I gave him the year, make and model of my vehicle. After typing it into the computer, he proceeded to tell me how hungry he was then... no lie turned around to check his cell saying "has anyone texted me?". Who he was asking I have no clue but I had to wait for him to put his phone down. We walked back to the oil section and I told him I wanted whatever was on sale and high mileage. He proceeded to tell me that "everything is on sale" before telling me I needed to put synthetic oil in the car. I said I didn't need it, the car has well over 150k and just need the simple on sale high mileage. He proceeded to try to tell me I was wrong but, pulled the normal high mileage oil off the shelf when I said basic (with an audible sigh mind you). He then proceeded to walk over to the oil filter section and tell me that unfortunately the filter that comes with this product is crap. I said it's just our around town car and we don't go far. I said had I still had my mini Cooper I'd opt for something better like a FRAM. He then tells me that's stupid because you can't say FRAM and better in the same sentence. I said I'd used K&N in the past as well and he told me I was stupid because they're crap too... It's at this point, had he continued to talk, I wouldn't be writing this review. I'd be waiting to be bailed out of jail. Had he uttered one more derogatory word, I'd have likely swung on him. I've been working with my dad on cars since I was about 8 years old. I don't assume to know everything HOWEVER, I too am in customer service (albeit in the Information Tech field as a manager), I have NEVER in my life dismissed someones opinion on a product even if I knew they were wrong. I MAY suggest something different based on experience but never act like this. After leaving I called the store. THAT kid picked up and I asked to talk to the manager (Matt). He was at least cordial. I explained to him what happened. He was very apologetic and asked why I didnt say something when I was there. I told him I've got a very even temper with a long fuse, however I'm also Puerto Rican so when the wick is lit.... I told him I couldn't guarantee that I wouldn't have lost it and started screaming so I thought it better to just take my leave. I told him I could have ordered it on Amazon OR just gone to Walmart and gotten equivalent products and probably cheeper too. I said I work more than 40 hours full time and I shouldn't have to deal with this crap on the weekend trying to get items for maintenance on the car. As it is, I've already left feedback on the "autozonecares.com" site which I doubt they'll respond to and left a voicemail at the regional office. In the future, I'll be playing the option of Amazon, Walmart OR one of the other auto stores in the area. Before I left the house I was speaking with my dad and he mentioned that O'Reilly had the oil change for the same price. Hind sight is 20/20 they say but I never thought it could be a foreshadowing. I actually was thinking on the way there to myself if I was going to be hassled. Ironic...

Danny and his staff are very informative, with 20 + years of experience they have a leg up on the…read morecompetition. Over the past year I have dinged my new SUV and Coatings has always been around to provide me the paint I needed to cover my mishaps. I highly recommend him and his team.

These guys are great! I cant say enough good about them. I have been coming here for years for a…read morereason. They have the best advice and I always leave with the best product for the job. Highly recommended.

I needed a starter and alternator rebuilt for a peice of equipment that I have . There guys did…read morean excellent job at a very fair price I definitely recommend them!!!!

Super helpful employees, very clean store and everything you need easily located ! This is my…read morehundredth time coming here but yet I've never reviewed it . I was able to pick up brake parts today by just going online and ordering them & within minutes it's ready waiting in the store if available. They have great prices & even better prices online if you find a coupon. They check batteries and more for free and even installed my wiper blades for free when I bought them here .

I've come here a number of times and always receive great service. A midweek visit during the lunch…read morehour usually results in getting the supplies you need and getting you on your way. Employees here are helpful. One time, I needed a specific sized windshield wiper and the employee starched the back rack for the size in question; and found it. And they usually have some good sales as well.

I only had half a mind to leave home with my car and arrive in a new car today, and am elated at my…read moredecision to take the leap. Miguel, Katie, Amiya (spelling!) and the rest of the crew were easy to immediately connect with. Not only did I leave with a new-to-me car (one I've wanted since I started driving many moons ago, to be honest) but I left with new relationships and ultimately had one of the best Mondays ever -- especially considering I now have an "Ultimate Driving Machine" of my own. Thank you to the whole team! EDIT/UPDATE (June 19, 2026): Well. I wish I was writing this update to say everything after the sale was as positive as the buying experience. Unfortunately, that hasn't been the case. To be fair, I have no personal issues with any of the employees I've dealt with. Everyone I've spoken with in person, over the phone, or through email has been polite, professional, and easy to work with. My frustration is with the condition of the vehicle and the process that followed. I purchased a 2017 BMW 530i and began reporting issues almost immediately. Within days of ownership, I was dealing with TPMS faults, HVAC problems (the driver's side would blow hot air when it shouldn't), rough idle/vibration concerns, and steering/alignment issues. I reported these concerns and brought the vehicle back multiple times. Additional items that were addressed included broken driver-seat trim, damaged exterior trim, blend door actuator issues, and alignment concerns. As time went on, communication became increasingly difficult. Calls frequently went unanswered, voicemail boxes were often full, and promised follow-ups didn't always happen. The vehicle spent significant time waiting for repairs while I tried to get updates and answers - yes, I was out of a car during Memorial Day weekend. Eventually, I became tired of waiting and decided to have the vehicle inspected by BMW directly, primarily to diagnose the air-conditioning issue. Their inspection revealed multiple coolant leaks, low coolant levels, and leaking front struts. After spending approximately $800 on diagnostics and repairs (including the coolant evac + recharge), the air conditioning finally operated properly. However, BMW also identified several thousand dollars' worth of additional recommended repairs. Wanting a second opinion, I then brought the car to a highly regarded independent BMW specialist. Their inspection identified additional coolant-related issues that BMW had missed, significant oil leakage/seepage, stored fault codes that were not visible on the dashboard, and other mechanical concerns. They repaired an additional coolant-related component that BMW did not identify, and they completed this work for slightly less than BMW's quote. At this point, I have spent roughly $1,800 out of pocket on repairs within the first two months of ownership while contributing less than 750 miles to the car's history. Some of the issues identified across both inspections include coolant leaks, leaking front struts, worn balance-shaft end caps causing oil leakage, a worn-and-ready-to-replace guibo, belt-related service recommendations, wheel concerns, and additional mechanical repairs that could total several thousand dollars. What frustrates me most is that many of these issues appear to have existed long before I purchased the vehicle. The car was presented as being in great condition, yet I am now dealing with a lengthy list of repairs almost immediately after taking ownership. I can accept responsibility for not obtaining my own "external" pre-purchase inspection, but I also don't believe a customer should need to uncover this many significant issues so soon after buying a dealer-sold vehicle represented as being in excellent shape... ya know, despite it being a nine-year old BMW after all. I should've known better, yes. And I did... But alas. To their credit, the Wallingford team has recently been much more responsive. The staff I've spoken with there have, too, been empathetic, professional, and willing to listen. They have offered to perform their own inspection and work with the warranty company to determine what repairs can be covered. I appreciate that effort and remain hopeful they will help bring this situation to a fair resolution. I genuinely love the car. When it's running properly, it's everything I hoped it would be. That's what makes this experience so disappointing. Owning the vehicle has been overshadowed by a constant cycle of inspections, repair appointments, warranty discussions, and unexpected expenses that began almost immediately after purchase. If the dealership ultimately stands behind the vehicle and helps resolve the remaining issues, I will happily update this review again. I sincerely hope that's how this story ends.

NEVER PURCHASE A CAR FROM THIS DEALERSHIP…read more Before my husband purchased his vehicle May 30, we specifically pointed out that the engine was shaking and was assured the issue had been fixed. Within a week, the exact same problem was still present and we had to bring the vehicle back for repairs. The dealership has now had the vehicle since June 8th for two weeks, leaving us without transportation. Throughout this process, communication has been extremely poor. They are refusing to call us back to discuss the repairs, arrange pickup, or offer any accommodation for the inconvenience of being without the vehicle for such a long period of time. They are now telling us the vehicle is ready, but after having a major mechanical issue almost immediately after purchase, we have very little confidence that the problem has actually been resolved. Being left without transportation for weeks and then expected to simply figure out how to retrieve the vehicle myself is unacceptable. We simply requested to Anna that they arrange for the vehicle to be dropped off to me and they refused. They wouldn't even accommodate me to find a way to come pick it up. If this is how customers are treated after the sale, I would strongly recommend taking your business elsewhere. Every time you call to speak with management they are "tied up" I will be filing a complaint with the DCP and BBB Please don't even bother speaking to Brian he just takes notes and doesn't bother to try and find someone who can help.

Believe it or not, the country of origin of my Subaru Crosstek, (Mexico,USA,Canada) determines the…read moreexact windshield wiper blade replacement I needed...what ? WELL, thankfully Pete at Carquest knew all about it, and set me up instantly and even installed it for me...AWESOME SERVICE.....THANK YOU PETE AND THANK YOU CARQUEST. Ed Pergiovanni

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

I've gotten a few parts over the years from Underpass, and have had so-so results. (Once I got 3…read morebad alternators in a row for my Pontiac.) But this most recent experience has completely turned me off ever going back. I saw on car-part.com that Underpass had a transmission assembly I needed. I called on a Monday to confirm and get the price; they confirmed they had it and gave me the price. I said I'd like to pick it up the following Saturday, so the guy on the phone said to call Thursday or Friday to have it pulled out of the car it was in. I called Thursday, confirmed I would be there to pick it up Saturday morning, the guy on the phone said no problem, and took my name and phone number. That Saturday, I drive all the way up there and arrived at about 10am. The guy behind the counter said he "didn't see any note" about it, and he'd have to check if it'd been pulled. Waited 1/2 an hour, then told me it had to be pulled. Fine, I said I'd wait. About another 1/2 an hour later, he told me, "It's not gonna happen today, Bud." I was angry, as not only had I called ahead and been told it would be pulled for Saturday pickup, but I'd left my phone number and would have expected someone to call me if it wasn't ready for pickup as they'd promised. I had a mechanic lined up and all ready to do the install, and had wasted my time driving up to Underpass. There was no apology, no offer to deliver it, nothing. I was able to get it that same day from Chuck & Eddie's (already pulled and in their warehouse), at the same price and with a 1-year warranty (not offered by Underpass).

My husband and I both called Thursday and were told they had an 01 Explorer lift gate in good…read morecondition and that it would still be there on Saturday. Well, after driving an hour to get there, they did not have it. That was most disappointing. On the upside, the gentleman at the desk did try to call around to other salvage yards to find one but didn't have luck finding a place open on Saturdays. He gave me a list to work with and after some more traveling and calls, I was able to get what I needed. Poor review because they should be more aware of their inventory.

I just think just cause there's not a phone number connected to this item for a warranty. I don't…read morethink it should not be replaced when clearly the manufacturer warranty is not even up not everybody owns a phone when my wife purchased this battery. She didn't have a phone and she didn't think to use my number. She's an immigrant so she's not used how things work here and I think O'Reilly should've replaced the battery send that back to the manufacturer also not everybody owns phones so why won't they replace this? If somebody from corporate wants to get a hold of me my number is 203-589-9390. My name is Scott.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.