Well after the Logan B first review 2 years later the ABS module was drilled making the ABS light come on DO NOT COME HERE tried making a statement that the vehicle was worked on before them and was never worked on before them they had always worked on the vehicle DO NOT COME HERE UNLESS YOU WANNA BE IN DEBT read more

Would not recommend coming here to get a car . First off I'll start by saying that the prices of the cars they have are INSANE !! I honestly feel like they fix the cars up to make them "sellable" but you'll run into issues soon after leaving the lot with the car . I only had my car for a year and a half and already have to get the muffler , exhaust system replaced . I'm feeling like that issue was already there before the car was sold to me. They won't let you switch out cars until your balance is $2500 , which that would mean starting a contract all over again .. please do not come here . Now I'm stuck dealing and paying for a car that has a ton of issues .. read more

Car has been in the shop over 1/2 dozen times in 1 year and twice from the same problem They absolutely suck balls read more

DO NOT, I REPEAT, DO NOT DO IT TO YOURSELF! This company does not care about its customers. It takes advantage of people who have nowhere else to go to get a vehicle. By the time your done paying off the loan they give you , with the high interest rates, you could have saved up and bought yourself a brand new Maserati. Don't let these people take advantaged of you as they did with me. I wouldn't refer my even my worst enemy to use this company. read more

10/10 my mom bought her first ford today from Jdbyrider i think they did a awesome job helping her with the car thank you jdbyrider

This is the Best car dealership I've ever seen for people with less than perfect credit. Their support staff works tirelessly to get everyone approved for the car they need. In a world where everyone makes promises they don't deliver on, these guys deliver every time. They work very hard to find a vehicle that fits in your budget. Their service staff makes sure every vehicle is in tip top shape before they let you take it off the lot. Even if you've been turned down everywhere else, there is still hope. And that hope is at J.D. Byrider in Easton pa. read more

Do not go here. A while back, my mom got a car from here and she had a great experience. They repaired what was wrong and were very responsive to issues. She traded that car in to JD byrider and got a POS SUV. it broke after a few months and even though she had a "warranty", they blamed everything on her and since we couldn't afford thousands for a repair that should have been covered by the warranty, they tacked the repair on the loan. She was paying 600 a month, and the car WAS STILL BROKEN. this company takes advantage of people who don't have many options read more

They tell you it's based off income but once they tell you they want a $400 monthly payment, they said 'well your credit isn't good'. This was for a 2007 mini van with 140+ miles. The car they offered was junk!!!!!! I couldn't believe they even considered selling that. Plus everyone that worked there looked like they date each others cousins. I went to Gateway Kia Q-town got a '11 sedona 84k for $130 a month. DON'T GO TO JD BYDRYER read more

The cars are crap. The service is crap. They do not stand behind what they sell. Service doesn't answer the phone. They take way too long to look at your car and then tell you nothing is wrong. a week or 2 later, it's acting up again. Stay away! read more

I came to JD Byrider as a last resort after being turned down for a traditional auto loan. After having 2 cars repossessed, I wouldn't give me an auto loan either. JD Byrider is not a traditional dealership and does not operate like one. The process is different and in many ways, better. I had been driving an old car I bought for a few hundred dollars and while old car ownership can be fun, I was spending a lot of money to keep a worthless car running and it still had other issues. Owning an old car is less fun when I don't know how to do mechanical stuff and I have to get to work on time. The car I got here is in excellent condition with 4 brand new tires, brand new inspection and clean enough to eat off the floor. Yes I could have bought this cheaper somewhere else, but nowhere else would finance me or offer a warranty. My payment covers the car, the warranty, discounted maintenance and repairs, plus JD Byrider reports all payments to the credit agencies. My credit score is already going up. When I first came to JD Byrider, Colleen took the time to go over my budget, history and what i needed in a car. No other dealership does an in-depth budget. It was then that I realized why my previous auto loans were unsucessful; traditional dealerships don't care if I can afford it or not. My previous auto loan was mathematically impossible so no wonder it got repoed! JD Byrider asked what I pay for groceries and household bills, so we knew exactly how much I would have left over for a car payment. For the first time I knew exactly what I could and could not afford. I left feeling confident and I was grateful for the excellent customer service. Because JD Byrider specializes in bad credit, they were completely non-judgmental, understood my situation and offered solutions. Colleen's helpful and understanding attitude allowed me to be open and honest in a way I couldn't at traditional dealerships. There was no pressure at all. I came back when I saw they had a Mercury Grand Marquis (large V8 powered luxury sedan) This car is even more comfortable than the 25 year old Buick I was sinking money into. It fit my budget and was in excellent condition. When I test drove the car, Colleen gave me all the time I needed and the opportunity to document any flaws with the vehicle. There were none. I didn't have to settle for an economy car to get something reliable! The paperwork was straight forward and easy to understand. The manager answered all my questions and I felt comfortable. They required very little money down so I was able to take the car home that day. Now I have a car that I love driving and i'm not embarrassed to be seen in. I would recommend JD Byrider to anyone with credit troubles who needs a reliable car. They will go above and beyond to help you in a way that traditional car dealerships can't. read more

This place is one of the worst places to buy a car! By far one of the worst places I have ever purchased from. Extremely rude to their customers once the contract is signed! I bought a car from them that is now getting the fourth transmission installed! I was given a loaner car that is about to break down as well! Sad that this company takes advantage of its customers. What ever you do, DONT BUY FROM HERE!!!! read more

I can't say enough remarkable things about J.D. Byrider! A couple weeks ago I had the pleasure of purchasing a car with help from saleswoman Brooke at the Wilkes-Barre Location. She was outstanding, informative, and eager to sell me a car that I would LOVE. Brooke was thorough and descriptive with my options and made sure I was her priority to get the best car at the best price. Again, I am so pleased with the service I received and my vehicle. I hope this review can help the next customer be just as excited with a future purchase!!!!! read more

Very disgusted with this place since day 1! Basically forced us into a vehicle we were not %100 sure of and salesman lied to us about the total price, interest rate is ridiculously too high especially on these pre owned vehicles. On taking vehicle home the first day we heard and felt a loud vibration sound , took car back next day had THEIR technician look at it and swore it was not a problem at all, it was just a small non threatning issue with front right tire etc.... A year later I went for inspection at different location and turns out I had to pay almost $2,000 out of my pocket because supervisor at Jack Williams store said it was a miracle this car did not blow out/break down on us driving around for a year long distance and especially having a baby in car at all times. Everything was rotted underneath the car, struts and shocks went, all 4 tires BAD, ball joints loose! When I call to discuss this with Management at JD Byrider he did not want to hear it, did nothing to compensate or help us. Real nice since we pay almost $400 a month for a 2006 vehicle with high mileage. I should have just went to a reputable dealer to finance a brand NEW car for that money! Then a year goes by and we start having engine problems....again they do NOT care, they just want their money. We actually ended up getting slammed by a deer while driving 2 weeks ago, deer totaled the car and it happened on a day that bi weekly payment was supposed to be paid , I called to tell them about accident and how car was done, the insisted we still need to pay... Really??? Well we didn't pay, insurance inspector comes out, car is a complete loss and settlement was $4,234.00 and being we had a year and half left to go on loan....the whole settlement money goes directly to JD Byrider and that doesn't even cover the remaining loan, they tell us we have to pay them $1500 plus interest on a car that we no longer have! Dows this sound shady??? By the way the supervisor's name at Easton PA location is Matt. Never again will we do business with them and I hope anyone who reads this does the same! read more

There service dept is terrible they are unable to figure out what is wrong with my brakes after 4 visits. One visit to my mechanic and is was figured out. Car was supposed to have been inspected prior to purchase it apparently wasn't it has a brake problem the brakes need replacing the drums rotors and tubing is bad the oil pan gasket leaked and valve cover gaskets leaking and the timing belt is leaking I can't afford to fix it. read more

You'll spend 200% of what the car isn't worth plus interest. People are terrible. Don't care about the customer

If you have no other option wouldn't even walk back into this place, everyone was friendly and of course tried best to help you get a vehicle but watch those numbers. paying $200 every two weeks for 2005 vehicle with high mileage and long terms. All vehicles test drove had some sort of issue from check engine lights, burning oil and stuff not working. The staff was not knowledgeable of the inventory looking outside there own window and had to keep checking on the questions was asking. Again as a last resort but please, check your numbers before you sign any papers. Driving buy after a few weeks the same vehicles are still out front. read more

I don't even want to give this place one star please please there are so many wonderful places to buy cars!! They ripped me off lie most cars are lemons!!! So if you are looking to waste money and have an unreliable vehicle this is the place!!! They won't help you all they do is lie and lie and say a million things to get you to sign and screw you over STAY FAR AWAY!!!! All they want is your money and screw you on everything your warranty is BS too the mechanics are straight out of Lincoln tech no real experience save yourself the misery I have to suffer!!! read more

Use caution when purchasing from here their sales dept. and CNAC are helpful and really do help you regain credit, However this is the second car I purchased there the first really had no problems just wear and tear. But the one I purchased last year was terrible they claim the cars go through a complete inspection well obviously they don't. There service dept. is horrible and incompetant. The day I took this car home once we got it on Rt. 22 the brakes were pulsating then when we got home my husband smell oil and said there was a oil leak. Apparently they missed this. I called and made an appt. with service I got Jason the manager as my mechanic he told me the brakes had brake dust on them and used a air comp. to blow them clean. When let to go home they were pulsating again I called again this time they started to replace rotor & brakes (just one side) still didn't work at that point we were tired of it and took it to our mechanic he said the calipers, brake lines rotors both side and brakes need to be replaced, the oil leak was the oil pan gasket and the head gasket and the timing gasket. We had the oil pan gasket replace there instead of JD Byrider. The rest of the work it needed was 1700.00 I paid 14000.00 for this car only to find out book value is 1100.00 not worth fixing. I did the only thing I could think of and sent it back to them I realize this will ruin my credit for awhile but the car was unsafe as the brakes got worse. They don't want to do anything to help including saying I have to pay the tow company to take the car to them. What ever you do don't waste money on the warranty it certainly isn't worth the 3000.00 they charge. read more

Very shady place has to go with my friend today who had his envoy there. Called him saying his car was in 4wd hi when going in. So me being a technician for a good amount of time and knowing gm cars very well went with him. Went on a test drive in 2wd no noises so I told him put it in auto which means 4wd kicks in when tires lose traction. 4wd started kicking in for no reason at all. Tech said it's in 4wd all the time now I asked him why just to see what his answer was. He said auto means all the time it's in 4wd wrong answer so I corrected him. I also asked him is the road we and did the tires slip he said no. So I repeated my question of why 4wd was kicking in. So I asked to put it back in 2wd and we went back to the shop. He took the service manager back into the shop out of ear shot and talked to him. Guy came back in and you could tell he was in deep thought on what to say. He told us it's because it was in auto that the transfer case went out. So I asked him why it's actuating 4wd he answered the same thing as the tech. And I asked him the same questions he couldn't answer me either. If your going to buy a car there please be very cautious I hate seeing people get ran around by shady places. read more

I give JD Byrider a negative rating of stars. It wouldn't allow me to write the review unless I chose at least one star. The management have been abusive, degrading, and harassing. When I called to speak with Matt a few months back, he refused to take my calls when I asked to discuss my payment. When I spoke with Michelle, who is their manager, she degraded me so badly that I could not believe that people like this are allowed to be in business. I have been harassed so badly, and I took it because I thought I had no other options. Now I know better. I did not have to take this from them, and I do have options. Please don't put yourself in the same position that I did. When I say that they verbally abused me, that is an understatement. I don't want to see anyone else ever go through the nightmare that I have, and the major loss of money that I suffered because I was so overcharged for this car. Your best bet is to save money and find transportation until you can buy a car outright. Do not go to the Easton JDByrider. They take complete advantage of people who have had credit issues, and they lock you into a contract that is (what I have been told) not even legally allowed in Pennsylvania. Whatever you do, do not deal with Matt or Michelle unless you want to create very high level stress and unnecessary abuse for yourself. JD Byrider - stay away from these people. read more