Always pleased with my car services!! And my free car washes over the years. We got 2 cars at the…read moresame time and we are still pleased 2 years later. Would recommend .

GREAT experience at Preferred Auto yesterday! Steve K. was super to chat with...showed me so much…read morekindness and such a low-pressure young man! Alex, the manager was terrific - also very friendly and honest. I would definitely return here for future needs. Thanks so much, guys!

Do NOT take your car here. I brought my vehicle in for service, and shortly afterward, I began…read morehaving issues I never had before--specifically with the tire pressure system, ABS, traction control, and cruise control. Come to find out, a tire speed sensor line had been cut. When I brought this to their attention, they completely denied any responsibility, despite the fact that none of these issues existed prior to their service. Months later, I took my car to a different, more trusted dealership to have my front brakes done, and they discovered that the original repair shop had also removed my wheel lock key (which had just been replaced and paid for), leaving me without it--and again, no accountability. Bottom line: this place will do the work, cause additional issues, and then wash their hands of it. You'll be left frustrated, out of money, and forced to pay even more elsewhere to fix what they caused. Save yourself the headache--go somewhere reputable that stands by their work.

Contacted them very serious about purchasing an Escalade V Series. They were terrible with…read morecommunication and couldn't answer simple questions. When I asked for a quote, they quoted very high down payments with very high monthly payments, but refused to answer what the interest rate was. After pushing several times, the guy comes back with 10% interest. I think they just want that thing on their lot for attention. They pretty deliberately chased me away. Pretty confusing...

Test drove a vehicle March 6 purchase a vehicle March 6 for $4270 drove off the lot March 6. On the…read moreway to the insurance company ended up stranded on the side of the road contacted the dealership was instructed to let the car cool off, put coolant in it and get an oil change. The car did not move and set stranded from Friday, March 6 Saturday, March 7 Sunday, March 8 Sunday night paid $100 to have the car towed to a auto shop where they begin repairs that Monday. The car was in the shop throughout this whole time up until now today March 23 have paid $700 to the mechanic where the car has been since I received it and still not able to drive the vehicle. The vehicle had to be flushed with several other issues overheating sensor temperatures, head gasket and several other issues the mechanic says he is not sure how much the repairs will be. I have not made it to the DMV to receive my registration for this vehicle. I have not even received my title. I've only had the vehicle for all 14 days and I have never drove the vehicle but off the lot when I contacted Settle auto to bring the vehicle back. I was told that the vehicle cannot be repaired there as they do not do any repairs and I purchased it in cash. I am looking for a full refund at this point as well as a refund for the money that I spent towards repairs for a vehicle that I will not be driving anytime soon. This has caused a huge amount of distress on my family due to the fact that my children are car riders have not been able to get to school properly. I've not been able to get to Home healthcare work employment properly either someone please contact me in this matter as soon as possible thank you. Jesus loves you

Hands down the best used car dealership I've been to Settle Auto Sales made the entire process easy…read moreand transparent. No pressure, just honest advice and great cars at affordable prices.

I purchased My 2026 Chevy traverse on January 22, 2026. The dealership has had my car for about six…read moreweeks and still has not fixed the issue. My car smell smells like antifreeze every time I drive it, My rear hatch does not open when you hit the button, When you shut the car off, it makes a gurgling rattling noise and they said that that's normal. There has been numerous issues with this car and they refuse to fix it. They even told GM that there was nothing wrong with it. I have had issues with this car from day one. I definitely do not recommend this company.

First time I ever bought a vehicle online. Worked with Dustin Patrick…read moreeverything went great. I received a better than expected vehicle delivered to my door. Paperwork went smoothly. I would buy again from this dealership in a heartbeat. Thanks for everything Dan H. Kalamazoo

Great buying experience and staff was friendly. Nice…read moreaffordable prices for a used vehicle. My family had bought a vehicle five years ago from them that's why I went to them.

DO NOT TRUST! They sold my 20 year old grandson a vehicle with a transmission problem (which of…read morecourse he didn't realize) and now he has no vehicle and is in debt over $14000 just months after dealing with them. The salesman disregarding any and all concerns about the car and claimed it had been checked out and was in great shape.

After being recommended by a family member, we went over here to Raptor Auto, Had a really great…read moreexperience here! Nate was super helpful friendly and made us feel comfortable with the experience, we shared our experiences with another dealership and how it affected our credits and the experience here was so much easier and no headache! I'd definitely recommend!!

If you shop this dealership, inspect your paint very closely. Can't prove it but I suspect this was…read moredone when they applied their co called paint protection. They tried to tell me they come off the truck like this.

Devin is the best salesman there ever was, financing was a head ache but Devin was very nice and…read morehelpful. 10/10 highly recommend

Everyone was friendly, knowledgeable and helpful with all my questions and concerns…read more It was ready within the estimated time. My car was returned looking beautiful and professional. They even cleaned the inside of my car before I picked it up. I recommend this company and location. I have returned to this location for years, every time I had an accident with my cars. Kathryn G.

so far absolutely terrible... I dropped my car off here for an accident repair they said it'd take…read morea week now they've told me my car has no gas and after they put some in it now won't start at all... now they're sending it to a mechanic i've never heard of because they somehow managed to run 20 miles of gas out of a hybrid. I can only imagine it's something that they did, how can you run 20 miles of gas out of a hybrid? It automatically shuts off to save gas after 30 minutes, now i'm going to have to probably wait a month or two for something that was supposed to be super simple and fast. rating will probably go down if they don't figure out what's wrong with my car, i've never had problems with that car before.