John Hoffman is an exceptional and knowledgeable store manager. John simplified the complex process…read moreof buying a new mattress set. His keen listening skills and relaxed demeanor enabled us to quickly identify the right mattress that met our specific personal needs. Thank you Mancini's Sleepworld and a huge thank you to John Hoffman ! Donna J.

John was amazing and helped me Pick the perfect pillow. there's nothing quite like feeling the…read morepillow yourself before you commit. And I got it cheaper than it was on Amazon!!! Thanks John

Correction............ wrong name, sorry. Couldn't be more…read morepleased with the service and the selections we had to choose from. I went in with a friend who was looking to purchase a mattress. She was thrilled with the bed, pillows and pad that were just what she will looking for. While we were checking out with Marcos I decided to buy one for me. Who does that? A customer that is so pleased with the customer service they decide they want one too.

We are happy returning customers. We called before stopping by today. Marcos was friendly and super…read morehelpful, both on the phone and in person! He found what we were looking for, and got us taken care of quickly.

We purchased a bed because of the comfort guarantee and were told at the time of purchase that we…read morewould receive a full refund if it didn't work out. After two months, we found the mattress to be very uncomfortable and decided to return it. Unfortunately, we did not receive the full refund we were led to expect. My advice is to read all the fine print carefully before purchasing, as the terms of the comfort guarantee were not what we believed they were. When I returned to the store to discuss the issue, the only employee on duty was asleep on one of the display beds and was snoring. I went to another store a few doors down and came back about 15 minutes later, and he was still asleep. I had to wake him up, and instead of an apology, I was met with a bit of attitude. Our original plan was to exchange the mattress for a different one at this store, but after this disappointing experience, we decided to take our business elsewhere. We purchased a bed from another mattress store and have been very happy with both the product and the service.

Very positive experience with ways provided by the store manager Rob to save us thousands of…read moredollars and solve our problem so that we could sleep comfortably. Highly recommend for honesty and integrity shopping.

I cannot recommend this place enough, specifically because of the owner, Tony…read more I reached out to request a replacement for one of my sofa seat cushions, not realizing there was a specific time limit to make a claim. When I spoke with Tony, he explained that I was slighly past that window. However, instead of just turning me away, he told me he would do his absolute best to help me out. The result was completely unexpected - he managed to secure three replacements for me, which was more than I even asked for! I honestly couldn't believe it. Tony is incredibly responsive, professional, and clearly cares about his customers. the level of service here is truly unbeatable and extraordinary. If you're looking for someone who will genuinely do their best for you, go see Tony.

Wow! Tony was a life saver ! I needed a box spring ASAP and he made sure I walked out with one…read morewithin 5 mins. He was professional and kind . He really listened to what we needed and solved all of our problems and concerns. I recommend American Furnishings for all of your furnishing needs ! So grateful!

I bought 2 extra firm mattresses from Glenn (Manager). He was awesome. I will buy from him again…read morein future

I had an exceptional buying experience at Mattress Firm in Dublin over Memorial Day weekend…read more Buying a bed can be a challenge. I was fortunate to have Marnisha to work with on my purchase. She was thoroughly professional, knowledgeable and courteous. She helped me select a firm mattress set that was good for me. The delivery process and setup were flawless. Overall, I'm very pleased with my new bed. I recommend buying your next bed at Mattress Firm. Huge thanks to Marnisha and Emilio!!

There is a decent selection of furniture here at the gallery. What I noticed was that the furniture…read morehas the same manufacturer as what I found at other stores but the fabrics were a lot nicer. I didn't find the salesman to be very helpful. He was a little pushy.

Stopped by Sunday early evening to check out their sofa selection, as the Hayward Macy's Furniture…read moreoutlet closed. Large showroom off 580. Many sofa selections, one part of showroom is for leather and one side is fabric. All the mattresses are in back. Smaller selection of dining and bedrooms sets, patio sets. Someone welcomed us when we came in but we prefer to peruse at our own leisure so salesperson leave us to be, thankfully. Usually each sofa option comes in at least 3 color options, and custom colors are available. Sale is happening now, as low as $700(+delivery) for a 3-seater. Will update once we decide.

After a successful shopping and delivery experience from this store, I discovered that two bolts on…read morethe bed frame were stripped, preventing the feet from screwing on. Walking into the store I was greeted and then helped to arrange pickup of the defective frame and delivery of a new frame, as an exchange. I have previously had good experiences at other Mattress Firm stores, and was pleased to see this one ranked just as high on service. Thanks!

I second all the 5/5 star reviews here. We bought 2 mattresses here this past week and Glenn was a…read morepleasure to work with. He was knowledgeable, courteous, helpful and very patient. He knew exactly what kind of mattress worked well for us based on our requirements. The store also has a wide selection which makes decision making easy. They also have a 4 month 'try and exchange' offer which I believe extends to all mattresses (please verify). I highly recommend you visit them first if you are considering getting a new mattress.

Came here about 3 weeks ago with my fiancé to purchase a new bed as we just signed a lease for a…read morenew place. Spoke with the manager Colin at this location who helped us out. We bought a bed frame from Living Spaces and showed Colin what it looked like. He advised us exactly what to get with the bed so that it will work with the frame we purchased from Living Spaces. We didn't hesitate, we purchased what was told to us. Fast forward to 2 weeks after. Friday June 5th was our delivery date. The Sleep Number delivery truck comes to our new place, the driver takes one look at our bed frame, and immediately tells us what we purchased will not work with our bed frame. How can this be when the manager of Sleep Number advised us on what to purchase exactly AFTER showing him the bed frame we bought? Now we have no bed and what we actually need is going to take another week for delivery. The deliver driver even told us that this happens often. Great, an extra week of sleeping on the couch. The worst part of this is, I called the store the same day. Andrew picked up and told me Colin isn't in. No worries, I told him to have Colin give me a call the next day when he is in. Next day comes, no call. Sunday comes and I had to call in again to get a hold of Colin, which I did. Spoke to him about the frustrations of this entire experience and he told me that he's sorry but his team (and other managers) in the area wasn't aware of the bed not being able to work with our specific bed frame. So what? You don't know how your own product works and you're just trying to make the sale? So ridiculous. After explaining my frustration with him and the longer wait time for what we actually need I even get a "yeah whatever". Nice, the manager that's supposed to be representing Sleep Number really knows customer service. End of the day, you go back to companies by the customer support you receive. Not the product. And this is the last time I'm ever going to purchase any Sleep Number products from this location. If you're thinking of buying a new bed, don't go here. If the manager doesn't know what's supposed to work with your bed frame, how can you trust anybody else will know. And Sleep Number, get a new manager in here ASAP.

I purchased a sleep number matteress on March 10th 2023... I have always had issues with the app on…read moremy phone. But now my bed has not worked for 2 months. I have been on and off with the customer service trouble shooting and still my bed does not work... The rep told me to get on the floor under my bed.. Which is really difficult for ne since I recently had back surgery... I have just dealt with my uncomfortable bed. I called the "Sleep Number" customer service again. I was told bt the rep that I have to pay $190.00 to have a techician just to come out and see what the problem is.. Then of course parts if needed. I'm VERRY VERRY UNHAPPY with this Seep Number Product!! I would not reccomended this bed to anybody ever.. !!!! Really a $6,000 bed and this is what you get?????? Safe your money

Great service here. No pressure but were there when I needed help and had questions. Very pleased.read more

Shar helped us today to get my mom a mattress. She was super pleasant, professional, and easy to…read moretalk to. Her energy is infectious and she made the process so easy. We really appreciated her help and she was an excellent conversationalist - my mom didn't want to leave! Lol My mom loved her~ thanks Shar!!

Francisco made our purchase experience so seamless! He explained all of our pricing & coverage…read moreoptions with full honesty, which we really appreciated. He understood the style we were looking for & showed us options that we actually liked. We ended up purchasing the sofa that covered our exact needs & within our price range. Not to mention Francisco was just an overall pleasure to talk to. Thank you again for your help Francisco!

Tahir from Dublin store was very helpful and we are very happy with our purchase. I would use his…read moreservice again in the future.