Service was quick and the sale associates are not that much engaging as someone mentioned before…read more There is a good selection of items because this is an outlet. Price is really elevated even for this to be discounted furniture items. I like the Vacaville store selection and service much better! Home Goods is still my favorite finds!

I cannot believe I drove all the way to Pleasanton RH Outlet this afternoon. They had inventory on…read morethe sales floor. I found some white towels that I been looking for. A male sale person told me he could not sell the white towels to me because they were not processed yet. I asked when will the white towels be processed for me to purchased. He told me he will hold the white towels for me tomorrow to purchase. I told him I was not from around here. He just looked at me. I asked if there were any white towels for sale. Another male sale person answered no. What customer service?

Other reviews talked about mainly seasonal items but we took a chance and stopped by in hopes they…read morehad our Aspen dishes. They stock normal items too so are very convenient! We were able to pick up some bowls for our set. Prices are the same as online and regular store. The place was clean and organized. Plenty of parking on a weekday. They had multiple dish and glassware lines, utensils, placemats and furniture. We had friendly and helpful service.

This Crate & Barrel Outlet has a bit of a strange warehouse layout to it, but is organized very…read morewell and it definitely a step up from the Williams Sonoma outlet in Vacaville. The inventory here is seasonally dated (versus seconds or damaged) so you can expect quite a few items from the last couple holidays (think bat and candy cane drinkware) however it's all in great condition and there's large amounts of it, so it would be great for parties or weddings. The service was fairly nondescript and don't expect to see any higher quality brands like Le Creuset or Staub, but it's close to the other outlets so definitely worth a drop in if you're already in the area.

Blane at the Irvine store was great, most helpful. I used a warranty and the technician Pedro was…read moreterrific. Quality product and great service.

The actual couch inserts and frames are nice and comfy. However, I've had my couch for only little…read moremore than a year now and the fabric is totally pilled everywhere. We have no pets or children. It's really disappointing considering you pay thousands for a small couch, you'd expect it to hold up for more than two years. I've had way way cheaper couches last over a decade. They're comfy! But be careful what fabrics you choose. The warranty specifically excludes pilling. Also, I've thought about this since we purchased, but I've never had a more rude sales person. She fully judged my husband and I because we "looked too young to be buying from here". Wondered if our parents were buying for us...Wouldn't give us the time of day while we were testing out couches until I spoke with a different (very kind) woman. Once she realized we were actually buyers her entire personality changed. My husband and I still quote her because she was so shockingly pretentious and judgmental.

I wanted to check this place out because my SO purchased some kitchen chairs to replace our old…read moreones. They were really nice and sturdy! The guys here are super helpful! Ricky helped us and was very accommodating. Nathan was also very helpful and entertaining! We purchased a kitchen table and chairs to replace our current one. We are also going to replace our living room set as well! Everything is reasonably priced. We're downsizing so we don't need anything crazy - just need simple and nice furniture! Everything is currently 40% off. They relocated from Livermore a few months ago, after being at that location for 20 years. Thanks, guys! We'll be back!

Nathan was such a great help! Went in looking for a new bed and he immediately showed us all the…read moreoptions for the size we were looking for. While checking out I was eyeing a couch and he showed me it even turns into a bed. Super comfy. Great deal! He was informative, listened to what we wanted and not pushy like some salesmen that you come across in furniture stores. Very nice quality options in store. Definitely recommend!

Tahir has excellent customer service. He was kind and friendly and helped us find exactly what we…read morewere looking for, giving us options and a fair price range. We will definitely be returning for future furniture purchases. Thank you, Tahir!

Not impressed at all I am writing to formally express my…read moredissatisfaction with the repeated issues I have experienced with Ashley Furniture regarding my recent orders and customer service interactions. This is now the third time I have placed an order with your company, and unfortunately, every order has involved significant problems. My most recent experience has been especially frustrating due to poor communication, inconsistent information from representatives, and a lack of follow-through regarding delivery and service arrangements. On multiple occasions, representatives have contacted me and advised one course of action, only for something entirely different to occur. I was informed that payment was required for a particular service, yet after payment was made, there was no proper follow-up or coordination. Additionally, no one contacted me to reschedule or provide updates regarding the status of my order and service appointment. As a customer, I expect accurate information, professional communication, and reliable service. Instead, I have repeatedly encountered confusion, delays, and a lack of accountability. Having experienced issues with all three of my orders, I am extremely disappointed with the level of customer service provided. I am requesting that Ashley Furniture review my account and order history, investigate these recurring issues, and provide a prompt resolution. I would also appreciate a detailed explanation regarding why these service failures continue to occur and what steps will be taken to prevent similar problems in the future. I value good customer service and had hoped for a better experience with your company. However, the repeated problems have caused unnecessary inconvenience and frustration. I look forward to receiving a timely response and an appropriate resolution to this matter.

My husband and I were looking to furnish our new home in Lafayette with stylish and well-made…read morepieces that would last for years - and last with our 4 year old daughter! Allure Furniture in Dublin did not disappoint. I was immediately impressed with the showroom ambience, the atmosphere is very relaxing and really helps you imagine the pieces in your home. The sales representatives were incredibly kind and knowledgable and served us delicious espresso while we shopped. We ended up purchasing most of our pieces from the online and print catalogs they have at the store - they make it so easy to shop different brands based on your needs, taste, and aesthetic. The sales representatives took the time to understand my personal style and goals and we ended up with perfect pieces that fit the mid-century/organic modern style we were going for. The quality of these pieces is UNMATCHED - our solid oak dining table is stunning and the price was reasonable given the high quality of the piece. The chairs we picked to go with it are beautiful and so unique, Allure definitely offers pieces that you would not find anywhere else. We also purchased a bedroom set, couch, and accent chair. Overall, we are extremely happy with our pieces and the services offered at Allure, the team made the process so enjoyable and seamless! I would highly recommend them to anyone looking for quality and stylish pieces for their home. Thank you Allure!

Stopped in on my way to the outlets from the city. The furniture selection in store is STUNNING…read moreeverything is very high quality. They also have a really extensive catalogue of super unique items that I've never seen before anywhere else! The sales associate was well-versed in the entire inventory they carried, selected a number of really nice options for dining tables and buffets that were exactly my style. Didn't end up purchasing the dining set just yet because I needed to take measurements of my space, but I'll be heading back next week to finalize my selection and look at the bedroom sets! To summarize: INCREDIBLE customer service, beautiful, unique and quality inventory, and easy location with lots of parking.

There is a decent selection of furniture here at the gallery. What I noticed was that the furniture…read morehas the same manufacturer as what I found at other stores but the fabrics were a lot nicer. I didn't find the salesman to be very helpful. He was a little pushy.

Stopped by Sunday early evening to check out their sofa selection, as the Hayward Macy's Furniture…read moreoutlet closed. Large showroom off 580. Many sofa selections, one part of showroom is for leather and one side is fabric. All the mattresses are in back. Smaller selection of dining and bedrooms sets, patio sets. Someone welcomed us when we came in but we prefer to peruse at our own leisure so salesperson leave us to be, thankfully. Usually each sofa option comes in at least 3 color options, and custom colors are available. Sale is happening now, as low as $700(+delivery) for a 3-seater. Will update once we decide.

I've bought furniture through interior designer Morgan,thanks to the experience, She's very…read morehelpful. My wife is really grateful to Morgan Tsai. It seems that the value of Ethan Allen is increasing due to Morgan Tsai!! I strongly recommend designer Morgan working at the Ethan Allen Dublin design center California. Thank you Morgan!!! :)

*1/5 Stars - Avoid Ethan Allen at All Costs: $4000 for a Broken Dresser?*…read more I'm writing this review as a warning to others: beware of Ethan Allen's poor quality products and appalling customer service. We spent $4000 on a bedroom set, only to receive a dresser that was severely damaged. The issues include: - Large gouges and scratches on the surface - A busted drawer that doesn't function properly - Peeling wood finish When we complained and sent the dresser back, we expected a hassle-free replacement or refund. Instead, they've repeatedly sent the same broken dresser, ignoring our concerns and gaslighting us into thinking there's nothing wrong with it. It's been incredibly frustrating to deal with this situation, especially given the high cost of the furniture. I'm still left without a complete bedroom set and feel ripped off. Unless you enjoy dealing with broken products and unhelpful customer service, I would strongly advise against shopping at Ethan Allen.