Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

I always enjoy a good local shop and like to see all the creative and nostalgic things that are…read moreassociated with a place. Something about the items in the window drew me in. Also I had to get a photo with the state of Michigan with my face in it. There were so many cute T-shirts, Faygo pop, fudge, and other fun Michigan stuff. If you are looking for unique items or gifts for others, this is a great spot.

I placed an order AU 17th. Shipping is showing "pending" three weeks later. Three emails to…read morecustomer service have not been sneered. I guess I just gave away $70!

Needed to replace level porch railings, which are hard to find because they each attach on one side…read moreto a roof supporting column. Emailed pictures to Stan Harrison last summer, who worked up a quote. Not cheap but these can't be found. Procrastinated until now, asked for a re-quote, and was told last year's quote was good. Fortunately, I drove over with one of the old railings to make sure. Glad I did. Walked in and Stan said, "I don't know what the hell that is." "It's a porch railing, Stan." He showed me the one brand they sell, completely inappropriate for this job. Meanwhile another customer, a contractor, was being told by another clerk, "I don't have a window like that", whatever that was, and the contractor was trying to choose a replacement. And a THIRD customer, also a contractor, was holding a broken piece of vinyl siding and apologizing by admitting it was "probably 8 to 10 years old" and hoping to match the brown color as best as possible. His clerk was looking at the siding like it was a prehistoric reptile. So! I'm thinking Ingram's motto is: if you want exactly what we sell, come to Ingram!

I cannot say enough about this company! The customer service that I received is phenomenal and you…read morecan't find cheaper prices then theirs! Stan that works the counter actually helped me save money and delivery was easy to set up and right on time! My house looks beautiful:) Thank you Ingrams!

Holiday is my favorite market to get prepared meals. I recommend stopping by The Smokehouse and…read moretrying some of their delicious food. I've tried the salmon, burnt ends, southern white beans, smoked wings, and jalapeno cheddar grits. There is also a selection of healthy food that I also enjoy including salads, sandwiches, seafood, and breakfast food like frittata and deviled eggs. It is a bit pricey but the food tastes fresh and homemade. I come here exclusively to buy ready made meals. The price is worth it because everything bought here is eaten up and enjoyed by my household. It's still cheaper than dining out these days. Service is friendly as well.

Love holiday market and all its offerings. The cooking school is a delight. Service is always…read morehelpful and kind. Love the stores set up and decor. I love taking classes there. Most recent was Japanese Fusion! Sooooo delicious! The Chefs are always kind, fun and helpful!

A wide variety of items to choose from. Great atmosphere. Staff excellent. Need to get some…read moremerchandise for us bigger guys

From the owner: Our store is LGBT owned and welcomes all people...we specialize in men's apparel and…read moreleather....including underwear. Jocks, socks, shirts, tanks, shorts, pants, leather harnesses, wristbands and armbands. We have various pup hoods, leather cleaners, underwear support rings and also give a full line of smoke shop accessories (bongs, pipes, lighters...etc) minus the tobacco and vape. We are experts and can get u into the correct products...making your decisions easier in a safe friedly environment. We also have a full line of adult novelties purchasable on our website only for shipping or pickup....merchandise cannot be displayed in our storefront.

I don't get my prescriptions filled at this pharmacy.. but I've heard really good things about them…read moreI had a question about something I was taking and they were very helpful and gave me the info I would recommend this pharmacy

ZMC Pharmacy is every girls friend. It is a Target and pharmacy in one. Great customer service and…read moreselection of cards, gifts, candles...pretty much anything you can get yourself into while your prescription is waiting to be filled. Although, a bit pricy for the gifts and prescriptions, if you do not have insurance, I would still recommend going into the pharmacy if you are looking for a card or present.

Very professional, exceptional eye care. Dr Chorney and staff are top notch in a caring and…read morefriendly manor. I've been a patient for 3 or 4 years, whenever Dr. Lyons left, AI always feel confident that my eyes are in good hands.

Each time I interact with the front desk staff member, she comes across as overly pushy and does…read morenot clearly explain the charges. I was billed a $25 cancellation fee even though I rescheduled my appointment, and there was no prior mention of a rescheduling fee. When I asked for clarification, she dismissed my concerns and refused to acknowledge the difference. Additionally, I was charged for a contact lens exam even though it was essentially the same as a standard eye exam that is covered by my insurance.