I'm extremely happy with the work Plumb Doc did for us. I worked specifically with Brian, and he's…read moretruly a salt-of-the-earth kind of guy. I genuinely enjoyed and appreciated his support throughout the entire process. I originally contacted another company with higher online ratings, but they couldn't get anyone out the same day. I decided to give Plumb Doc a shot despite their slightly lower rating--and I'm really glad I did. The service I received was absolutely 5-star level. Brian came out quickly and accurately diagnosed the issue: a pin-sized hole in one of the PVC pipes underground in our front yard that feeds the house. We had noticed water running down the driveway and weren't sure if it was just runoff from recent rain or a broken pipe, especially since temperatures had been below freezing. Brian confirmed it was a leak by shutting off the water to the house and checking the meter--we were still using water. From there, Brian walked me through multiple options, ranging from a full pipe replacement to a targeted repair. I was dealing with family health issues at the time and needed the fastest, least disruptive solution so I could focus on being at the hospital. Brian really stepped up. He suggested bringing in a leak-detection specialist using sonar equipment to pinpoint the exact location. It added a few hundred dollars upfront but would save time, money, and yard damage in the long run. We went with that option, and it worked exactly as promised. That evening, a gas technician came out to mark the gas lines, the leak-detection team arrived the next morning, and Brian dug a very small area and replaced the damaged pipe on day two. He even worked past dark to finish the job. Plumb Doc handled everything--all scheduling, coordination, and follow-through. Brian personally made sure every vendor piece was handled correctly. A few days later, after the clay had settled, Brian came back to fill in the hole--even though we had already paid. He even offered to buy a bag of mulch to cover the area, which we declined since we planned to re-mulch anyway. The leak is fully fixed, no more water loss, and the price was completely reasonable. Throughout the process, Brian kept me informed via text, sent photos, and made sure I always knew what was happening. Beyond the technical skill, he's just a genuinely good guy--someone you'd grab a beer with. Too often, you talk to a company owner and then get sent a low-quality crew. That did not happen here. I couldn't be happier with the service and would absolutely recommend Plumb Doc to friends and family. A lot of people give 5 stars for just expected service, so I want to make it clear that this job exceeded my expectations and truly earned their 5 stars.

Very knowledgeable plumber and very friendly. They got the job done. I would recommend but make…read moresure you ask for a good plumber. Not all of their plumbers are good at communication.

Cameron from Plumb Medic was professional, courteous, and honest. He took the time to thoroughly…read moreexplain the issue and made sure I understood the problem and the recommended solution. He was punctual, very knowledgeable, and went above and beyond to accommodate my timing requests. What stood out most was how honest and transparent he was throughout the entire process. I felt completely comfortable with his recommendations and confident that he had customers' best interests in mind. This is absolutely someone I would trust for future plumbing services. Highly recommend Cameron and the Plumb Medic team.

Amazing service. Called because of a crazy high water bill. They came right out and couldn't find a…read moreleak. Didn't charge me anything despite spending 45 mins at my house.

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

I can't say enough good things about Caleb and Abe. They did an outstanding job installing a…read morebasement pump, hot water heater, shower diverter, and toilet. The entire experience was excellent from start to finish, all at a fair price. They were professional, knowledgeable, and incredibly thorough. Caleb and Abe took the time to explain what they were doing and answered all of my questions clearly. Their workmanship was top notch, and it was obvious they take a lot of pride in what they do. They also worked efficiently, kept the work area clean, and were very respectful of my home. It's not often you find plumbers who combine skill, professionalism, and a genuinely friendly attitude, but Caleb and Abe absolutely delivered on all fronts. I would highly recommend them to anyone needing plumbing work and would not hesitate to call them again in the future. Truly a great experience.

Technician came today to give me an estimate for replacing the sump pump cover. I was shocked when…read moregiven a $1200 price to replace the cover, ridiculous. NEXT.....

Today I picked a plumber for life! After two other companies came out to look at my rockin' toilet…read moreand gave me huge estimates. I called Alex Betylin at Peach. He was recomended by a neighbor which is always preferable to searching online. He came, gave me an estimate which was a third of the other two, replaced the phlange on the toilet and was done. He was a really nice guy to boot! I couldn't have asked for any better service.

I had problems with my water heater I went to the store and the customer service was amazing even…read morebetter when they came to my home and fix my problem i was having with my water heater left me with a smile on my face

Had a water leak and called Towne Plumber. They sent Tate Mcneely. Tate was amazing! The leak was…read morehard to find, but Tate did an incredible job of locating it and stopping it. This is the 2nd time we have used Towne Plumber and both times we had a very positive experience! Definitely recommend Towne Plumber!

I have seen this company advertise for years and finally got a chance to use them. We called…read morebecause of a slight leak and toilet issue and they were at our house in less than 24 hours. From setting up the appointment with the nice lady on the phone and my wife talking to the guys that came out, this business couldn't be more professional. We also love that they are family owned. Hope we don't have any more issues but Towne Plumber will be the guys we use from now on. Great job!! You set the benchmark of great service.

Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Brandon at Rooter Pro Plumbing was fantastic…read more Every other company either wouldn't quote the job or flat-out refused to do it. Brandon showed up, took care of the tricky vent pipe and ductwork issue without hesitation, and did solid, professional work. I'm confident it'll pass inspection the first time. Highly recommend -- he's the guy you want when others say it can't be done.

Jerimy Jackson was Johnny on the spot. When you have a clogged septic main, nothing flows. You…read moreneed it fixed ASAP, and you need a reliable contractor who will stand behind their work. These guys were amazing. They were able to fix my main with without moving my hot tub, with minimal demolition to my patio, and my deck was unscathed, even though they need to dig a 4 foot trench under it. Didn't even need to lift the septic tank lid, which the other plumbers were hung up on. They even came out afterwards to take care of a small problem. I highly recommend Rooter Pro. They get it done completely right. Well worth the price.

We hired Coleman Plumbing to install plumbing for one and a half bath in our addition to our home…read moreabout 2 years ago. We have repeatedly requested for him to come make repairs for at least 18 mos now. We paid Jacob Coleman (I'm sure we overpaid) $5200 bc we expected top of the line plumbing and service and he claims to guarantee his work for 5 years. In our 1/2 bath, the toilet is 5" inches away from the back wall. The toilet in our main bath is not vented and the drain passes our shower. And now our cold water pressure has severely dropped to find that our pipes are clogged with rough sawdust from him cutting unnecessarily into our joists. We have contacted him many times (at least 10) for him occasionally reply and give us a day/time that he will come, but he never shows and doesn't communicate that he's not coming either. $5K half wasted and we don't have anymore money to pay someone else to fix it.

--------------------------------------------------- John…read moreLusk and Coleman plumbing continue to deliver. Had a hot water circulator go out and needed a timely replacement. How often can you say a service call with a plumbing service was a great experience? As funny as it sounds, this has been my experience with Coleman Plumbing. John is a friendly, professional, and straight forward individual that does what he says he's going to do, at the time he says he's going to do it, at the price discussed. Truly dependable, down to earth folks are hard to find. With John and Coleman plumbing, look no further.

On March 2, 2026 I called Kenneth Black Plumbing regarding a sewage pipe blockage. I had family…read moreworking on the problem but they needed a camera pipe device to be able to find exactly where the blockage was located. My nephew told me it would costs about $350. So two nephews of Kenneth Black arrived quicker than what we were told, used their camera and located the blockage. I tried to pay them and they said NO CHARGE!!! I said well I don't have any cash but please take a tip of my debit card. They said no, no tip. These two men were polite, courteous, knowledgeable and just super great employees. I would absolutely recommend this company!! FIVE STAR operation. Thank you Kenneth Black for providing this community with such an awesome plumbing company!

I know this is the exception based on past reviews. I'm in the process of a complete remodel of my…read moremaster bath, like down to the studs remodel. I'm a very knowledgeable DIYer but there are some things i can't do, like crip PEX bc i don't have the right tools. i asked KBP to visit and, since i would be at work, prepared a very detailed work scope so no misunderstanding what was needed. I also marked up photos to assist. The plumber shows up and can barely speak English and my wife hands him the work scope and he discards it for whatever reason. Said the work was more than he could do or words to that effect and left. A waste of time for everybody. I guess KBP can only do simple stuff. I'll call a real plumbing service to get my work done.