We have mixed experiences with company, trending negative…read more We called them last summer for an AC issue which they fixed promptly and at reasonable cost. A request this winter for routine furnace check up couldn't be scheduled until four weeks later. At that time also asked for an estimate for furnace replacement for which a tech was available the same day. Tech promised to send us a quote that night - the quote never arrived despite multiple requests. The tech who came out for the routine check up verified our observation that the control panel of the humidifier was not working and promised to send us a quote for replacement. Guess what - quote never arrived. We paid $205 + credit card fees for the visit but never received a statement of work or even a receipt. On the plus side the techs come out at the scheduled time, seem knowledgeable, and behave professionally. Too bad they don't have time to send out promised quotes!

Old school organization that has been around for years! We have been using this company for a long…read moretime and have always been super happy with the outcome.

I had William Martinez out from Castro Electrical & Pipeworks to fix several light fixtures at my…read morehome, and I couldn't be happier with the work. From the first call, the office was responsive and easy to schedule with, and kept me infomed of arrival time through texts. William showed up on time, was professional and courteous, and got right to work. He diagnosed the issues quickly and had every fixture working properly before he left. He clearly knew what he was doing, kept the work area clean, and took the time to make sure I was satisfied with everything. The whole experience was smooth and hassle free.

Professional staff assessed the project in advance. Estimate was accurate and quality of work was…read moresuperb.

Bob (Operations Coordinator) - Professional in every aspect: scheduling, coordination, and…read morefollow-up. I will certainly use Bailey & Shipp Electric again. Evan (On site Electrician) - Super friendly, kept me informed as he performed troubleshooting, provided advice for how best to proceed to repair, and super quick. Evan identified the cut line (probably done by aeration), spliced in a new line, and made a surgical trench, no grass damage, to run the line. Everything was repaired, all landscaping lights are now working, and all faster than I had expected, which saved on the hourly cost. Again, super work Evan!

I recently requested a quote from Bailey & Shipp Electric to install two ceiling fans in my spare…read morebedrooms. I was quoted $4,500, which was attributed to the rooms having vaulted ceilings. While I've had four previous jobs completed by Bailey & Shipp--including a ceiling-fan installation in my master bedroom--with exceptional results each time, this price was far beyond reasonable expectations. To compare, I obtained a separate quote from another company for $880 for the same work. Unfortunately, the drastic discrepancy means Bailey & Shipp has lost my business. I value quality, but a nearly 5x markup simply isn't justifiable.

My husband and I had been considering getting a whole house generator for several years. After my…read moreelderly mother moved in with us, we finally decided to pull the trigger. We reached out to this company based on the referral of someone who I know and trust. One of the owners came out and did an overview and explained our options and provided estimates for each of them. She explained how the process would work. Their company handles every aspect of the process. They handle obtaining the permits, scheduling all inspections, and and they have all of the necessary trades people on their staff, with the exception of the company that had to drill for the propane lines. First, let me say how amazing the installation team was. Dave - Lead Electrician Dave was fantastic. He had to move some furniture to access the electric panel inside, but he did so would care and made sure to put everything back just as it was originally. He was very knowledgeable and personable, as well. Nick - Electrician Nick was fantastic. I had a bunch of questions when he arrived, and he patiently answered all of them. Pat - Gas Fitter Pat had to come out several times because we had issues with the county inspections and he was the one who resolved them. He was efficient, friendly, and very knowledgeable. Tyler & Mike S. - Helpers On the day of install, Tyler and Mike were part of the team and they were pitching in and helping everybody with whatever was necessary. They were one of the first to arrive and when I went out to greet them, they were very polite and friendly and helped to explain what I could expect over the course of the day. Everybody was incredibly friendly, knowledgeable, and professional. They were also very respectful of our property. The company that was used to drill and run the propane lines, also very professional and respectful of our property. I truly appreciated the fact that this company handles all aspects of the process, from providing the estimate, up until installation and final inspection. I also found the price to be very fair. With that being said, I found communication between the different people that I dealt with to be lacking. I had to be incredibly proactive and basically act as my own project manager. That is not to say that the entire staff wasn't friendly and professional. They were. However, I appreciate and expect a more proactive communication style and I just didn't feel that I got that. I do realize that a process like this has a lot of moving parts and that I was not their only customer. With that being said, I would still recommend this company to anyone who is looking to install a whole house generator. They were professional and did handle all aspects of the process so I wasn't having to coordinate gas fitters, electricians, handling, county inspections, etc. The owners, Mike and Sarah, are both very nice. Mike came out after the install to do the overview and initial start up. He was also just out to install the fuel tank monitors. If you are looking to get a standby generator, I would definitely give them a call.

I like giving folks a shot and so I called this firm. The trip charge seems really high for just…read morechecking the generator out. Not a fan.

Very satisfied. Their inspection noticed and thry replaced…read morereplaced a collapsed vent (duvall had been servicing and just replaced a/c unit without noticing). They noticed that intakes were under-sized and filter was inadequate and replaced. I added the containment wall that they suggested. Extremely tidy (even put doen drop cloths). Nice to find a company that has respect for your house. Only issue is that some of infastructure needs improvement. Tracker of installers still showed at office when finished job, invoices for zero and general confusion. but that is minor.

I will definitely use this company again! Our AC went out on one of the hottest days of the year…read more They answered and came to the rescue! Family owned and very kind. Technician was knowledgeable and quick.

Richard and Jacob were the best. They helped answer all our questions and even helped to find…read morebetter solutions. Jacob went out of his way to help label our electrical box and that was so thoughtful. Will definitely call again if I need electrical work done.

I had a plumber come in for a consultation so that I could buy a tank-less water heater. I paid…read morefor a consultation so that I could buy a water heater that fitted with my home set up. I did not want to have to make changes to my house. I wanted to get a system that was compatible with my current set up. He gave me his advice and I ordered a Rheem 36kw tank-less water heater as instructed. He installed it and the next day it blew a fuse. Ok, no biggie. A few days later, it cut off again and would not turn back on. Called in an electrician and it turns out that the plumber didn't know what he was talking about. The fuse in my disconnet box blew because he hooked up the water heater's electrical components dangerously incorrect. The Rheeem he suggested requires 4 double 40 breakers to power it. He hooked it up to 1 double 30 breaker. Of course the system was too strong for the breaker and the wiring. I'm grateful my house didn't catch on fire but now I need to changed the breakers, upgrade wiring, and add additional disconnects to work the system properly. F that plumber. I paid him to avoid this. Enter Mister Electrical to the rescue. The tech came out. He was professional and extremely respectful of my home, even took extra time to make sure he didn't leave a spot behind him. After examining the set up and talking with his senior, the tech said they would take some time to make sure they get it right. He didn't want to give me any misleading information. The Senior plumber, being made aware of my situation, took a few days to go over the manual and my set up to find the best course of action for my problem. After a few days, he came up with a solution to hook it up to 2 double 60 amp breakers and to run it at a lower setting (the normal power settings were far beyond what I could ever use... damn plumber). At the end of the day, I appreciate how Mister Electric took the time to find the best solution to my specific problem. They were always respectful of my home and money. They could have rightfully charged me $5000 to hook it up like the manual basic instruction. But they took the time and effort to learn the system and find a way to save me over $3000 dollars. Integrity is priceless. Call Mister Electrical now.

I have had Frank & Liberty Electrical doing work for me for a couple years, at multiple properties…read more Solid dude, solid company. I had a really weird dead circuit issue at one home, Frank diagnosed and fixed it pretty quickly. Great communication. Easy to deal with. Transparent pricing. Highly recommended.

We've used them twice now, and great service each time! Communicative, reasonable, and great…read morequality work.

They charge in advance for maintenance services, fail to do the service, and then refuse to provide…read morean appropriate refund. Now it makes sense why they are no longer in business.

I needed an EV Charger installed and found Bad Monkey Electric on the vendor's authorized installer…read morelist. I couldn't be more happy with the service and resulting installation. They came out once to assess the work, provided a fair quote, and came back to do the installation. The two electricians who showed up were professional and courteous. The work they did was top-notch. They asked questions at each step to ensure I got the things exactly I wanted. I will be recommending them to others and wouldn't hesitate to have them out for any additional work I need.