Knowledgeable and Trustworthy!…read more I have a 15+ year old refrigerator that neither the refrigerator or freezer were working. Akai inspected the entire unit and indicated the issue was the defroster in the freezer wasn't working and needed to be replaced. He quoted me what I thought was a very fair price but before I could say "Shut up and take my money!" he added that when he had unplugged the unit & plugged it back in, when starting up again the compressor sounded a bit suspicious. Thus he indicated I could go ahead and pay him to install a new defroster in the freezer, but it is only a matter of time before the compressor craps out and then replacing it would be over $1,000 and not worth it. So get this....he proposes that I defrost it the old school way by unplugging it, opening both the freezer & fridge doors, placing towels in front of the unit, and allowing all of the ice to melt and then just mop up all the water with towels and my wet vac and that would solve the problem for now. And in a few months when the issue occurs again I can just repeat the old school defrosting method until the compressor finally goes kaput, and then get a brand new refrigerator. Sure enough, I proceeded to do exactly what he recommended and lo and behold the fridge & freezer started working properly again. And I am all too happy to repeat every few months to squeeze every last bit of life from this old fridge until I have to get a new one. Akai could have very easily kept quiet about the compressor sounding sketchy and that it could fail in 3 weeks, 3 months, or 3 years and gotten a nice service order for replacing the defroster since he had already devoted the valuable time & effort to come to my house. However, he instead chose to be completely honest and forthcoming which is not as common as it should be and is very appreciated. I have saved his contact info and the next time I have any issues with any appliances he will be the technician I call. Knowledge and experience is great and there are a lot of qualified & knowledgeable appliance repair companies out there. However, also possessing honesty and integrity is why I strongly recommend Akai for any appliance repair issues.

He was able to fit me in same day I called. I appreciate that he applied the trip charge towards…read moreany work that needs to be done . He is very knowledgeable about different appliances and he knew mine right away and he had an idea what it could be and sure enough it was the soap & softener dispenser. He showed me how to remove & clean it. It had held water wasn't draining back into the machine like it was supposed to just a minor little thing but now I know how to clean it periodically. Worth it for my peace of mind & also made sure I knew where my water shut off was just in case. These are good things to know , most people might not & that I'm a woman & older, it's good to know. Plus it doesn't hurt to have my machine looked at after 16 years. I've been here so I won't be afraid to use my washing machine so thank you AKIA.

They were prompt, professional, and very knowledgeable. They quickly figured out the problem,…read moreexplained everything clearly, and got the job done right. Excellent service and a great value. I would definitely use them again and highly recommend them.

Overnight, my 15-year-old refrigerator/freezer stopped working. I called Joseph with Appliance…read moreDoctors around 10am and he said he'd be out this afternoon to check it out. I got a text around 3pm saying he was on his way and he arrived shortly after. I told him what happened and he went to work checking various components of the system. He quickly found this issue (a bad start relay), replaced it and the refrigerator and freezer began cooling. It's always good to see a good technician jump in and solve an issue. Joseph was communicative during the entire process. You could tell he knows and enjoys what he is doing. I will call him again for any appliance or AC work we need in the future.

Ssssssso... more exciting appliance adventures! The ice…read moremaker had been acting out and finally died the Real Death. Jorge arrives as scheduled and does a replacement with a genuine part and all is good... except not. The ice maker tried to live but in the end refused to reliably work... call Jorge the Appliance Master and he arrives on time with tools and declares the unit d-e-a-d. THE IMPORTANT BIT - he got the replacement and returned as promised, against traffic none the less!, replacing the old unit quick and sharp. WHY? is that the important bit, Billy? because service after the sale, especially warranty service, is how you tell the good providers from the GREAT in any field. TAR & Jorge are Great ...more as it happens

Jorge came out to diagnose/repair my washing machine and did a great job. Communication was great…read moreand service was quick and fairly priced. I will definitely be recommending him to others. Thank you!

Our combo washer dryer quit working after just 3 years and high reviews lead us to Bellaire…read moreAppliance Solutions. David Reyna diagnosed our problem and we decided the cost of the part was too prohibitive. All he charged was a service call fee. We know who we'll call for future problems. Turns out Combos have a lot more issues than normal so we've decided to go back to a separate washer and dryer.

After two aborted attempts with other appliance repair companies to get my older Thermador stovetop…read moreand oven repaired (Them: "....they don't make the parts you need any more"......"try looking on E-Bay and call us if you find the part"), I contacted Bellaire Appliance Solutions to see if they could help me. They got right after it, and after no small amount of searching found the parts we needed. My stovetop and oven are both now running good as new. They saved me from having to buy new appliances, thereby saving me thousands. Plus, they showed up on time and their bill was reasonable. Bellaire Appliance Solutions provides the best service in Houston.

They could send a text or Respond but the only person I got…read morea response from doesn't come to my area in Pearland and I know he's good. I used them on the north side. This company did not respond.

Quickly replied to me to setup an appointment for my refrigerator/freezer that was not cooling…read more Showed up on time, was very professional, knowledgeable, and even cleaned the appliance filter. The filter had never been cleaned since I purchased it over 7 years ago. It was 2 inches thick with dirt and pet hair. I will definitely use Appliance Cowboys for any future appliance issues. Great job!

Victor is very responsive to messages, communicates clearly, gives accurate and reasonable quotes,…read moreand most importantly he did a great job. He replaced a gas dryer belt since the drum stopped rotating and performed cleaning maintenance to clean out lint to prevent lint fires. The services were a reasonable price and he was thorough.

Fast service .. honest .. professional service .. great experience ... Will call again .. highly…read morerecommended!!!!

I am so glad that I have found Reliant. They have fixed several of my appliances. Scheduling is…read morevery easy! The technicians do a great job of explaining the problems and possible solutions.

Reliant Appliance Repair - and especially Yuri--are at the very height of their craft. With steady…read morehands and sharp insight, they turned what felt like the end of my range's life into a second beginning. Their service was seamless, their pricing fair, and their workmanship spoke for itself. What I had nearly given up on--what I was ready to replace at great expense--now hums faithfully in my kitchen once more. In their capable care, I saved thousands and rediscovered trust in skilled repair over easy replacement. As a real estate agent, I know the value of professionals who show up, deliver excellence, and stand by their work. Reliant Appliances has earned not only my gratitude, but my wholehearted recommendation to friends, family, and clients alike.

First off, they advertise themselves as a "local" company. THEY ARE NOT. They just cut and past…read morethe name of your town and insert it into their business name and throughout their web page to make it appear they are local. It's BS. I made an appointment with them to repair my Kenmore oven that went out after a power outage. They scheduled an appointment for the next day from 9 am - noon and asked for my credit card for the minimum appointment charge. That made me nervous, so I used my American Express because they're very good about handling problems if there is a bad charge. The company then called back within the hour from an "888" number, which I didn't notice until after I looked at my call log, and moved the appointment to 1 pm - 3 pm. In the meantime I received an email from American Express that my card had been charged $59.99 from "THE APPLIANCE REPAIR MEN". I looked up the company name on the credit charge, different from that listed in their ad. It is apparently out of Phoenix, AZ, not Texas and definitely not a local company as claimed. I then looked at Better Business rating for the company and it was very poor with a LOT of serious complaints. I was prepared to question the repair person regarding their certifications to work on Kenmore appliances when the arrived. Well, they never showed up and never called by 3:30 pm for the 1 pm - 3 pm appointment. I tried calling the company to let them know they didn't call or arrive and selected the option "2" for "existing appointments". It connected me and all I heard was household type background noise, but no one every answered my repeated "Hello? Is anyone there?" I hung up and called back a total of three times with the same result. At this point, I called back the main number and told them I want my money refunded, they connected me with "Customer Service" and I told them to credit the charge on my American Express and if it's not done I'm filing a dispute on the charge. That was yesterday, I'll see if my card it credited. DO NOT USE THESE PEOPLE. They are dishonest and it is just some big clearing house that makes an appointment with God only knows who and just has a big foreign call center behind their numbers. It's BAD NEWS!!!!! I'm glad I didn't let these people into my home!

UPDATE!!!! DO NOT USE THIS COMPANY!!!! After the fiasco…read morelisted below, my refrigerator still did not work. I ended up calling another repairman who informed me that the tech with Alvin Appliance did not replace the capacitor and relay as he stated (and charged me for) but instead installed a $10 hard start kit. Turns out, my compressor is bad and because of this modification, the warranty on my 3 year old refrigerator (compressors are warrantied for 10 years) is now void. RUN...DO NOT CALL THIS COMPANY!! What a fiasco! We realized on Sunday that our fridge/freezer wasn't cooling and need to call someone out to look at it. Called this company and setup an appointment for the following Monday morning. Repair guy was supposed to be there between 7am and 10am with a call 30 minutes before arriving. The guy did call to tell me he was running late (which I appreciated) and that he would be there between 11am and noon. Great! I thought, I'll just head home for lunch and wait on the guy. He didn't show up until 1pm, a full hour after he said he would with no additional call about him being late. My fridge needed a new capacitor, which he didn't have on hand, so he had to order one. He told me it would come in on Tuesday so we made an appointment for repair on Wednesday. Fast forward to Wednesday and the the guy calls about 2pm to say that the wrong part was delivered he would have to reorder so the part wouldn't come until Thursday. I told him I would like to setup an appointment for Friday. I asked if we could be the first call on the list Friday morning for the inconvenience, to which he agreed. He said he would be at my house between 8am and 9am Friday morning. Fast forward to Friday, 9:30am and still no repair man. I text him and ask if we are still scheduled and he replies that he will be at my house in 30-45 minutes. At 11:20am, I still have not seen or heard from the guy so I text again. I took the morning off work for this repair and I'm trying to be courteous and keep my boss posted. I tell him that I am missing work and ask when he will be arriving. He replies that he is 25 minutes out. He finally shows up an 12 noon and it takes him about 20 minutes to repair the fridge. The guy was super nice and seemed to be knowledgeable and quick with the repair, if only he could be a little more courteous of others time. I missed almost 2 full days of work for the original service call and then the repair. I would not likely call this company again for repairs.

Needed a dishwasher repaired and this guy was able to come the same day! I responded late and we…read morescheduled for the next day. I loved how he tried to help me fix it on my own first before hiring me. Unfortunately I was not able to, but Kris was honest, on time, and very knowledgeable. I trusted his work and will be using him in the future!

From the owner: This is a full service appliance repair service. I am a master technician with over a decade of…read moreexperience. We offer good pricing, and great service. Easy appointment scheduling online on our website.