Cancel

    Open app

    Search

    Jack Brown Cleaners

    1.0 (27 reviews)
    Ultra High-EndLaundry Services
    Closed 7:00 am - 7:00 pm

    Jack Brown Cleaners Photos

    You might also consider

    Recommended Reviews - Jack Brown Cleaners

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Bad experience here. They gave me another customers clothes while also losing my clothes for a day. No apologies.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Adam M.
    42
    76
    31

    11 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Cost 2x of other places to get blankets and comforters cleaned. $ 43 to get my comforter cleaned. Ridiculous.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jack W.
    48
    116
    0

    15 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of CC J.
    0
    10
    0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Jack Brown Cleaners

    You might also consider

    Verify this business for free

    People searched for Laundry Services 635 times last month within 15 miles of this business.

    Verify this business

    The Laundry Spot

    The Laundry Spot

    4.3
    (117 reviews)
    $

    I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

    Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

    Reid's Cleaners & Laundry

    Reid's Cleaners & Laundry

    2.7
    (9 reviews)

    If I could leave a 0 rating I would. I came back again (I know, 1st time shame on you. 2nd time…read moreshame on me). Trying to give them another chance. The 1st time they lost an entire order of mine and my son's irreplaceable dry cleaning. I even came in 3 days after the due date. They didn't have my name in the system even tho it was printed on my tag. ‍ Finally, after about a week they tracked our items down. The manager proceeded to haggle with me when I shared that I did not feel we should have to pay for the lost items that took forever to find. After much back and forth he finally agreed. Today, I went in to pick up a pair of pants for my son for prom. Dropped them off Monday AM at 11am. I knew they would not be back same day bc I was dropping off after 9am. I did, however, expect to pick them up Tuesday evening. The sign in the window says "one day service." I got busy and couldn't get them yesterday. I stop by today at 2:34 and she says "I'm sorry they'll be ready after 5." "But I dropped them off MONDAY at 11am. Which is definitely before 9am on TUESDAY so they should be back after 5 on Tuesday." "Sorry, (not 'I'm sorry'. Just 'sorry') you have to ask for same day." "Excuse me? Every other place that advertises same day provides same day if in before a certain time. Mine was in before 9am Tuesday. And I need those pants to finish some things for my son's dance." "Some people don't want their clothes back same day and that's why we make you ask for it." Are you kidding me?!?! That's like having to ask for good customer service iMO! There's a big neon sign that says "1 Day Service" there is not an asterisk next to the sign that says "only if you ask for it." No more Reid's! DONE!

    I like Reid's. It's not the cheapest option in dry cleaning, but this location has always done an…read moreexcellent job of laundering our clothes. The quality of the service is worth the price, IMO. We've been taking our clothes to this location for over 10 years and are happy with the consistency and reliability of the dry cleaning. Also, we've experienced very responsive customer service. On two separate occasions where items of clothing were damaged in the dry cleaning process (to be fair -- in the course of over 10 yrs and hundreds of items cleaned so a small percentage!) the owner himself reached out to my husband and I and replaced the items and apologized. We were honestly pleasantly surprised by the kindness and responsibility taken by the owner after our pointing out the damage. It was a no muss, no fuss interaction. Awesome. We'll keep going to Reid's as long as we live out this way!

    Kim's Cleaners

    Kim's Cleaners

    3.3
    (21 reviews)
    $$$

    If I can give 0 start, I will. I took my $2,500 Burberry coat to this place, expecting professional…read morecare, but they damaged the fabric around the buttons and broke a drawstring. When I brought up the issue, the owner refused to take responsibility, claiming the fabric was "too weak" - yet they never warned me before cleaning it. Instead of offering a solution, the owner told me to go elsewhere for cleaning and they had no interest in fixing the damage. His attitude was terrible, showing zero concern on customer. The best they offered was a refund of the cleaning fee, which does nothing to compensate for the damage to an expensive coat. A reputable dry cleaner should stand by their work, not dismiss valid concerns. If you care about your high-end or delicate garments, I would not trust this place with them. They just won't take any responsibility. Extremely disappointed in their lack of professionalism, accountability, and basic customer service.

    The employees are unfriendly, especially one of them (she is the one with eye-glasses, short hair)…read more Parking is always a problem because they block it off to prevent people from parking. When you try to park, they rush outside and act rudely as if you're just trying to park there instead of being a customer. When you tell them you're a customer, they give a ridiculous response like, "How was I supposed to know?" The ironing quality is poor; shirts are not properly ironed. They can't remove stains at all. And they are very expensive. I do not recommend this place.

    Clean Laundry

    Clean Laundry

    4.6
    (10 reviews)

    This place was clean and well lit, which made it feel very safe. I got my laundry done within an…read morehour and got out of there. They've got rows with different sizes of washer and the price varies based on size, the lowest being around 4.25 for 25min cycle. You can get quarters from a machine at the front that takes 1s, 5s, 10s, and 20s. *Fair warning, it did eat a 5 of mine at one point and there wasn't really anything I could do. You can also purchase dollar tokens with a credit card, but keep in mind that many of the machines are not full dollar amounts. There was a drink vending machine and a snack one, the snack one also had some mini detergent bottles and clear plastic laundry bags. I didn't try the ATM but there was one. The soda machine offered tap but tap pay was not working so I had to use dollar bills. The dryers were honestly the best part, they're huge and 25 cents gets you 5 minutes, and I found I could dry what I needed within 20 minutes. Overall, a good place to go if it's what you need to do.

    Not a fan. I recently moved to Austin from San Antonio and have been trying to find a new place to…read moredo laundry. Seems like alot of places out here have the option to pay with your debit card or through an app which I loved but this is the second laundry (previous was a different business) I've visited where this was an option and once again there was a sign that said the option to pay with card wasn't available. But this location at least had a ATM so I got some money and just said screw it because I needed to do my laundry and didn't feel like driving and driving around. Put in $20 in the change machine because the ATM had a minimum of $20. I used the $7 washer and realized after putting in the quarters I had about $3 left. Now I'm not good at math but to have $3 left after only using $7 in change. Yeahhh I was missing my money so I put a complaint via email and the Texas area manager got back to me asking me to reply back with a date and time of when to meet one of the managers at the laundry so I can get reimbursed. I told them 8am the following day. So I showed up with laundry because I ok I'll just use the reimbursement to do some more laundry. Got there and walked inside, there was only one person doing laundry and no one else. Waited in my car in front of the store and. Emailed the manager of who suppose to meet but that I was still waiting there at 8:19.. waited till 9am and never got a response back. No one else was in the laundry. They basically wasted my time and the machine stole my money. Horrible first experience

    Jack Brown Cleaners - laundryservices - Updated July 2026

    Loading...
    Loading...
    Loading...