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    Jack in the Box

    2.0 (143 reviews)
    InexpensiveBurgers, Fast Food, Tacos
    Open Open 24 hours

    Order Jack in the Box Takeout or Delivery

    Jack in the Box Photos

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    JACK IN THE BOX ATMOSPHERE

    What's the vibe?
    Casual
    Moderate noise
    Good for groups
    Good for kids

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    Recommended Reviews - Jack in the Box

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    I really used to love Jack-in-the-Box five years ago, but it seems like every time I come to Jack-in-the-Box especially this location. It's such a disappointment. I paid $22 for a jack spicy chicken sandwich with cheese. They totally forgot the cheese there is no mayonnaise on the burger and my large curly fry was half a box completely cold and the thing that also sucks is we have to beg these employees to make our food fresh after spending $22?

    Disappointment
    Shannon S.

    Super greasy and not toasted. The cheese was cold and not melted. Also gave me one super small piece of bacon.

    Over $10 for 2 regular sized milkshakes! Smaller size and the price increased.
    Tia V.

    Was craving a milkshake so we went here to grab a quick one. We ordered two regular sized milkshakes and they were over $10!! Wtf?!? The regular sizes decreased in size and cost more? Guess they're following this trend. Not only were the smaller sized milkshakes overpriced, they handed us generic straws that weren't even wrapped! Can I say ewwwwww? We asked for an actual straw and they said that's all they have. It's a bendy straw you buy in a 100 pack from the dollar store. It's beyond gross to be handed an unwrapped straw after they just touched money, credit cards, and whatever else. They went straight into the garbage. We weren't about to put our mouths on a germ ridden milkshake sucker. I grabbed a spoon and ate it that way instead. Overall you're better off grabbing a dollar frosty from Wendy's or going to Safeway and getting ice cream and milk.

    Shards of Metal found in Jack's Spicy Chicken
    Robert M.

    Got my wife a Spicy Chicken Sandwich. Luckily the tomato was falling out because she noticed there were shards of metal in her Sandwich. I understand that this is a fast food joint, but that would have been really dangerous if my wife didn't catch it.

    Chicken Sandwich Wars? No contest. $4.99 combo (drink not pictured)!
    David N.

    Been here twice and the sheriffs were here. They say where the cops eat is a good sign. There's plenty of parking, so there's just me and the 5-O. Super clean store and very friendly staff. My order of the $5 Double Chicken Sandwich was ready in 5 minutes, maybe less. Got an order of tacos to go too. All were constructed neatly. Can't ask for more!

    That Jack in the box is #1

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    9 years ago

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    8 years ago

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    16 years ago

    Good service, no complaints since staff seem nice. Good ol Jack in the crack food.

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    8 years ago

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    9 years ago

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    10 years ago

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    14 years ago

    Everyone is friendly and service is fast. Food is good.One of my favorite places close to work.In Castro valley , Ca.

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    11 years ago

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    9 years ago

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    8 years ago

    There was literally a long piece of black hair in my food. Gross as fuck never go here they don't wear hair nets or do good maintenance.

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    8 years ago

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    10 years ago

    Just got breakfast here and it tasted soapy couldn't eat it no thanks. This isn't okay

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    10 years ago

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    11 years ago

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    14 years ago

    Quick and reliable: just what fast food restaurant is meant to be. Tacos are yummy!

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    11 years ago

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    Page 4 of 4

    Jack in the Box Reviews in Other Languages

    Ask the Community - Jack in the Box

    Review Highlights - Jack in the Box

    This review is for Melanie at the Jack in the Box on Castro Valley Blvd in Castro Valley, CA.

    Mentioned in 2 reviews

    Read more highlights

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    El Rancho Supermercado

    El Rancho Supermercado

    4.2
    (592 reviews)
    0.9 mi
    $$

    So after 7 months of living in Castro Valley, I finally made time to give this place a try. Ive…read morebeen told by a lot of folks that the food here is delicious and judging from the line I saw when I came in, it looks to be the case. Note, this is more of a review of the taqueria attached to the market and not the market itself, though it looked like it had all the essentials. Meat wise, it's definitely missing my favorites but in this case, it's actually a good thing because it means I'll order things I dont normally order as much. I went with a chivo (goat meat) taco and a super carne asada (grilled steak) burrito. I also picked up a bag of chicharron con carne (pork cracklings with meat) and a side of refried beans. They lady that took care of me was super nice. I love places like this because it gives me a chance to practice my Spanish. What's so awesome about this place is that they are grilling the meats right in front of you, which makes me want to order everything. I took everything home to the family they all loved it. The steak was super juicy and it might be one of the better carne asada I had. Everything tasted super fresh. The chivo taco was very moist and delicious as well. As for the chicharrons, it's chicharrons, it's almost always going to be good and the beans, were delicious as well, wish I ordered some arroz on the side to go with it. I bought the pre-packaged chicharrons by the checkout but if you want yours a little warmer, you can buy at at the meat department in the back of the store. All in all, Im definitely coming back and looking forward to trying their other meat options like al pastor and barbacoa. Given how small their work space is and how busy they might be, be prepared to give some extra time, especially if you are like me and bringing the food back home.

    I used to live in the East Bay about 10 years ago and would always hit up this location for their…read morecheese fries and agua fresca. The location has been consistent in delivering great food--I always get either their carnitas cheese fries or their barbacoa cheese fries with a bit of consommé (broth) added to it. Their cucumber limon agua fresca always hits, and I recommend their sandia fresca when it's available. Over the years, it's been a place where I have positive memories, as it carried my wife and me through tough days back in college. This was, and still is, a great and affordable meal that acts as both lunch and dinner due to how generous the portion is. The only caveat I have since trying the location after a few years of not stopping by is that they changed their French fries. I think right now they cut potatoes and deep-fry them, versus what it was before, where they were more "restaurant style" fries. The texture is slightly different; however, the flavor has been consistent and still tastes like what it was 10 years ago. A true hole in the wall--the only issue is parking can be quite hard to find, lol! Service is fast if you make it before peak lunch or dinner hours, haha! Love this place.

    Photos
    Carrot, orange,celery & beet juice
    Carrot, orange,celery & beet juice
    Menu
    Menu
    Menu April 2025

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    Menu April 2025
    Tacos Gonzalez

    Tacos Gonzalez

    4.0
    (57 reviews)
    1.0 mi
    $$

    Food good Service…read moregood Ambiance good We ordered 8 tacos and a drink. It came out to $42 The tacos were delicious. The fresh tortillas was a game changer. The guava juice was a nice complementary to the meal. If I was in the area again I would comeback

    English and Spanish review…read more Alerta por danos a la salud.!!! Encontre dos pelos uno Rojo y el otro Cafe. El pelo Rojo aprecio en mi orden de tacos. Y el otro pelo aparecio en mi orden de quesadilla. Mientras mi novia se comia la chimichanga yo abri la orden de quesadilla y mientras comia le encontre un pelo que no era mio. Se lo removi despistadamente para que mi novia no se diera cuenta y que no le diera asco. Pero all continuar con su orden de tacos a Ella le aparecio un pelo bien Rojo que nadie en carro tiene pelo Rojo. Aparte el processo de elaboracion de nuestra comida se notava demasiado que prepararon la comida sin ganas y sin cuidado de la salud del cliente. Como todo Mexicano y respetuoso cerramos la orden de tacos y la orden de quesadilla y procedi a pedirle una devolucion de dinnero por las dos ordenes de comida Con respcto. Al pedirle la devolucion dinnero a la senora que me attendio y me dio la orden no se nego pero trato de negar que Ella no encontro un pelo en nuestra comida. El pelo de Ella es Rojo como el pelo que nos aparecio en la orden de tacos como diciendo que estava levantando falsos. Yo nunca tengo ese tipo de intenciones de hoder a la raza. All final me regreso el dinnero de la orden de tacos y la orden de quesadilla . Y todavia sus ultimas palabras eran que Ella no encontro un pelo en nuestra orden Cuando claramente era lo contrario. Estoy seguro que habia mas pelos en la comida porque me alcanse a comer la mitad de la quesadilla cuando descubri el primer pelo . Una hora despues me dio chorro del que te da por comerte un pelo algo que nunca me pasa. Esto que digo no es falso ni lo hago con proposito de danar la reputacion de un negocio. Yo jamas regresare a este lugar. Hay muchos otros negocios honestos con intenciones y servicio honesty. Ojo y cuidado all cenar en este lugar. . . . . Health alert Me and my girlfriend ordered tacos,chimichanga, and a quesadilla. When I finished half my quesadilla the other half had a hair clearly not mine,while my girlfriend was working on her chimichanga I slipped the hair away so she wouldn't be disgusted. But when she opened the order of tacos we discovered a red hair like the red hair on the lady that took and prepared our order. With all due respect we closed both orders and processed to ask for a refund. When I asked the lady with the red hair for a refund because there was a hair in both orders,she took both orders and than claimed there wasn't any hair on the food until I showed her pictures she proceeded to refund me for both orders. But she still claimed that she didn't find any red hair to imply that I was lying. We have proof in the pictures and my intentions are not to trash an honest business. But if she is willing to go into denial while refunding me my money it seems like she did this on purpose for us to not come back. An hour later I got the runns like if a had ingested a hair. The food is very good but the intentions and service from this establishment make me feel like the maybe im not welcome. Personally I won't be back because there far more taco spots 10× better with service, elaboration process,and care for the health of the client. Im not making any of this up to tarnish a business im only being honest.

    Photos
    Tacos de asada
    Tacos de asada
    Birria taco plate- comes with three tacos
    Birria taco plate- comes with three tacos
    Truck

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    Truck

    Jack in the Box - burgers - Updated July 2026

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