Friendly and quick service. The food is good for fast food. My go-to order is the sourdough Jack. read more

Jack in the Box - Sourdough Jack Combo price - Fast Food Near Me - Mission Viejo, California

See all

Been to this Jack many times. The food is always hot and fresh. It tastes delicious, and I prefer this one over others. The staff is friendly and Luis helped me out today and did an amazing job. Offered a drink carrier with my drinks which I really appreciated. It was clean also, so that's huge. I will be back! read more

I like this location better than most... probably best location to be honest. Highly recommend downloading the app, create your order and this is where you can customize everything.. then just pull up to the drive through and tell them you are picking up a mobile order for your name and drive on through. read more

Jack in the Box - Use the app for custom food - Fast Food Near Me - Mission Viejo, California

You can get what you need to here . Industrial type location. Creative parking not unattainable. Even if your order isn't correct, hard to find fault with friendly staff. read more

Just tried the Mini Chimi Bang Bangs fully loaded: $4.50 + tax... Surprisingly delicious!!! Not too spicy, just right, with an excellent flavor. I could eat more, so good. And the drive-thru window service was excellent, an improvement over several weeks ago. I'll be back to order again next week. Thank you. read more

I come here more often than I should. Great location and have always been happy with the attitude and efficiency of the staff. The food always tastes extremely fresh and I've only had them mess up my order once. Ultimate cheeseburger and Cluck sandwich were always my go tos for years but the smash burger is so good! I only get the single as it's pretty rich but it's really good. Add in the curly fries and I'm set. I always go drive thru but it's a strange setup with a very short entrance and can be a serious cluster if busy. It's also off the worst intersection in MV (Alicia Jeronimo) so watch out! read more

It is so sad that people that want to be paid so much money for a no talent job can't even make a sandwich that is presentable. Makes you even wonder how the food was treated before they put it in the box to give to me. A piece of advice for you lazy slackers take some pride in your work and you will start to earn more!!!! I'm sure there is a robot just waiting to do your job and then you have nothing!!!! For the franchise owner you may want to start looking at your reviews and see what your customers are having to say before you go out of business read more

Jack in the Box - This is how they make you breakfast sandwich - Fast Food Near Me - Mission Viejo, California

Nice Jack in the Box location. Friendly staff who are dedicated to quality customer service. The chicken sandwiches, burgers and tacos are all tasty when looking for a quick meal. They have breakfast also. Not far from the house and always consistent in service and food. Thanks read more

Store #3526 - Went in at 5:46 through the drive-thru and Normally this Jack in the Box is good, but tonight my bacon ultimate cheeseburger was a fail. Asked for all American cheese, add lettuce and tomato. You guessed it hardly any bacon, no lettuce, no tomato, and the cheese was mixed. Needless to say, someone didn't eat dinner. All I can say is Do Better! KW read more

They said that they were open at 6am. The workers show up at 6:15 and talk with way to much attitude and disrespect

Second time coming here on 12/09/22 at around 8:00pm and they forgot 1 order of medium fries. I was halfway done eating my meal when my daughter tells me there is an order of fries missing. I left mid-meal to drive to the location when I realize I didn't get a receipt. I pull up at the drive thru and asked to upsize my fries to large for the inconvenience. I just get a "go up to the window". I drive up to the window & get handed a bag of small fries. I then again asked for a large & get a sassy response from the teenage looking male filling up some fountain drink cups. "Do you have a receipt?", "No, I didn't get one and I was just here 10 minutes ago." was my response. Again, just eye rolls and no words from either employees. They finally get me a second bag of small fries. I say "thank you" and I'm left with death stares and silence. I don't understand why I as a customer who had to drive back and couldn't enjoy my meal because I was missing an item for my family gets treated this way. At least apologize or acknowledge your mistake! Correct it & move on with the rest of the customers. I honestly already felt anxious as it was coming back to ask for the fries that I was missing. I didn't need to be given stares or sassy tones while asking for what I paid for with my own money. As a person with 11+ years of customer service experience, this situation (while minor) was horribly handled. There was no communication within the employees, let alone the customer. I had a terrible experience & I hope this doesn't happen to anyone else. read more

Very disappointing I order one item a chicken sandwich! WITH CHEESE And the y forgot to put the CHEESE! It's bad enough we pay for over priced fast food they could at least get our order correct! Fail read more

Jack in the Box - I pay for cheese and I get none thanks for messing up my lunch! Jack!! - Fast Food Near Me - Mission Viejo, California

Disappointed in the customer service at this location. My boyfriend and I pulled through the drive through line and noticed they had a sticker placed over the tacos (which is what we wanted to order) so we asked the guy if they weren't selling tacos tonight. He yelled at us through the speaker, "WE DONT HAVE ANYMORE TACOS TONIGHT!" We didn't end up buying anything else because of the attitude. Kind of shocked by the way he responded to a question. read more

We are having a quick bite before we get on the road. Place is pretty empty which is good for us. Place looks super clean and excellent customer service. The gentlemen that helped me out at thr counter was amazing! read more

See all

I had a delivery in Jack. The poor lady manager was upset because I took water. YES... water! Next time I will charge it.- she said. Amazing! I work all day long with different restaurants. NOBODY refuse to get you just water. read more

great service!! my favorite jack in the box in the area to go to. they never get my order wrong.

Terrible customer service at this location. I came through last Sunday afternoon with a large order. As expected, I was told to park around the front while they waited on the people behind me. Finally a cocky teenage kid came out with two large bags. I asked him to please wait while I checked to make sure everything was in there, but he refused, saying he was busy, and that if anything was missing I could just go through again. I immediately went back again and asked the manager, a man named "Alberto" if he would please go through and check my order. He refused, saying that he "packed the order myself." When I complained and told him that smart aleck kid should be fired, he responded "I don't think so, and if you don't like it "you can go somewhere else. I left two messages on Jack's "Contact us" site, and despite my request to have someone call me to discuss the problem, all I received were two automated "we strive for an awesome costumer experience messages." I've gone through that drive through window an average of two to three times a week for the last several years, but since this is the way Jack in the Box treats their long time regular customers, they apparently don't need the business. My rant for the day. Mike K Mission Viejo, CA read more

While I don't gorge on fast food, this Jack is pretty nice. It's always clean - inside, outside, and in the bathrooms - and is usually fairly empty. (Better than screaming kids running everywhere, in my opinion.) Service is moderately fast, though it takes a bit longer than your average Jack. Maybe they make things "fresh" since it's not as busy and there's not a constant stream of people? read more

Ok, I'm not exactly sure what is going on at this location. This is the second time I've driven thru and ordered a chicken fajita pita and instead of the grated cheddar cheese that it comes with, it came with the same cheese that's put on the tacos. The cheese that I seriously question is actually cheese. The first time this happened, well over a year ago now, I thought that they'd changed recipes and it was now made with this disgusting excuse for cheese. Upon looking online one day at Jack in the Box's website, I discovered that actually no changes had been made. This was a relief because it's one of my favorites to order when I don't want a burger and want something somewhat healthy and quick. I'd always enjoyed them. Figured ok, someone just made a mistake. I resumed ordering them on the occasions I was hungry and didn't feel like driving anywhere else. And all was good. Made just as it's supposed to be made. Until the last night, June 15, to be exact. Hadn't eaten much all day and nothing sounded especially good, so I thought I'd just grab my old faithful on my way home. And got the disgustingly poor excuse of cheese on it once again. If you're out of cheese, which I find rather doubtful, then perhaps you ought to let the customer (me) know before I pay $5+ for something that tastes horrible and I'm not going to eat. I've ordered this so many times over the years since it first appeared on Jack in the Box's menu and never had an issue with it before. And twice now, from only this location, it's been served like this. Maybe you thought no one would notice? Really? Not that losing me as a customer will make or break your business but don't just think it's ok, that I'll not notice, that you don't need to advise someone of this substitution or that I'm fine with wasting $5+ (or any amount of money) to get something that is not what I'd ordered and, at least for me, not even edible and subsequently thrown in the trash. Shame on this location. Once, I'll buy into it being a mistake. Twice? Fail! read more

Last night while waiting for my order at the counter, one the crew i think he was the manager (young tall guy and hispanic) and he was assigned at the drive thru made some stereotyping racist actions that i felt offended. I was just waiting for the order patiently then suddenly this guy just looked (i am asian) at me while getting fries and sang "corona-na-na-na... corona-na-na." And the rest of the kitchen crew stared at me. It's just disappointing i was being patient with them waiting for 20mins to give me my order then this guy gave me a bad vibe with his quality of costumer service. He has no good moral values. read more

went through the drive thru ordered some food. Along with the food i ordered a kids meal cheeseburger with apple bites instead of French fries. so we get home and I'm about to get the apples for my daughter and I was confused because they didnt look like apples they were legit brown. I looked at the expiration date and it said NOV 12 ! WTF !!! disgusting ! read more

Jack in the Box - Fast Food Near Me - Mission Viejo, California

I have nothing nasty to say about this local Jack in the Box, this particular location's food is a four out of five, the staff is friendly and helpful, love the fact that Jack in the Box doesn't have that "BREAKFAST ONLY" rule in the mornings. So my buddy can get breakfast while i have something more "lunchy", even if it's 7 in the morning! Not the best of the best Jack in the Box that I've been to, but not at all the worst. read more

Jack in the Box - Fast Food Near Me - Mission Viejo, California

I love to order a cheeseburger with the addition of lettuce and tomato (no charge) but no meat. It's delicious, and they're always so nice about it. I also like to order their sourdough chicken sandwich with no bacon. It's also delicious. read more

Monster Tacos are back! Restaurant clean and nice. Fast service as good as it gets for fast food. Counter service very nice. read more

Jack in the Box - Front counter. - Fast Food Near Me - Mission Viejo, California

Thank you "Jack'n the Box!!!", for caring for your employees, customers, and our community!!! This patron appreciates you more than you will ever know!! Keep up the great work and SEVING our community!!! At the request of this patron, a loyal customer for years, Please take good care of Fernando, as he ALWAYS takes excellent care of me, everytime I and/or me and/or my family visit!! As an eccentric artist, more right brained than left, I sometimes appear socially awkward and stutter, and me GRAMMAR is not always, "On Point". I am aware I may appear/come across... socially awkward. I can't help it. I'm just hard wired to "AWKWARDNESS". If I were a Star Trek "phazor", I would be set to "AWKWARD & UNCOMFORTABLE" So, Fernando, I *REALLY* appreciate your kindness and patience! Not everyone processes the gift of patience and I appreciate the time you take to assist me during my many visits to your store!!! Thank you for your consistent, steadfast, understanding, and patience!!! Even thru the drive thru!!! You need a Super HEROES cape!!! "With great POWER comes GREATER responsibility" - Stan Lee RIP read more

Absolutely gross!!!! I bought a southwestern chicken salad. The chicken was rubbery and hard. Gross, I couldn't even eat it. The chicken nuggets in the kids meal were the opposite. They were soggy and salty. Never going to this Jack in the box again! read more

I usually don't expect burgers or sandwiches to look exactly like the picture or commercial but this is just plain disgusting. I ordered a spicy chicken sandwich and have no idea what they gave me. The sandwich is $4.75 and this is not acceptable for that amount. If I'm going to pay that much for chicken, I rather go out of my way and go to Chik-Fil-A for real food and service. read more

Jack in the Box - Fast Food Near Me - Mission Viejo, California

See all

I picked up breakfast yesterday on the way to work. We had a coupon for buy one get one free breakfast croissant. We ordered two Ultimate Breakfast croissants and they were anything but ultimate. The croissants were dry and there was barely any meat or cheese in the croissant. I would have been mad paying over $5 for two of these croissants. The rest of the menu is substandard with the only redeeming items are the curly fries and tacos when they are 2 for $.99. The burgers are killed and have little to no taste. I have tried the Ultimate Cheeseburger and Bacon Ultimate Cheeseburger. Both are drowned in mayo and ketchup, so I am forced to order it plain. You know you are trouble when burgers are covered in condiments. This is usually a last resort ... not a fan of the chain. read more

yeah a 4 star fast food review from me... yeah you are right there is a catch... the munchkin and I were runnen down the road trying to loosen our load but then she yells out... DADDY I NEED TO GO POTTY REALLY BAD AND I CANT WAIT! The words every parent dreads hearing while on a drive somewhere when your running late... So qe pull off and roll into this jack in the crack. WOW... it had the nicest bathrooms I have ever seen in a JITB. Clean looking, no graffiti (not even on the toilet seat), plenty of TP, ass gaskets, hand towels. Heck the mirror (yes a real glass mirror) wasnt even broken or spotted!!! But in/out within 5 minutes, the teeth no longer were floaten, the hands were washed, and we were cruising again. Awesome! read more

I don't usually write a review for fast food chains because they tend to be the same unless I get great/terrible service etc or the food was terrible. I happened to stop by here because of Kona Loa Coffee next door and my son wanted fries. I am just leaving a positive review for the guys working here today afternoon. I went thru the drive thru and they were very nice, even asked me how my day was going etc. They even made me a fresh batch of curly fries that were piping hot! Score! It's the little things that counts and will make or break someone's day. read more

This location is pretty nice and clean. I usually order the grilled chicken strips or a protein style burger. I may be naive but I actually thought the grilled chicken strips were grilled...apparently not they deep fry them, I feel like that ragu commercial where she questions the other decisions she made in life but I digress. Was it good? yes. Was the service good? yes. And if you are cutting down on carbs try any burger protein style, my fave is the ultimate cheeseburger lettuce wrapped. read more

Best Jack in the box in the area. Best on time and a good consistent quality. The mini tacos are pretty bomb.

I was inspired to write a review because I was impressed by the customer service I received from Manny. I happened upon this Jack in the Box and ordered egg rolls which usually take a little while for them to make and at the drive through window he was very nice and started a conversation with me, asked about my day, and was just very pleasant and genuine. Well done and keep up the great work! Also, the food was hot and fresh and I would return to this location again instead of other local locations. read more

This particular location is very well kept. Their staff is very competent. I have never had a bad experience. read more

I forgot a bag of food and when I was already driving away they ran out to get my attention! So nice of them, they make sure you get your order! read more

Always come here. Always fast, and delicious . The management has helped me resolve issues professionally in the past. Felt the need to give them a 5 star review. read more

Came in here for a late night snack and they were more than accommodating to me walking into the dining room five minutes before closing. While waiting for my sourdough Jack combo to be prepared I hit the head... I don't know if this is a regular feature at other stores, but the bathroom smelled like bacon!!! Confused as to the smell being either the air freshener or the last customer in the stall next to the urinal, but it was both refreshing and utterly horrifying. read more

I come here every few days after school to eat and I gotta day I appreciate the hell out of this location. It's always clean and the employees are incredibly polite. I was there 15 minutes ago and helped a lady carry a large order out, once I got home to my surprise they gave me 2 free tacos for the deed. That little thing truly made my day. Thank you. Keep spreading love! read more

Excellent drive through service.. thanks Fernando. You are amazing and super nice . This is the way service should be

Had a coupon for BOGO for any breakfast croissant. Taste is decent, at least it was hot. The size was small so not a filling breakfast all by itself. Had we paid full price for the 2 breakfast sandwiches, no way. As far as the rest of Jack's menu, the last time I had lunch there was over 4 + years ago and I vowed to never eat a burger there again and I have not. read more