The food was good and they got our order right. We just didn't understand the worker was a bit off putting because she seemed upset for no reason. The outside and drive thru were clean. The wedges are delicious by the way! read more

Jack in the Box - Croissant with egg and cheese and the loaded sauces wedges classic! - Fast Food Near Me - Riverside, California

Came here this morning to grab some breakfast since I was a little early for my morning meeting. Got the loaded breakfast combo and was pleasantly surprised about the quality of the meal. The hash brown was nice and crispy as if it just came out of the fryer and the sandwich was put together well, the bread was nicely toasted and the cheese melty and gooey. Also the sandwich wasnt dripping with greasy and stayed together from the first to the last bite. Honestly probably one of the best sandwiches from a fast food spot I ever had and I just had the same thing last week at a location out in Redlands. Kudos to the morning crew on 2/11/26. read more

I came here at around 11:20 pm and first of all the guy working seemed absolutely incompetent, or worked to death, certainly one of the two, or both. I don't usually write reviews like this but I ordered the nashville mozzarella sticks and when I got home I realized that the sauce was not even in the container, it was fully on the bottom of the bag. It was an absolute mess. Everything else I ordered like the rest of my food and napkins was absolutely drenched in the sauce, a lot of it. It got all over my car seat before I noticed. It was so disgusting. The only thing not drenched in sauce was the actual mozzarella sticks. It was as though he put the sauce directly into the bottom of the bag to ruin my night and my car, so thanks a fucking lot! read more

This location is horrible, came to pick up a mobile order and 10 minutes of standing at the front and everyone worker ignores me including the manager who's at the fry station. The service is shit, there's no sense of tending to the customer they got 4-5 drive thru orders out before they got to me until I dropped my phone on the counter and manager realized I'm just standing there, isn't that the whole point of mobile order? Also the cleanliness is absolutely nasty, everyone has a horrible attitude and customer service. read more

Jack in the Box - Dining area - Fast Food Near Me - Riverside, California

I go late night hours, drive through gets busy but the night crew are very efficient and professional, Diego is always ready to take my order, good food, great service, thank you. read more

Ordered munchie meal, 2 orders of onion rings, mozzarella sticks, chicken tenders, and a drink. Onion rings & chicken tenders were burnt to the point of being inedible. Mozzarella sticks were cold and hard. Tacos in the munchie meal were cold. Waste of money! read more

Had a long day just wanted something quick to eat, and the lady in the drive thru was rude for no reason. I guess I'm getting what I'm paying for right? read more

No! The 3rd shift crew is rude as hell! We ordered and then they cancelled it because we were enjoying ourselves!

Good service, food, ambiance, and location. Right down the street from RCC which is convenient.

Food and service was good, but can the damn greedy owners bother to staff their store adequately? I place my order online IN ADVANCE and still wait 15 minutes in the lobby to get my mobile order. All to save what? An extra $120 to not pay someone? Greedy mfs read more

Came here for a quick lunch from jury duty. Super small place with a small parking lot. Other than that service was good and the food was great as always. I ordered their double jack and two tacos. Im not sure why I thought a double jack came with double the meat but it was just one patty on it. But it was pretty good it tasted like a jumbo jack pretty much just has a different name. The two tacos were fire so I enjoyed them as well. read more

They state that dining hours are open by 6 am , they told me they're closed at 6: 45 am . False advertising! I guess that's what 20$ an hour for fast food workers do in California! read more

Jack in the Box - Locked doors - Fast Food Near Me - Riverside, California

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I remember why I don't go to Jack in the box as much as before. The sourdough Jack that I order is bland in taste which if I recalled taste significantly better before. The burger itself looks squished and taste like it wasn't heated up "cooked" long enough as the burger felt warm to the touch. You can see in the picture that the cheese itself is still firm. The price is also ridiculous, this regular combo was close to $12.......... How? read more

Jack in the Box - Sourdough Jack combo - Fast Food Near Me - Riverside, California

Terrible service. My boyfriend had a mobile order and the cashier, darker skinned hispanic girl , was so disrespectful. Rolled her eyes multiple times and was rude the whole interaction. He was nothing but polite and apologetic. I have never had such a terrible experience. Terrible customer service, still in disbelief. read more

Never had an issue here. Workers are very kind! Service is fast and food for the most part has been fresh.

An employee got our order wrong by not adding extra ingredients that we paid extra for and when we came back to the establishment we asked for a new burger and she said okay but we decided that we didn't want the food anymore due to their carelessness and we asked for a refund and the lady got upset and when we gave the drink back she threw it at us and the entire car is ruined and soda is everywhere. Don't come here unless sticky cars and skin is your type of thing. read more

Had a family member have surgery near the hospital and rarely eat fast food. Everything was good until I opened my croissant to put sauce on it . I see this ... threw my food right up . Felt absolutely disgusting read more

Jack in the Box - Fast Food Near Me - Riverside, California

If I could give zero stars I would I live down the street I work at the bars and they are always closed when I get off. I gave this place so many chance it's crazy and now I outright r fuse to go back two days ago I did a to go order online about mid day. Online told me it was going to be ready in 15 min. Now me knowing this place well I waited 15 min before I left so I was there in about 18 min I showed up walked inside stood at the counter for 20-25 min being completely ignored. I spoke up finally and they said there is no record of my order. I did the online order because I would get a special deal for ordering it online. So they told me I can order it through them or I have to re-order my order that was online already even after giving them the confirmation number through my own email. This is just one of the many and when I say many, I mean many times I've been ignored disrespected by this location. I normally don't write reviews. I'm pretty sure this is my first one, but I had to warn the next people. Don't give this location any of your money. There are plenty other options. A couple streets down on university buyer beware. read more

Worse customer service EVER!! Today I came though the drive to get one combo around 12:10pm and the chick behind the mic was giving horrible attitude. We told her our order and her said " I'll give you guys time" when we never said we needed time. At the end we pull up and told us to wait away from the window for some reason then proceeded to give us hand gestures with her long acrylic nails ( for sure a health hazard). As we get our order she gives us the wrong change , you tell me how someone is over 20 cents short without effort. I work in customer service myself specifically drive and have never mistreated a customer the way Caterpillar lash girl did today. read more

Old lady in drive thru wouldn't take our order wanted us to go to the back of the line again ???? Very disappointed and homeless ppl hanging out here by the numbers good location bad service needs new staff read more

I keep forgetting how HORRIBLE the food at this JITB is. I'm done, I don't even care that this one is 10 blocks from home -- I will never, ever, eat their rancid, cold, ancient garbage that belongs in the trash. Since I moved here 1.5 yrs ago I have tried this place 3x. Every single time the "food" was clearly made hours earlier and has been sitting under a lamp drying out and spoiling. I cannot BELIEVE I had to pay what I did for these pathetic, shriveled, hard lumps of mess. The dark one was hard as a rock, and another one was totally EMPTY! How do you do that?! This crap has been fried and refried so many times it is unrecognizable. Is this food customers returned, or did you fish it out of the dumpster? I'm sending this to corporate, I'm done with this place ruining what is a great chain in Los Angeles. Your food SUCKS!!! read more

This place doesn't have any supervision for the overnight or early time hours. I've come here numerous times at 10pm and no one's working I've come at 6am and no one's working Even though there are employees walking around inside the business NO ONE IS WORKING I've even gone so far as to pull to the drive through window and they all scatter like roaches. The hours are 0430 until... but there is no one here It's odd I'm not sure if they have an overnight manager or someone here to oversee the business read more

Its 11 at night, me and my girlfriends family wanted food, once we got there, we were ordering and the girl taking our order at the drive through, had a bad attitude and repeating "anything else", in a bad tone and very sassy way of saying it, once we finished and pulled up to the window, angelica and her crew, did not give us everything we ordered, we spent 40$ and received one order that was complete, and also she gave us a wrong receipt , and also some guy, we over heard saying, "this one only speaks Spanish, you got him", and didn't even tell us, sorry i dont understand or nothing, my girlfriends dad just spoke one or three words in a different language and the guy just walked away, this needs to be fixed, because they could have gotten some customers that wouldn't take this form of action, please and thank you read more

I told myself I would not go back to to this Jack in the box. But I was in the area, and went through the drive-thru. I have reported before that the homeless was a bit of a problem at this Jack in the box. But as I drove up to the drive-thru there was a homeless man right by the ordering speaker. I reported him to the lady at the window. She assured me she would have it taken care of. I brought my food home. I ordered for chicken sandwiches, 6 tacos, and the new sides variety box. It has curly fries onion rings and what I believed to be mozzarella sticks. The mozzarella sticks were very overcooked. Everything else was fine but the mozzarella sticks I was very disappointed in. I almost felt like I was chipping a tooth. I tried using a lot of hot sauce but that just didn't do. I am not looking for getting a free meal, but I feel like it's my civic duty to let this Jack in the box know this is not how I want to spend my money on items like this. read more

Jack in the Box - The inside of my mozzarella stick. Mozzarella Cheese Sticks - Fast Food Near Me - Riverside, California

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I normally don't leave reviews, but this time, I have too last 2 months in 3 occasions. They mess my orders up and forget to put tacos. I tried calling them to tell them, and they didn't pick up the phone. tried 20 times until I had to go in and see if the phone is ringing and it is read more

I just had to leave a good review for the night crew for working CHRISTMAS DAY! Despite being really busy and full they really did a good job! From the person taking my drive thru order and making sure they had everything correct ! Super efficient and fast! They deserve a raise!! read more

Me and my husband ordered from here on door dash twice and it is horrible both times 1st time : my order was a breakfast jack with a hash brown easy enough right ? Well I got my order and took a bite of my breakfast jack and bit into egg shells ! 2nd time : ordered from DoorDash a breakfast jack combo and hashbrowns and my husband ordered a chicken tater melt with a hashbrown 40 dollars later we get our order and we get 2 soggy hashbrowns in 1 sheet and then my husband got an empty hashbrown bag !! We had to go all the way down there and my husband reported their order on DoorDash and got kicked off of DoorDash ! Absolutely horrible experience ! Ended up having to eat there spent $60 in total from the order and having to get a Lyft to go there and back while I don't feel good I'm 6 months pregnant with a bad back and had to leave the house to deal with this whole situation ! I'm absolutely furious and would never go back here again this is my last straw I called 33 times to no answer they are very rude and give dirty looks when you go down there if you spend how much on this whole situation you should at least get what you paid for ! . Absolutely so disappointed in my whole experience $60 for this . 0 stars in my opinion ! read more

Jack in the Box - How many times I called them - Fast Food Near Me - Riverside, California

I used to hit this place all the time after leaving work around 10/11 at night. Now, whenever I drive through, they tell me they are temporarily closed. Driven through at 11, 12, 2...they always seem to be closed. People are there earning a paycheck, but don't take orders. The sign still says the drive thru is open 24 hours though. read more

Went through the drive through and y'all legit forgot half of my order. I didn't realize till I was already home and it was incredibly disappointing since I was starving and paid for everything. read more

This place keeps its lights off after 430 A.M. and the lazy staff/managers don't take orders. Apparently staff makes their own hours. None of the local Jack in the Box open on time so I'm not surprised I guess read more

Jack in the Box - Manager refuses to take orders every morning. This was at 445, they are supposed to open at 430 - Fast Food Near Me - Riverside, California

I used to buy food from Jack in the Box but they use drive thru more than dining area. Since I don't own a car and every time I go there they are closed for pedestrians. I have no choice to go to Farmers Boy's for my meals since I don't know when dining area is open to public. Furthermore, I am not going to waste money on Grab Hub for Burger and Fries especially I want quick bite to eat. read more

This Jack in the Box is the absolutely worst I have ever been too. When buying something apparently you are limited to 1 sauce and if you want some more they charge you for SAUCE. Does it come out of their paychecks for an extra saucr? I havr never in my life needed to pay for an extra sauce or ketchup packet at any Jack in the Box location. This has happened two times already and it is ridiculous. Dont come here or else be prepared to be charged for an extra sauce packet. read more

Nothing has changed here, the customer service is terrible if u could give 0 stars I would. The manager this morning was a b word for no reason. read more

Most food chains are a hit or miss, fast food isn't ever great. We expect to get what we pay for, so to speak. However, this location was terrible!!!!! The order speaker area was horrible and we had to shout our order. The window was even worse with the noise. The food itself, gross! A lot of hard food and it was super oily. read more

Don't come to this location it customer service matters to you. The tables are dirty. There are zero Social Distancing signs anywhere. They allow groups of people to gather near the counter where you order and pick up your food. And we are right down the street from the courthouse. Then a customer tells the lady at the counter that he ordered curly fries so she dumped the regular fries BACK INTO THE FRY BATCH and proceeded to use the same fry box to give him curly fries. My receipt says Jorge but it was a woman working the front. 11/10/2021 12:11:43 is the time. read more

I paid $3.39 for this crap? Where are the rest of the onion rings? And then half of what I got were so overcooked that they were inedible. I also got two tacos and the cheese wasn't melted at all. Also inedible. read more

Jack in the Box - Fast Food Near Me - Riverside, California

This place isn't usually busy. The indoors are pretty lonely every time I come, usually I see less than 5 customers ordering food. Sometimes some of the tables are dirty. But the food comes out pretty quick. read more

I'm sparing this restaurant from a 1 star review because it was extremely clean inside. They were not busy. I stood at the counter while two cashiers stood opposite me, looking down, fumbling with something or another. I patiently waited....and waited...and waited for them to look up and acknowledge my presence. I was beginning to think I was Bruce Willis from The Sixth Sense and these two counter jockeys did not see dead people. Maybe I really was dead.... Thankfully, they finally did see me. I ordered and paid for two coffees. That's it. Two coffees. They took my money, poured me one coffee and handed it to me. Um, excuse me, I ordered two. Right, we heard you. So...I'm no Good Will Hunting, but I think I'm owed one more coffee, right? The one I have plus the one I don't have would equal the two I paid for. Is that right or is my math off? Yes, you are owed one more coffee. Whew! Glad we are on the same page. So...how about we consummate this beautiful relationship and you hand me over that second coffee? Oh, right, here it is. It was surreal. It was ridiculous. I am embarrassed for their stupidity. I mean, what the hell is going on here? I know fast food workers often don't give a rat's ass about anything but come on. But the place was very clean! read more

Awesome service from Isabel..was super courteous and respectful actually went out of her way so that we could get everything we ordered on time and In a orderly fashion...thanks Isabel you rock !!!! read more

there it's a employee the works night shift it has a big attitude with Hispanics and actually this it's the 2nd time the she doesn't take my order correctly and if I wanna order anything like an extra soda she says you have to go back to the lane you more than 8 minutes in my drive thru she doesnt have costumer service at all and she looks at me before telling me how much it's for the food like im Hispanic and she changes her way of talking read more