I ordered the Gremlin meal and did not receive the midnight sauce or air freshener very disappointing!!!! read more

Jack in the Box - The recipe showing Gremlins meal - Fast Food Near Me - Rohnert Park, California

Ordered a breakfast jack and they forgot the ham. How does that happen? So stupid. Ruined my whole breakfast read more

Jack in the Box - Breakfast Jack - Fast Food Near Me - Rohnert Park, California

My second time eating there and I get very sick. Something is wrong with their food. First time I thought it was maybe me. This morning I ordered the croissants and eggs and I've got very sick few hours later. Same exact symptoms as the previous time. Health department need to pay attention to this location. read more

Their app doesn't work they support food waste when they mess up an order. Rather than let the rest of the family eat the food they messed up for my husband we bought they threw the food away. Not to mention we got spit on by a meth head at this location and had our car riffled through. We suspect they spit in my husbands remaid food. This is a prime example of what is wrong with the fast food industry in America. Frankly we will be calling corporate absolutely unacceptable behavior in this economy. read more

Jack in the Box - Cheese between the mayo and jalapeno got everywhere on top of the terrible customer service. - Fast Food Near Me - Rohnert Park, California

Good service! I made a mistake and they fixed it! Thank you gentlemen. Sincerely random customer.

The food is so greasy and they did not even give us one ranch and said it would cost money for just one all other jack in the box's give atleast one for free and in my munchie meal they have me two onion rings read more

Missing cheese Nothing like the represented photos online they didn't answer their phone for my attempted 15 calls for the next 45 minutes after getting home. Had to call my credit card company to reverse the charges because they were unresponsive to me. COMPLETELY DISAPPOINTED. read more

Jack in the Box - Jumbo jack actually from Rohnert park commerce blvd location - Fast Food Near Me - Rohnert Park, California

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No real chance for improvement. Wrong items and less that is paid for. Bad service - customer service at an all time low read more

Horrible the buns were burnt and everything tasted like crap. Workers there need to be better at making the food there edible for human consumption. read more

Wish I could do no stars. Not so much the food, that was pretty much the same as always, but the service is non existent. I don't blame employees for this attitude and careless behaviors. This is strictly on management for failing to set the standard of service and procedures. Terrible, just try one of the other fast food joints. read more

Welp Yelp, I'm reviewing a sauce. The Creamy Avocado Lime Sauce from Jack in the Box, and I gotta say, it slaps! Using plain potato chips as the "medium" I was able to really appreciate the full scope of this unique, somewhat tart sauce. The infused lime flavor of this sauce is more than hinted. It's prominent and wow is it tasty! My suggestion? Get at it next time you're there! read more

Jack in the Box - CREAMY AVOCADO LIME SAUCE - Fast Food Near Me - Rohnert Park, California

I'm going to start by saying I'd give 0 stars if possible. This location ALWAYS has an issue with hearing what you're saying clearly, whether it be the speaker or not, it needs to be fixed. The prices have gone up, but the food is mediocre at best. And they always make some kind of mistake. Asked for sprite, got water instead, how do you get water out of the word sprite!? Other than they're both clear. The ONLY reason I ever go to this location is because there are times late at night when we've forgotten about dinner and my husband is hungry and this place is the only place left open. I don't even bother to get food. This location is horrible. Wish they'd take this out and put something better that could be 24 hours instead. read more

They don't wear gloves at all saw them tossing the tacos and French fries in bags with there hands gross, how do I know that u haven't touch something and let alone its cross contaminated!! Please ur going to get people sick!!! read more

Jack in the Box - Fast Food Near Me - Rohnert Park, California

I'm very disappointed with my breakfast sandwich I just ordered .. it has less then a slice of American cheese! It's suppose to have two slices or cheese one American and one Swiss but this picture is what I was given ‍ horrible read more

DEFINITELY DO NOT RECOMMEND. Opened the cup out of curiosity and there was a bug in my drink! read more

Jack in the Box - Fast Food Near Me - Rohnert Park, California

Another Jack, another broken soda machine. The company that makes McDonald's ice cream machines must make these soda machines too. Even the soda they poured from the back did not taste right. read more

The employees handling the food don't wear gloves in this location. The uniforms are dirty and some of the staff have attitude particularly, Renzo & the lady supervisor/manager. Renzo was very rude, unprofessional & refused to print a receipt for my mobile order. Manager/supervision is inefficient for poor customer service. read more

Ordered three breakfast platters - only got two. And only one had meat - the other just had eggs? What the fuck?

I went to the drive-thru this evening I was asked to pull forward to wait for my food and got a lovely display and show of a female employee hugging and kissing and making out without masks on in the dining room somebody who then left and she went to the back and then she is the one that came and brought me my food there is no way that she had time to wash her hands or disinfect as soon as she handed me my food she walked around the side of the building to continue to hug and kiss the guy. I tried to call the restaurant but nobody answered. I myself run a business and this type of behavior regardless of code in 19 or not is extremely inappropriate read more

Jack in the Box - Fast Food Near Me - Rohnert Park, California

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Drive thru is supposed to be open 24 hours. I went at 430am and no one was there to take my order.

This place I swear this is the third time they had me wait out side in my car for my food. Then the person said oh she she had to go to the bathroom. Then I asked why didn't you just give me the food instead while e goes to the bathroom. read more

1/31/22 2:20am i went on the drive through to order food the worker took my card waited 20 minutes for my food then he forgot to hand me my card back but that wasnt the point he used my card for another transaction at 3:00am it was my robinhood brokerage debit card so i went back to the store 2/1/22 to get my card back but it was nowhere to be found. People make mistakes i understand but dont throw away my debit card to hide the mistake that you used my card to pay for another person's food. read more

Bad service , bad attitudes and they mess up the orders every time we go through the drive thru .They either don't give a complete order or don't give us the right thing read more

Jack in the Box - Fast Food Near Me - Rohnert Park, California

New look shitty ass service! They gave me some old ass jalapeño poppers and just tried rewarmjng them, but they burnt the damn cheese. This isn't even edible. The workers attitude didn't even compensate for the food. Now I see why she was laughing when they handed me the bag. And on top of all that I didn't even get my receipt in the bag so i couldn't call or anything after I already got home. Worst service ever. Now I have to drive all the way to Santa Rosa. If you want good jalapeño poppers do not go to jack on commerce blvd read more

my friends and i loove this jack in the box! they are always so nice and get our food so fast and very delicious

I really dislike it when the information about a place says one thing, and the facts are completely different. While every posted list of their hours says they're open 24 hours, they most definitely are not. I've been by multiple times at around 4am, and they are quite obviously closed (drive through sign not lit up, no one answering at the drive through, and no signs of life inside the restaurant itself other than the lights being on, so quite literally the lights are on but nobody's home). It's a shame, as their food is quite decent for a Jack in the Box. read more

... Oh!!!! ... what was THAT? ... OH MY GAWD! ... OOOOOHHHH MMMMMYYYYYYY GGGGAAAWWWWWWWWDDD! (several of the fat cells in my abdomen just hyper-expanded and my right ventricle artery just snagged a golf ball!) read more

The grease in the tacos is enough fat I am sure to sustain you for an entire week. Ordering 4 of those puppies after a big night out of drinking tho, is key for fixing any hangover. Jumbo Jack was dry and lifeless. The curly fries rocked, as did the regular fries. The mini sirlion burgers, the meat and onions were pretty good, but the bread was rather bland, and thick and lifeless. I heart the Jack, but this one isn't one of his better locations. Hit Seb Town Road in Roseland or Ptown's on Washington for better grub. read more

I can't believe management hasn't insisted that the property owners fit the pot holes and overall conditions of their location. Jack in the Box pays rent. Why can't they get the property owners to get their act together? They will never get the old Walgreens leased again without repairs. The rest of the tenants such as Starbucks don't seem to care about their customers well being. Why hasn't the manager complained to the regional manager, etc. Why are they sitting on their hands? read more

This review is not about the food, but about the parking lot its sits on. I'm surprised the owner of this lot hasn't been sued for tire damage to their cars. They must manage from afar! read more

Ordered again today.... sad to say another bad experience. I ordered a bacon biscuit and a mocha coffee and i got potato wedges and a caramel coffee.... i guess potato wedges now look like bacon biscuits? oh well. read more

Terrible location I've had multiple Mobile orders changed or cancelled for no reason staff is always slow and rude, they clearly don't like their job and blame the customer for its existence. Food quality is low even for a drive-thru. So I say have some fun order a large quantity of something complicated like 10 teriyaki chicken bowls wait for it and as soon as you're about to get the bag tell them you changed your mind and demand a refund read more

I don't know why this is a 24hr place. They stop working when the sun goes down. I've been there a couple times just past 2am and was greeted to a long line that literally never moved. Had to pull out after 20 minutes. After the second time I never went back at those hours. But now that I work mornings I stop by for breakfast every now and then because for fast food they have the only decent food. Too bad the service is horrible. If I see one or more cars I pass it up. I don't like waiting 10 minutes for each car. This morning was the worst. Guy took my order with music blasting in the background. I get to the window and there's the guy just sitting in the lobby. After about 5 minutes he's still sitting there. Never once looked in my direction. I heard a guy in the back yell at him. I just left. Never again. I don't think he even put my order in the register. Who hires these clowns? read more

I don't even want to give it any kinda of stars. WORST CUSTOMER SERVICE EVER paid for food and an orange juice I didn't receive and when I Called the man said "what do you want me to do?" Like wtf it sounded like the same voice that "helped"me in the drive thru. He has a neck tattoo and seems mad at the world and I'm sure he hung up on me. If you don't like your job, give it to someone who fucking really needs it and actually wants to work. read more

Some time in August, it was like 11pm, I came here cause I really wanted some curly fries and some sort of sweet thing but I hadn't been here in a while so I was unfamiliar with the menu. I drive up, i'm the only one in line, and the lady asks me for what I want. I ask, VERY POLITELY, (mama taught ya gurl manners), for a minute to look at the menu, and the lady lets out an exasperated "oh my god.." I guess she forgot to turn the headset off? Ooooooooooooooooooooh I was a little peeved. I zoomed up to the window and told her she was a mean old lady and she shouldn't treat customers like they're an inconvenience and drove away in near tears cause I didn't get my fries. Then I cheered myself up by going to Carl's Jr. I don't expect 5-star service from a fast food restaurant, especially late at night, and honestly, I give this chick the benefit of the doubt cause working at a fast food place must suck absolute balls. But "the customer is always right"!!! I've worked in customer service and i've dealt with dickheads, but even they don't deserve an attitude, cause i'm at WORK and it's my JOB to serve you and make you satisfied with whatever you've come in looking for. On top of it all, I was very polite. Basically, i'm scared of coming back because now I feel unwelcome and fat and like I made her life hell all because I wanted some curly fries. :( read more

Random stop from the highway. Made me regret it. Sour guy taking the order. Would be an interesting experiment for the owners to send folks they know and see what their experience was like. read more

Employee at the counter is rude and shows attitude when ask for extra sauce packets. The cheeseburgers i got hardly had any lettuce or sauce and the bun fell apart like as if it was stale. read more

Email you guys about my missing items and still haven't heard anything yet! Don't go here, you will get charged for food that you didn't receive. read more

Instead of wasting all that money on remodeling the building they should've tried remodeling the food. I use to swing through there maybe once a month. Then it was close for remodeling. Well I was in town yesterday and I thought I would give it a try. Bad bad bad. The food was just disgusting. I ordered two regular cheeseburgers and I swear the patty was paper thin and all I tasted was mustard and ketchup. The fries were cold and not like they used to be. Just gross save your money. read more

Awful... again, tried several times, cold food bad place... Dont go there...Petaluma much better