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    Jack in the Box

    2.2 (47 reviews)
    InexpensiveFast Food, Burgers, Tacos
    Open 6:00 am - 10:00 pm
    Updated over 3 months ago

    Order Jack in the Box Takeout or Delivery

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    What's the vibe?
    Quiet
    Good for groups
    Good for kids

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    Bruised cheek under my eye
    Charlotte C.

    This past Sunday we started our drive home from Vegas with the plan to stop at the Jack in the Box in St. George for lunch. This girl originally from California misses having one close. It was me, my friend Khrystie and our daughters. The traffic coming back from Vegas was horrible with the freeway going down to 1 lane of traffic in two places. What normally would have taken about an hour and a half took about 4. We were starving by the time we got to the Jack in the Box. After realizing the inside of the restaurant was still closed we got into the drive thru. The line was very long and moving slowly. But the idea of having to wait wasnt deterring me from those amazing tacos. We finally made it to the menu board where we could order. By the time we made it to the window to pay and get our food we had been in line about 35-40 minutes. I paid and we were handed out 4 out of the 5 drinks. Another 5 minutes passed while we were still waiting for food at the window and then I was able to get the attention of someone. I let them know we only got 4 of our drinks and were missing a sprite for one of the kids. The guy looked confused so I asked for a copy of my receipt to make sure the order had gone in correctly. I noticed after looking at the receipt that the popcorn chicken meal had not been rang in. When I mentioned I needed one the guy got a concerned look on his face and the manager who was there filling drinks turned and interjected that they were out of popcorn chicken. I said that I didn't know that and he said that he had told me. Now, I assure you, that as a mother, had someone told me that they were out of a food that I had ordered for my child I would have ordered something else for them. At this point, instead of arguing a mute point, I asked if I could please order the chicken tender meal. I was then told by the manager that I was not allowed to order at the window because the line was too long and if I wanted it I had to go get back in line and go through it again. Are you serious, is what I was thinking. I said I was going to have a child that didn't have any food while the others got to eat. I was told he didn't care and that I needed to go get back in line. At this point I was like, I don't think so, and asked for a refund. We were still waiting for the food, I wasn't going to wait another 40 minutes in line, we would just go somewhere else. I handed the manager my card for him to refund it. When he was done he threw my credit card through my window and demanded back the drinks. I reached for the first drink from the drink console to hand back to him. I was so upset. I was shaking. The bottom of the drink cup hit the slider on the window and tipped over. The cup was still sitting on the ledge as the soda spilled out. Where normally I would have felt bad about causing a mess I thought to myself, well he wanted them back. I went to hand him the second one and he grabbed it from me and then proceeded to throw it at my face. A large diet coke exploded all over me, the steering wheel, entire dash, down the door, middle console, both front seats, my friend in the passenger seat, drenched her very expensive purse and sent ice flying onto the girls in the back. My cheek was stinging. I was in shock and my friend was already calling the police. The manager proceeded to call me a f***ing b**** and yell, you deserve that you stupid b****. The girls in the back were so upset. My friend informed him she was calling the police and he said to go right ahead, that he had video footage. Great! I am so glad you do. We pulled into a parking spot on the side while waiting for the police to arrive. The police arrived and we told them what happened. They went and got the managers side of the story. We filled out our witness statements. The officers talked to the girls who were upset. They were amazing and gave them stickers and calmed them down. I was told it would be considered a he said/she said incident until they could go over the security footage which the officers were told would be handed over to them this afternoon. I told them I understood that and would wait until I heard from them.

    Corrina R.

    This is the cleanest fast food restaurant I have ever been in. The employees are super friendly and nice. The girl working the counter this morning was so nice. She is for sure in the right business in customer service. She was changing out the coke cartridges in the machine and my six year old son was very interested in what she was doing and she explained all the steps and was patient with him. The cleanliness of this facility was beyond anything I've seen in a fast food restaurant. I don't eat jack in the box often but next time we drive through I just might stop here and eat!!

    Wouldn't apply my coupon. Terrible manager. Grouchy. No smile, no thank you.
    Bb Q.

    Gave them a copy of my coupon for $1 off the black pepper burger and because the cashier had already totaled it the manager would not apply of refund for the coupon. We had not even received our food...that we are STILL waiting for more than 5 minutes later! Terrible attitude. Terrible management. Will never be back. Hey! We got our food. Tacos unwrapped on the tray. Gross. No ranch for chicken nuggets as ordered. Oh! Bonus and I saw one of the cooks in the back eating Friedman with his fingers out of the fry area. NICE! Classless establishment with no regard for health and cleanliness.

    Jack in the Box tacos

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    6 years ago

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    10 years ago

    Service and food was good tonight. Thanks for some tacos, shakes, and breakfast sandwiches. Fajita pita is a delicious and light meal

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    10 years ago

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    14 years ago

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    12 years ago

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    Page 2 of 2

    Ask the Community - Jack in the Box

    Review Highlights - Jack in the Box

    Burger, chicken sandwich, onion rings all served hot and fresh.

    Mentioned in 4 reviews

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    Oscar's Cafe

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    Our BB provided breakfast vouchers for Oscar's so we ate here three days in a row. Breakfast…read moreconsistently delicious, service great and servings generous! We came for dinner one evening and ordered the chile verde burrito to share as well as chips, salsa and guacamole . Everything was delicious, and again the servings were huge. We saw another table have their quesadilla served and it sure looked good and the size of a medium pizza! Highly recommend!

    Our group recently visited Oscar's Cafe while spending time in Springdale with friends and their…read morechildren. We noticed quite a few people waiting to be seated, which naturally caught our attention, so we decided it was worth giving the restaurant a try. The first thing you will notice is that the portions are absolutely enormous. Unfortunately, in my experience, portion size didn't necessarily translate into attention to detail. I ordered the chicken salad, which was approximately $23. My biggest disappointment was the romaine lettuce. Much of my salad consisted of the darker green outer portions and tips rather than the crisp, tender heart of the romaine that I would expect in a quality salad at this price point. I mentioned my concern to our server. She was very nice and tried her best to accommodate us, but I was surprised that nobody from management came by to acknowledge the feedback or see whether the dish should be replaced. The chicken portion was also extremely generous, but the pieces were much larger than I personally prefer. I tend to appreciate smaller, higher-quality chicken breasts with a more delicate texture rather than simply emphasizing quantity. My wife ordered the Philly cheesesteak, which unfortunately she found rather bland and lacking in flavor. Our friends' children ordered from the kids' menu and seemed happy with their meals, and my friend ordered the tacos and appeared satisfied as well. Oscar's clearly has a loyal following and many positive reviews, so our experience may simply differ from that of others. However, I can't personally give it four or five stars based on this visit. The casual atmosphere is perfectly appropriate for Springdale, but the kitchen could benefit from greater attention to the ingredients and presentation of each dish, and I would have appreciated more management engagement after a concern was brought to their attention. I'm giving Oscar's three stars, primarily because of the extremely generous portions and our server, who genuinely tried her best. With more attention to detail in the kitchen and stronger follow-through from management, there is certainly room for improvement.

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