Came in on a Thursday night and the place was completely empty, which I thought would mean a quick in-and-out. Not quite! I waited a while before anyone came to the counter--looked like they were busy handling mobile orders. I would appreciate if they take my order first so that I didn't have to stand there and wait for so long. I had a coupon for the Cluck Chicken sandwich, but they were out. That said, I appreciated that they let me swap it for Jack's Spicy Chicken Sandwich. It was hot, crispy, and hit the spot. Heads up: if you need to use the bathroom, you'll have to ask a staff member to buzz you in. Overall: not the fastest service, but the staff was accommodating and the food was good. Would come back, especially if I've got another coupon in hand. read more

Jack In The Box - Burgers Near Me - Salt Lake City, Utah

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From what I understand Jack in the crack is fairly new to UT and I've probably been here 3 times at various locations and each time the wait time is always insane. I truly have no idea what's going on but they need to seriously get there stuff together waiting half an hr in a drive thru is crazy work. Every other Jack in the box I've ever been to NOT in UT has relatively normal times for fast food. read more

The jumbo jack is not clearly the same from pictures and commercials. Lost my business read more

Jack In The Box - Jack in the box. Supposedly jumbo jack burger and fries. - Burgers Near Me - Salt Lake City, Utah

I remember going to Jack in the Box as a kid with my family. We finished the fries before we got home and there very few left for mom. Jumbo Jack is still my favorite and with two tacos! I got a combo with fries and a medium coke. Yes I know it's late and I shouldn't be eating this so late but this is the only Jacks in Utah. It's been too long. Dang! I forgot to order one of the great shakes they make. Oh, almost forgot. I got the jalapeño poppers! Hot, spicy, churchy and a velvety chew all in one bite.I only get the small with 3 peppers. Anymore that 3 and it feels like an entree. The Jumbo Jack has fresh cuts of lettuce, tomato, raw onions and pickles. I'm not sure what the special sauce is but it's as great as I remember it being. The cashier was super nice and didn't give me any issue when I asked for ranch and when he delivered the ranch I then asked for ketchup. He gave me a handful and smiles. I went through the drive through so not sure about the vibe inside. Thankfully it's 12 miles from my home so I won't be coming to the best quality fast food in the state. I do not need access to this ever You must try the real ice cream ream shakes! Very creamy and delicious The spicy chicken is good too. The regular fries are just okay. They have curly fries and I always opts for the regular. They will "accidentally " put a curly fry in with the the regular and the curly Fritz was better. Lots of good flavor. read more

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The service here is AWFUL at night, DO NOT COME HERE DURING THE MIDDLE OF THE NIGHT. The guy at the speaker is AWFUL, so insanely rude for absolutely no reason. Me and my friends pulled up and we accidentally placed one of our orders at the wrong store. We told them our names and they said "We only have Eysia" "Did you just put these in?" We replied with yes because everyone knows to wait to place their orders so their food isn't fucking cold?? He then responds with "For future reference, you can't pull up right away because our system glitches" uhm? Okay, we tell him to give us a second. Before we can even pull up the app to take a look he comes back out "I can't have you placing doordashes or mobile orders in my drive thru". We weren't doing this?? We were literally just trying to pull up our app to see what was wrong. Mind you the drive thru is 1000% completely empty. Well we decided to pull up and grab the first order and then pull back around to figure out the second order. We get that all figured out, we pull back up to the screen and we get "Sorry we can not take your order. Our system is updating. Have a good night" and we all look at each other like, wtf?? So my friend goes "Uhm, I have a mobile order". He then comes back on a couple minutes later "What's the name?" We say our name. And he tells us to pull to the window, we get our drinks. And we are told to pull up. We've been sitting here for 15 minutes now, the cars behind us have all gotten their food. So where tf is ours?? We never were rude, my friend is actually so insanely nice, when I mentioned she should say something, she started to panic. This is absolutely ridiculous, whoever is on drive thru late night needs some serious training on customer service because you do not treat customers that way. Absolutely disgusted with the service and will never be coming back read more

Well, Salt Lake finally got a Jack In The Box! My husband and I went in July after most of the hype (no thanks to 2 mile long lines) died down, but even then there was still a 30 minute wait to get our food after waiting 10 minutes in line to order. The staff was nice and helpful with my questions and substitutions/additions to food. The food was good for a fast food restaurant, as expected. I like that they had a sourdough option for the bun. We also tried their tacos which I enjoyed. The restaurant itself felt spacious and well lit. It was relatively clean for as busy as they are. I hope they continue to keep up with the cleanliness. And I'm sure the lines have calmed down by now. I'm sure I'll visit again in the future. read more

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Fast and efficient, was greeted as well in the drive thru. And they ask if we needed sauce as well. Food was warm and yummy will be coming back again. Good job Jack in the box! read more

The hype around this place is slowly dying down. When it first opened there was lines in the drive through and lines to just even get in. It was shiny and new, people wanted that fast food fix. I finally got to try jack in the box after seeing that suit wearing snowman commercials all my life. But, I understood why the hype died down really quick. Just want to emphasize that I'm coming in with a mind set of this place being a fast food chain restaurant. I will be comparing this place with other fast food chain restaurant. Let's start off with their curly fries. The curly fries isn't really anything special. It's a less seasoned version of the curly fries you'd get at Arby's. The burger meat was dry. The burgers were actually dry in general. Highly recommend adding their ranch sauce to it. (Ps the secret ranch sauce is just a super rich ranch dressing). Their famous taco, I kind of regret getting this. This would be delicious not sober...but I was too sober for this. This place is newly opened but it doesn't look that way. The floors was a mess. The bathrooms already terrible. There was a couple of flies mating by menu. Jack in the box is the perfect late night munchies/drunk food run cause they have everything. That's all folks! read more

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Terrible service, I clearly asked for 4 sausage breakfast jacks during the overnight shift and they gave us ham so I went back just to ask for them to fix it. I'm always so polite and I go here often, the lady night time supervisor grabbed my receipt and food and walked away with no "sorry for the mixup" of any sort. When the order was ready she dropped it off and made the remark "next time double check your order before you drive off." and walked away. I wanted speak to her because I don't believe I should have to check my order if the order isn't even complicated. They refused to come back to allow me to respond. Jack needs to train their employees on customer service as this is unacceptable. On top of that they took my receipt and gave me a hard time getting it back when I handed it over with my original incorrect order. read more

We went here around 4 on a Saturday . It was pretty busy but we got served quick . We decided to go inside since the drive thru was super busy . They have lots of choices on their menu . The inside dining area was clean & the workers were friendly . I ordered the sourdough Jack . This is a hamburger with bacon, tomato , Swiss cheese & toasted sourdough bread . Delicious! I got the onion rings these were so good & crispy . They have full size onion pieces . We also gott the bacon Swiss buttery Jack. This was a good burger . We ordered fries . They were good but could have been fresher . They have Coke products . We ordered a chocolate shake because they looked amazing but were disappointed when ours was lacking most of the whip cream & no cherry on top like everyone else had . But it was still very good . We will be back ! We are excited to have a location close to us. read more

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Is it worth the long drive thru line that runs along State St, probably not. The burgers and fries are just average honestly. Those who know don't get those, it's all about the tacos and tiny tacos. You're welcome. Rant-One reason for the long lines inside is people placing multiple orders and paying individually. Ever hear of venmo? Pay once and venmo the kind soul that placed your order. JITB needs to activate mobile ordering to alleviate this and those who are undecided on the menu. read more

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I went to Jack in Saratoga spring, I waited over 15 mins to give my order, the worker behind the counter (6) of them just looked at me, finally I asked if they could take my order, they said I needed to wait, after 10 more minutes we left, I told them as I left, if your not going to serve me, I will go to a place that will. read more

We ordered food and waited almost 40 minutes to get it. Absolutely ridiculous. it should never take this long. People around us asking for their money back because of the wait. Terrible. Bountiful location read more

I got the tiny tacos. They're pretty good, better than I expected. I thought there would only be a few pieces, but they actually filled up the whole box and there were about 15 pieces. I liked that they have a bunch of sauce options. I enjoyed it with the creamy avocado lime sauce. read more

I wouldn't mind coming back during the early morning hours for breakfast. When I went a few days ago it was the first time I ever had a warm meal from them even after waiting a while. It'll take alot to change my mind about any other food there because the two other times I ordered here my food was cold no matter time I went. Apparently the best time to get warm food is 7 in the morning read more

The service was horrible 20 minutes for cold burgers and the people ignored us when we asked for ranch. And the entire place smelled like copper if I could rate 0 stars I would but I can so I'll keep telling you stuff they ruined such as my love for jack in the box but after this experience I think it will be a long time till I come back and I will tell my friends about this. All of those people that where there need to be fired read more

Come on Yelp. Allow us to give zero stars! Some of these establishments totally deserve it! I came in here on a Friday night after work. Around 5:30-5:45 PM. I was looking for something quick on my way to the hospital to visit family. I noticed Jack in the Box and decided to pull in. The drive thru wasn't too packed, but it did have a couple cars, so I opted to go inside. I stood at the cash register to wait for service since no one was up front. There were a frenzy of workers towards the back. Near the drive thru and prep area. A gentleman walked up to the register. Avoided eye contact and even an acknowledgement that I was there. Continued to do something on the register for a minute or two and then walked out. I'm guessing he was clocking out!? It must have been five minutes I stood there. Just curious how long it would take for someone to help me at this point. Within that time 2 people stared right at me with full eye contact and continued on they're way. At long last I had to get going, so I ended up walking out empty handed. I've had Jack in the Box before, but not from this new and only location in Salt Lake City. I won't be coming back in the future either. You ain't that good Jack. Especially with such Jacked up customer service as what I experienced. Pun intended lol. read more

Crew on 1/12/26 at 2am was the worst experience ever, guy at the speaker taking orders completely doesn't listen to correct orders, paid for breakfast sausage sandwiches and got ham, night supervisor was upset she made an error on her end, and told us it was our fault. read more

I've been going to jack n box for over 40 years. Late night breakfast lunch. I been going to the jack n box off of hunt hwy in Santan Valley,AZ FOR OVER 3 years. The service I received was the worst service in all my 58 years of living. She was rude disrespectful. I told her five times that I wanted onion rings and sour dough bread. My friend order an ultimate burger and got a single cold burger. The soda taste like dirty water. I refuse to drink it because I didn't see her get. When I asked her for the fifth time that I wanted onion rings she said it's a up charge I told her ok I always get onion rings. I told the guy that was preparing the food that I wanted onion rings and sour dough bread and she told him that it's a up charge , I repeated myself telling him also I'm OK paying the extra for the Up charge. I always get the onion rings with my order. Still no onion rings no sourdough bread. Just read service cold food and I want my money back, we also asked for honey mustard, and she refused to give it to me. She had me standing there waiting for five minutes finally I'm like I'm out of here. The young lady needs to get terminated. She has no customer service skills. She does not listen very well. She's so busy trying to tell me I have to pay up charge and she still didn't give me what I wanted. Very rude disrespectful. soda machine was nasty because the soda taste like dirty water. we order an ultimate burger and we got a single burger with seven french fries. i've eaten out many times at this jack n box normally I receive good service read more

Jack In The Box - Cold burger and 7 French fries - Burgers Near Me - Salt Lake City, Utah

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Service was extremely slow and unorganized. I waited about 10 minutes before being acknowledged and being able to order my food. And around 25 minutes to receive our food. My family placed three separate orders and all were incorrect. Staff repeatedly ignored us and responded with attitude when we asked for help. Multiple customers were also frustrated by long wait times. The manager even mentioned she "was supposed to be with her family and wasn't supposed to be there," which reflected in the poor attitude and service. Overall, a very disappointing experience and customer service needs serious improvement. read more

It's fast food. But it's Jack in the Box! In Salt Lake City! If you're a fan of Jack's, you'll love it. If you're expecting a gourmet experience, you may be disappointed. Let's be honest. Our number one favorite at Jack in the Box is always going to be the tacos. Not the mini ones or the big ones, but the classic ones. Fried, saucy, minimal meat, lettuce and cheese. Add more taco sauce. Perfection. Breakfast burritos are good. Kids like the fries. Jalapeño poppers are tasty. There's a lot on their menu we haven't tried, because: tacos. They've been open a while now so the line wasn't bad and service was great. Welcome to SLC, Jack in the Box! read more

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Drove 41 minutes to this place. It's busy but it's new so I'm not gonna complain. The buttery goodness of the burger and the special fry curls really tickle my brain. Just like back home but not as ghetto and it's brand new! read more

Jack In The Box - jack in the box - Burgers Near Me - Salt Lake City, Utah

This is the best thing to hit Utah!!! Hands down best fast food joint here in Utah. The service is amazing for being as busy as they are. The place is just casual for the blue collar living on a budget. If you think you are up and high and act like you are better than everyone. Do not come here you do not belong at all!!! This place is for the best humans that know what it is to work!!! Nothing handed to them thank you jack in the box! read more

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Our first time to the Layton location. Sadly, we were let down. We didn't receive our large fries or any cheese on our cheeseburgers. The speaker in the drive through was very very quiet and made it really hard to hear. Our "lettuce wrapped" burger came with one piece of lettuce on top of the beef, not much of a wrap. read more

Jack In The Box - Burgers Near Me - Salt Lake City, Utah

Oh my gosh, it is so hard to get into this place! But get into it you must ! You have never had tacos like their two for $1.49 tacos! I used to get them all the time in Seattle when I visited there ! My son thought me crazy because that's the only thing I ever ordered, especially being a hamburger place!!! This place is so busy that one night I came ,They literally had an hour wait to be able to get a product. I was considering waiting, but had another venue to go to! I came here at 2 o'clock today. The pull through was pretty busy but inside wasn't. I ordered got four tacos and they are delicious.! Jeff had mopped the floor so he waited on me for napkins and hot sauce that I had forgotten so I wouldn't slip ! What a sweetheart !! Just try it you certainly can't go wrong for $.75 tacos ! The other food items I have not tried, maybe when I get tired of the tacos!!! I really want to try their all day breakfast! all day who does that anymore?!!! I'd have sent a picture, but I already scarfed them down ! Happy new year to all of you!!! read more

Went to the only JITB drive-thru in the SLC area...at least for now (JITB's website is stating that a new store is opening in March in South Jordan at The District.) So, my wife and I decided to try this original spot just off State Street @ 2100 S. We've been patronizing Jack for years...with the first one being at the corner of Los Alamitos Blvd. and Farquhar Ave in Los Alamitos, CA...'68-'72 (it used to be on the north side but now resides on the south side of Farquhar...yes I'm that old!) Since then we've patronized various franchises back east, Illinois, Colorado, and California, and even helped put one out of business in Flagstaff, AZ ~1999 (yes, the place was a literal pig sty, and after we contacted Jack Corp HQ, we heard they shut the place down...) But I digress... This restaurant was OK...very busy inside and especially in the drive-thru. We waited some time for our burgers, fries, and their infamous tacos but it was worth it. But it just seemed that my burger was made hours before I got there and wasn't fresh. However, it did taste good, and being as hungry as I was it went down fast. The regular fries were unremarkable. My wife and I enjoyed our visit but may not be back any time soon. The manager there needs to focus on cleanliness, restocking of consumable supplies (putting straws out where customers can access them,) and faster service. We'll patronize the South Jordan one next. Three Stars for "Just OK" experience. read more

I tried coming when it first opened and I don't wait two hours for nothing especially cheap fast food. Disappointed my son and I tried a few more times until Monday the drive thru wasn't bad at all so we got in line. All he wanted were tacos so we got two tacos for $1.50 and we were on our way. First time having them he loved it but found it spicy at first. I wasn't in the mood to try anything but we will b back for more tacos and tator tots. Can't beat the price for quality and taste. But I will never wait in crazy lines for it. read more

This is the worst jack in the box ever we went for the first time here in Utah yesterday 1-20-24 I got A breakfast Jack with sausage and egg was cold straight out of the bag after I got done eating it my stomach was hurting so bad I never felt that pain before it had to be that since that's all I had to eat yesterday I have now throw up 3 times throughout the night and keep waking up with sharp pain never again Jack in the box I will never be back you should have stayed out of Utah not good at all read more

although they have been open for a few months now, they continue to have a long line that stretches far out into the parking lot. I enjoyed their fries but overall nothing exciting to write home about. Given how late they are open, it is nice if you are itching for a quick and easy meal, but otherwise not something id crave during normal hours. read more

We were so excited to finally go to one in Utah! But to be honest, we were very let down. My daughter was so excited to get the teriyaki chicken bowl like she does in Las Vegas, but they don't have it here. The girl at the counter said the menu varies from location to location. So my daughter got a cheeseburger. She was disappointed but said it was ok. I did not like my burger at all. And my fries were not good either. Old or something. We definitely won't be coming back to this location. read more

Don't go to this store unless you want to get yelled at and banned for grabbing a FREE sugar packet. Lupe was extremely rude, and banned me from this store for literally grabbing a sugar packet. God forbid that someone likes SUGAR on their burger without buying a coffee..... a don't ever use Apple Pay in the app because it'll charge you and steal your money while saying order failed and you're gonna have to wait a whole week for your money back. Corporate and legal doesn't care about this issue even though I've reported it so many times. 0/10 this is the most ghetto Jack in the box in Utah and they NEVER answer the phone no matter what time you call them. read more

Berger was excellent just like the kind you make it home on the grill! Fries were a little cold and so-so but hamburger was definitely excellent Staff was courteous and very nice read more

Jack In The Box - Large Bacon Double Smashed Jack Combo - Burgers Near Me - Salt Lake City, Utah

I've had a bunch of Jack from living in SoCal. It's good fast food . With this being brought back to Utah in salt lake there's definitely a long wait at the moment since it's opened. We spent an hour in the drive thru line so just be prepared . read more

It's Carl's Jr. only nicer. They have these "special" shakes that are viscous and sweet but strangely not very cold. We dined in. There were tables, booths, tables with bench and chairs, tall stools, short stools (both padded) and unpadded stools. Things still seemed new and clean. Someone came out into the dining room to mop. Smelled like Pine Sol which was a minor annoyance and noticably impacted the taste of our meal. Their "special sauce" is close in flavor to Raisin' Caine's. One and done. read more

We were so excited to get a Jack in Utah as we are from California. It was so mid. Stone cold tacos, cold fries, cold dry burger. Gross. So bad. Skip it. It isn't what it used to be. read more

This is first Jack near Salt Lake City Utah. I'm from LA so I went 33 minutes. Area is bad. Lines were down the street. I thought after months of being opened the lines wouldn't be so bad. Took 42 minutes of waiting in line to get my prepaid order. Faster to get to Herriman. Tacos are the same as LA The Jalepenos we're brown and over cooked. I came for the potato wedges but they don't sell them any more. read more

Jack In The Box - Jumbo egg roll - Burgers Near Me - Salt Lake City, Utah

This will be the best fast food place in the area. I get hungry just driving by. Waited in line and had the monster tacos today and was amazing. read more

Jack In The Box - Storefront - Burgers Near Me - Salt Lake City, Utah

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First and last visit to this Jack in the Box. Placed a mobile order via the app. The app indicated my order would be ready in 7-9 minutes. I waited in the lobby 48 minutes before my order was ready. One burger and two tacos. No sense of urgency or hustle from the crew. If you plan to stop at this restaurant, remember to pack a lunch. read more

Glad it's here from California finally, missed it for 20 years. Dining area is nice and staff was very friendly, went on the first morning it opened and it was quite busy. I'm sure it will be even better in the future. Affordable food with a variety that isn't matched anywhere as far as fast food is concerned. It's good to have Jack back. read more

Jack In The Box - Classic butteryjack with curly fries. - Burgers Near Me - Salt Lake City, Utah

So good, glad they are finally in the salt lake valley! The bacon burger and fries were the perfect lunch on a crazy day. read more

Jack In The Box - So Happy it is in Salt lake! - Burgers Near Me - Salt Lake City, Utah