I drove thru this time for a grilled chicken sandwich. I had to wait another few minutes, but it came out hot. Service was fast and friendly. I like the Texas toast bun. read more

Jack in the Box - Grilled chicken sandwich - Fast Food Near Me - Sierra Vista, Arizona

No se This Jack in the Box has somehow mastered the art of being unavailable exactly when I'm hungry. Every time I pull up, it's a new adventure. One day the system is down. The next day they're cleaning the grill. Another day they're only taking cash. At this point, I'm convinced the restaurant's primary business model is finding creative reasons not to serve food. I never know if I'm arriving at a fast-food restaurant or interrupting a team-building exercise. The employees could probably write a bestselling book titled "1001 Reasons We Can't Take Your Order Right Now." When they're actually open and functioning, the food is fine. The challenge is successfully navigating the side quest required to place an order. If your goal is to eat at this Jack in the Box, I'd recommend bringing patience, backup dinner plans, and perhaps a priest to bless the drive-thru before attempting entry. read more

Tacos!!! Needed tacos. Ever since the other JIB closed this one's tacos have stepped up!! Nobody in drive through. Food was hot & tasty!! THANK YOU WEEK-DAY CREW !!! read more

Absolutely awful. You order, pay, and then they send you to sit in the parking lot so their poor service does not give them long drive thru times. It starts with can you wait to have your order taken with no line in the drive thru. Order 4 tacos, asked to wait out front and sit 10 minutes with 4 other cars. I go in to ask for my money back as I won't have time to eat before my appointment at the Cancer center now. And the guy who takes my order wants to argue and say well they're almost ready. This is not fast food or good service. I'm now sitting at a cancer center hungry, and upset at the unpleasant experience I had. ZERO stars if this were an option. read more

Have to give the graveyard shift some credit. I went in yesterday and although my food took some time to come out given that they are made to order. The workers were really nice and very accommodating even though it was 2 in the morning. Great workers and fresh food! read more

Super slow and also very incompetent employees. Don't waste your time going here. Also the food isn't good at all. Cold and old.

We just went through the driv-thru and found the employee to very pleasant and repeated the order back to make sure that it was correct. Food was hot and fresh. Thank you to the kind, sweet young lady, the world needs more of you read more

I actually enjoyed the food, I don't usually like fast food but this was nice for a quick lunch. I got my food very quickly and it was very hot which was quite nice. The employees were also very kind. The lady at the window was very helpful. read more

We go to the Jack in the Box B behind the mall and Sarah vista they are very nice that work there their food is really good we had their tacos orderedid their tacos ordered 6 of them me and my friends had a great time read more

Jack in the Box - the outside of a fast food restaurant - Fast Food Near Me - Sierra Vista, Arizona

We went the other day and the food was inedible. My wife got a fajita pita. It came as a stale flour tortilla with three cold chicken pieces. Nothing else. I got a sour dough Jake my personal favorite. The bread was not toasted, the meat patty had barely been cooked and on sauce of cheese. Nothing else. We complained and were told they could do nothing since we ordered online pick up. I filed a complaint through app and now after a week nothing. read more

The reviews aren't painting a good picture of this establishment. I paid $14 (including just over $1 tax) for 2 MAIN MENU burgers and they were woefully underwhelming. I would be embarrassed to sell each of these burgers for a premium of $6+. Where is the meat? I don't get fast food often but DA** it seems like they are cutting quality for profits. SMH and I guess I just reinforced my not needing to got to fast food places in general read more

Jack in the Box - Fast Food Near Me - Sierra Vista, Arizona

I like this location way better than the one at Fry's Blvd. The place is clean and the staffs are friendly. The burgers are always fresh. It's also near the mall which is great because the foodcourt at the mall is non-existent. read more

I ordered online through DoorDash and it took 30 minutes just for them to prepare my order. the order wasn't even ready after 40 minutes and I had to cancel the order because that amount of time is ridiculous read more

I was ordering a #1 and I was asking to have the butter sauce on the side and the guy on the speaker told me I might as well not get it because the sauce makes the burger. I told him I didn't like some sauces so I wanted it on the side in case I do like it and can get it on the burger next time. He literally told me WE DONT DO SAUCE ON THE SIDE, IT ONLY COMES ON THE BURGER. I was confused and bothered by his lack of customer service. read more

This place is trash, my loaded potato wedges are hardly loaded! My sand which was cold, I waited 20 minutes for my food! read more

Jack in the Box - Bacon Cheddar Potato Wedges. - Fast Food Near Me - Sierra Vista, Arizona

The people that work here have a very bad attitude I have no customer service skills at all if I can give them a zero I would.

Last evening, Thursday, 6 Feb 2020, I made my second or third visit to this particular restaurant. My friend and I each had the Quad Bonus and I believe it might be the best burger for the price around. The service was fast, efficient, and cordial, and the food was just what it oughta be. I was impressed and am ready to go back. Especially since I now have a coupon. I miss the days of Jack and its "special sauce," but I also very much like the restaurant of today -- at least this particular restaurant. I haven't tried the others so can't and won't say anything. But this one is closest to my new home and I can visit often. And will. And I recommend it to anyone else who likes this kind of American food. read more

Sorry I didnt catch his name but I was there at 9:59 am on saturday 2/20/21. As my boyfriend went to pay his arm hit the window and my card went flying onto the ground. I was able to get out of the passenger side and grab my card. The young man who took my card was so sweet and went out of his way to wipe and sanitize my card. That kind of customer service always stands out! read more

I get Jack once a month for my 2 taco fix.....except they forgot the tacos....my sauce packets were super lonely...I will never forgive, or forget.... read more

Jack in the Box - Fast Food Near Me - Sierra Vista, Arizona

Always a good experience at this location, polite professional staff and my food is always edible which is a lot to say when it comes to fast food these days read more

We decided to go to Jack in the Box for dinner drive through we ordered number 12 no tomatoes medium, number 11 small breakfast sandwiches bacon egg and cheese, and the ultimate bacon cheeseburger, granted three different personal at the drive through assisted us they got the order right and it was fast very impressed on how they worked together as a team well done Jack in the Box you did a great job! read more

I ordered 4 tacos and they only gave me three, I got the attention of one of the workers and asked for my taco and she never brought it even though she came and brought out other people's orders. read more

If I could give zero stars I would. Walked into the lobby and stood at the counter for 5 minutes for someone to acknowledge us. Never happened even though one of the guys kept looking at is all the while complaining about the orders coming on through the drive thru window. Being that we are in are in the middle of Covid 19 pandemic you would think that the guy would keep his hands away from his face as he complained that his mask wouldn't stay on his face. The sign on the door stated they were open for take out. We just couldn't get any food to take out. read more

I had a craving for Jack's tacos...I went to the drive thru and it was incredibly slow considering I was the only car there and I did not see anyone inside. It was only 7pm. But the food was regular Jack fare and the person at the window was pleasant. I'm going to stay it again...I swear Jack put's crack in those tacos cause I crave them alot! read more

Why the hell am I reviewing Jack in the Box? Yeah...I'll admit, I junk-fooded-it-up, and you can't beat .99 for a couple of tacos-but I definitely had fantastic service. I mean not just just pretty good service, but the kind that makes you not feel so bad for eating some terrible for you-food. So yup- this Jack's is A-OK with me! read more

Wow. We went in there for a quick breakfast and were both very impressed with the young woman who took our order. Her name was Cintia. The order may have taken a couple of minutes longer than normal and she was so apologetic for the wait. She even came over and told us the status of our order. Crazy awesome customer service. When she noticed we were leaving she wished us a great day and hoped we would come back soon. If I owned a restaurant I would certainly sleep better if I knew Cintia was on duty. She is worth her weight in "customer service" gold. read more

First time at Jack in the box. Kind of underwhelmed. Curly fries were deligh but the burger was just ok.

Great Staff-eclectic group of individuals who work at Jack ITB, but if I have learned nothing else in my years food tasting, is that the cover is just that-it isn't the book. This has got to be the most polite staff of food personnel in Sierra Vista and this is saying alot, since this is the low of all service in the Southwest, except here at this Jack ITB location. My hat's off to the manager and their excellent staff. Take care of these people-please! Very clean restaurant, very rarely have I been in a fast food restaurant that my arm hasn't touched something I wish I would have seen first. Excellent service, they are efficient and when your order is stretched out like the one for our tribe, they have you get your drinks and Voila! your order is finished. Excellent food at a great price. Who doesn't love breakfast at night or pastrami sandwiches in the morning? Nary a soul I tell you, nary a soul. Con: the crazy turn on the drive through is a little tight if you are driving the land yacht so beware. Parking lot is kind of a one way also that dead ends where the drive through ends so be wary. Other than that great place, nice location, near the mall, near the highway, and still nice and quite. read more

This has got to be the best jack in the box I've ever been to. They have the best customer service ever. I went through drive thru and ordered lunch. I was so hot from unloading a moving truck that I kept messing up. The gentleman was super patient and friendly. I went up and paid and apologized. He super friendly and the best customer service ever. He was a African American gentleman wearing a tie. I hope he's a manager. If not he should be. read more

Dear Jack n the box, I pulled up gave my order at 10:07am it is now 10:15am still waiting in line with two cars ahead of my, you're making me late! read more

Just visit the store at the Sierra Vista Mall and went thru the drive thru Brandon I think was his name made us feel special appreciated and very happy. Great attitude and service. The food was Great. read more

do not waste your time or money here, the service sucks they make you wait in the perking lot for 10 or more mins. ordered something as simple as a chicken salad with extra chicken got no chicken. its a bunch of highschoolers with bad training. the food doesn't taste good and this is coming from someone whos workered at 3 different jack in the box locations as a lead. read more