It's 715 am and I had a craving for a Jumbo Jack... it's been a very long time but I want what I want to I went through the drive through and ordered the number 1 combo, regular fries. I asked first if they serve burgers in the morning... they said yes so here we are. The fries were hot, fresh and great. The burger was fresh, the lettuce and tomato were fresh, the beef was fresh and the burger was good. Glad I got it. My craving was satisfied. The person helping were very helpful and nice. read more

Well, what can I say?.. is my first time having Jack in the box and I wasn't that impressed. The place was clean so I'll give them that other than that let's see what they had to offer... Food 2/5 I ordered a double cheeseburger with bacon. It was tasty, but it was warm to the touch. The cheese wasn't even melted. I also got the order with seasoned curly fries and I'd say 50%. We're edible the rest we're hard and crunchy and my teeth felt like they were shattering... after fishing around for the soft curly fries. I just gave up and just finished my fruit punch drink just to wash everything down and get the heck out of there.. Service 2/5 there was no urgency in this establishment. I was waiting for help and one of the servers there came to me and I greeted them and they pointed at the screen in front of me indicating that it's a screen self-serving kiosk and then walked away... so I had to sit there and try to figure out a computer when they could've kindly assisted me and placed an order in a timely matter.. if you don't like your job, just quit it Ambience 4/5 everything was very clean. The tables were very clean first glance I think other than that I didn't really enjoy it that much. The cleanliness was the only thing that stood out the most.. the menu looked very delicious, but for my first introduction to Jack in the box, this was pretty crappy.. read more

See all

Good service and good food. Plenty of spacious seating. They had a $5 meal deal that they got rid of which is too bad. read more

Jack In The Box - Fast Food Near Me - South Jordan, Utah

Disappointing from start to finish. I ordered four tacos and a breakfast sausage sandwich. Simple enough, right? Twenty-five minutes later--which is a surprisingly long time for a relatively simple order--I finally received my food. When I got home and checked the bag, I found they had given me only two tacos, my sausage sandwich, and a plain chicken sandwich I didn't order. Not only did they miss 2 tacos, the tacos didn't even have sauce, cheese or lettuce smh. To add to the frustration, there wasn't a single napkin in the bag. It's baffling how a place can mess up an order this badly, especially when the wait time is already so long. The lack of attention to detail in both preparation and packaging is a major turn-off. I hope they can improve their order accuracy and efficiency, but based on this visit, I won't be rushing back anytime soon. Proceed with caution. read more

The food is amazing and hot and yes we had to wait for it but it's not the employees fault. Only two men were working but they held it down in the drive thru. Amazing job guys keep up the work. I came to get sourdough Jack with cheese combo and mini churros and some tacos. The drive thru is clean and no trash in the parking lot. Definitely my go to Jack in the Box. Go here! "The homies held it down" read more

If I could give this location 0 stars I would. A whole thirty minute wait when the restaurant isn't even that busy. I asked to order a chicken patty à la cart. I get charged $3.10 for it when the Jr. Chicken sandwich only cost $2.59. If I knew you were just going to over charge me for a single patty I would've just ordered a plain jr. chicken sandwich and gave the buns to my dog. Not to mention I watched the manager take the chicken patty from hot holding, but the patty was cold and overcooked. Then watching her mess around and make fun of the single patty that was ordered and squishing the buns & putting them with the patty anyway. If you're going to give me the sandwich CHARGE ME FOR THE SANDWICH NOT THE CHICKEN PATTY FOR A MORE! We also ordered an order of tacos which weren't in the bag, but replaced with onion rings (I should've just kept them at least I would've had something to eat). So after a while thirty minute wait we walked away with my bfs ordered of eggrolls. Terrible customer service and terrible time management. The only positive thing I can say about this location is at least the diner was clean. read more

See all

Love jack in the box we usually buy 20 tacos to share they are great and for the first time I bought strawberry milkshake its probably the best milk shake from fast food place one of my favorites. read more

I've never ate a Jack In the Box before so this was a new experience for me. My initial thoughts of this place were just straight confusion though, it had to tell what they specialize in because there is so much variety on the menu, to me that is a bad thing but I haven't tried everything so I can't tell you if some of the random items are any good. I just got the Jack Burger and some Curly fries, my burger was surprisingly good. I was expecting Carls Jr level quality but I would say it was a step above that and it's something I'd like to try again. The curly fries were nothing fancy and I would probably just go with their normal fries the next time I eat here. Overall not a bad fast food option but I think it also depends on what you're in the mood for. read more

Jack In The Box - Jack Burger - Fast Food Near Me - South Jordan, Utah

My wife and I had been fans of Jack-in-the-Box in New York City so we decided to try a new one that opened up near us in The District. There were plenty of tables available, and most of them appeared clean. My wife placed an order for us, my son and his wife, and their two children. A nice person took our order and we received the food pretty quickly, even though there were several others ahead of us. We took the bags they indicated and made the drive home to have dinner together. We were very disappointed. None of the food ordered for my wife was included. The jumbo jack hamburger I ordered was still warm but very dry, the extreme opposite of the juicy hamburgers you see portrayed on television. The fries were adequate and the milkshakes were okay. This is my only experience with Jack-in-the-Box in Utah, but if this is representative of their food quality then I must give them a big thumbs down. read more

Jack In The Box - Exterior of Jack-in-the-Box restaurant in The District. - Fast Food Near Me - South Jordan, Utah

You know, I'm a pretty nice guy. I leave a lot of good reviews when things are good and give people a second and third chance when things go wrong. People are human, make mistakes, and shouldn't be punished for an error. This, however, is a story of not an error, but complete malice. I eat at JitB with my wife about 2x a week. I love it, it's my guilty pleasure of choice. Tonight, while sick, I asked my wife to pick up an order for us I placed via mobile app. All fine, we've done about 30 mobile orders in the past 3 months. She gets there (a 25 minute drive) and gets our order. Hers is right, she eats it in the car. She gets home and my order is not. I ordered a cluck sandwich and egg rolls. She was handed a munchies box which had the seal tape for take out orders. She assumed it was right and drove 25 mins back home. I opened it, wrong box. Super irritating but we take part of the blame for not checking. So I get in the car and we head back. Get there and wait in line. I mentioned I'm sick, so we stay in drive through to minimize contact. Get to the microphone and explain the order was wrong. Lady is already irritated at us saying this, but we paid for food we didn't get and have the wrong box to prove it. Ordered my food. Cluck with extra pickles and a little mustard. Same way I order it on the app. She says it doesn't come with it, we said substitute the good sauce with a little mustard. "Fine come to window". Angrily and curly, but whatever. Get to the window, not a "hey sorry about the mixup" or anything like that. Hey I get it. You're fast food and you don't own the place or care about customer satisfaction, I don't even fault you for it. I've been on the front lines like that and wasn't always pleasant. So not a major issue. Get the food, check, order is right. Head towards home. This is going on an hour and a half from when I placed the order and I was hungry. Open the little pouch for the sandwich and my hand is covered in mustard before I can even grab the sandwich. I take it out of the bag and this thing is bright yellow. Literally there is more mustard on this thing than any human should comfortably eat in a year. Bottom bun is dripping, top bun is dripping, top of top bun is covered. Chicken breading impossible to even see. Look I get it. I ordered a customized order and asked for something you don't normally customize that way. But you literally put a cup of mustard on a sandwich that asked for light mustard. You put it on the top of the bun, the opposite location of where it's expected to go. You were angry we came back and you wanted to teach me a lesson for daring to have you make a sandwich. Pictures attached don't even count the 5 napkins we had to throw out because we had to stop at Maverik to get MORE napkins because I was just too hungry to go back a third time. I dropped the bottom bun on myself. You'll see in the picture this is AFTER I wiped it off with 3 napkins already. Wife convinced me to take a picture of all this when I got home to share. Malicious compliance, not a simple mistake. I don't ever call for anyone to be fired from their jobs, but I definitely want these people to get some sort of formal notice that it's not OK to f with people's meals. read more

See all

My time at jack in the box was amazing Daniel was very helpful through the process and recommended me a good meal

This is RIDICULOUS!! Waited for 40 minutes for my food and my drink!! Went up to the counter to ask for my drink after the first 30 minutes of waiting, the female employee brushed me off and ignored me.Not to mention the fact that the entire lobby could hear the employees in the back cussing like sailors, and were very disrespectful, STAY AWAY FROM HERE IF YOU WANT FOOD FAST AND GOOD SERVICE!!!! read more

How could something so simple be so bad? These are like a leather dog treat! We also got cold hash browns, a tepid egg & cheese croissant and a couple breakfast sandwiches. This was a very disappointing experience. Never again. read more

Jack In The Box - French Toast Sticks - Fast Food Near Me - South Jordan, Utah

We have been to this location twice . Both times we have dined in the restaurant. The service is extremely slow . We can see they are helping drive thru as quickly as they can . We went here on a Saturday & a Tuesday night we had to wait 25 minutes for our order . The burgers were hot & fresh . Really good ! We just wish the service was faster for inside dining . We will only go to the drive thru for future orders. read more

With over a couple of years grand opening, idk what happened to the products. It's such a nostalgic menu, but I don't think the workplace cares about what they're producing.. read more

Cecile (hope I spelt that right) and Tiffany are great! Had a great conversation with them while waiting for the food. Thank you!

Rude asf staff. asked at drive thru for a grilled cheese sandwich because we forgot to order it, the drive thru lady said to the one in the back to make it and the lady in the back yelled "What the fuck for who, It's on even on the order" etc, literally got pissed, sorry we had to make you work the job you applied to. anyways, needs better staff since they're the only reason this place has 1 star read more

I'm only giving an extra star because the manager here is actually really nice but this is ridiculous! I sat here waiting for 30 minutes before writing this review. There is doordash orders that have been waiting for an hour. I'm still waiting to even be talked to so I can place an order! Don't bother even walking inside or placing a mobile order. If you actually want your food, go through the drive thru! This location sucks. read more

Jack In The Box - Fast Food Near Me - South Jordan, Utah

Holy sh... literally ordered one fries and 2 tacos.. it took more than half an hour to get my order with 5 people in the kitchen barely any cars in the drive thru. This is the worst fastfood experience ever, no wonder that they didnt make it here in utah in the past. Now i remember why i didnt come visit after they reopened here in utah. Foods came out just like any other sad version of fastfood. read more

Convient, Anytime, Late night Munch, I mean and the Uso's throw an online order and then pick it up and its ready right when we walk in read more

Jack In The Box - Fast Food Near Me - South Jordan, Utah

Honestly was expecting this place to suck. Based on reviews and the menu I have very low expectations going in. However, the food was actually pretty good. It's nothing fancy of course but I ate a Jack wrap and a side salad and it left me full and satisfied and not overly heavy. They have a weird variety of food on their menu which I actually enjoyed. The staff member running the drive thru struggled with understanding us but nothing too crazy. read more

Thank you for nothing! we ordering from dooddash and we waited 2.5 hours 4 dashers to finally find out that someone else picked up or stole our order and none of their dashers told us the truth.. we got refunded $10 plus our refund amount. sorry jack in the box you get one start because of the incompetence of door dash better luck next time read more

Almost every single time we come here our order seems to be incomplete! This last experience motivated me to leave my opinion! The staff is super rude at 1am + when told about missing items and lately they've been talking a long time at the drive thru! Seriously this staff needs some kind of orientation! Definitely needs improvement! Please motivate your employees read more

I was so excited to see the Jack In the Box by my house was finally open! Yay for more California foods! We went at 9 pm on a Monday and the line was pretty long because I am not alone in my excitement. A security guard was passing out paper menus so we could review the menu and move the line along faster and he also gave my kids cute Jack heads. Awwww I'd forgotten about those! I don't eat gluten so I was happy when they said they could lettuce wrap any burger. I got the ultimate cheeseburger and it was tasty just like I remembered! I would not recommend the fries if you don't eat gluten because the website says the regular fries are GF but I had many random curly fries in there and those DO contain gluten. And just a note to myself- I thought the shake wasn't that great but I think it was pretty standard for fast food. My kids got Jumbo Jacks and the twisted sodas. They accidentally gave me a strawberry red daze- I asked by my daughter's orange twist had whipped cream and my son's strawberry didn't... turns out his was a Red Bull thing!! Oof! So glad I questioned this and so glad I had the Orange to compare it to so my son didn't drink a Red Bull at 10 pm!!! The guy sheepishly admitted he'd made me the wrong drink and we had a good laugh and it was fine. Very nice customer service. My kids loved their food and drinks. All was well! read more

Jack In The Box - Lettuce-wrapped ultimate cheeseburger, large fries, chocolate shake - Fast Food Near Me - South Jordan, Utah

I was excited to learn Jack in the box was going to be close to me again, it was one thing I missed when moving here. I tried this location on Tuesday, the line wasn't as long as I expected it to be. Service was great, a person walked through the drive thru line handing out menus, there were 2 people walking through the drive thru line taking orders. Took a while to receive the food but it was expected. Got to the window and the guy that helped me was so nice and organized. I got home, had all my food. Quality of food was good considering it's fast food. Only issue I had was the lettuce in the spicy chicken sandwich was brown and wilted, tasted old which was disappointing because it did affect the taste of the sandwich. Other than that everything else was great. Tried this location again yesterday. The line was longer. Got to the speaker to place my order and the lady that took my order was rude, sounded like she didn't want to be there. When I got to the window it kinda seemed like a new team from a few days ago that was struggling a little bit on getting it together in a timely manner, no urgency. Hopefully in time they will have a better flow. read more

Do not order in store, delivery or via mobile. Especially late night. They force you to go in to pick up mobile/delivery orders. THEY WILL IGNORE YOU entirely for 30+ minutes past your pickup time. The manager and "customer service" will ONLY serve drive-thru. The only way I was able to get my food was when the guy that assembles burgers ran out of things to do, saw the manager and "customer service" weren't doing their jobs, and went around and expoed for them. The line cook that took care of the dining room customers was the ONLY one there that cared about service quality. Given the number of reviews it's clear the management is the issue and the owners don't care to fix it. read more

I hate giving my almost fav restaurant a bad review, BUT this location should be avoided! I order the food: what I order; what is advertised; and what I get. As for customer service... I feel that I'm a burden to just about every employee. Even if cashiering isn't their job; a smile, a friendly greeting, even a simple "I'll get someone to help you" would be nice. Instead I get a sour face, sneared look as if it's a punishment to work here and I'm the cause. Jr Jumbo Jack NOT as advertised! no pickles, no tomatoes, no ketchup. I asked for extras, and didn't get anything that wasn't extras? Seriously I don't think it's rocket science, but maybe it is and the employees aren't qualified. And after giving my google review only one photo, out of 6, was approved. So here are the rest of the photos. read more

See all

Waited 40 minutes in the drive through behind 3 vehicles. When trying to order, I was told multiple items I tried to order were out for the night. Then after finding some other options I drove to the window waited some more then got my food and left. I then get home and see I got the wrong order. I will not be going back to this location. Worst drive through I've ever been to. read more

This place is slow as hell. I just ordered a cheeseburger and fries. Their main thing. And it has been nearly 20 minutes so far... my brother got his food and completely finished it and I still haven't gotten anything. read more

They gave my friend REGULAR fries instead of curly. 1 star, bad service. We were all under the assumption that curly fries was the default. Do better. read more

says open 24/7 but upon arrival the employee told me he wouldn't take my order and they were doing doordash only? maybe you should let you're customers know before making random weird changes. they have also gotten my order wrong on multiple occasions and are pretty slow when serving you, but this was the straw that broke the camels back. also another time when i was ordering in the drive thru and heard an employee go "oh my god what else???" and they proceeded to not even get my order right. wouldn't really recommend eating here unless you have nowhere else to go, terrible service they need to train their employees better read more

I was not expecting the awesome customer service from Nicholas! Let me just say started my day! Love love love ! Also very educated on the menu I had no idea and I LOVE jack. 10/10 keep it up ! If you get offended by the cool vibez ur literally old asf or just sad with your life. read more

Honestly the reason for the low stars is because if the service. The only kind worker that seemed happy to be there even though it was hectic was Andrew. They seem to prioritize door dash orders over the customers in the store. They'll serve all the door dashers first before even starting on one person inside actually there to dine. It was seriously ridiculous. Management needs to reevaluate the process and order of serving customers. read more

I usually come here often and this one amazing cashier always helps me and he was very helpful tonight but the manager I think her name was Andrea was very unprofessional by yelling at her employees and complaining about them to us costumers I just thought it was disgusting the way she spoke to them and I will say the fries were almost all burnt. read more

This is the WORST location in SLC. Go any time passed 10 pm - good luck. Cars lined up in the drive thru for over 30 minutes and NO ONE will come on to take orders and you will literally be stuck in the drive thru. Cars will start backing out and going inside and everyone will sit in the lobby without being talked to AT ALL. They have the worst customer service, the worst organization, the worst people skills and it's a waste of time. In addition, they're 24 hours but anytime you got and it's dark outside they'll claim they are out of everything. I don't leave reviews, but this has happened like 10x at this location to not say anything anymore. Stuck in the drive thru for 45 minutes for a late night milkshake is INSANITY. The employees were literally talking about customers and refusing service to anyone questioning why no one was speaking on the intercom. It was literally the craziest experience ever. I would heavily avoid this location if you can. read more

NEVER RETURNING TO THIS LOCATION! I have only had one good order from this one and all the other ones just keep getting worse than the last. My wife and I have been craving Jack's all week, even had our Doordash order ready as soon as we got our money. Ordered Chicken and Waffles. Got Chicken and fries? Called to see if they just ran out of waffles. Nope! Manager said they are still in stock. So on top of our reorder, he added a free chicken and waffles. Though I appreciate how he wanted to correct it, you are telling me that no one in that kitchen can tell the difference between regular and spicy? Count your days Jack in the Box. Who ever is running this location will run you guys down and out of business again if this is how they run it. Oh! Thanks for discolored chicken, SOGGY lettuce, no fork for a salad and an allergic reaction to your drink what was supposed to be pineapple but you guys apparently don't have it anymore since a month ago and its still on doordash???? OKAYYYY. Do not waste your money here. Could find better quality food at one of their competitors. read more

Yes, I AM DYING OF CANCER!!!! It is a battle that I will never give up!!! But then there is that one amazing thing that brings back childhood memories of enjoying some of the greatest TACOS IN THE WHOLE UNIVERSE!!!! Yes it is here at a place like this where for 30 mins you forget about life and enjoy a slice of heaven. This is an amazing place to come in and sit down with your family,friends and colleagues and enjoy some of the best burgers, chicken sandwiches and so much more..... This is for the blue collar workers out there. They serve you right and it is cooked to perfection. You can get anything you want at anytime of day or night...... Yep open late night! Their breakfast is off the chain here also, it is just delicious that's all I can say!!!... SO HAPPY THAT A JACK IN THE BOX MADE IT TO Utah!!!! Everything that they preach and talk about here is legit. I regular guy for love of some yummy tacos. Thank you for all you do. read more

See all

I wanted so badly to like this location. But it seems like EVERY TIME I've gone, something is wrong with the order. I just got home from ordering chocolate shakes & when I got home, they were all Oreo shakes‍ so disappointing. Probably going to be the last time I go back. read more

Got to drive in 3:25, paid at 3:54. Nice looking burger, too bad it was cold. Fries were cold also and inedible. Received egg rolls instead of onion rings. First and last time I will ever go there. read more

The service was great and the food was fresh, compared to other fast food chain experiences I've had I definitely think they earned a 5 star review. read more