My son's kids hamburger meal came half smashed. It was either made this way knowingly or magically happened after. See attached pics. I sure hope whoever was having a bad day that made this seeks therapy. read more

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Place rarely has mozzarella sticks and when they do they burn the hell out of them, I wouldn't have spit it out if it would've tasted good, it even tasted burnt. Honestly ruined my whole mood it was the only item I got and it's just disgusting. read more

Jack in the Box - Mozzarella Cheese Sticks - Burgers Near Me - Stockton, California

Had a bad experience today I ordered 4 tacos and Cashier Jean M, charged me for an extra churro that I didn't ask for by the way. she didn't tell me that she charged me only after the fact that I got my food, she began to tell me she charged me and when I told her I didn't want it, and wanted my refund for the churro, she gave it to me anyway. I suggest you pull her from the cashier unacceptable. 9/18/2025 at 10:45 am Edit: not coming back here read more

Damn I've been sitting here in my car for 15 minutes to take my order. They get paid $20 an hour minimum, and they do this?!? Lord forbid , god bless America........... still in the same position while I'm making this review. Bye! read more

My gripe is the use of coupons. Why are you limiting the use of coupons to 2 items now? In the past I get to use as much coupons that I can redeem without questions asked. Isn't that added income for you guys? What if we stop patronizing you in favor of fast foods who don't limit the use of coupons such as Carl's Jr, etc? Why issue multiple coupons in the mail when you'll limit its use for just 2? It just doesn't make sense. Supermarkets allow unlimited use of its coupons, why not you guys. It's like telling your customers to bring their business somewhere else. I want a response from corporate people and not from a lead crew or store manager telling me it's in fine print in the coupons that states it limits the use of 2 at any given time. That's BS on you and here's hoping you lose customers and business, your products taste TRASH anyways. Hope your brand goes out of business soon! read more

very bad customer service horrible didn't even wanna hear me out on my order telling me it doesn't matter just pull up to the window

Placed a mobile order for 6 am breakfast. Got there at 6:10am, sat in drive through line with other patron for approx 8 (I have nothing else to do) minutes. Lights are on, no one comes to speaker. I drive up to drive through, no one comes to window. I leave, look back and see someone walk to front counter. I drive back through drive through and proceed to wait at window, woman comes to window and says they are not open. I explained I placed a mobile order to which the website says this location opens at 6 and that's the only way the apps would've taken my order. ODDLY she turns around, grabs my order and hands it to me. SO WTF??? read more

Jack in the Box - Mobile order for restaurant that's closed? - Burgers Near Me - Stockton, California

Just horrible. Terrible customer service when ordering, then after we pulled up to the window and paid, they asked us to pull up and park in front of the door....I'm guessing to restart their clock and hide the fact that they don't actually have fast service. So, after sitting in the sun for several minutes waiting for them to bring the food out, they gave us the wrong sauces, so she we went back inside to get them and after driving away we revised they left out one of the curly fries for the $13 Sourdough Jack meal we paid for! Incompetent and non-professional workers. read more

Normally good service, today tried to order biscuit special, got to the window they don't have it, you want something else. Okay, ordered two Sausage Breakfast Jacks, easy, right? Mind you I've been in line for a while, Goofy white boy hand s me 1 I ordered 2 and says pull around we will bring the other on out. I left no time for B.S. Jack in the box bring back the awesome girls that usually run that place. read more

I am very disappointed with Jack in the box tonight. Normally I enjoy their food but this time they really lost my vote. I ordered a spicy chicken sandwich and they gave me instead 2 pieces of chicken on a sandwich that was so stiff I couldn't bite through which is why I opened the sandwich to check to see what was going on. This sandwich was uneatable and I will never spend another dollar here again!! I definitely would not recommend this location to anyone!! read more

Jack in the Box - Spicy chicken sandwich #10 on the menu - Burgers Near Me - Stockton, California

I arrived at 6:00am and waited for 7 minutes until 6:07am with no response in the drive thru. I called an employee with was walking inside if they were open, they're supposed to open at 6:00am, and he looked at me and didn't respond. Poor management. read more

"Due to Covid BS, I can't help you. Like I can't bring you the order, you'll have to go through drive thru again," says the Jack in the box employee. We tried calling the number listed and it leads to voice mail. The employee continues to say, "as you can see the line is long, they won't pick up." I don't know why I keep going back to this fast food chain on this location when I know they don't want to do their job. Our receipt time stamp was at 7:25pm. We checked our food as we drove away to see that we didn't receive our chicken sandwich. And that where we encountered the young man that works here. We went through drive thru again and pulled out at 7:44pm. No apologies or discount. Super disappointed read more

The food I got was good, tasty and crispy. in my opinion, Service wasn't rude or inconsiderate. And the ambiance from the drive thru, I couldn't really tell, lmao. I'm leaving a 5 stars because my mother was being a bitch to the workers. Sorry workers. read more

My coworker went to this place yesterday and the guy had the audacity to tell her this is not mold ! He said ma'am that is poppy seeds that's how they croissant sandwiches come. No bro they don't !!!! read more

Jack in the Box - Moldy food !!!!!!!!! - Burgers Near Me - Stockton, California

Food is always fresh and warm. Drive thru is kinda slow, some days it's fast. It's a hit or miss with drive thru traffic. Good spot for late night fixing. read more

If you want to spend 2 hours in a drive thru I suggest coming here anytime after sunset. Completely terrible. read more

Jack in the Box - Menu - Burgers Near Me - Stockton, California

This seems to be my go-to Jack-in-the-Box when I'm craving their products or I have a coupon to use. Right now they have 2 for $4 breakfast croissants served all day. Well worth the money. I like that they serve breakfast all day. Sometimes I don't get up quite early enough for breakfast at the other fast food places. :-) I was also craving their crunchy tacos. Can't beat them for $.60 each or two for $1.20. Del taco has $.50 tacos on Tuesdays (3/$1.49). Jack-in-the-Box has $.60 tacos every day (2/$1.19) No comparison on quantity, quality and taste! Jack-in-the-Box wins hands-down. Pay that extra $.10. They are worth it. Neither taco is gourmet but you certainly get more bang for your buck from Jack-in-the-Box. I'm just tired of fighting with Del Taco to put some ingredients in their cheap tacos. Helpful and friendly employees at this location... read more

I currently live in Modesto and worked in Stockton for the past nine years. I've had my share of visits to this Jack-in-the-Box. Their service here has been amazing every single time I have not yet been disappointed one time. the food is always hot. The customer service is always amazing and the employees are very professional and helpful and pleasant to be around. the management and employees are doing an amazing job and deserve recognition. I am definitely surprised at the overall very high customer service this location has been provided over the years!! read more

I love the girl with the red lipstick and bootycall hour shift staff because she/they are always super nice and on top of their game with customer service and politeness. However my complaint is with the other staff who couldn't even correct my order or gave false advertisement and didn't even own up to their own mistake. The nuggets price was placed lower on the drive thru screen and the worker had to come and check. Even after checking (I was right, she was wrong) she then said, "the price on the sign is wrong, we didn't change it yet" and went ahead and tried to charge me full price... Excuse me, it's your job to change the screen to match the price accordingly and that's FALSE ADVERTISEMENT. HATE this Jack in the Box, stocking to McDonald's (at least their prices are honest) read more

If you want to wait 30 minutes with only 2 cars ahead of you be my guest come . terrible service takes FOREVER

Went to the drive-through got home and the food was stone cold. I live 3/4 of a mile away. Not the first time it's happened.

First you take the Jumbo Jack... Then you add two tacos... What do you get!?!? Jumbaco! Jumbaco! Jumbaco! http://www.youtube.com/watch?v=OZFA87ZF71U read more

This place beats all other experience at fast food restaurants. They are always so nice and welcoming. They are always happy and Ready to take yur order. They make you forget you're in stockton. All the employees are so kind. read more

Jack in the Box - Burgers Near Me - Stockton, California

That jack in the box has shitty employees, they fucking food poisoned me and my aunt. I've been shitting for the whole day and I feel like shitting that shit back out. And this never happens when I eat Jack in The Box in different locations so it might just be your crappy ass employees who can't do shit right. Shit ! read more

This my first experience here at this location and I ordered a sough jack combo the fries were extra salty were was just out of the normal and drink had a verity but mintue maid cherry lemonaid was very sour where the taste was over citrusy and ruined my lunch read more

Super disappointed! They used shredded lettuce, that's normally used for hamburgers in my salad. Chicken is over cooked and lettuce is brown. Worst Chicken Club Salad. Never again read more

Jack in the Box - Old lettuce - Burgers Near Me - Stockton, California

Disappointed. I'm usually quite patient when it comes to fast food workers, I understand they are very busy at times so I'm okay to wait. This time was an exception for my impatience when I had to wait 40 minutes for a small order that I eventually had to ask for a refund for. I, alongside other customers, were waiting up to even an hour! "Fast food" isn't that fast anymore, especially here. The workers seems to have poor time management skills and priorities especially with attending drive thru customers before the ones that had been waiting for much much longer. Safe to say, I am not returning. read more

Closest Jack by my house. The night staff is awesome they almost always get my orders right. Almost. They owe me two tacos. Mini Churros are awesome. The food is always cooked fresh and served hot! read more

So, first of all, cheap ass tacos. They're not fresh and they're not quality. But, dude, cheap ass tacos. Service was coooooo but, tacos.

Regardless of value, specifications, quality, taste are my satisfaction

Best Jack in the Box. I met my girlfriend here. I LOVEE THIS PLACE!

They have a hard time getting the taco orders correct if you have a special request. I've also watched them toss people's orders on to the counter like they don't care. If you try to call their number to let them know they got the order wrong, good luck because they won't answer. I've had a manager or someone call me back after completing a survey in the past and I specifically had said that a good time to contact me is between the hours of 4:00 pm and 8:00 pm, but she attempted to reach me several times during the middle of the day. Once I spoke with her she sounded like she was busy at home doing other things...very unprofessional. I just filled out a survey again because, surprise, they got my tacos wrong again and they won't answer their phone. I will not be going back to this location. read more

We walked in and first thing I noticed was how clean it smelled and looked. Jennifer help us and she was great as well as everyone else here. read more

I must agree with my brother here... for the lack of options of kewl restaurants in Stockton... and also for the excess of availability of the Jack in the Box chain... this place gets 4 stars for having the widest selection of stuff for fast food. When I feel like having a coronary artery disease, I just order a Bacon Bacon Cheeseburger here. Curly fries with House ranch.. mmmmm....I love their antenna balls too. read more

Let's just see this place for what it offers ok. They serve FAST food right? And they do just that. The fastest drive thru of all Jack-In-the-Box locations around here. Ask for extras, and they go the extra mile (more tomatoes, more pickles please!). The employees are always smiling & nice. Very pleased with their service and quality of their fast food. My favorite location for curly fries with some House! read more

Its Jack in the box.. Yum... Good food and quick service. Nice people working there as well. Love there shakes and always get tacos when Im there. Bathroom was very clean as well as the main dining area. read more

I live close so I know people who have gone multiple times and I have gone a couple. They always take over 20 minutes. If there is a 2 car line it can be over 1 hour wait. Need new night crew. read more

I had a simple order. Cheeseburger and an egg roll. The girl at the window snapped at the guy behind her wanting to know what was taking so long. She all but bit his head off then asked me to pull around the side and wait. I waited 20 minutes. Still no egg roll. 20 minutes for an egg roll really?! I left. Terrible service. read more

I can not believe I went over to jack in the box and I payed with credit card and they asked me for ID and the lady was being disrespectful to me so I guess I couldn't grab some to eat that night read more

I ordered a salad here and when I got home to eat it I noticed the corn sticks and the dressing were both expired! I'm the type of person who won't eat anything that is expired so I was pretty pissed that I couldn't eat it with the dressing and corn sticks. I called and let them know that there stuff was expired and the manager told me she would write my name down and I could get another one. Yeah, not happening! Too bad jack in the box, I won't be coming back. Not until you can hire people who know how to check dates. read more