I would rate it 0 but could not ...Terribly managed . My first time waiting in line for the drive thru for 15 mins and went to place my order and was told this as only for friends and family . Next time I went to the restaurant the line was wrapped around the building twice , so I left . Today I went there at 3:45 and the lot and drive thru was blocked off . I will never go back . read more

Couldn't wait for this to open! Tacos were awesome, got a little greasier as time went on but will still get them every time. Their chicken strips were incredible, better than any other place out there! I didn't get my ranch dip but that's probably from new people getting used to things. read more

Just sat in the drive thru line for 40 minutes before I left without even ordering. In 40 minutes they managed to serve 2 cars. While waiting 3 staff members in Purple Jack in the box shirts smoked. More cars left the drive thru than ordered. read more

45 minutes wait for 2 chicken finger combos and 2 grilled chicken wraps. When we got the tenders those were ok, but the wraps... There was a smell. Opened one of the wraps and the grilled chicken was green. The chicken also looked raw at the top. There was way too much ranch. But when we opened up the other wrap, same thing, green. Observing the other people who had been inside they had been waiting just as long for their food and when they received there were different issues. Many of them also requested refunds. There was a point where there was so many customers complaining about they didn't get this or that the manager literally was providing whatever was available stating, take this I don't care, whether it be different size drinks, food or desserts. Coming out of the restaurant the drive thru was packed. There was complaints with that too, people weren't getting orders correct, coming in from drive thru, etc. ... This was the first time I ate at this franchise and was not happy. Technically didn't eat myself because I had ordered those wraps that went right into the garbage. This location I do not recommend to anyone. read more

This place is very good I would say not the healthiest but it is very delicious also the decor is very unique

I grew up on jack in the box tacos during my high school years during the '70's in Chicago Heights. They left Illinois for several decades. When I heard they were coming back, it made me feel like a kid again. After much anticipation, this Tinley Park location opened. I thought I would give them a few weeks to get off the ground before I tried them out. Drove all the way up from Kankakee yesterday only to find them closed due to "staffing issues". Strike one. I had a dental appointment in Orlando today and figured I would drop in on the way home. Pulled in to the long line for the drive-thru. Waited a good ten minutes and didn't move an inch. Strike two. Parked the car and went inside and ordered 8 tacos and a coke, $9.05. Waited twenty minutes and left empty handed. Strike three. The staff looks like they're on some kind of work-release program. Parking lot is full of litter. This place will be boarded up eyesore within six months. read more

I have pictures of me inside car and time documents this (in case Jack wants proof) but 1st visit and last!! But for anyone who has a spouse undergoing chemo and they finally have a craving for food that may put an ounce of weight on?! You do it. Few minutes shy of AN HOUR in the drive up with 3 cars ahead and one was asked to park. I ordered 2 cheeseburgers and 1 small fries. That's it. Had the food been even decent or warm? But congrats Jack. My 1st complaint on yelp, and I am forced to give 1 star. Undeserving of even that! If it wasn't for the curbs locking you into drive in TRUST ME hubby would have understood McD's was necessary! And staff? Couldn't have cared less! No apology, not even an excuse even tho the fastest thing they did was take the $$ then stay away from window. Exactly 51 minutes for 2 lukewarm cheeseburgers.. 1 small fry. Save yourself the hassle, McD's is actually far better. read more

Abby at the Jack in the Box in Tinley Park IL, provided one of the worst managerial experiences I've had in a long time. I ordered a bacon and Swiss Smashburger, which on the menu is a number 3. Got home and realized that they gave me a completely different sandwich. So I drove 15 minutes back to the restaurant to get the sandwich that I ordered. The manager, Abby, went back-and-forth with me for 5 minutes claiming that the sandwich I ordered was what I received. I had to open up the box for her to see that they were completely different sandwiches for her to finally just agree to give me what I ordered. And through all of that, she never even apologized for their mistake. Even after I called her back to the counter to let her know that all she had to do was apologize for their mistake, she still didn't even offer an apology. She clearly does not seem to have the managerial disposition that top quality customer service calls for. read more

the costumer service was good the food was delicious. i loved the chocolate overload cake it was #bomb. the munchie meal was the best i could get #moreforless. $10.98 taxes added for your chose of burger and 2 sides and a drink!!! must try again read more