Two words: HAPPY HOUR! Half the price and half the portions, but makes it easily shareable and allows you to try much more of the menu. A win win in my opinion and this place is now going to be a must stop every time I visit NorCal to go to Fanime since it's walking distance from the convention. We went on the first day of the con, which is Friday, and it was towards the tail end of the Happy Hour so it was pretty busy, but it was going to get more packed due to the dinner rush coming in. We were lucky to get a table and some seats, but on a normal day there's a good number of tables and seats and a counter in the back. You order through a QR code on the table and they bring your food to you. The server was friendly, informed us of what was in stock, what wasn't and super pleasant when dropping off our food. Love service with a smile (even in very busy and stressful conditions). I don't partake in alcohol, so I didn't take advantage of that, but they do have a solid menu variety of the types of drinks they do have. When I walked past to go to the restroom, there's a counter under some TV's showing what they have too. There's some photo opportunities in the hallway to the restroom, love the neon chicken angel wings photo op. For our dinner, we got the: 1) Corn Ribs: -Crispy, Cajun glazed corn ribs and you can get a side of sauce with this but they were seasoned so well that it was unnecessary to add it. -After seeing this at Disneyland, I was enamored by the concept of corn ribs and how novel they are, how easy it is to eat it from a full hulking corn cob. Delicious and interesting, I'd get it again for sure. 2) Fries: -Solid and crispy fries. Great for snacking between bites of meat and dipping in ketchup and sauces. They're good fries. 3) Cracklin' Chicken Bites: -I LOVE CRISPY CHICKEN SKIN. -If it's on the menu at a skewer, BBQ, or any other place, you bet I'm going to order this and when I saw this on the menu I HAD TO. -It's chicken bites with the crispy chicken skin pieces for flavor and texture. Think god tier popcorn chicken. Super yummy and crispy, little burst of indulgent oil from the skin, moist meat, and just addicting to eat in general. A must. 4) Potato Salad: -I love potato salad and this is a solid potato salad, a bit sour from the mustard, but great as a palate cleanser between all of the meat. I just think I wouldn't order this again, because everything else was so good and we had so much food. 5) Hot Links (a la cart): -Got 2 hot links for this one. Nice char on the edges and it has a good kick to it. I always get this when it's on the menu since I love sausage meats. Will definitely get it again. 6) Beef Brisket (a la cart): -Several slices of beef brisket, again, really nice char on the edges. Super moist and tender, flavorful meat. Good smoky flavor. Goes great with the BBQ sauces that they have there. A good, reliable protein choice. 7) The JuJu: -Shout out to Jackie's sister! -It's a mix of grape and cherry Kool-aid, nice sweet, fruity drink to wash down all of the umami and savory flavors. I love when places have unique, non-alcoholic drinks like this. We left right at the tail end of the Happy Hour and when the real Fanime Day 1/dinner rush came in and it was starting to get packed real quick so kudos to staff for holding down the fort. Definitely want to make this our Fanime tradition every year! read more

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I really was stoked when Jackie's Place added another location, this time in the heart of the downtown area of San Jose. I feel like family when I'm here. Everyone knows I'm ready to eat. The staff could easily each tell me their favorites and I would come away happy! They also knew if I could, I would totally try to eat the entire menu. The staff would keep asking if I enjoyed the food. I don't have to say a word. They could tell how much I enjoyed it by looking at my face! read more

Jackie’s Place - Gumbo, corn ribs, watermelon lemonade, and cornbread - Soul Food Near Me - San Jose, California

Loved the food and vibe!! I just ordered the cheapest thing I could find on their menu to fill me up and it did! The lady who probably owns or is the head manager there is super nice! I got the loaded nacho fries/chips and yeah if didn't disappoint :) P.S the loaded nachos was like $12! $6 if you go during happy time (for the half portion) And the portion for the 12 dollar one imo was pretty good and that was half of the original portion but I think the original size is over 20 bucks so yeah the 12 dollar half portion size was good enough for me. read more

Still the most outstanding fried chicken! And the yams were da bomb.... If you don't stop by at Jackie's you're missing San Jose's best soul Food. Hands! read more

Jackie’s Place - Soul Food Near Me - San Jose, California

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ALL OF THE FOOD WAS DELICIOUS! Husband and I were visiting San Jose for work, and decided to check out Jackie's Place. We walked in, and it literally felt like a warm hug. The staff was so kind, everybody was eating and enjoying themselves. I LOVE THAT! The fried fish, baked beans, collard greens, brisket, and cornbread was sooooo flavorful. I also loved the BBQ sauce. We will be returning next time we visit San Jose! read more

Jackie’s Place - Soul Food Near Me - San Jose, California

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Jackie's Place is so yum ! Met up with some family and had a large group of 15+? Pretty sure it was 20 of us. Parking is going to be in a surrounding structure for smaller cars. I have a huge lifted truck and had to park in an open pay lot. That was $15. Jackie was there ! So nice , so welcoming, working hard. Order off the simple menu using a QR code . This is helpful for those meeting up and paying their own bill. Most beverages are canned and you can order grape or cherry kool-aid out of a fountain. My cousin ordered some , wowza, that was a sweet kick! If sugar is your thing, get this ! Ask for ice to water it down. They have water cups and iced water too. A nice touch is that they have it on cart with to-go containers for left overs. Ordered were loaded bbq tip fries , cousin ordered that and they served it with bbq sauce when clearly boy said no sauce and they were so nice to make right and so o kept the saucy fries, they were HUGE! Can feed 2 1/2 servings. Shared a rib and chicken plate. Mmm the bbq here slaps! It's so tender , juicy , and falls off the bone. Didn't get fatty pieces. This happens from time to time at bbq places and most places make it right if you tell and show them. There was chicken and waffles , that looked good. I think somebody ordered chili fries ? There was not one thing that was missing its flare here. This is a very laid back place that's got the cutest photo spot. I see this place working out for a long time for bbq lovers! read more

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I'm glad that Jackie's Place has opens another location at Downtown San Jose! It's very good for SJSU students and other locals to try soul food here. The place is smaller compared to the first location, which is at north. The service here is good though since we can serve ourselves some complementary water as well as togo containers for leftovers. Also, it's different here because we didn't really need to order via mobile and instead do it through a kiosk or in-person. I prefer going through that process since it's normally how I order food. I always wanted to try candied yams and gotta say that they're very sweet and delicious. The beef chili beans tastes good and fried fish is well seasoned. The cornbread really hits the spot though since it's soft and fresh. Personally, I prefer the other location better because of the atmosphere and vibes, but this one is still good to go to though. If you care more about the food here, then it won't be much of a difference. If you also care about atmosphere, I recommend going to the other location which is at north. read more

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Ordered some bbq pulled pork which was solid with some fries and coleslaw. Overall service took a little more than I'd expect but the staff were super friendly and offered to bring the food to me. They have indoor and outdoor seating so overall not mad at it. Not sure if I would go back or not. read more

Jackie’s Place - BBQ Pork Coleslaw fries - Soul Food Near Me - San Jose, California

Lively spot with plenty of indoor seating. Greeted when I got there, rib plate was enough for 2 for $40 with sides. Great quality meat and well-needed soul food in Downtown san jose. Parking can be hard to find depending on the time. read more

Jackie’s Place - rib plate with collard greens and rice and gravy - Soul Food Near Me - San Jose, California

Nestled downtown SJ this Jackie's location did not disappoint. The eatery is large with plenty of seating for any size group. Picked up the menu and restaurant staff told us it was condensed and the full menu was via QR code (needed info lol). We each got a plate and the food was portioned very well (had leftovers and gave some away). I choose Mac and greens for my sides and every bite was magical. read more

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Everyone is friendly and it is open seating! There is a qr code at the table to order when you sit. I got the fried fish and it was massive but thin however. It was seasoned well. The real winner was the Mac n cheese. It was cheesy and delicious. I also got the juju and honestly, for $1 for a refill, that's so worth. It's bright inside and always busy which was what drew me to the place! read more

Jackie’s Place - Soul Food Near Me - San Jose, California

Awesome to have this spot in downtown San Jose. It was a busy Saturday. I love that you can order at the register, through a self serve kiosk or via a QR code at the table. Staff does a wonderful job helping folks, cleaning tables, and getting food out quickly. Also, where else can you get grape Kool-aid and legit sweet tea. Food all around is solid. Catfish is standout. read more

Jackie’s Place - Scoops "not yo" nachos - Soul Food Near Me - San Jose, California

Man oh man was this place firing on all cylinders!! We had never been to San Jose & didn't really expect much outta their Soulfood. Boy, Was I wrong!! We traveled up from Long Beach, Ca for a quick weekend get away. I ordered the fried fish, greens w red beans. My nephew ordered the brisket plate, yams w Mac & cheese.... EVERY THING WAS SEASONED & cooked to perfection!! I was really amazed at how good the food was! My fish had the perfect amount of cornmeal ratio w that perfect crunch! My nephews brisket was tender & smoked just right! I mean..... GEEEEEEZZ!! They didn't miss! Cornbread was dang'there my dessert! Listen! When I come back to the Bay Area.... (YES!! San Jose IS PART OF THE BAY AREA!! ) I will definitely slide back through those doors!! read more

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Came to give this place another try and it was just ok. The fish was nicely cooked but the coating can be too much after several bites. It definitely needs a dipping sauce. Wish they had tartar sauce or malt vinegar. It's just too dry, rough and not pleasant on the palate after several bites. Brisket was nice and soft and was good with their bbq sauce that was readily available at the table. Definitely added the hot sauce that was there as I like my bbq to be sweet and spicy. Cornbread was good. It is small and I wished they had honey. Mac and cheese was good but for me could be a tad more cheesier. We did self order which was quick. And it's quite spacious inside and plenty of seating. Like many businesses in a downtown area, parking can be difficult. read more

Jackie’s Place - Fish and brisket with cornbread, Mac and cheese and steamed rice. - Soul Food Near Me - San Jose, California

Loved it! It's like chilling at a family bbq with good food and beats. The DJ played a great selection of songs - had us ALL grooving in our seats. I saw many head bobbing and bodies swaying. I was looking forward to trying the oxtail but it was sold out, along with other popular items. The sweet tea is super sweet - I had to water it down a bit. The watermelon lemonade is really good. read more

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We were walking around downtown looking for a place to eat, and Jackie's Place beckoned. I really liked the decor, which is a lot of white walls with red accents. They have numerous tables and seating areas. I ordered the hot link meal, and the hot link was amazing. It was just spicy enough and extremely tasty. The size of the sides is really generous; I couldn't finish my delicious mac and cheese and greens. They do provide to-go containers if you want to take food home. The pork was pretty good though it did need a bit of sauce on it. I thought about ordering the fried fish or nachos, but was looking for something slightly lighter! Also noticed they have gumbo which looked really good! The woman who took our order was very personable. You can also order on a screen or with a QR code at your table. read more

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By far the best soul place you could find in the South Bay! I am a big soul food girly and I highly recommend the gumbo and catfish! Finger licking good! I like this location better than the first one. The customer service is amazing here vs the 1st location not too happy about the customer service but this one A1. The atmosphere is a vibe. The only downfall is the parking sucks read more

Ate lunch here over the weekend and had a wonderful experience. The dining room is a beautiful open modern space with about 4-5 large screen TVs for your sports viewing pleasure. You can order food at the front counter or through QR codes at each table (the menu online offered more options than the printed menu, for sides and such). We got the smoked pulled pork plate with collard greens and beef chili beans (made with smoked brisket), and the rib tip plate with mac n cheese and extra corn bread on the side. To drink, we tried the juju house special, which was a sort of grape flavored kool-aid concoction. The collard greens were just a tad salty, but other than that, we enjoyed everything about our meals. The cornbread was tasty, the mac n cheese had the perfect creaminess and flavor. The meats were tender and so yummy, those rip tips smothered in bbq sauce particularly satisfying. Wow, we were impressed. We had only been to the original Jackie's Place until now, and the newer downtown restaurant seemed to provide a taste and experience ten times better. Staff and service warm and friendly, wait time for our food roughly ten minutes or so, and a welcoming vibe with 90's rnb playing in the background. There's nothing I didn't love about this place during our recent visit. read more

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Got lunch on a weekend. Restaurant was half full. No wait. Workers were pretty welcoming. But I felt better service at the other location. This place was clean. We ordered the Scoop Nacho, Smoked Brisket Plate and Fried Chicken Wings Plate. The flavors in the Nachos were good. The Brisket could have been better but with the sauce, was fine. The chicken really hit! Parking isn't easy but it's worth a try. Soul Food read more

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Service great, food great, incredible vibes, and rich in culture. Each time that I've come the experience has been great. From oxtails to bbq chicken the food has been exceptional. Staff is always warm and inviting, space is always clean, and I look forward to returning. Great place to go after a game. read more

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We stopped in for a snack around 8pm on a Friday night. The place wasn't too crowded, but had a decent amount of customers. The service is friendly and welcoming. They treat their customers like family. *Scoop's "Not Yo" Nachos: Made with both tortilla chips AND fries! Then topped with cheese sauce, pico de gallo, green onions, JP's Original BBQ and "Set It Off" sauce. "Scoop's Not-Yo" Nachos are a Tex-Mex creation brought to our menu by Jackie's son "Scoop" (4/5). We got it with the smoked beef brisket which was a decent amount. All the ingredients in these nachos combined together to create a flavorful of acidic, tart, savory, smokiness, and crunchiness. *Big Red Soda - This looked so interesting that I had to get it. I didn't try it yet but took it home. [description from the web] Big Red actually has a flavor profile that aligns more closely with a citrus cream soda. Others have described it as having a hint of bubblegum or vanilla, but the majority of its taste consists of lemon and orange. read more

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This experience was confusing and honestly not worth the money. I always go to the North First Street location, so that's where I went for pickup. I showed up at my scheduled time and was told my order was being worked on. Then 30 minutes later I'm told I'm actually at the wrong location. That should have been clarified right away instead of wasting my time. And I wasn't the only person dealing with that, so clearly there's a communication issue. As for the food, the biggest problem is the cost compared to the portion sizes. The "Hondo" hot link was basically just a jumbo hot dog. It was okay but nothing special for the price. The gumbo had decent flavor but tasted like it had been sitting and wasn't fresh. The rice portion was honestly disrespectful. It was just a couple spoonfuls for a $15 item. On top of that, I didn't even get the cornbread I paid for. For over $30, this just wasn't worth it. Between the confusion, the wait, the small portions, and the missing item, I won't be going back to the South First location. Honestly, I left more confused than full, which is never a good sign. read more

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I appreciate their effort, but I think the first location is slightly better. The key to having multiple locations is the hope that the 2nd one is just as good if not better than then original. compared to the first one, this spot is more of a lunch place for sure. On the bright side, I'm happy that there's now a location nearby that I can walk to. BB read more

Can never go wrong! Great food, awesome service! First time visiting this location and it is so cute! Plenty of seating and the vibe matches the location down the street. I grabbed a couple plates to go and could hardly wait to eat once I was handed the bag. read more

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Went in with some friends. The cashier greeted us and was very friendly. I ordered the baby back rib plate with Mac and cheese and chili and brisket nacho fries. The ribs were cooked well and fell right off the bone. The Mac and cheese was a little plain, I think they could have had more cheese flavor. The chili was very good had a nice spice to it and some nice chunks of meat. The nacho fries we pretty good and also had a good amount of brisket in them. The restaurant itself was very clean and had plenty of seating. My partner ordered the chicken and waffles and the waffle was very light and fluffy. They chicken wings were fried perfectly crispy and still juicy. read more

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This was my señor or third time coming to Jackie's but my first time at this location. The service was good as we were greeted as we came in through the door. The staff were extremely friendly and patient. I got the fried fish with a side of coleslaw and mac and cheese (it came with cornbread) and a watermelon lemonade to drink. The fried fish with the tartar sauce is good. The fish is crispy and thinly sliced. The coleslaw has some spices in it so it has a little kick to it. The Mac and cheese is okay, didn't really leave a unique impression on me to make it stand out from other mac and cheese's I've tried before. The watermelon lemonade is pretty good. It is a bit sweet but it does taste like candy. Loved the cornbread though!! Wish I could have 10 of them to go I'd go back again... especially to try some of their desserts. read more

Jackie’s Place - Fried fish with a side of coleslaw and Mac and cheese Watermelon lemonade - Soul Food Near Me - San Jose, California

We were greeted immediately after walking in, and I saw her continuing to greet every customer as they came in as well which was very welcoming. It's a nice vibe inside and their restrooms were clean. Loved the music and the signs all around. You can either order on the self-serve kiosk, scan the barcode at the table and order on your phone, or order with the cashier. They do want you to clean up after yourself by putting the trays away and throwing your trash away when you're done. They also call your name when your order is ready instead of bringing it to your table. Sadly, we were disappointed by the food because we had high expectations after hearing lots of good things about this place. My favorite items were the fried chicken and fries. The chicken was so crispy and juicy and huge. The hot link was beef and not pork, but it wasn't very flavorful? My bf's cornbread was soft and moist but mine was dry. I thought the coleslaw was bland and the Mac and cheese was just ok. My bf's brisket was dry and not flavorful :( I'm not sure if this location is newer and not as good as their original location so I'm curious about that location but we probably wouldn't come back to this one. Appreciated the large portions tho. read more

Jackie’s Place - Soul Food Near Me - San Jose, California

3 stars as I hope this is one time issue and not a the standard. This was a mothers day disaster. $40 for over cooked, hard, flavorless briskest is outrages even for bay price points. I've enjoyed Jackies place when they first started on 6th st and even donated to their go fund me after the fire. I'm sad to see quality get this terrible and hope they go back to serving quality food. My mom and I tried splitting a plate and had to give up. read more

Jackie’s Place - Soul Food Near Me - San Jose, California

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Amazing food and lovely service! I've been to both the original North First St and SoFa locations (take-out only). Service has always been prompt and friendly, truly treating you like family. The food is incredible - I've gotten the fried chicken wings (enormous! and more flavorful than a drumstick), rib tips, whole ribs, and a bunch of the sides like the collard greens, mac and cheese, candied yams, and cornbread. Everything has been delicious. The ambiance in the SoFa location is pretty much "SoFa location" (I believe they took over the old Trieste location or next door) with a smallish bottom floor and a loft, and the North First location has an interesting historic vibe that adds to the Southern food restaurant ambiance. Very glad that they've been doing so well that they could expand closer to the south/west side of downtown. read more

Food and Service = 5 After watching Check Please where they showcased their N. 1st Street site, I was eager to try Jackie's Place sooner than later and with the help of Too Good To Go, I did! I went autopilot, driving to the N. 1st Street place to pick up surprise bag when learned they opened a 2nd site in downtown, which has an urban warehouse feel to it fitting with the area. With a 30 minute window and driving around to find a spot to park or legally double park, I was able to get my bag with 5 min to spare. This spot is great for folks staying at one of downtown hotels, on campus at SJSU or work nearby. For me, the N. 1st street is easier because of their own parking with overflow nearby. Plus nice to smell their bbq meats cooking in the parking lot smoker. Staff patient and friendly even though I can imagine they were eager to go home since picked up food after closing. At home excited to dive into my edible bounty with sufficient protein and sides to share between two people or make 3-4 meals for an individual. I got hot link sausages, bbq chicken thighs, corn bread muffin, Mac & Cheese, collard greens, chili beans, and sweet potatoes/yams. As for my first Jackie's Place meal, it was an enjoyable preview. My fave sides were the traditional mac & cheese, corn muffin & collard greens. They would make the perfect plant forward meal when craving soul food, but need a break from meat. The yams were too sweet for my palate, but will be perfect for those with a sweet tooth. The bbq beans are a satisfying meal in itself. I look forward to trying their oxtail, fried chicken & fish with a big side of their collard greens plus one of their adult kool-aid drinks ... purple for me! read more

Jackie’s Place - assortment of soul food! - Soul Food Near Me - San Jose, California

The best bbq/ soul food I've had in a long while! The fried fish, brisket, and fried chicken were bomb!!! The brisket was so tender, moist, and smoky. The fried chicken and fish were crispy on the outside and the inside was juicy. Everything we tried was really good I recommend getting the plate since it's comes with your choice of meat, 2 Sides, and a corn bread. My group of 5 went in on a Saturday around 2, we were seated quickly. There is no one actually taking your order from the table when you're seated, you order either from the table by scanning a QR code or walk up to the front and place your order at the register and then your food will be brought out to you. The staff the greeted up and helped us was very sweet! I can't wait to go back! read more

Jackie’s Place - Brisket plate - Soul Food Near Me - San Jose, California

I love soul food and Jackie's place is a great spot to try some amazing and delicious soul food! Every item was seasoned so well that it was hard to choose which of item I enjoyed the most... but honestly it had to be the Juju and fried fish. The fried fish was moist, flaky, and the battering was really crispy and light. The juju was ice cold and not too sweet -- it was a great refresher for how savory our plate was. The banana pudding was light in sweetness and very heavy on the cream which I thought was perfect especially for how big the portion was. Definitely coming back here again to try more of their menu read more

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We normally go to the one on the other side of town by 1st and mission, never disappoints tbh. Now this location has a weekends bar but you can buy beers during the week the food though has not changed, we went with the Gumbo, a la cart catfish, hotlink and a beef brisket sandwich. The meat on the brisket GAWD it literally melts in you mouth and the smokey flavor and just the tenderness 10000/10, gumbo is southern style which is amazingly delicious. It wasn't too busy but we can hear early afternoon which was great and the space is great, service amazing and we are really happy to see the owner here at this location. We will definitely be coming back to this location and continue to patronize the original location. read more

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Jackie's Place #2 is now open! This is a top spot from "Check Please, Bay Area", so I'm excited to see a new location. *INTERIOR: Very similar to the original location, restrooms in the back with an upstairs area. Experience is mostly self-serve, with ordering on an iPad or directly with phone QR code. Tables are bussed yourself as well as water and any leftover packaging. *PARKING: Difficult since this is right in downtown, but not impossible. Very close to public garages like 2nd & San Carlos who offer 90-minutes free parking. *FOOD: New at this location, the "Soul Bowl". Layered with mac n cheese, your choice of meat, pico, a green sauce, and fried onion. Great portions, definitely plan to have leftovers to bring home! I also love the "Drippin Chicken Sandwich", juicy and filling flavor. I also tried the "Fried Chicken Plate", a good deal for two sides, three massive wings, and a cornbread muffin. Again, plan for leftovers! Not all desserts were available yet, but I'd love to try the "Peach Cobbler" or the "Butter Pound Cake". *PRICING: Nothing incredibly unfair, w/ drinks + tip, around $23-$27/pp. For the portion sizing, I find this reasonable. The desserts are a little small for the price. read more

Jackie’s Place - Soul Food Near Me - San Jose, California

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This place has a great open atmosphere feel to it. I ordered a burnt ends sandwich with some crunchy fries that had a very good texture and a savory taste. Looked like I got helped by the owner, who provided awesome service and was helping with showing me how to order through the kiosk. Wish I can take photos cause it was also good presentation on the food portion. Definitely coming back for second round! read more

Portions were ok. Checked my order before I left was given mac instead of greens. They corrected it but I was disappointed in the greens portion especially since it was so good. The cornmeal only breading was off putting. I didnt eat all of the fish because of it. Tasted raw like. Yams were excellent. Would come here again! read more

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Very mediocre & not cheap. Ate here because the other places were full & we wanted to be near the theatre for the show. read more

Jackie’s Place - Soul Food Near Me - San Jose, California

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If you're in Downtown San Jose and craving real comfort food, Jackie's Soul Food is a must. The ribs were fall-off-the-bone tender, the fish was perfectly cooked, and every side dish was straight-up phenomenal. Everything was seasoned just right flavor in every bite. On top of that, the staff was welcoming, attentive, and brought great energy the entire time. You can tell they take pride in both the food and the experience. Definitely a spot I'll be coming back to. Love supporting a strong Black-owned business that's doing it right. read more

Great service and the food was delicious The fried fish and yams were amazing and the greens were mouthwatering read more

Let me begin with location... Jackie's Place is in a nice location with a lot of other surrounding shops and restaurants. Parking is not the best so you will have to drive around a bit to find a park or just park a ways from the restaurant and park. I got lucky and found a close parking spot. Inside is clean and decorative and has a decent amount of seating. There is no host so you sit wherever there is an open table. I did not dine in I ordered to go. Ordering is easy. You can either order at the tablet on the counter or with a behind the desk associate. I used the tablet to order my food. It took about 20 min or so to get my food. Everything looked delicious. The chicken was seasoned perfectly. A little salty for my liking but better a little salty than no salt. The rice and gravy were delicious. I also got the mac and cheese. As for pricing it was a bit high but that is the market so I understand. I ordered Banana Pudding for dessert. It was $10 for the dessert which in my opinion was on the high end but it made up for it in taste. The dessert was delicious as well. I'd definitely come back to Jackie's! read more

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