In Ohio for a week, was craving a big salad, found this place on google and I'm glad I did. It's a…read moresmall business u can tell they are still setting things up, but the salad was delicious. I love how many toppings were available and dressings. My friend had the Caesar salad wrap, he said his only suggestion would be to mix up the salad and then put it in the wrap, instead of layering it so every bite has dressing in it, but aside from that no notes. The service was great, a little wait time for the salad but not complaining. Def go check it out !

We have been loyal customers since your grand opening and have consistently had excellent…read moreexperiences. We have recommended your restaurant to many people, especially praising your salad bar for its freshness, quality, and variety. We've also ordered the AYCE fish fry many times -- including nearly every Friday during Lent last year -- and it has always been crispy, well‑drained, and never greasy. This visit, however, fell far below the standards we have come to expect. From the moment we were seated, the experience was noticeably different. The hostess did not ask for drink orders, which has always been standard. Our server -- slightly heavy‑set with a long black ponytail -- appeared disengaged and gave the clear impression that she did not want to be there. We confirmed with her that the AYCE fish was $12.99 and included all‑you‑can‑eat soup and salad, exactly as we were told earlier in the day when we called. Her response was, "She always tells people that, but it's one trip." Despite the inconsistency, we proceeded and requested the fish extra crispy and well‑drained. We waited at least 30 minutes for the first round of fish, even though only two other tables were occupied and they already had their food. When the fish finally arrived, it was extremely greasy, not crispy, and the bottoms were completely soggy. When we pointed this out, the server simply said, "I told him," offering no apology, no concern, and no attempt to resolve the issue. She took the fish back to have it remade. She returned shortly after and removed our sides without explanation. The second order of fish was still dripping with grease. Grease was visibly pooled in the breading, as if it had come straight from the fryer without being drained at all. We asked another employee if she was the manager. She said no but asked what was wrong. As we began explaining, the manager, Heather, approached. At that same moment, the server stood behind me and said, "Oh, they're not happy with that either." Heather also showed no empathy, no apology, and no effort to correct the situation. Her demeanor was irritated and dismissive from the start. We told Heather to remove the fish from the bill. She agreed but insisted we still had to pay for the soup and salad. She then brought a bill for nearly $30, charging us for AYCE soup and salad even though we each had only one cup of soup and one small salad. When we questioned this, Heather became visibly annoyed and said she would instead charge us for a side salad and a cup of soup. We explained that the fish has never been like this before. Heather's response was, "Then go out to Madison, they have the same fish there." This was unprofessional and completely unnecessary. When we went to pay, we informed Heather that we were veterans. She applied the discount to only one meal. When I told her I was also a veteran, she said, "Oh, you're a veteran too? Well, I need to see ID." This was disrespectful and unnecessary, especially after she acknowledged she recognized us from previous visits. My husband was wearing a veteran jacket, yet she still demanded to see his ID as well. Heather then brought up the fish again, stating it "looked perfectly fine" to her. When I explained the amount of grease on the napkin and on my hands, she dismissed it, saying, "It's deep fried, there's going to be grease," and repeated that it looked fine. As I calmly explained that it had never been served this way before, she told me I was "getting out of control." At no point did I raise my voice -- I was simply explaining the issue. After that comment, I stepped outside while my husband finished paying. He later told me that Heather was speaking about me in front of him to another employee, again calling me "out of control," and told the server she wasn't getting a tip. It is clear that something has changed. The friendly, attentive, welcoming atmosphere that once set your restaurant apart is gone. The staff now appear disengaged, unprofessional, and uninterested in providing quality service. We no longer see any of the kind servers who made dining here enjoyable. We are extremely disappointed by how this visit was handled from start to finish. We hope management takes this feedback seriously. We have supported your restaurant since your grand opening, and we would like to feel confident returning -- but based on this experience, that is not possible unless significant improvements are made.

Memorial Day breakfast. Greeted and sat right away. Got my…read morecoffee quick. Necessary. I had their Sweat Dreams breakfast with a Belgian waffle, bacon, ham, sausage, eggs and fried potatoes. My wife had the Albanian Benedict with sliced hash browned potatoes. Both were a great start to the day. Very clean place, plenty of seating. Will definitely be back.

Visited Trader Jack's for the first time on a summer Friday afternoon. They have a nice size…read moreoutdoor seating area, some covered and some with umbrellas. Really nice riverside views as well. Our server was great, quick and friendly. She recommended some drinks, that ended up being delicious. The food came out quickly even though they were packed. We both got salads that were a great portion size, dressings were delcious and homemade, and the potato skins were hot and fresh! I'd definitely recommend hitting this spot up for a yummy nice summer meal!!

Trader Jacks has a great patio. sitting outside by the river is so peaceful. The food is good and…read morereasonably priced. Service is good.

Came in for late dinner at 715 to see a sign of closure at 800 pm. Said we would dine fast - 3…read moreadults. Started with a large matzo ball soup. Came with two matzo balls and nice broth, but it should have been hotter - regardless excellent. Large corned beef on rye - excellent, though bread should have been thicker as it broke apart while eating. Great pickle, ordered a side of potato salad and both were good. Left half for later. We also had a jumbo pastrami reuben and a order of onion rings. Thousand Island dressing and extra kraut were provided. Staff were very attentive, refilled drinks and we were out by 805. Love this place as i took my dad to this restaurant in the 1980-90s which relocated from another plaza and then my mom and our family to this location in 2020s. Staff were always great to her (80s) topping off her soup and giving her extra as she lived across the street.

Manhattan deli in Willoughby has been without air conditioning for almost a month. The coolers have…read morefailed, with air filters that had not been changed in two years. Some of the coolers have been fixed, but it isn't known how well they are doing in today's heat. Food was thrown out, once at the direction of the health department. The cooks have worked in 140 degree temperatures. People have passed out. A minor threw up because of the heat and was told they couldn't go home. Someone suffered an asthma attack and had to be admitted to the hospital and then was guilted and threatened to come in the next day. OSHA has been out, but no one could tell that the "fixes" failed because the weather wasn't hot. The active complaint number is # 2448729. The lake county health inspector has been out and notified again. But they are there to protect capital. To minimize the risks of lawsuits, but to keep the doors open. Basically to help protect the owners from their own selfish nature. A manager told an employee that if they shut down because of the heat, where would they replace $7000? The employees health is valued less than that. Please share this wherever you can. I can't track down all the people who may have been exposed to contaminated food. I can't talk to every employee that was sickened because revenue was more important than their health. I don't want the restaurant to close, I want tough enough consequences that it is cheaper for them to take care of their employees at work than it is to ignore them. Please feel free to copy and paste this to any local Facebook community groups.

The staff at this store was so helpful and kind yesterday. I brought my 87 year old mother with me…read moreto get something to eat. She needed her sandwich cut up into small bites, she has a hard time chewing. They cut it up for her so she could eat it easier. Thank you so very much!

Coming from Someone who just quit yesterday, the atmosphere is nice, the employees are 6/10. the…read moresheets they use to toast the bread is CAKED in built up grease, The manager Joe referred to himself as a (very cheap)"dictator".I've had everyone (employees, customers & neighboring businesses complain about how crappy of a boss he is. We used molded lemons in the over priced lemonade and half rotted potatoes for the friesto "save money". I never saw them change the oil, and they disregard most cross contamination guidelines with the raw chicken & any allergy concerns I'd give no stars if possible.If any of the remaining staff sees this...you deserve better

I went inside and ordered at the counter. The menu is easy to read and the colors are bright. They…read morealso had some favorite picks and a rewards program. Their was a full staff ready to make my order. I got the sunrise sunset smoothie it comes in one size. After you order and it's ready they walk around the counter to hand you your order! This was so nice the girl was friendly and complimented my hair. The smoothie was out of this world delicious! Mango pineapple fruity orange you can taste all the flavors and the ice is blended so velvety smooth! I can't wait to go back!

The cashier "Alexa M." Is insanely rude and does not belong in customer service. I said hi when I…read morewalked in & she just looked at me, not responding & a few minutes later she then handed me my smoothies and just walked away, without saying anything.

IN LOVE WITH PANINI BOY, extra sauce and onion rings!!!!!…read moreExcellent service! Great atmosphere!

I hadn't been to a Paninis in years and was pleasantly surprised. The cheesy tots were the…read morehighlight of this meal! They were packed with flavor and cooked perfectly with just the right amount of crisp. My friend who ordered the sesame chicken salad said it was pretty good but might not order it again. The Cobb salad was very good. My husband loved his burger and said it was juicy. Aside from the food, the patio at the Willoughby location is fabulous! We loved the fans overhead that kept us nice and cool on such a hot day. We also liked that a portion of the patio is covered which obviously provides more shade. The server was friendly and attentive. Even if you don't eat here, I'd recommend grabbing drinks and sitting in the covered part of their patio! It's definitely an asset to this location.

Probably some of the best gyro's, I've had…read more Fries are top notch, incredible polite staff. Price ain't too bad for the level of food.

Always get my order right. I order lunch for our workers and Parkside deviled the order right. Try…read morethe chicken wraps, in my opinion they are the best in the local area.