Jack's Car Wash on the corner of Cedar and Shepherd in Fresno is truly the best car wash in Fresno. Their staff is very friendly and profession and the service that they provide is over the top fantastic. If you want your car to look great, inside and outside, take it to Jack's Car Wash. You will be very pleased with how clean they get your car to look. read more

Just had my car washed. Been going to this location for 20 years. They do miss some spots on occasion. They completely missed the front of my car. Still had bugs on the front grill. My mistake was not checking before I left the car wash. I noticed when I got home. I called and the manager and he said to mention his name when I bring it back and they will wash it again. We will see. TBD. read more

Manager of Jacks Car Wash is an idiot. Always blames their mistakes on the customer. Never takes ownership for their mistakes. Recently a friend of mine had his truck washed and when finished had paint removed from the hood of his truck. Instead of taking ownership for the mistake, the manager blamed it on him and proceeded to be a complete idiot over the offense. I've also seen him get into a confrontation with one of his employees with 20-30 customers around the very unprofessional. Won't ever go to this Establishment again and I would caution others. read more

I have been taking my white car here for a long time and had no issues. They usually cleaned it well. But recently i got a new brand new black car and from the first wash they left lots of scratches on the sides. Im so upset and angry for this cause this was supposed to be hand wash but they didn't wash their towels properly and basically sanded my car. This is huge no no and management have to take action on this, they have to make sure to always use new towels for black cars and always be gentle. read more

Some of the people do a good job and some don't. I purchased the top wash package for $41.00 and they did not clean cup holders or clean around gear shift. I am going to start going somewhere else not sure the convenience is worth the stress. Worker are nice read more

Jack's Car Wash - Car Wash Near Me - Fresno, California

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Took our brand new 2025 Yukon to Jack's they used dirty microfiber towels and scratched up all the carbon fiber and black plastics on the inside of the vehicle. When showing the manager, he said oh that didn't happen here you guys must've done that at home. We will never come here again. Wouldn't recommend it worst Customer service worst management worst service. The employees washing it didn't even speak English. Very disappointed and made $110,000 vehicle look like it's 10 years old read more

Jack's Car Wash - Black plastic center console all scratched up from dirty microfiber towels - Car Wash Near Me - Fresno, California

For the price point for a had wash I think this location provides a great value. They do a very good job of getting the inside clean where other places fall short. There are times it gets very busy so isn't always the fastest option in town but despite the peak times they still do a great job. I know there are some negative reviews here I've just never had a negative experience here personally. I will keep making this my hand car wash choice in Fresno. read more

Have taken several cars there over the years. Quality of wash has been steadily been declining, at no fault to the employees. More so on the manager side of things. Ive seen them rude to several people. Rushing employees to finish. How about maybe helping them instead of walking around doing absolutely nothing. Will not be returning. read more

I've always taken my cars to Jacks! They're generally consistent and all of the staff is always super friendly and kind. With any car wash - they're going to miss little things sometimes but that's not the end of the world... I have only had one lack luster service here (they re-did free of charge) and that was years ago. So reading some of these reviews makes me wonder if they're accurate. $27 for a full wash is a great deal. Where I've moved to in the bay area - an equivalent wash would be about $47-60. read more

If you're only considering their monthly full-service wash package, this place is a great deal. The quality is about a 7 out of 10, and if you bring your car in multiple times a week, the price makes it worthwhile. The staff are consistently polite and friendly. That said, you should expect to wait anywhere from 45 to 90 minutes, especially on weekends when they are overwhelmed with volume. The real problem--and the reason for this two-star review--is their so-called detailing service. It's not something they advertise, but if you ask about it, the manager Nate will explain what they offer. While Nate is a nice guy on the surface, what I experienced shows they do not actually know how to deliver what they promise. I brought in my black Genesis G90, which I regularly wash here several times a week. I specifically asked for a cut and polish to remove swirl marks. Nate and I walked around the car together, I pointed everything out, and he confirmed more than once that they would do exactly that. He quoted $200 and said it would take two hours. I even questioned the price and time because it seemed far too cheap and fast for a real cut and polish--but he insisted this is what they would do. When I returned for the appointment, I asked again to confirm we were on the same page, and Nate reassured me. Two hours later, I got a text that the car was done. But when I arrived, Nate immediately admitted the detailer had decided not to perform the cut at all and only polished the car twice. The swirl marks were still obvious--because the job I paid for was never done. When I refused to pay for incomplete and misleading work, Nate became defensive and agitated. He argued that I should pay anyway since they "at least polished it," despite knowing from the start that the primary reason I was there was to remove the swirls. When I stood my ground, he said he didn't want to talk about it anymore and even told me he didn't want me as a customer going forward. Here's the truth: * The monthly wash service is decent value if you have the time to wait. * The detailing service is a joke. They overpromise, underdeliver, and then get hostile when called out for not doing the work they agreed to. read more

Do Not Trust Them With Your Car. Disappointing Experience. I paid $36.99 for what was advertised as a hand wash. My car went through their exterior system twice and was left with them for an interior clean. Even after all of that there were still bugs on the outside and the interior was dusty, smudged, and clearly rushed. When I got home, I also noticed scratches on the exterior. This is a newer car that I have only ever hand washed myself. I returned to speak with the manager on site and explained everything. He dismissed my concerns, claimed the scratches were already there, and focused entirely on what he called dealership swirl marks instead of addressing the full issue. He offered to clean the interior again, but I no longer felt comfortable leaving my car with them. I asked for a refund, which he refused. Later, my boyfriend came to speak with the manager directly and received the same dismissive response. The manager ended the conversation and said following him would be considered trespassing. The service was rushed, the damage to my vehicle is real, and the customer service was unacceptable. I left with a worse car and no resolution. Don't risk it. read more

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Shocked by how low the ratings are here, everyone has different experiences but mine have always been superb. I get a monthly membership for unlimited outside and inside detailed washes for just $55 a month, it's an amazing deal. Jon and Luke are my go-to for a great wash, they take their time and make sure to get every single detail. I've never had a bad experience thought whoever i get, and i frequent at least once a week! The lines can get pretty intense on weekend, so make sure you pick a good time if you want to get the whole inside and out wash. And of course, tip your washers generously. Great spot for a good car wash! read more

The car wasn't washed properly the first time--only half clean. I understand small touch-ups are normal, but this clearly needed to go back through the wash, not be dry-washed in the parking lot. Even the employee cleaning the car said it needed another wash, but the guy in charge (Nate) said it was "normal" and acted confused, taking no responsibility. Only after some back and forth did they finally rewash it. The employee was great, but poor management made this a frustrating experience. After years of coming here, I won't be coming back. read more

There are only 2 people that do proper work here. The new supervisor just stands over the employees and keeps long wait times, I observed him spend most of his time on his phone. The wait times are horrendous and they always will miss spots. Benny and his dad, are the only 2 employees who care about how your car looks and will clean in a timely manner. To get a standard inside and outside wash is about $30 it is not worth the money. read more

Horrible job spent $36 on trash car wash. Looks like my car wasn't even cleaned on the outside there is still dirt everywhere by the wheels and water marks all over the body of the car. Asked for them to clean the exterior to get the water marks off they said they can't do that here. I'm sorry it's a car wash I'm paying for it to be cleaned. On top of this, "love" how the lady cleaned my car with her left hand while eating something with her right at the same time. Will never come back again. Should have listened to the reviews. read more

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I was loyal to Jack's for 17 years until I literally had to sue Chris Swartout, the GM, to get a rightful refund. Even after a full payout, Chris refused even a simple apology. Go to Crews Magic Hand Car Wash instead. I used to read bad reviews and think, "That won't be me." Don't assume it won't happen to you. I bought an annual wash pass that included exterior wash + tire & wheels - the cashier noted it in their system. It worked for about a month until manager Nate Hayes refused to honor it and tried to swap me into a different pass. When I asked for a refund, he refused. For the next 5 months, I was ignored by Chris Swartout (the owner's son & GM) despite calls, texts, and visits. When I filed a Visa chargeback, Chris lied to my bank claiming that "there is a contract and it was too late to cancel." At that point I had no choice but to sue. Only after being served did Chris finally pay me a full damages equaling a refund plus court costs - $650 instead of $325. Due to payment I dismissed the case. Even then, Chris refused to give a simple requested apology for his refusal to reply to texts/calls, etc. for a refund and fighting against my Visa charge back. I have every document and text receipts to prove it. Save yourself the trouble and go to Crews Magic Hand Car Wash instead. read more

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I've tried a lot of carwashes in town, this is definitely one of the better ones. Cons: -Full Service Washes can be pricey -Exterior Wash gets like 90%+ dirt off just fine and is inexpensive -They consistently don't get all dirt off windshield ( I drive a lot for work and end up with a lot of bug splatter on front bumper and windshield, they could do better at that part) Pros: -Cleaner than any other carwash -Full Service Washes is like a mini-detail, better than other local spots -Processes credit card in line w/o going into store (cash is in store) -Full Service wash generally done within 20 mins depending on amount of customers read more

Service is horrible. The whole side of the truck was dirty you could swipe ur finger. Worker yelled at me said it was the washers fault. Ok why didn't you have them rewash it how is that my fault. Manager was actually very helpful and got it fixed. But the worker was pissed. I use to have annual passes for all 3 of my cars. With the workers they have there I haven't renewed. And honestly will not be coming here ever again. read more

Automated hand car wash, think about that. No brushes, which is what I want. They normally do a great job here, but I know my son has had a couple of times where they missed the middle of the roof, and it looked like a skunk. You can just have the outside done or get a few different full service washes. This is my favorite place in Fresno because of the hand wash. read more

Jack's Car Wash - Getting it done! - Car Wash Near Me - Fresno, California

I transported 4 massive straw hay bales in my car and it made an absolute mess! We tried to leaf blow it out and damage control the after math but nothing worked. I stopped by Jack's just to ask if they could help and the manager Nate examined my car, did a test spot and told me they would certainly try. I left to go buy pumpkins at Vons grocery store in same parking lot and when I came back, my car interior was PERFECT again. No signs of hay anywhere!! They even loaded the pumpkins in my car for me! So grateful!!!! My car was not an easy situation and they handled it well and worked hard to help me! I must have had 5 helpers working on my car and I really appreciate it. They could have easily turned me away but instead, I was met with a manager and crew that felt bad and really wanted to help! I'll post a before and after so you can really see what a tremendous job they did. I seriously thought I was going to have to hire a car detail company to come to my house and detail my vehicle for hundreds of dollars so Jack's really saved me!! read more

Jack's Car Wash - Before - Car Wash Near Me - Fresno, California

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This place has really fell off. Used to do spectacular job but now they leave dirt everywhere and shady people working there. I've given them the benefit of the doubt for far too long. Today is the last day I'll go there. Disappointed read more

I've taken my car there a couple of times to Jacks and this time I noticed a couple hours after the wash that whole parts of the paint were chipped off. They didn't notify me of anything. I did the highest level of wash as usual for the exterior and interior. Very frustrating. I paid $36 and tipped $10. Definitely not worth that for damage to my car.... I won't be going back ever. Update: went in to speak with someone and he was aggressive and extremely rude. I even stopped the conversation to ask him to speak kinder to me and he refused. Very unprofessional. Very disrespectful. Not how you should handle any customers. read more

Jack's Car Wash - Car Wash Near Me - Fresno, California

I honestly used the love Jacks but the time it's been taking in the past couple months is turning me off. It's taken 60+ minutes to finish. Most recent was 90 minutes because it was near closing and you could tell the workers were biding their time to seem actively busy on my car to avoid other duties before they were off their shift. I do appreciate their hard work but 90 minutes for the basic wash is insane. And I say that knowing their quality was better when it only took 30 minutes. read more

I usually love this car wash but this time was frustrating. The manager on duty was rushing everybody chasing them to move way too fast. They missed very noticeable things. They could've vacuumed much more. They also left my floorboards completely soaked! Also- when they ask if you want the 26.99 or the 36.99 and you ask what the difference is.. they DO NOT have air freshener anymore! SO if you get the 36.99 option hoping for the air freshener... I wouldn't get it! I paid $36 and am pretty disappointed this time in my purchase. Hope they do better next time. read more

Jack's Car Wash - Car Wash Near Me - Fresno, California

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Jacks are wonderful! The people inside and outside are kind, hardworking and friendly. I'm from the SouthBay (SJ). This is the only car wash similar to full service car washes there. I'm pleased to have comprable for much less price than San Jose. Thank you all you folks at Jack' Car Wash, I appreciate you very much! read more

What the heck happened with Jack's?! They've discontinued their monthly wash discount program. They've raised their prices. They're still washing cars... just not mine anymore. read more

Waited 1.5hrs to get the exterior+interior wash. Rims were scratched & scuffed. Exterior was still super dirty & wet. Interior had to be re-done since it wasn't properly cleaned. Don't recommend this place at all. read more

If you already keep your car maintained (maintenance cleaning) then this place should workout good. If your car is dirty, then I wouldn't recommend. However, I do like this place simply because it's a brushless carwash! Meaning, no rubber bristles rubbing along the side of your car causing swirl marks & so on. Also, if you have your car Ceramic coated & so on, this is definitely a better option as the brushes strip down your coatings. read more

The wash was horrible. They didn't get my truck clean or even dry it halfway. I paid 14 dollars to get water sprayed on my car

I was going through drive through car washes but after one left my trunk scratched up I wanted to try a hand wash instead. I've only got to go here once so far but it was a great experience. The service attendant was very nice and explained how the wash worked. The price was great. Lastly my car came out shiny clean. I was very happy with the results and didn't see any left over dirt on the car itself. I would for sure recommend this place for a hand wash and look forward to going back and trying out the full service wash in the future. read more

I don't usually rate a business or there service. However I paid for the car wash plus inside cleaning a little over $40 dollars plus I tipped them $10 for the workers. The inside cleaning was an awful addition I will never go there again. The exterior wash was ok still had bugs on my windshield but my gauge panel and dashboard looked like they brushed over it not even wiped it down. Waste of money and time .i had my car garage for a few months so it was pretty dusty. read more

Jack's Car Wash - This is after I wiped down my gauge panel and center console and my seats. - Car Wash Near Me - Fresno, California

Consistently terrible. It is, unfortunately the most conveniently located car wash in my neighborhood, but they never cease to disappoint me. Today, they forgot to vacuum, forgot to dress the tires, and forgot to wipe down the inside. Quite frankly, other than the car wash that I sat through. I do not know what they actually did. read more

Just doing a basic outside car wash. Waited in line and a worker came up to me and asked what I wanted. Just said the outside. Gave my card to pay for it and it was brought back later. Not real welcoming service. Oh well! I went through the car wash and workers scrubbed him good! SamHunt is clean! Recommended! read more

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My first time using this service. So far so good. I think I found a new car wash. Since the last place I used to go has gone down hill. read more

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I called and spoke with a nice young lady who works in the convenient store. She said to bring the car back and I can have it rewashed. They still didn't get the bird poop. I had to go home wash the car myself. read more

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I used to come here when Manuel was the manager and always had great experiences. My car was cleaned thoroughly inside and out. Manuel always took my keys from me as soon as I got there and I was able to wait inside or go to SaveMart while my car was being washed but this time, they had me go through an express wash line which I stated several times when I got there it was not what I had done in the past. I had groceries I needed to get and would have preferred to do that while my car was being washed. They did a somewhat decent job on the inside of my car but it was nowhere near comparable to my past experiences there and honestly did not feel it was worth the price. I could've gotten armor all wipes and wiped down my car myself and it would have looked the same. They said they put air freshener in it but I could not smell it. I called and spoke to the new manager and tried to be as polite as possible while letting him know that my experience was not comparable at all to the ones I had there in the past and he said that most likely the old manager was doing "extra stuff" or "hooking me up" without me knowing it but I don't really think this was the case. Overall, I was pretty disappointed with my experience. I got a new car over the summer and really want to maintain it and keep it nice, so I was really looking forward to having the inside thoroughly cleaned but it was kind of a letdown. I'm not a hater, if you look at my other reviews, they are pretty much all positive. read more

Jacks is the best. Friendly service and the move as quickly as they can while doing an amazing job. They care and so do their employees Thanks for always being amazing read more

Jack's takes great care of my new truck! It is the BEST car wash in Fresno! Great value is you also purchase gas.

waited 45 minutes while they worked on cars that came inafter mine. the female who did interior through open my door as I was leaving and asked where "her money " was and I said. "no tipl took too long and car still dirty.... she then slammed my car door inmy face. wish I had my money back. read more

Jack's Car Wash - Look how dirty it still is!!! - Car Wash Near Me - Fresno, California

Just came from jacks. Worst car wash ever! Bugs all over the front? Driver door inside dirty. Windows not clean. I always go here. Not anymore! read more